Outdoor pool

Reviews of de Sapphire Cliff Villa by danapati

3 out of 5
de Sapphire Cliff Villa by danapati
Jalan Pantai Suluban No 313, Uluwatu, Pecatu, Bali

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 179 reviews" "
Rating 8 - Good. 65 out of 179 reviews" "
Rating 6 - Okay. 16 out of 179 reviews" "
Rating 4 - Poor. 4 out of 179 reviews" "
Rating 2 - Terrible. 3 out of 179 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Santi on 2 Mar 2020
Thank you for rating given to us. Hope to welcoming you again

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place, with and excelent service. staff was very helpfull. Clean bedrooms and good food. The drinks and alcohol expensive compared to other places around. But a nice place. Recomended.
Stayed 2 nights in Feb 2020
Response from Santi on 25 Feb 2020
Hi there, We are delighted to know that you are satisfied with our villa facilities and the services delivered by our staff. Hope to welcoming you again soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steps away from private beach
Gorgeous villas perfectly located with access to private beach. Good on site restaurant and others within walking distance
Stayed 4 nights in Feb 2020
Response from Santi on 25 Feb 2020
Hi there, We glad to know your satisfaction in our location and restaurant. Hope to welcoming you again in the nearest future if Bali is in your next travel list. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice pool & restaurant area, breakfast was really good and could have dinner here also which was great. Closeby to ulu cliffhouse and single fin. Could hire bike from hotel which was reasonably priced to explore Uluwatu. Staff were lovely and go above and beyond would definitely recommend to stay here.
Stayed 3 nights in Feb 2020
Response from Santi on 25 Feb 2020
Hi there, Glad to know that you enjoy our facilities and location. Your compliments to our staff are really appreciated and will share to them to keep motivate them in delivering better to all of our guest. Best regards,

10/10 Excellent

Darya, Prague

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cozy property with magnificent ocean view, nice garden, big swimming pool. Comfortable villas, very good tasty breakfasts, friendly and helpful staff.
Stayed 7 nights in Jan 2020
Response from Santi on 25 Feb 2020
Dear Ms. Darya, Greetings from de Sapphire Cliff Villa by Danapati. Thank you for your kind review and for giving compliment to our staff which we believe could motivate them more in delivering extra mile service to all of our guest. Thank you. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Staff wre genuine and friendly. Relaxed atmosphere. Great breakfast.
Stayed 7 nights in Jan 2020
Response from Santi on 26 Feb 2020
Hi there, thank you for your feedback. Hope to welcoming you again to our home. Best regards,

10/10 Excellent

Paula, Australia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with our stay. Location, room, staff, breakfast, views, pool, great spot. I’ll definitely come back! A big thanks for all the lovely staff!
Stayed 4 nights in Dec 2019

6/10 Okay

Mariia, Belgrade

Travelled with group
Liked: Amenities, property conditions & facilities
At first the hotel made a positive impression, but it was a mistake. Some of the staff is really trying, but the impression was ruined. 1. There was a terrible smell in the bathroom, which stretched into the room (for which we had to pay extra for the balcony, which we did not ask for). When I said that normally get a discount for such conditions, the girl at the reception said that I had to complain and talk about it earlier, as if they were working 24 hours and there was always someone at the reception (after 22.00 there was no one there and it was not even clear where to look for them). 2. We asked for a late checkout, the amount they announced is not loyal, from 12 to 18.00 43 dollars, when they asked for another 2 hours, because the flight was delayed (all normal hotels do it for free, because no one is checked in at this time anyway, or small price to pay) asked for another 30 dollars for 2 hours. As you can see, we had no options. I am terrified of the hotel's non-client orientation and of such an approach. If you want to be ropped I recommend the rest to choose another place to stay, the good news is that there are many of them nearby. I will not return to this hotel again. The advantages are its comfortable location.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been welcomed in the best way possible, thé staff was adorable and warm. The hôtel is well located and the view is amazing ! The facilities are clean and well equipped. Little peace of paradise.....!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this place 100%
This place is AMAZING! The staff is incredibly friendly, breakfast is wonderful, and the view is spectacular! We could hear the music coming from the Cliff House at night, but I slept fine without earplugs and my husband needed them to fall asleep, but it wasn't bad at all. We stayed at the Uluwatu Cliffhouse for an extra week, which is right next door and the music coming from the Cliff House was MUCH louder!
Stayed 5 nights in Sep 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Wallflower

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The de Sapphire Villa is a resort. The staff are very welcoming and polite. The room was nice. The food we ordered was ok. My husband enjoyed the Nasi Goreng, however, my pizza was awful. There also wasn’t much to do near by the Villa other than surfing. However after we saw a sea snake on Nusa Penida we didn’t want to risk going in the water again. The only other issue was fireworks right outside our window. It woke us up. It would have been nice to know that was coming, but the staff explained they were for a wedding. Overall the villa is very nice and up scale if that is what you are looking for. I would recommend staying here if your plan is to surf.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing place to stay with everything you need on your doorstep.The staff couldn't be more friendly and helpful to ensure we had the perfect holiday!
Stayed 11 nights in Aug 2019

2/10 Terrible

Sang-a Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dingy creepy smelly room and no view! misleading.
Do not get fooled by the name. Nothing is cliffy abt the property. Do not stay in room #3. The first story which is to be living area is unusable due to rotting wood smell and not enough lighting. Also, behind the wobbly stairs to upstairs where your bed and bathroom is, you find this creepy dirty room full of tangled dusty wires! Overall the room gives a creepy vibe. Also there is no view! This hotel is not near the cliff and also other buildings stuffed together are obstructing the view. Also there is no window by the bathtub!! Bedding is never washed just the sheet cover. Do not get fooled by the name and photos.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, amazing views , great pool area gardens with well appointed room in a nice secluded part of Uluwatu, whilst close to shops, cafes beach. Excellent service professional friendly staff.
Stayed 1 night in Aug 2019

8/10 Good

Mike, Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loveliest local staff - thank you Sati and Putri! If I can make one recommendation - I prefer not to have the Indian Manager float around the way he does and want to chat all the time.. hospitality is best when it’s a service not a marketing opportunity ;)
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has an amazing view and is really quiet and relaxing. The food is pretty good though could be a tad cheaper. The drinks are a bit expensive and they do a buy 2 and get 3 deal which I think is stupid. The garden views of the villas pretty much look into the back of another building. The staff are nice however they could communicate amongst themselves a bit more so they don't get lost when trying to take you to the chemist. The place is close to everything and the Ulu which is good if you're looking for a bit of a party or other dining options. Overall it's very nice but get a pool view and a scotter.
Stayed 2 nights in Jul 2019

10/10 Excellent

REECE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I've stayed at in Bali
I booked very last minute for a surf trip and was so amazed by how nice De Sapphire Cliff Villa was. It is so close to everything, you could stay for a week and not need to leave the Uluwatu area. The 2 story garden villa's were amazing, would be perfect for a honeymoon or couples getaway. Also very quiet and relaxing. The best part of the stay was the staff. Everyone was very friendly, polite and helpful. They really made you feel at home and the stay even more enjoyable. I definitely would recommend staying there and I'm looking at booking my next stay soon. Reece.
Stayed 6 nights in Jul 2019

8/10 Good

Geoff

Liked: Staff & service
Better value elsewhere
Ok stay, staff great. Room number 5 garden view suite no view just rear of another villa, floor in bedroom was sloping away from en-suite, breakfast adequate. Paid too much for 4 night stay after booking, same room was advertised $250 less for 4 nights.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
The pool and the location is nice. The houses are fine too. As other people have mentioned, the breakfast is very poor and so is the food quality and service quality in the restaurant in general. Nearly every day the service was very slow and the food quality bad, food was missing, food was still frozen, etc. At some point we decided it's better to just ask for a banana to go and eat elsewhere.
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This hotel wasn't good value for money. Room was infested with ants which we found crawling in our clothes when we went to pack up our things, the shower was rubbish and the room was unbearably hot when we returned due to the air con only working when the card key is present (which then took ages to cool down again). Also the breakfast buffet was very average and needs improving. However - the staff are so kind, the view from the pool/restaurant is stunning and the beds are very comfortable!! It's also in a really good location. But the hotel just feels a bit run down and wasn't worth the money paid.
Stayed 4 nights in May 2019

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Nice view and good price. We stayed in the ocean view suite. The location is good with plenty of food and attractions nearby. The staff are exceptional. No mozzies and the pool has a wonderful view. They can improve on the breakfast more. I will stay here again when I come back to Uluwatu.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view, clean villas and great restaurant.
This is a really clean and nice place with friendly staff and a great restaurant. The pool and view is amazing. The cocktails are very good as well. Most of the people staying there appeared to be around 25-35 years old, but some also brought their very young children who are noisy. I was surprised by how clean the large wooden villas are. Air con in all areas of the villa which was great.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The De Sapphire was brilliant , the rooms also very clean, the staff were great, the view wonderful and the food was good. but the thing thing that we really liked was the serenity, so peaceful and quiet. We spent our first two nights here, it was a great relaxing way to get over our normal lives and we’ll away from the hustle and bustle of Kuta. Sitting back on the verandah after our flight and enjoying the view with a couple of quiet bourbons was the perfect start to our holiday.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was great! Exceeded our expectations!
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Transport options could be improved.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a beautiful location with magnificent views. The staff are friendly and the place is exceptionally clean. Unfortunately our booking went astray and we had to wait a while for our room. Also, service at the restaurant for breakfast could be a little slow (Bali time).
Stayed 3 nights in Apr 2019

10/10 Excellent

Tudor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place with incredible view
De Sapphire was an amazing retreat for us as a couple on Nusa Lembongan. The view, the pool, and the room were absolutely amazing. Our only hiccup was that it was somewhat remote — about 12-15 minutes away by scooter on a remote road from anything else we wanted to do.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was awesome from start to finish from the moment we arrived the lush landscaping, the great service, & the staff were all top notch. The manager Raj was aimes to please and wants to really give you a great stay...close walk to Uluwatu cliff for surfing as well...great time
Stayed 5 nights in Apr 2019

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Excellent Hotel close to Singlr Fin and Restaurants
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were the best we've encountered. Couldn't do enough for you. The view from the pool area is stunning. Suites are good but upstairs gets hot during the day and the air con can't be left on. Didn't cause too many issues. Location is excellent. Very close to single fin. Breakfast is faultless. Highly recommend.
Stayed 5 nights in Mar 2019

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the style, I loved the features and the location. The staff were amazing, second to none! Only a short stay but will be back!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I booked the ocean suite villa based on the photo advertised. Upon arriving our ocean suite villa was looking directly into the back of another villa and not ocean views as advertised. I complained to the manager on duty and threatened to leave a scathing review. I was moved to another villa a few hours after arrival. Apart from this i have nothing but praise for the resort. Staff were friendly and service was amazing, room was spotlessly clean, bed amazingly comfortable and the duty manager went out of his way to make sure we taken care off. Hands down some of the best customer service i have ever experienced in bali. 5 stars!!!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all so welcoming and friendly. The corn fritters at breakfast were excellent and the bed was very comfy! A great nights sleep always.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The facilities are fine, staff are great, the rooms are fine. There were only two groups staying while we were there. To complaints, both with regard to music: there is the sound system all of the publics places which plays incessantly the choice of music Of the bar staff, not! They were good about turning it down when requested, which was every time we came around. Second complaint was that we had a room closest to Thomas beach, and on Friday and Saturday night they have a beach party with the usual Thumping beats. Since the hotel was largely unoccupied it would have been easy and sensible for them to have anticipated the complaint and relocated us to the room on the other side when we checked in. A nice few days spoiled.
Stayed 2 nights in Jan 2019

8/10 Good

Cbass, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, nice pool. Breakfast very good. Spacious and cute villas. Don't know how, but infested with mosquitoes - got eaten alive while sleeping.
Stayed 3 nights in Dec 2018

4/10 Poor

Andrew, De sapphire cliff villa

Liked: Staff & service
Disliked: Cleanliness, room comfort
Went there when they are renovating some parts of the villa. Room were pretty bad because there were so many ants inside. The first day wasnt too bad but as days gone by, more and more ants were coming out. Breaksfast was good though. Staff were friendly
Stayed 3 nights in Nov 2018

8/10 Good

Malika

Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful villa awesome views Staff friendly Breakfast could have more of a selection due to the cost of the accomodation Shouldn’t have to ask for the room to be cleaned and fresh towels given
Stayed 3 nights in Oct 2018

6/10 Okay

Jacq, Singapore

Liked: Cleanliness, staff & service, room comfort
Hotel lobby was under renovation which did affect the overall experience. Requested for a late checkout, staff communicated amongst themselves that the room was available with the next check-in 2 days later, however communicated to us that it was unavailable. A tad disappointed with that.
Stayed 1 night in Oct 2018

10/10 Excellent

Laura, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, walking distance to single fins. Staff are very friendly. Would stay here again
Stayed 3 nights in Oct 2018

6/10 Okay

Ehren

Liked: Cleanliness, staff & service, room comfort
Decent hotel. I was disappointed with the pool condition. Water was warm and greenish - it did not seem clean. The breakfast was not great but Ok for free. Overall a good location for reaching all of our Uluwatu attractions/beaches.
Stayed 3 nights in Oct 2018