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Everything about our stay here was just perfect. We arrived early and they held our luggage while we went out till ready to check in. They were incredibly friendly when asking for advice about things in the city and lastly Everything was just nice and clean. Definitely would recommend this to anyone.
Skyler
Stayed 2 nights in Mar 2024
Response from LN on 15 Mar 2024
Thank you for your glowing review! We're delighted that you had a perfect stay with us.It's fantastic to hear that our team accommodated your early arrival and provided friendly advice about the city. We take pride in ensuring a clean and welcoming environment for our guests, and we're thrilled that you noticed.Your recommendation means the world to us! We can't wait to welcome you back soon
2/10 Terrible
Magda
9 Mar 2024
Liked: Staff & service
Disliked: Cleanliness
Shower is terrible ! I guess is something ok in Paris but personally I love to have a good water pressure !
Magda
Stayed 2 nights in Mar 2024
Response from LN on 15 Mar 2024
Thank you for sharing your feedback with us. We're sorry to hear that you were disappointed with the water pressure in the shower during your stay. We also regret that this issue was not brought to our attention during your stay so we could have checked the matter with technical service or provide alternative accommodation.We appreciate your understanding and hope that despite this issue, you were able to enjoy your time in Paris. If you decide to visit again, we would be grateful for the opportunity to provide you with a more satisfying experience.
Had a great stay at this hotel. Location is very close to the Eiffel Tower and the Arc de Triomphe. Our rooms were cleaned and made everyday. We loved the espressos at the bar.
The hotel is quaint and clean. The front desk staff are very nice and courteous and the breakfast staff are great as well. The room had everything I needed. It was a bit small, but clean and comfortable. I would staff there again.
Ana
Stayed 3 nights in Feb 2024
Response from ln on 21 Mar 2024
Thank you for your feedback! We're delighted to hear that you found our team nice and courteous. It's also wonderful to know that you enjoyed the cleanness of the room & the great service provided by our dedicated breakfast staff. We would love to have you stay with us again in the future!
Thank you for your kind words! We pride ourselves on our friendly and attentive staff. Your recognition of their efforts truly brightens our day. We can't wait to welcome you back for another delightful stay!
Hotel was lovely. Room was clean & tidy. Staff were very accommodating & friendly. The hotel was in an ideal location with the nearest Metro station only 3 min walk away and the nearest tourist attractions I.e Eiffel Tower & Arc De Triomphe were only a 20 min walk. Would recommend this hotel to anyone who is thinking of visiting Paris.
Anisha
Stayed 3 nights in Feb 2024
Response from ln on 21 Mar 2024
Your satisfaction warms our hearts! The entire team extends their gratitude for your comment, which highlights the excellent work of our housekeeping team, who, although less visible, do a remarkable job, as well as that of our welcoming team, always ready to answer your questions. We are indeed fortunate to be very well located, with the Eiffel Tower and the Arc de Triomphe within walking distance! Thank you for your recommendation. We look forward to welcoming you again on your next visit!
8/10 Good
Don
Travelled with family
24 Feb 2024
Liked: Amenities
Toilet very hard to flush. While under the shower, the water would sudendly turn cold. Everything else was good.
Don
Stayed 3 nights in Feb 2024
Response from ln on 21 Mar 2024
We're glad to hear that you had a good experience with us and we appreciate your feedback.Thank you for bringing these issues to our attention. We apologize for any inconvenience caused by technical problems. Please rest assured that we will promptly address these issues with our maintenance team to ensure they are resolved. If you decide to stay with us again, please don't hesitate to reach out if you encounter any further concerns. Regards,
Property was extremely wore down. There was
Mold in the bathroom area, and tiles, falling out and very dirty.
Aileen
Stayed 2 nights in Feb 2024
Response from LN on 20 Feb 2024
Thank you for sharing your feedback with us regarding your recent visit. We are genuinely sorry to hear about your experience and the concerns you've raised regarding the condition of the property.We take great pride in maintaining high standards of cleanliness and upkeep across all areas of our property, and it's disappointing to learn that your expectations were not met during your stay. However, after thoroughly investigating your feedback, we couldn't identify any instances matching the description you provided.Our dedicated team works tirelessly to ensure that our guests enjoy a comfortable and pleasant stay with us, and we always strive to address any issues promptly and effectively. We encourage guests to reach out to our staff immediately if they encounter any concerns during their stay so that we can address them in real-time.In this instance, it seems there may have been a misunderstanding or confusion regarding the category of the accommodations. Warm regards,
We're delighted to hear that you found our Front Desk team pleasant and helpful during your stay. Providing exceptional service is our priority, and we hope to welcome you back again soon!
Thank you for your kind words! We're thrilled that you found our location convenient and enjoyed the hospitality of our friendly staff. We look forward to hosting you again in the future!
I had a wonderful time at this hotel. It’s close to the metro station and major attractions like the arc de triomphe and eiffel tower. All of the staff are very friendly and responsive to the guests’ needs. I look forward to staying here again!
Nicole
Stayed 3 nights in Jan 2024
Response from Helene on 24 Jan 2024
Thank you so much for sharing your great experience with us! What joy for the whole team to read that our work made your stay memorable! We sincerely hope we will have the pleasure to welcome you agoin in the nearest future!
Great and affordable place to stay in Paris. Our stay was absolutely worth the money. Friendly and welcoming staff; spotless rooms and bathrooms; great location near a subway station but also perfectly walkable to main tourists spots. The decor of the hotel is lovely and beds are super comfy. We even had a tiny view of the top of the Eiffel Tower from our room. Would definitely stay again.
Barbara
Stayed 3 nights in Jan 2024
Response from Luisa on 15 Jan 2024
Dear Barbara, Thanks for sharing your feedback with us :) We are pleased that you appreciated your the helpfulness and the warmth of our staff, but also the cleanliness and the confort of our rooms. Hope to welcome you back for your next stay,
Paris hidden gem, staff was very friendly and acomodating, room was perfect and housekeeping great.
Manuel Alexander Pelaez
Stayed 4 nights in Jan 2024
Response from Luisa on 8 Jan 2024
Dear Manuel, Thank you so much for your lovely words !We are glad that you enjoyed your stay with us thanks to our professionnal and friendly staff. Hope to welcome you back very soon,
The staff are really friendly. The location is walkable to neatest attractions.
Si
Stayed 4 nights in Dec 2023
Response from Luisa on 8 Jan 2024
Dear Si,Thanks for your review, especially for pointing out the friendliness of our staff. As you mentioned, we are located in a central neighborhood minute walks from Eiffel tower and Arc de Triomphe, but also many metro station. We do hope to welcome you back soon,
4/10 Poor
Sylvia
31 Dec 2023
Liked: Cleanliness, staff & service
Nice hotel just very noisy. Cleaning staff were too loud.
Sylvia
Response from Luisa on 8 Jan 2024
Thanks Sylvia for sharing your feedback with us. We are sorry for the noise, please note that it is not indicative of the quality of our hotel.We will be glad to welcome you back soon in Paris,
6/10 Okay
Rajneesh
Travelled with family, Travelled with group
29 Dec 2023
Liked: Cleanliness, staff & service
The property is about 1.5 kilometer from Eiffel Tower and 200 meter from Boissière metro/subway station. The staff is great, they are very cordial and helpful. Otherwise, it's an average hotel and you get what you expect from a 3 star hotel.
Rajneesh
Stayed 2 nights in Dec 2023
Response from Luisa on 8 Jan 2024
Dear Rajneesh, thanks for sharing your experience with us. We are glad that you enjoyed your stay with us, thanks to the services provided by our helpful staff. As mentioned, we are walking distance from many parisian landmarks such as Eiffel Tower and Arc de Triomphe, but also from many metro station, such as Boissière, Iéna, Trocadéro, Vistror hugo or RER A Charles de Gaulle Etoile. We hope to welcome you back in Paris one day,
All the staff during our stay were very nice & pleasant, plus extremely helpful giving tips and advice. Just a few min. walk from the Eiffel tower, Arc de Triomphe, metro, restaurants and many more spots.
Myca
Stayed 2 nights in Dec 2023
Response from Luisa on 8 Jan 2024
Dear Myca,Thanks for shatring your experience with us ! We are pleased that you enjoyed your stay at Floride Etoile, thanks to the high quality of the services provided by our professionnal staff. Hope to welcomle you back for your next parisian stay,
The best asset of the hotel was its staff. They were extremely friendly and helpful offering good advice for our trip. The rooms were fine and tidy and the breakfast was excellent . The hotel is in a very good location, near the metro and many tourist attractions I have no hesitation in recommending this hotel
Noel
Stayed 2 nights in Nov 2023
Response from Luisa on 22 Dec 2023
Dear Noel, Thank you so much for your lovely review! We are delightful that you appreciated the services provided by our professionnal and helpful staff. Thanks for underline the cleanliness and tidyness of our rooms, our housekeeping team works daily to ensure a high level of hygiene. And as you mentioned, we are located in a central area, walking distance from many parisian landmarks. We will pleased to welcome you back soon,
Merci beaucoup pour cette excellente note, Sarah !
10/10 Excellent
Jan
19 Nov 2023
A Paris Gem
We are repeat customers. We received a great greeting. A room exactly as requested and a deluxe breakfast was provided. The staff is exceptional-very friendly and professional.
Jan
Stayed 2 nights in Nov 2023
Response from Luisa on 20 Nov 2023
Thank You Jan for your lovely review and your loyalty too!! We are pleased to know that you appreciated your stay with us, thanks to the helpfulness of our professional staff. A deluxe typical french breakfast for our beloved guests! Looking forward for your next visit,
All aspects of the hotel are perfect. First, the staff. Always friendly and helpful. The rooms are decent sized, with quality linens and plenty of towels. The largest flat screen I've had in Europe and several English language news stations. This is our 4th stay here.
Jan
Stayed 5 nights in Nov 2023
Response from Luisa on 17 Nov 2023
Hello Jan, Thank you so much for your lovely review and for your loyalty !! I am so pleased to read that you appreciated the services provided by our professionnal staff and in our rooms. It will be such a pleasure to welcome you back very soon for your next parisian trip,
Very pleasant stay, staff was friendly and location was perfect.
Verified traveller
Stayed 2 nights in Oct 2023
Response from Luisa on 23 Oct 2023
Dear Wing, Thank you for taking the time to review our hotel. We are glad that you appreciated the helpfulness of our staff and the central location, walking distance from many parisian landmarks.Looking forward for you to visit,
Hello Helen, Just of Europe ? We have to improve further to be the best in the world then! ;)Thanks for sharing your experience with us, we hope to welcome you back soon at Floride Etoile Hotel,
This is a nice hotel in a great district that is walkable to the Eiffel tower. The restaurants in the area were great and we loved the bakery down the street for breakfast though the breakfast in the hotel was also good. The room was comfortable and we were glad we got the club executive so there was a chair and little table. Highly recommend.
Katherine
Stayed 4 nights in Oct 2023
Response from Luisa on 20 Oct 2023
Hello Katherine, Thank you for sharing your experience with us !We are pleased that you enjoyed our central location, a buzzing area where you can try many parisian restaurants or cafés. Thanks for highlighting the quality of our breakfast and the comfort of our rooms.Hope to welcome you back soon for your next parisian stay,
10/10 Excellent
Maria
Travelled with family
13 Oct 2023
At the time, Paris was known for its bed bug issue. None at this hotel. Breakfast was fantastic. Felt safe here.
Maria
Stayed 3 nights in Oct 2023
Response from Luisa on 20 Oct 2023
Dear Maria, Thank you for sharing your experience with us ! I am glad that you appreciated our delicious breakfast and As mentioned, we have NO bed bugs at our hotel.Our team is trained to detect bedbugs as well as to eradicate them. Our activity leads us to welcome customers from many countries and this prevention is a priority. In order to strengthen our action and be ever more efficient, we have also set a prevention plan. Our team is doing her best to make our establishment a safe & peaceful place for your stay in Paris. Hope to welcoe you back soon for your next parisian adventure,
Fantastic staff. Friendly and knowledgeable. Location is great a short walk to many great sites. When returning to Paris we would stay here again
William
Stayed 2 nights in Sep 2023
Response from Luisa on 3 Oct 2023
Dear William, Thank you for the kind review and for underline the excellent work did by my amaing colleagues ! :)Please do not hesitate to get in touch directly with our front desk for your next stay in Paris, Kind regards,
8/10 Good
Maureen
Travelled with partner
17 Sept 2023
Liked: Cleanliness, staff & service, amenities
Great location, rooms are small and in need of refurbishment
Maureen
Stayed 4 nights in Sep 2023
Response from Luisa on 3 Oct 2023
Dear Maureen, Thank you for taking the time to review your stay at Floride Etoile Hotel. As mentioned, our hotel is located in a central neighborhood of Paris, where you can enjoy typical french restaurants or cafés. The size of the rooms is in accordance with the french standards. Concerning the decoration of them, some renovation works are scheduled in the next months. I hope you'll come back to Paris then to discover our brand new hotel :) Regards,
Very nice classic Paris hotel. Air conditioning was so good!
Julia Mary
Stayed 9 nights in Sep 2023
Response from Luisa on 3 Oct 2023
Thank you for your review, Julia Mary ! Hope to welcome you back very soon,
10/10 Excellent
guillermo
Travelled with family
4 Sept 2023
Liked: Property conditions & facilities
People at front desk very nice and helpful, close to transportation and safe area
guillermo
Stayed 4 nights in Aug 2023
Response from Luisa on 5 Sept 2023
Dear Paula, Thank you for taking the time to share your experience with us :) We are glad that you appreciated both the helpfulness of our staff and the safety of our neighborhood. Hope to welcome you back soon at Floride Etoile hotel,
Merci Raymond pour cette excellente note ! Au plaisir de vous revoir au Floride Etoile,
8/10 Good
Yifeng
Travelled with family
4 Sept 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The wall was too thin, heard all directions of neighbours talking and walking. The shower was awkward.
Yifeng
Response from Luisa on 5 Sept 2023
Dear Yifeng, Thank you for choosing Floride Etoile Hotel for your parisian stay.I am sorry if the soundproofing of your room wasn't good enough for your expectations. please, note that it is not indicative of the quality we would like to deliver to our guests. Could you please tell us more about the shower ? kind regards,
Clean and comfortable. Breakfast is modest/continental type. Breakfast attendants curt. You can hear some little noise from other rooms near you. But overall, good.
Charles
Stayed 2 nights in Aug 2023
Response from Luisa on 5 Sept 2023
Thank you Charles for taking the time to review your stay at Floride Etoile hotel. I am glad that you appreciated our breakfast choices; you can actually choose between continental or american breakfast. Hope to welcome you back soon,
Thank you, Oscar, for your review :)We are walking distance from Eiffel Tower and Arc de Triomphe. And thanks to metro station, 2 minutes by walk from the hotel, you can reach other parisian landmarks :) Hope to welcome you back soon,