2 outdoor pools, pool loungers

Reviews of Way Hotel Pattaya

5 out of 5
Way Hotel Pattaya
555/86 Moo 5, 12 Naklua Road, Banglamung, Pattaya, Chonburi

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 73 reviews" "
Rating 8 - Good. 34 out of 73 reviews" "
Rating 6 - Okay. 11 out of 73 reviews" "
Rating 4 - Poor. 3 out of 73 reviews" "
Rating 2 - Terrible. 0 out of 73 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

HAMID

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was great
Stayed 2 nights in Mar 2024

8/10 Good

Gulraj, Jonesboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt get any vip upgrades even when we mentioned that we qualify. And yes there were plenty of empty rooms in the hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

emily

Stayed 3 nights in Dec 2023

10/10 Excellent

Yata

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are on point of every problem I had and everything I need. Very professional as well
Stayed 1 night in Nov 2023

10/10 Excellent

jonas

Stayed 1 night in Sep 2023
Response from Est on 21 Sept 2023
Thank you, we appreciated your rating.

6/10 Okay

Abel

Stayed 3 nights in Jun 2023
Response from Narueporn P. on 29 Jun 2023
Thanks for staying with us. We appreciate your feedback :)

10/10 Excellent

Tony

Stayed 1 night in Jun 2023
Response from Narueporn P. on 29 Jun 2023
Thanks for staying with us. We appreciate your feedback :)

10/10 Excellent

Matti

Stayed 1 night in Apr 2023
Response from Narueporn P. on 18 May 2023
Thank you for sharing your experience. The hotel sincerely hopes that there will be an opportunity to welcome the return of customers again.

8/10 Good

John

Stayed 2 nights in Dec 2022
Response from Narueporn P. on 29 Jun 2023
Thanks for staying with us. We appreciate your feedback :)

8/10 Good

Thanatpong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s ok
Stayed 2 nights in Jan 2020
Response from Kattareeya Rattanapreedakul on 9 Jan 2020
Thanks for staying with us. We appreciate your feedback :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Ms.Kattareeya Rattanapredakul on 21 Oct 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, stylish, quiet room. Good location and safe. Friendly and always available to serve the service.
Stayed 1 night in Jul 2019
Response from Ms.Kattareeya Rattanapreedaul on 20 Jul 2019
Thanks for staying with us. We appreciate your feedback :)

6/10 Okay

Supavadee

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Website's booking conditions unclear!!
First of all, there was a confusing of the booking conditions. We booked for persons including breakfast. in the confirmation from the website said like that as well. We arrived and checked in the receptionist said : Receptionist : I will issue the breakfast coupon for your child and we have to charge it! Madam : What??? I booked including breakfast why i have to pay for her. she running behind the counter back and forward, tried to find the proove that i was misunderstanding. Recep : (came back with piece of papers) Here is the hidden policy and condition about the payment. Madam : Here is my confirmation from the Hotel.com 's website telling me very clearly. I cannot understand into something else, or do you understand something else please tell me i asked. Overall, everything was ok, except for the long checked in time just because of the misunderstanding of the unclear from whom i still don't understand. whether from the website or from the staffs themselves. but anyway, somebody must improve. Thank you so much. Supavadee Westphal.
Stayed 1 night in Jun 2019
Response from Ms.Kattareeya Rattanapreedakul on 27 Jun 2019
Thanks for staying with us. We appreciate your feedback :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Ms.Kattareeya Rattanapreedakul on 23 May 2019
Thanks for staying with us. We appreciate your feedback :)

8/10 Good

CHRISTOPHER

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was great, front desk personnel were great, the only disappointment/ insulting thing was each time I went to breakfast as I would go inside there would be other guest ahead of me going in however the hostess would only ask me for my breakfast ticket before letting me go inside, they never asked the Korean guest for their tickets. I found this very insulting as a guest especially whenever I finished eating I would leave a tip even though I wasn’t required to. All customers should be treated the same.
Stayed 3 nights in Dec 2018
Response from Kattareeya Rattanapreedakul on 10 Jan 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Aaron, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view on our stay and also great breakfst and services in the morning.
Stayed 2 nights in Sep 2018
Response from Kattareeya Rattanapreedakul on 4 Oct 2018
Thanks for review :)

4/10 Poor

krittachart

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
THANK YOU FOR COMMENT :)

10/10 Excellent

William D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Friendly Staff.
Stayed 7 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
No beach close to the hotel
Really bad location, no beach as it is mentioned in the hotel amenities.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

james, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only way is the way hotel
This is a great hotel. Staff are friendly, the two pools are clean. Rooms are of good size and wifi good. Would recommend pool view room, As city view you don't really see much other than immediate wasteland and big buildings in the distance. The hotel is not directly near any public transport. However, there is a taxi service that operates just outside the hotel. The flat fare is approx 200 baht. It is approx 20 mins walk to the main road. Sanctuary of truth is approx 20 mins walk too. Would stay here again, despite it being a little bit tucked away.

10/10 Excellent

Andrew, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous time, this hotel was very quiet, excellent choice for breakfast, nine times out of ten we had the pool to ourselves. Would stay again.

4/10 Poor

Brian, Los Angeles

Disliked: Staff & service
A Smile wouldn't hurt
The staff here are very unprofessional. The hotel is fairly new or remodeled which is a nice perk but the staffing really needs to step up couple notches. If u don't have your own transportation then this hotel might be inconvenient to get around because you'll be spending 300 baht to get into town each way. Besides the unprofessional staff this hotel is well kept. Oh another downfall the pool closes at 7pm

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied customer!
Good quiet location. Very helpful staff and very good breakfasts. Lovely swimming pools and views of the sea from 7th floor.

8/10 Good

Wei Chin, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very quiet location. Good for relax.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The way hotel Pattaya
Excellent hotel friendly but hopeless staff. Almost impossible to get a drink bar/poolside

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was great nice clean and comfitable need quicker drink and food service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
clean, nice pool and great service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sasa, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel; Very large room; Nice view
We had a great time staying at Way Hotel. Fantastic place: big room with one queen bed and a twin bed plus nice deco. Would definitely come back!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied services, not so convenient location
Good value for money.

8/10 Good

Nadia, Thailand

Liked: Staff & service, property conditions & facilities, room comfort
comfort and quiet
Due to the content error on the hotels' web page, which made my room did not come with breakfast. However, the staff of the hotels named, James and specially Fadhil, who kindly help me out from this trouble. Thank you very much, we really appreciate it. Refer to the hotel, sea view is much better than city view. The room is spacious, but require more properly clean. The ABF is not much variety, but good taste.

8/10 Good

Chun Kuen

Stayed 2 nights in Nov 2023
Response from Est on 13 Nov 2023
Thank you for your rating!

8/10 Good

Teeraphon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay here
Stayed 1 night in Oct 2023
Response from Est on 13 Nov 2023
thank you,we appreciate your feedback.

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities
Verder weg geleden maar lekker rustig.
Ligt wat verder weg van centrum maar wel zowat aan het strand. Maar vervoer is zeer goedkoop en hoeft dus geen belemmering te zijn. Het hotel heeft 2 zwembaden met ligbedden maar kan ook gebruik maken van het mooie zwembad van het naastgelegen hotel aan het strand. Ontbijt erg Aziatisch en dus weinig keuze als je voor een Westers ontbijt gaat.
Stayed 3 nights in Oct 2023
Response from Est on 13 Nov 2023
Thank you for your comment and feedback.

8/10 Good

chengchang

Stayed 4 nights in Jun 2023
Response from Narueporn P. on 29 Jun 2023
Thanks for staying with us. We appreciate your feedback :)

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 ดาวมากกว่า ที่นี้ ห้องกว้างใหญ่ สะอาด แต่ไม่เก็บเสียง แอร์เสียงดัง ในห้องน้ำไม่มีที่แขวนผ้าเช็คตัว Amenity ขวดจิ๋วมาก อาบน้ำสองครั้ง ในวันเดียวก็หมดแล้ว การบริการโดยรวมโอเค ตรงล๊อบบี้และ สระว่ายน้ำไม่มีลูกค้าเลย ไม่มีอะไรดึงดูด
Stayed 2 nights in Mar 2020
Response from Ms.Kattareeya Rattanapreedakul on 13 Mar 2020
Dear Khun Ken, ทางโรงแรมต้องขอขอบพระคุณสำหรับคำติชม และจะนำไปปรับปรุงแก้ไขพัฒนาให้ดียิ่งๆขึ้นไป โดยหวังว่าจะได้ให้บริการลูกค้าในครั้งต่อๆไปค่ะ

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Ms.Kattareeya on 12 Mar 2020
Thanks for staying with us. We appreciate your feedback :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Ms.Kattareeya Rattanapreedakul on 20 Jul 2019
Thanks for staying with us. We appreciate your feedback :)

10/10 Excellent

Somchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Ms.Kattareeya Rattanapreedakul on 18 Jul 2019
Thanks for staying with us. We appreciate your feedback :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Ms.Kattareeya Rattanapreedakul on 29 May 2019
Thanks for staying with us. We appreciate your feedback :)

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff but first time the room that they chosen for me it was bad. For the seconds was better.
Stayed 2 nights in Mar 2019
Response from Ms.Kattareeya Rattanapreedakul on 1 May 2019
Thanks for staying with us. We appreciate your feedback :)

8/10 Good

KOK KEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Kattareeya Rattanapreedakul on 20 Dec 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stuff, good flair , what else can i say . The obly thing that makes me little upsed is the fact that I wanted to order a glass milk for my shake , and they havent any milk in hotel in the night . But the rest was nice and ok
Stayed 5 nights in Dec 2018
Response from Kattareeya Rattanapreedakul on 20 Dec 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

J, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องสะอาดดี พนักงานมีใจบริการ อาหารเช้ามีความหลากหลายและรสชาติดี
Stayed 1 night in Dec 2017
Response from Kat on 18 Jan 2018
ขอบคุณมากนะคะ โอกาสหน้าขอเชิญที่โรงแรมเวย์ พัทยาค่ะ

8/10 Good

nachayapat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
เงียบ สงบ สไตล์โมเดิร์น
Stayed 1 night in Aug 2017
thanks for comment, please come again ;)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
บริการดีเข้าพักหลายครั้งแล้วครับ แต่เสียดายไม่มีชายหาดให้เด็กๆเล่น แต่โดยรวมดีครับ

6/10 Okay

Verified traveller

Liked: Cleanliness

6/10 Okay

Koji, 東京都墨田区

Liked: Room comfort
部屋が広くゆったりしている
部屋が広く、ゆったりくつろげるホテルです。5月に泊まりましたが、人が少なく静かでした。扉を閉める音など、となりから少し聞こえますがTV等の音は聞こえない程度です。

6/10 Okay

SUNGJO, 창원

Liked: Cleanliness, property conditions & facilities, room comfort
조용한걸 원한다면
불편함은 없었고 가격도 저렴하고 깨끗한 호텔 하나 단점이 있다면 위치가 외진곳에있어 시내및 관광지 접근성이 떨어집니다