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Reviews of Tulip Residences Joinville-Le-Pont

3 out of 5
Tulip Residences Joinville-Le-Pont
16 Avenue du General Gallieni, Joinville-le-Pont, Val-de-Marne

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 153 reviews" "
Rating 8 - Good. 47 out of 153 reviews" "
Rating 6 - Okay. 13 out of 153 reviews" "
Rating 4 - Poor. 3 out of 153 reviews" "
Rating 2 - Terrible. 4 out of 153 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 8 nights in Dec 2023

6/10 Okay

Josselin

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

SHARLENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, clean property with friendly staff able to also speak English. We had a car and found this hotel to be a to 40 min drive from the Eiffel Tower. It has a safe keycoded underground parking area.
Stayed 5 nights in Oct 2023

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are not often cleaned, bedsheet are used for days w/o changing. There are no phones in the rooms to contact staff for help . Staff at counter are not helpful and are disgruntled when asked questions.
Stayed 11 nights in Oct 2023
Response from Aglaé on 24 Oct 2023
Good morning, We are sorry that our floor services did not satisfy you, we hope to satisfy you during your next visit.As long as your stay is more than 5 days in our residences, a complete cleaning of the room is carried out twice a week.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel, in a residencial area at metro.
It was a great hotel, location is very good and close to a Metro. It is a new hotel in a residencial area, close by a Metro. Will stay here again.
Stayed 3 nights in Oct 2023
Response from Aglaé on 21 Oct 2023
Good morning,The Tulip Residences team thanks you for this magnificent note!We hope to see you again very soon in our establishment.

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Chaimae on 9 Sept 2023
Cher Christophe, nous vous remercions pour votre note, nous sommes ravis que votre séjour ai répondu pleinement à vos attentes et espérons vous revoir bientôt. Cordialement, Chaimae

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Chaimae on 9 Sept 2023
Chère Lisa, nous vous remercions pour votre note, nous sommes ravis que votre séjour ai répondu pleinement à vos attentes et espérons vous revoir bientôt. Cordialement, Chaimae

6/10 Okay

MD SHARIF

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Only the receptionists were nice and friendly. However housekeeping services were really poor, never cleaned the room, didn't take the bin away. No phone service from room, no secure locker, lift is open for everyone without any security means any strangers can get access to the property without authorisation. Room was same as it was advertised....not really happy with the overall experience
Response from Chaimae on 23 Aug 2023
Dear Sharif, Thank you for sharing your feedback, thank you for your compliments regarding the staff at the reception. We are however sorry for the inconvenience caused during your stay, know that we will not fail to raise the information to the service concerned. Looking forward to welcoming you soon, Chaimae

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Chaimae on 23 Aug 2023
Cher Curtis, nous vous remercions pour votre note, nous sommes ravis que votre séjour ai répondu pleinement à vos attentes et espérons vous revoir bientôt. Cordialement, Chaimae

8/10 Good

Serbest

Liked: Staff & service
Not bad
Stayed 2 nights in Jul 2023
Response from Chaimae on 23 Aug 2023
Cher Serbest, nous vous remercions pour votre note, nous sommes ravis que votre séjour ai répondu pleinement à vos attentes et espérons vous revoir bientôt. Cordialement, Chaimae

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest
Stayed 4 nights in May 2023
Response from Aglaé on 16 Jun 2023
Bonjour, L'équipe Tulip Residences vous remercie pour cette belle note.

6/10 Okay

Siew

Liked: Staff & service, property conditions & facilities, room comfort
I stay 5 nights n non of the day they change our bed sheet or clean up.
Stayed 5 nights in May 2023
Response from Aglaé on 16 Jun 2023
Bonjour, L'équipe Tulip Residences vous remercie pour cette note. Nous prenons en compte votre conseil afin que votre prochain séjour, chez nous, vous soit agréable.

10/10 Excellent

YALDA

Stayed 7 nights in May 2023
Response from Aglaé on 16 Jun 2023
Bonjour,L'équipe Tulip Residences vous remercie pour cette belle note.

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Apr 2023
Response from Aglaé on 14 Jun 2023
Monsieur Thomas bonjour, L'équipe Tulip Residences vous remercie pour cette précision, nous essayons de toujours de donner une bonne satisfaction cliente. N'hésitez pas à nous transmettre des points que nous pourrions éventuellement améliorer pour votre prochain passage chez nous.

10/10 Excellent

Salonica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Room was larger than I expected. Clean! Lovely experience and appreciated the lobby's bar.
Stayed 7 nights in Apr 2023
Response from Aglaé on 14 Jun 2023
Bonjour Salonica, l'équipe Tulip Residences vous remercie pour cette belle note.

2/10 Terrible

Josefa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this hotel because it said it had a FABULOUS rating and it turned out to be the complete opposite. This hotel stay was FAR FROM fabulous, maybe people rating this hotel either don't understand the concept of what a FABULOUS rating is or just don't care. This hotel was dirty, we were told there was no cleaning service and when we would ask for towels or utensils, we would get questioned "Why?". Rude front desk also, and all this did not come at a cheap price. We're essentially paying for bad service and to get questioned when asking for something. Also, no phone in the room and no closet. NEVER had anything like this happen before.
Stayed 8 nights in Mar 2023

10/10 Excellent

matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property, location, staff, and parking - all very good
Stayed 1 night in Mar 2023
Response from Lise on 22 Apr 2023
Dear Matt,Thank you for taking the time to leave us a comment and we are delighted to hear of your satisfaction. Sincerely yours, Lise

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Agne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth coming back
Amazing hotel and receptionists. Very comfortable rooms, added benefit of kitchenette. Sofa bed is actually huge and 2 teenagers were very comfortable there. 10 minutes walk to train station (zone3) or 2 minutes for the bus bringing you to the underground station. Grocery shop around the corner as well as burger place. And at the same time far away from the tourist crowd
Stayed 5 nights in Dec 2022
Response from Chaimae on 27 Jan 2023
Dear Agne, We thank you for your comment and are very happy that your stay with us went well. We look forward to welcoming you back soon, Kind regards, Chaimae

8/10 Good

elmas

Stayed 1 night in Dec 2022

8/10 Good

Launa

Disliked: Cleanliness
Average
Location great 10min walk to train station takes you to city centre. Not very clean - hair from people all over the room including beds. Check in was at 2pm waited a while for the room to be ready. Not the room i booked/requested. Overall stay was just okay
Stayed 3 nights in Sep 2022

8/10 Good

Jean

Liked: Cleanliness, property conditions & facilities
Xx
Stayed 3 nights in Sep 2022
Response from Chaimae on 15 Nov 2022
Cher Jean, nous vous remercions pour votre note, nous sommes ravis que votre séjour aie répondu pleinement à vos attentes et espérons vous revoir bientôt. Cordialement, Chaimae

10/10 Excellent

MARCIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Chaimae on 19 Aug 2022
Cher marcio, Nous vous remercions pour votre note, nous sommes ravis que votre séjour aie répondu pleinement à vos attentes et espérons vous revoir bientôt. Cordialement, Chaimae

10/10 Excellent

MIHALACHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Chaimae on 2 Aug 2022
Cher client, nous vous remercions pour votre note de 10/10, nous sommes ravis que votre séjour aie répondu pleinement à vos attentes et espérons vous revoir bientôt. Cordialement, Chaimae

10/10 Excellent

Hennadiy

Stayed 5 nights in May 2022
Response from Chaimae on 2 Aug 2022
Chère Hennadiy, nous vous remercions pour votre note de 10/10, nous sommes ravis que votre séjour aie répondu pleinement à vos attentes et espérons vous revoir bientôt. Cordialement, Chaimae

10/10 Excellent

Juan

Stayed 3 nights in Jun 2022

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!!!!
Our overall experience was fantastic. The hotel is conveniently located with restaurants, shops next door. The staff was helpful, the rooms were spotless and the beds were comfortable. The walk to the metro was only 10 minutes away.
Stayed 5 nights in May 2022
Response from Chaimae on 2 Aug 2022
Dear Robin, Thank you for your feedback. We are glad that you enjoyed your stay at our Tulip Residences Joinville-Le-Pont, our rooms and our staff. We hope to see you again soon, Regards, Chaimae

4/10 Poor

Antoinisha

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed here because every other hotel in Paris was soils out due to the soccer game it was our last night so we took a chance. It was terrible check in staff was friendly, room was basic and clean however this neighborhood is not safe for any ethnic people! DO NOT STAY HERE!!! staff offered a special menu to their white/French staff but told us it was not for us. The town is literally empty there’s 2 places to eat both places ignored us completely when we walked in so we eventually left after 15 minutes of not being acknowledged, and a McDonald’s. Uber driver was weird and said no touching when my bf laid his head in my shoulder. We ran out of there first thing in the morning I would have rather stayed at the airport. Extremely creepy place that felt like a sun down town!
Stayed 1 night in May 2022

6/10 Okay

GINA, STUDIO CITY

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was new and beautiful and mostly clean but when we entered our room we found another guests credit card receipt by the bed and a full glass of water in the bathroom so we were confused about whether the room had been serviced after the previous guest had left. Check in was a breeze and the hotel representative was very kind and professional. The next morning we were awakened by a smoke alarm and all guests evacuated. It ended up not being an emergency and it was very frustrating that no one was around to answer any questions or apologize and that it took 10 minutes for the alarm to be turned off. We were denied late check out and when we asked to store our bags for an hour, the check out representative behaved as though it was an inconvenience and that they may not have space.
Stayed 1 night in May 2022

10/10 Excellent

Collin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent superior studio for family stay.
Stayed 5 nights in May 2022

10/10 Excellent

Akshaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2022
Response from Ndeye on 18 May 2022
Bonjour Akshaya, Nous vous remercions pour la note. Au plaisir de vous accueillir de nouveau.

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and lobby were beautiful, clean, modern and comfortable. The fact that there is a kitchenette in the room makes it so convenient as we were able to make breakfast each morning which helped us save on costs. The staff was amazing, they absolutely go out of their way to help you, answer any questions you may have and make you feel right at home and they do so always with a smile; they have the best team, thanks to everyone for an amazing stay in Paris!!!
Stayed 5 nights in Apr 2022
Response from Vincent on 27 Apr 2022
Dear Carolina, Thank you for your feedback. We are glad that you enjoyed your stay at our Tulip Residences Joinville-Le-Pont, our rooms and our staff. We hope to see you again soon, Regards,

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great newly renovated hotel outside of Paris. The hotel was great for my two night stay. I would definitely stay again.
Stayed 2 nights in Jul 2021
Response from Chaimae on 28 Jul 2021
Hello Sir, Many thanks for your message, we are delighted to read that you enjoyed your stay. we hope to see you again. Kind regards,

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Tulip is a gem of a hotel
This hotel has exceeded my expectations. My studio is modern, clean and well-appointed. The hotel personnel is courteous and helpful. I came here looking to spend one night and I ended up staying 4. Without a doubt I give it a 10/10.
Stayed 1 night in Jul 2021

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would highly recommend this aparthotel. Although it is slightly outside the periferique
Stayed 1 night in Jul 2021

10/10 Excellent

Joahan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar
Stayed 7 nights in Mar 2024

10/10 Excellent

ximi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Sabri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

olivier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accueil agréable, personnels disponible, chambre propre, moderne et bien conçu.
Stayed 1 night in Nov 2023

8/10 Good

Eudeed

Stayed 2 nights in Nov 2023

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Christiane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location .
Stayed 1 night in Nov 2023

8/10 Good

Aurélien

Stayed 1 night in Nov 2023
Response from Chaimae on 18 Nov 2023
Bonjour Aurélien, L'équipe Tulip Residences vous remercie pour cette note ! A très bientôt chez nous!

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Chaimae on 18 Nov 2023
Bonjour Luis, L'équipe Tulip Residences vous remercie pour cette note super top! A très bientôt chez nous!!

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grande surpresa
Bem localizado com supermercados, restaurantes, feiras tudo bem perto. Acomodações excelentes. Estacionamento. O transporte é bem fácil para todos os lugares. Tem ônibus na porta para levar à estação do RER (que também é perto). Lugar muito agradável. Gostei muito da estadia no Tulip Residences. Fiquei 13 dias. Voltaria sem dúvida nenhuma.
Lugar agradável
Stayed 13 nights in Oct 2023
Response from Chaimae on 1 Nov 2023
Hola, Gracias por su comentario, que estamos encantados de leer y nos aseguraremos de compartir con nuestros equipos. Esperamos poder darle la bienvenida de nuevo pronto.con un cordial saludo, Chaimae

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour Tulipes Joinville
Pour la première fois on a utilisé la citchenette . Appareil Nespresso top, mais juste une tasse et juste pour une fois du sucre. Pour le thé il n’y a pas. Un couteau au lieu de deux. La parti congèle du frigo cassé alors plein de glace. Des petites choses qu’on a dit à la réception. Pour la reste c’était bon. On retourne.
Stayed 3 nights in Oct 2023
Response from Chaimae on 1 Nov 2023
Cher Marc, nous vous remercions d'avoir partagé vos impressions avec nous. Deux tasses sont censées être dans votre chambre avec du café et du thé. Nous sommes toutefois navré pour la gène occasionné concernant le frigo. Enfin, nous sommes ravis que votre séjour ai répondu pleinement à vos attentes et espérons vous revoir bientôt. Cordialement, Chaimae

10/10 Excellent

Stephane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Dans le cadre d'un déplacement professionnel j'ai été très agréablement surpris. Super accueil, très propre, parking sous terrain, petit déjeuner très correct et non loin du parc floral. J'y retournerai
Stayed 1 night in Sep 2023
Response from Aglaé on 21 Sept 2023
Bonjour, L'équipe Tulip Residences vous remercie pour cette magnifique note!

6/10 Okay

Omar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Fatal, el servicio de limpieza es pesimo
En las 10 noches que estuve hospedado aqui JAMAS, si Jamas hicieron la limpieza. Bajé a quejarme de que no hacian la limpieza y me dijeron que solo hacian la limpieza general los lunes y viernes. Y que los otros dias solo cambiaban toallas, sacaban la basura y ponian papel. Cosa que solo cambiaban las toallas y para el papel habia que bajar a recepcion porque tampoco dejaban. Y los dias lunes y viernes tampoco hicieron el aseo, por lo que tambien procedi a quejarme en recepcion y el chico de la recepcion me aseguró que si lo habian echo cosa que jamas pasó ya que seguia igual de sucio que los demas dias. Por si buscan un "hospedaje que por lo menos esté limpio" no lo recomiendo.
Stayed 10 nights in Sep 2023
Response from Clementine, Gerente on 20 Sept 2023
Hola Sr. Omar Gracias por tomarse el tiempo de compartir su opinión, aunque no entienda el sentido de la misma. Hemos tomado nota de su petición de una limpieza completa de su habitación después de su primera noche. Así lo hizo nuestro equipo, mientras que normalmente, al tratarse de una residencia, la limpieza completa de la habitación sólo se hace después de la cuarta noche. Sin embargo, cuando nuestros equipos fueron a su alojamiento al día siguiente para simplemente cambiar las toallas usadas y vaciar los cubos de basura, se sorprendieron al descubrir que usted había hecho bolas sus sábanas en el cuarto de baño, con las toallas mojadas... como resultado, su habitación tuvo que ser completamente rehecha una segunda vez. Habría apreciado un poco más de honestidad en su comentario, ya que no refleja la profesionalidad y disponibilidad mostrada por mi equipo.

8/10 Good

Tsuyoshi

Stayed 4 nights in Jul 2023
Response from Chaimae on 9 Sept 2023
Cher Tsuyoshi, nous vous remercions pour votre note, nous sommes ravis que votre séjour ai répondu pleinement à vos attentes et espérons vous revoir bientôt. Cordialement, Chaimae