Get an overview of this hotelFamily-friendly Penang hotel in Georgetown, near Leong San Tong Khoo Kongsi

Popular property highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
Business centre

Location

This family-friendly Penang hotel is located in the shopping district, within a 5-minute walk of KOMTAR, 1st Avenue Mall and Prangin Mall.

Hotel features

This hotel features a restaurant, an outdoor pool and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free beach shuttle and a free manager's reception. Additionally, a 24-hour health club, a sauna and a conference centre are on-site.

Room amenities

All 443 properties feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and LCD TVs with satellite channels. 24-hour room service, down comforters and free bottled water are among the other amenities available to guests.

Hotel Jen Penang By Shangri-La

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a kid's pool, Hotel Jen Penang By Shangri-La provides a 24-hour health club and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered every day. A computer station is located on-site, and wired and wireless Internet access is complimentary.

This 4-star property offers access to A business centre, a limo/town car service and meeting rooms. 8 meeting rooms are available. This family-friendly hotel also offers spa services, tour or ticket assistance and multilingual staff. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on-site.

Hotel Jen Penang By Shangri-La has designated areas for smoking.

  • Express check-in 
  • Designated smoking areas (fines apply) 
  • Elevator/lift 
  • Number of bars/lounges - 2 
  • Free beach shuttle 
  • 24-hour front desk 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 6 
  • Restaurant 
  • Year Built 1986 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Limo or Town Car service available 
  • Outdoor pool 
  • Free wired Internet 
  • Computer station 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 8 
  • Spa services on site 
  • Free reception 
  • Luggage storage 
  • Hair salon 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Designated smoking areas 
  • Pool umbrellas 
  • Laundry facilities 
  • Total number of rooms - 443 
  • Television in common areas 
  • Number of floors - 17 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • 24-hour health club 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Miniature golf on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • In-room childcare (surcharge) 
  • Satellite TV service 
  • Desk 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Free WiFi 
  • Private bathroom 
  • In-room massage available 
  • Room service (24 hours) 
  • LCD TV 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Iron/ironing board 
  • Free wired Internet 
  • Down comforter 
  • Pillow menu 

Where to Eat

A complimentary manager's reception is offered each day.

The Islander – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Lobby Lounge – This cafe only serves light fare. Happy hour is offered. Open daily.

The Bar – On-site bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site 

Spa Services

  • Hot stone massage 
  • Sports massage 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No pets or service animals allowed
24-hour check-in

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MYR 3 per accommodation, per night.
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: MYR55 for adults and MYR25 for children (approximately)
  • Airport shuttle fee: MYR117 per vehicle (return)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Jen Penang
  • Jen Penang
  • Hotel Jen Penang George Town
  • Traders Hotel Georgetown
  • Hotel Jen Penang Shangri-La
  • Hotel Jen Shangri-La
  • Jen Penang Shangri-La
  • Jen Shangri-La
  • Hotel Jen Penang By Shangri La

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child aged 5 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

This is an Expedia Rate property.


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