Dear Guest, Thank you for taking the time to comment on your stay at our hotel.It brings us great pleasure to know that our efforts to create a warm and welcoming atmosphere have resonated with you. Our team takes pride in assisting guests navigate the city and it is gratifying to hear that you found their recommendations helpful.Your commendations regarding the cleanliness of our rooms and the overall condition of the hotel are greatly appreciated and reflect our commitment to providing a comfortable and satisfying experience. While Libertel Montmartre Opéra may not be a 5* establishment, we are heartened that our service quality and attentiveness have left a lasting positive impression. We also note your thoughts on the room amenities and will continue to strive for excellence in every aspect of our guest experience.We hope to have the opportunity of welcoming you again in the future. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Madam,Thank you very much for this kind review of your stay.We are thrilled to learn that the cleanliness of your room met your expectations, and that the overall condition of our hotel contributed to a memorable stay.While our room amenities generally garner positive remarks, we appreciate your feedback and continuously strive to enhance our guest experience.Our team takes great pride in delivering exceptional service, and it is gratifying to know we succeeded during your visit.We look forward to welcoming you again. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Madam,Thank you very much for this kind review of your stay.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to welcoming you again soon.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Madam,Thank you for taking the time to leave a review of your recent stay.We are pleased to note that you found our service to be satisfactory, which is a testament to our staff's dedication to guest comfort.However, we regret to hear that some aspects of your stay did not meet your expectations. While we are proud of our hotel's upkeep, we understand that perceptions of hotel condition can vary, and we are continuously working on improvements. Our commitment to cleanliness is unwavering, and we take your feedback seriously as it helps us maintain our high standards.We hope that the amenities provided in your room, including free WiFi, tea/coffee maker, and ironing facilities, contributed to a comfortable stay, even if there's room for enhancement in this area.We all hope to welcome you again.Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Sir, We appreciate the time you have taken to provide us with your opinion of your stay.It's delightful to hear that you appreciated the finish and comfort of our superior room, as well as the cleanliness of the shower and the view of the iconic Eiffel Tower from your room.However, we regret to hear about the disturbance from street noise. Our rooms are soundproofed to ensure a peaceful stay, but we understand that some external noise can be particularly persistent on busy nights. The issue with the kettle is certainly not reflective of our standard of service, and we are sorry for any inconvenience this caused during your stay.Your kind words about the bed comfort and the overall cleanliness of the room resonate with our commitment to providing a comfortable and welcoming environment. We also appreciate your recognition of the quality of our room amenities.We hope to welcome you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Madam,Thank you very much for this kind review of your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to the pleasure of welcoming you back. Many thanks again,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Sir,It's a real reward to receive such a great review.We're delighted to hear that our staff made a positive impression and accommodated your luggage needs for a more convenient departure. It's also gratifying to know that our commitment to cleanliness and overall hotel condition met your expectations, and you were satisfied with the amenities provided in your room. We strive to offer a seamless experience, and your feedback affirms our efforts.We all hope to welcome you back in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Sir,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations.Thank you again; we look forward to welcoming you back soon.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Sir, Many thanks for having taken the time to review your stay.We're delighted to hear that our location was convenient for your travels, and that you found our staff to be helpful and friendly. It's wonderful to know that our room amenities, including the coffee facilities and television, added to the comfort of your stay. We appreciate your feedback on the breakfast and are glad that the early start time accommodated your schedule.We look forward to welcoming you back on a future trip.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Sir,Thank you for your kind review of your recent stay at our hotel.We are delighted to hear that the cleanliness of our rooms met your expectations and that you found our staff to be friendly. It's also great to know our location provided you with convenient access to the metro and the vibrant atmosphere of the area. Your satisfaction with the amenities provided in our rooms, including the free WiFi and flat-screen TV, is much appreciated.All of the team very much hope that we will have the chance to see you again very soon.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Guest,Thank you for such a positive review.We're thrilled to hear that our location provided a convenient base for your Parisian adventures and that our team's friendliness contributed to a memorable stay. It's great to know that you found the array of dining options in the vicinity appealing, and we're delighted that the room cleanliness and amenities met your expectations. Our commitment to providing a serene environment is echoed in your appreciation for the soundproof rooms, ensuring a peaceful retreat amidst the city bustle.We look forward to seeing you again in the future. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Chère Madame,Cher Monsieur,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Nous espérons avoir le plaisir de vous vous recevoir à nouveau pour un séjour 100% réussi.Bien cordialement,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Madam,We would like to thank you for taking the time to leave this review about your recent visit.We're delighted to hear that our front counter staff made a positive impression with their excellent and friendly service. Our team strives to offer a welcoming atmosphere and your acknowledgement is greatly appreciated. We take note of your comment regarding the shower and apologize for any inconvenience. Rest assured, we maintain all rooms to be soundproof for a peaceful stay, as your comfort is our priority. While our continenal buffet breakfast at 12 per personn offerings are designed to provide a variety of options, we understand that preferences can vary, and we're sorry to hear it did not meet your expectations. Being located in the heart of northern Paris, we're glad you appreciated the convenience to local transport and felt safe in the surroundings.We look forward to welcoming you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Madam,Thank you very much for this kind review of your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Madam,Thank you very much for this kind review of your stay.We're delighted to hear that our location was highly convenient for your visits to the Montmartre area and Moulin Rouge, and it's wonderful to know that you found our rooms to be impeccably clean. Your satisfaction with our room amenities, including the complimentary Wi-Fi, flat-screen TV, and tea/coffee maker, is also very pleasing to hear. While we are pleased with the positive aspects of your stay, we notice that there may have been areas where we did not fully meet your expectations. We are committed to maintaining a high standard of service and hotel condition, and we continuously strive for excellence in all areas. Your feedback is invaluable to us as it helps us to identify areas of improvement.We look forward to the pleasure of welcoming you back. Many thanks again,Mélanie CHEVOLLEAU, Adjoint de Direction

Beste Meneer,We appreciëren uw beoordeling.We're glad to hear that our prime location provided you with convenient access to the Moulin Rouge and Metro, making your exploration of Paris easier.We regret to hear about any disturbances you experienced with noise. Our rooms are soundproof, and we aim to provide a peaceful environment for all our guests.We hope that we have the pleasure of welcoming you back in the future. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Madam,Thank you very much for this kind review of your stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Walter Boris,We thank you for this kind review.We are thrilled to hear that our hotel's location offered you the convenience you needed for easy travel around the city. It's wonderful to know that the cleanliness of our rooms met your expectations and that you were satisfied with the amenities provided, including the free Wifi and flat-screen TV. Our team is heartened by your appreciation for the service provided during your stay.We would love to have you back.All the best,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Emin,Thank you for taking the time to share your review.We regret to hear about the delay you experienced during check-in and the dissatisfaction with the room assigned to you. Our team takes great pride in maintaining a high standard of cleanliness, as well as offering well-appointed amenities, such as free WiFi, satellite channel TV, and tea/coffee making facilities in all our rooms. We strive to ensure our guests enjoy a comfortable stay with us, and the experiences you described are not typical of our service. Our hotel is known for its efficient and friendly front desk staff, and we are disappointed to learn that this was not reflected in your interaction. Please rest assured that we are looking into the matters you have raised.We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Vincent,We appreciate that you took the time to let us know your opinion of your experience with us.We're pleased to hear that you found our rooms to be clean; our team takes great pride in maintaining high standards of cleanliness and hygiene. We regret to hear that the soundproofing did not meet your expectations. While our rooms are designed to minimize noise, we apologize for any inconvenience you may have experienced. We value your feedback as it helps us to continuously improve our guest experience.We hope to welcome you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Laurence,Thank you for taking the time to share your feedback.We're sorry to hear that your experience did not meet your expectations. It's unfortunate you found the room to be smaller than anticipated; however, we do offer a variety of room sizes to accommodate different needs, from our 10 m2 Cozy double rooms to our 16 m2 Family rooms. We regret to hear about the wet smell and the state of the carpet in your room. Please know that we take cleanliness very seriously, as indicated by our daily housekeeping service, and we will look into this matter promptly. While we can't change the past, we are committed to improving for all our future guests.We hope to see you again in the future. Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Guest,We appreciate receiving this positive review of your stay.We're absolutely delighted to hear that you found our team, especially Aline at the front desk, to be lovely. It's wonderful to know that the cleanliness of our rooms and the overall condition of our hotel met your expectations with a 100% satisfaction rate. Your kind words about the service provided by our team are greatly appreciated and affirm our commitment to guest satisfaction.We hope to welcome you back to Libertel Montmartre Opéra in the future. Best regards.Mélanie CHEVOLLEAU, Adjoint de Direction

Chère Madame,Mille mercis pour cet avis.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous sommes impatients de vous recevoir à nouveau. Bien à vous,Mélanie CHEVOLLEAU, Adjoint de Direction

Cher Monsieur,Merci pour ce charmant commentaire.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous avez apprécié le service.J'espère avoir le plaisir de vous recevoir à nouveau très prochainement. Bien cordialement,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Guest,Thank you for this positive review.We're thrilled to hear that you found our rooms to be impeccably clean and that the overall condition of our hotel met your expectations. It's also rewarding to know that you were pleased with the service provided by our team. Your satisfaction is a testament to our commitment to offering a comfortable and enjoyable stay.The entire team look forward to welcoming you back for a future visit.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Guest,Thanks for taking the time to review your stay at our hotel.We're delighted to hear that our staff's friendliness and the cleanliness of our bathroom left a positive impression on you, and that the view from your room contributed to the enjoyment of your stay. It's also pleasing to know that our hotel's location in the vibrant northern Paris met your expectations. We take note of your comment regarding the room size and appreciate your feedback. While our rooms are designed to maximize space and comfort, we understand that preferences on room size can vary, and we strive to offer accommodation that caters to the needs of all our guests.Thank you again; we hope that you will return. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Chère Madame, Merci d'avoir partagé votre expérience chez nous.Nous sommes heureux que vous ayez passé un agréable séjour dans notre établissement. Nous sommes toutefois désolés que la qualité de service ne vous ait pas satisfait. Le service fait partie de nos priorités et nous vous prions de nous excusons pour ce manquement inhabituel.Nous allons suivre ceci de près.Au plaisir de vous revoir parmi nous,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Solomon,Thank you for this positive review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future for another pleasant stay,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Solomon,Thank you for your positive review, we appreciate it.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you for another pleasant stay. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Viorel,Thank you for taking the time to share your feedback.We're glad to hear that our hotel's location was a highlight of your stay, offering convenience and proximity to local attractions. It's also pleasing to know that you found our room cleanliness to be satisfactory. We apologize if your experience did not meet your expectations. We understand that the size of the room may have been smaller than anticipated. Our hotel is indeed located in a typical 19th-century Parisian building, and while we have undergone a complete renovation over the past five years, the size of the rooms remains consistent with the original architecture. We strive to accurately represent our accommodations on various websites, including detailed descriptions and information about room sizes, to ensure that our guests have realistic expectations.In terms of noise, we apologize if you were disturbed during your stay. Despite being located in the lively heart of Paris, we have made significant investments in soundproofing our hotel, including the use of double glazing to ensure a peaceful and relaxing atmosphere for our guests. However, please note that occasional noise from nearby establishments or street cleaning can still be heard in certain circumstances.Regarding the bathroom, we regret that you found it less than satisfactory. We take the safety and comfort of our guests very seriously, and all our bathtubs are equipped with anti-slip coatings for added security. We apologize if the layout or shower configuration did not meet your preferences, and we appreciate your feedback on this matter.We truly value your feedback and will use it to enhance our guest experience. Our team is always available to assist you during your stay should you have any further concerns. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Madam,Thank you very much for this kind review of your stay.It's wonderful to hear that our commitment to cleanliness met your expectations and contributed to a pleasant stay. We're also glad that the overall condition of our hotel was to your satisfaction.We hope to see you again soon.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Salvador,It's a real reward to receive such a great review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We look forward to welcoming you back again in the future. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Guest, Thank you for this great review.We are thrilled to hear that you found our location fantastic and highly recommend our property. Our hotel is indeed situated in the heart of northern Paris, providing easy access to popular tourist sites such as Sacré Coeur and Opéra Garnier, as well as convenient public transport options like Pigalle and Blanche subway stations.It is also great to know that you were satisfied with the cleanliness, service, and room comfort during your stay. We take pride in providing well-maintained rooms equipped with amenities like flat-screen TVs, free WiFi, and soundproof windows to ensure a pleasant stay for our guests.We look forward to seeing you again in the future.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Nelson,Thank you for your kind feedback.We are delighted to hear that you appreciated the cleanliness of the room and the amenities provided. It's great to know that our service met your expectations as well. Regarding the absence of a toilet holder in the bathroom, we apologize for any inconvenience this may have caused. We appreciate your feedback and will take it into consideration for future improvements. We hope to see you again soon. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Jamil,Thank you for this kind review.We are thrilled to hear that you appreciated the cleanliness and condition of our hotel, as well as the room amenities. Our team takes pride in providing a comfortable and enjoyable stay for our guests. It's also great to know that our service met your expectations, and we will continue to strive for excellence in this area.We hope to have the pleasure of welcoming you back. With kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Sir,Thank you for taking the time to share your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope that you will allow us the opportunity to welcome you back in future. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Masood, Thank you for sharing your feedback following your recent stay.We appreciate your positive feedback on our room amenities, such as the flat screen TV, free WiFi, and tea/coffee maker. We strive to provide a comfortable stay for our guests, and we're glad you found these features helpful.We apologize for the inconvenience you faced regarding the bed size and the window shades. Our hotel offers various room types with different bed sizes, and we understand the importance of a good night's sleep. We will look into the issue with the window shades to ensure they are functioning properly. As for the complimentary items, we provide one bottle (50cl) of water per room. You can buy various drinks and snacks from the vending machine located in the lobbyWe hope to have the occasion to welcome you back in the near future.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Brian,Thank you for this positive review.We are delighted to hear that you found our location to be excellent for your city trip to Paris. Our hotel is indeed situated in the heart of the city, making it convenient for our guests to explore nearby attractions such as Sacré Coeur and Opéra Garnier.We appreciate your positive feedback on room cleanliness, hotel condition, and room amenities. Our team strives to provide a comfortable stay for our guests, and we are glad that you enjoyed the flat screen TV, free WiFi, and other amenities provided in your room.We look forward to welcoming you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Glenn, Thank you for this feedback concerning your recent visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would love to welcome you back on many more occasions. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Madam,Thank you very much for this kind review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back in the future. Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Juan,Thank you for letting us know that you enjoyed your stay.We are glad that your stay with us was a pleasant one and that you enjoyed our location. Thank you for also acknowledging our team's service; your kind comments encourage us to continue with our efforts to make every stay here a memorable one for our guests.We would love to welcome you back on many more occasions. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Ricardo, Thank you for taking the time to share your feedback.We are delighted to hear that you found our staff to be excellent and the rooms cute. We appreciate your kind words and are glad that our hotel was a good choice for your last-minute stay. Regarding the room size, we offer various room types with different sizes to cater to our guests' preferences. Our cozy double rooms are indeed compact, but we also have larger options such as family rooms and privilege double rooms for those who prefer more space.We look forward to welcoming you back in the future.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Jay,Thank you for your positive review, we appreciate it.We are thrilled to hear that you found our location perfect for exploring the neighborhood and accessing the metro. Our proximity to Pigalle and Blanche stations indeed makes it convenient for our guests to travel around the city.It is also great to know that you were satisfied with the cleanliness, hotel condition, and service provided by our staff. We strive to maintain high standards in these areas to ensure a comfortable stay for our guests. We appreciate your feedback on the room comfort and will continue to work on improving our facilities for an even better experience.We hope to see you again in the future.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Alessandro,Thank you for taking the time to review your stay with us.We are thrilled to hear that our friendly staff made a positive impression on you and that you found the room to be clean. It's great to know that you enjoyed the balcony and the amazing views it offered. We appreciate your kind words about our convenient location, being just a short walk away from Moulin Rouge, Montmartre, and Sacré-Coeur, as well as the nearby subway stations.We hope to welcome you again in the future. All the best.Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Stanley,Thank you for your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Guest,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to seeing you again in the future. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Vincent,Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be an absolute pleasure to welcome you again in the future. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Madam,Thank you very much for this kind review of your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Joe,Thank you for taking the time to share your review.We apologize for any inconvenience you experienced during your stay. We would like to clarify a few points regarding your comment.Firstly, we would like to reiterate that you did arrive 3 hours prior to the check-in time. As per our policy, we kindly informed you that the room would be ready at 14:00. However, we did offer to hold your luggage in our storage facility until then.Regarding your claim that we refused to let you wait in the lobby due to the rain, we would like to assure you that this is not the case. Our staff is always committed to providing excellent customer service, regardless of our guests' nationality or language spoken. Additionally, our team members are proficient in English, as was the case with the staff member who greeted you upon arrival, as it is her native language.We understand that you contacted Expedia to cancel your non-refundable and non-modifiable reservation. It is important to note that our hotel adheres to these policies as they are determined by both Expedia and ourselves. Therefore, we were unable to cancel your reservation as per the terms agreed upon during the booking process.We would also like to address your accusation of racism. We value and respect all of our guests, regardless of their nationality or cultural background. In fact, the majority of our guests are international travelers. Please be assured that we do not condone any discriminatory behavior from our staff, as it goes against our values and principles.We appreciate your feedback and apologize if there was any misunderstanding. We strive to provide a pleasant experience for all our guests and regret any inconvenience caused.Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

Dear Alisa,Thank you for sharing your opinion with us.We are pleased to know that you appreciated the cleanliness of our rooms and the hotel's condition. Our daily housekeeping and soundproof rooms are designed to provide a comfortable stay for our guests.However, we are disappointed to hear about your experience with our front desk staff and room amenities. We strive to provide excellent service, and we apologize for any inconvenience you may have faced. We will address this issue with our team to ensure a better experience for our future guests. We hope that our wide range of room amenities, such as free WiFi, flat-screen TV, and tea/coffee maker, contributed to a pleasant stay.We hope that you will return. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction