Lobby sitting area

Reviews of Hotel Floride Etoile

3 out of 5
Hotel Floride Etoile
14 Rue Saint Didier, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 488 out of 1004 reviews" "
Rating 8 - Good. 376 out of 1004 reviews" "
Rating 6 - Okay. 107 out of 1004 reviews" "
Rating 4 - Poor. 26 out of 1004 reviews" "
Rating 2 - Terrible. 7 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Karen, oakville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the 16th - walking distance to many restaurants, the Eiffel Tower Trocadero Gardens and the metro
Stayed 5 nights in Mar 2024

8/10 Good

Luke

Travelled with partner
Liked: Cleanliness, staff & service
Great hotel with great people in a nice area. Small rooms but does the job.
Stayed 3 nights in Mar 2024

10/10 Excellent

Skyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay here was just perfect. We arrived early and they held our luggage while we went out till ready to check in. They were incredibly friendly when asking for advice about things in the city and lastly Everything was just nice and clean. Definitely would recommend this to anyone.
Stayed 2 nights in Mar 2024
Response from LN on 15 Mar 2024
Thank you for your glowing review! We're delighted that you had a perfect stay with us.It's fantastic to hear that our team accommodated your early arrival and provided friendly advice about the city. We take pride in ensuring a clean and welcoming environment for our guests, and we're thrilled that you noticed.Your recommendation means the world to us! We can't wait to welcome you back soon

2/10 Terrible

Magda

Liked: Staff & service
Disliked: Cleanliness
Shower is terrible ! I guess is something ok in Paris but personally I love to have a good water pressure !
Stayed 2 nights in Mar 2024
Response from LN on 15 Mar 2024
Thank you for sharing your feedback with us. We're sorry to hear that you were disappointed with the water pressure in the shower during your stay. We also regret that this issue was not brought to our attention during your stay so we could have checked the matter with technical service or provide alternative accommodation.We appreciate your understanding and hope that despite this issue, you were able to enjoy your time in Paris. If you decide to visit again, we would be grateful for the opportunity to provide you with a more satisfying experience.

10/10 Excellent

SAMANTHA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this hotel. Location is very close to the Eiffel Tower and the Arc de Triomphe. Our rooms were cleaned and made everyday. We loved the espressos at the bar.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ana, Fairfax

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quaint and clean. The front desk staff are very nice and courteous and the breakfast staff are great as well. The room had everything I needed. It was a bit small, but clean and comfortable. I would staff there again.
Stayed 3 nights in Feb 2024
Response from ln on 21 Mar 2024
Thank you for your feedback! We're delighted to hear that you found our team nice and courteous. It's also wonderful to know that you enjoyed the cleanness of the room & the great service provided by our dedicated breakfast staff. We would love to have you stay with us again in the future!

10/10 Excellent

vicente

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly
Stayed 1 night in Mar 2024
Response from LN on 15 Mar 2024
Thank you for your kind words! We pride ourselves on our friendly and attentive staff. Your recognition of their efforts truly brightens our day. We can't wait to welcome you back for another delightful stay!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Shahmala

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful service, would book again
Stayed 2 nights in Feb 2024

10/10 Excellent

Anisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely. Room was clean & tidy. Staff were very accommodating & friendly. The hotel was in an ideal location with the nearest Metro station only 3 min walk away and the nearest tourist attractions I.e Eiffel Tower & Arc De Triomphe were only a 20 min walk. Would recommend this hotel to anyone who is thinking of visiting Paris.
Stayed 3 nights in Feb 2024
Response from ln on 21 Mar 2024
Your satisfaction warms our hearts! The entire team extends their gratitude for your comment, which highlights the excellent work of our housekeeping team, who, although less visible, do a remarkable job, as well as that of our welcoming team, always ready to answer your questions. We are indeed fortunate to be very well located, with the Eiffel Tower and the Arc de Triomphe within walking distance! Thank you for your recommendation. We look forward to welcoming you again on your next visit!

8/10 Good

Don

Travelled with family
Liked: Amenities
Toilet very hard to flush. While under the shower, the water would sudendly turn cold. Everything else was good.
Stayed 3 nights in Feb 2024
Response from ln on 21 Mar 2024
We're glad to hear that you had a good experience with us and we appreciate your feedback.Thank you for bringing these issues to our attention. We apologize for any inconvenience caused by technical problems. Please rest assured that we will promptly address these issues with our maintenance team to ensure they are resolved. If you decide to stay with us again, please don't hesitate to reach out if you encounter any further concerns. Regards,

2/10 Terrible

Aileen

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property was extremely wore down. There was Mold in the bathroom area, and tiles, falling out and very dirty.
Stayed 2 nights in Feb 2024
Response from LN on 20 Feb 2024
Thank you for sharing your feedback with us regarding your recent visit. We are genuinely sorry to hear about your experience and the concerns you've raised regarding the condition of the property.We take great pride in maintaining high standards of cleanliness and upkeep across all areas of our property, and it's disappointing to learn that your expectations were not met during your stay. However, after thoroughly investigating your feedback, we couldn't identify any instances matching the description you provided.Our dedicated team works tirelessly to ensure that our guests enjoy a comfortable and pleasant stay with us, and we always strive to address any issues promptly and effectively. We encourage guests to reach out to our staff immediately if they encounter any concerns during their stay so that we can address them in real-time.In this instance, it seems there may have been a misunderstanding or confusion regarding the category of the accommodations. Warm regards,

8/10 Good

Belineda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk was very pleasant and helpful
Stayed 3 nights in Jan 2024
Response from LN on 30 Jan 2024
We're delighted to hear that you found our Front Desk team pleasant and helpful during your stay. Providing exceptional service is our priority, and we hope to welcome you back again soon!

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Friendly and helpful staff.
Stayed 5 nights in Jan 2024
Response from LN on 30 Jan 2024
Thank you for your kind words! We're thrilled that you found our location convenient and enjoyed the hospitality of our friendly staff. We look forward to hosting you again in the future!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time at this hotel. It’s close to the metro station and major attractions like the arc de triomphe and eiffel tower. All of the staff are very friendly and responsive to the guests’ needs. I look forward to staying here again!
Stayed 3 nights in Jan 2024
Response from Helene on 24 Jan 2024
Thank you so much for sharing your great experience with us! What joy for the whole team to read that our work made your stay memorable! We sincerely hope we will have the pleasure to welcome you agoin in the nearest future!

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and affordable place to stay in Paris. Our stay was absolutely worth the money. Friendly and welcoming staff; spotless rooms and bathrooms; great location near a subway station but also perfectly walkable to main tourists spots. The decor of the hotel is lovely and beds are super comfy. We even had a tiny view of the top of the Eiffel Tower from our room. Would definitely stay again.
Stayed 3 nights in Jan 2024
Response from Luisa on 15 Jan 2024
Dear Barbara, Thanks for sharing your feedback with us :) We are pleased that you appreciated your the helpfulness and the warmth of our staff, but also the cleanliness and the confort of our rooms. Hope to welcome you back for your next stay,

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Luisa on 10 Jan 2024
Thank you Yasmin for this excellent note :)

10/10 Excellent

Manuel Alexander Pelaez, Homestead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paris hidden gem, staff was very friendly and acomodating, room was perfect and housekeeping great.
Stayed 4 nights in Jan 2024
Response from Luisa on 8 Jan 2024
Dear Manuel, Thank you so much for your lovely words !We are glad that you enjoyed your stay with us thanks to our professionnal and friendly staff. Hope to welcome you back very soon,

10/10 Excellent

Jeong Heun

Stayed 3 nights in Jan 2024
Response from Luisa on 8 Jan 2024
Thank you Jeong !

10/10 Excellent

Dalila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything, staff was very friendly and attentive!
Stayed 3 nights in Dec 2023
Response from Luisa on 8 Jan 2024
Thank you Dalida for your lovely review ! :)

10/10 Excellent

Paul

Stayed 2 nights in Dec 2023
Response from Luisa on 22 Jan 2024
Merci Paul !

10/10 Excellent

Si

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really friendly. The location is walkable to neatest attractions.
Stayed 4 nights in Dec 2023
Response from Luisa on 8 Jan 2024
Dear Si,Thanks for your review, especially for pointing out the friendliness of our staff. As you mentioned, we are located in a central neighborhood minute walks from Eiffel tower and Arc de Triomphe, but also many metro station. We do hope to welcome you back soon,

4/10 Poor

Sylvia

Liked: Cleanliness, staff & service
Nice hotel just very noisy. Cleaning staff were too loud.
Response from Luisa on 8 Jan 2024
Thanks Sylvia for sharing your feedback with us. We are sorry for the noise, please note that it is not indicative of the quality of our hotel.We will be glad to welcome you back soon in Paris,

6/10 Okay

Rajneesh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The property is about 1.5 kilometer from Eiffel Tower and 200 meter from Boissière metro/subway station. The staff is great, they are very cordial and helpful. Otherwise, it's an average hotel and you get what you expect from a 3 star hotel.
Stayed 2 nights in Dec 2023
Response from Luisa on 8 Jan 2024
Dear Rajneesh, thanks for sharing your experience with us. We are glad that you enjoyed your stay with us, thanks to the services provided by our helpful staff. As mentioned, we are walking distance from many parisian landmarks such as Eiffel Tower and Arc de Triomphe, but also from many metro station, such as Boissière, Iéna, Trocadéro, Vistror hugo or RER A Charles de Gaulle Etoile. We hope to welcome you back in Paris one day,

10/10 Excellent

Myca

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff during our stay were very nice & pleasant, plus extremely helpful giving tips and advice. Just a few min. walk from the Eiffel tower, Arc de Triomphe, metro, restaurants and many more spots.
Stayed 2 nights in Dec 2023
Response from Luisa on 8 Jan 2024
Dear Myca,Thanks for shatring your experience with us ! We are pleased that you enjoyed your stay at Floride Etoile, thanks to the high quality of the services provided by our professionnal staff. Hope to welcomle you back for your next parisian stay,

10/10 Excellent

George M.

Stayed 2 nights in Nov 2023
Response from Luisa on 22 Dec 2023
Merci George M. !

8/10 Good

ADRIAN RICARDO

Stayed 4 nights in Dec 2023
Response from Luisa on 22 Dec 2023
Gracias ADRIAN RICARDO!

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Luisa on 22 Dec 2023
Thank you Andres !

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Floride Etoile
The best asset of the hotel was its staff. They were extremely friendly and helpful offering good advice for our trip. The rooms were fine and tidy and the breakfast was excellent . The hotel is in a very good location, near the metro and many tourist attractions I have no hesitation in recommending this hotel
Stayed 2 nights in Nov 2023
Response from Luisa on 22 Dec 2023
Dear Noel, Thank you so much for your lovely review! We are delightful that you appreciated the services provided by our professionnal and helpful staff. Thanks for underline the cleanliness and tidyness of our rooms, our housekeeping team works daily to ensure a high level of hygiene. And as you mentioned, we are located in a central area, walking distance from many parisian landmarks. We will pleased to welcome you back soon,

10/10 Excellent

Sebastian

Stayed 3 nights in Nov 2023
Response from Luisa on 8 Jan 2024
Thank you Sebastian !

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Luisa on 4 Dec 2023
Thank you :)

10/10 Excellent

Lucy

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Luisa on 28 Nov 2023
Merci Lucy ! :)

10/10 Excellent

Sarah

Stayed 4 nights in Nov 2023
Response from Luisa on 22 Dec 2023
Merci beaucoup pour cette excellente note, Sarah !

10/10 Excellent

Jan

A Paris Gem
We are repeat customers. We received a great greeting. A room exactly as requested and a deluxe breakfast was provided. The staff is exceptional-very friendly and professional.
Stayed 2 nights in Nov 2023
Response from Luisa on 20 Nov 2023
Thank You Jan for your lovely review and your loyalty too!! We are pleased to know that you appreciated your stay with us, thanks to the helpfulness of our professional staff. A deluxe typical french breakfast for our beloved guests! Looking forward for your next visit,

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All aspects of the hotel are perfect. First, the staff. Always friendly and helpful. The rooms are decent sized, with quality linens and plenty of towels. The largest flat screen I've had in Europe and several English language news stations. This is our 4th stay here.
Stayed 5 nights in Nov 2023
Response from Luisa on 17 Nov 2023
Hello Jan, Thank you so much for your lovely review and for your loyalty !! I am so pleased to read that you appreciated the services provided by our professionnal staff and in our rooms. It will be such a pleasure to welcome you back very soon for your next parisian trip,

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2023
Response from Luisa on 13 Nov 2023
thank you Tara!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay, staff was friendly and location was perfect.
Stayed 2 nights in Oct 2023
Response from Luisa on 23 Oct 2023
Dear Wing, Thank you for taking the time to review our hotel. We are glad that you appreciated the helpfulness of our staff and the central location, walking distance from many parisian landmarks.Looking forward for you to visit,

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best staff in Europe - we loved our stay!
Stayed 5 nights in Oct 2023
Response from Luisa on 20 Oct 2023
Hello Helen, Just of Europe ? We have to improve further to be the best in the world then! ;)Thanks for sharing your experience with us, we hope to welcome you back soon at Floride Etoile Hotel,

8/10 Good

Katherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel in a great district that is walkable to the Eiffel tower. The restaurants in the area were great and we loved the bakery down the street for breakfast though the breakfast in the hotel was also good. The room was comfortable and we were glad we got the club executive so there was a chair and little table. Highly recommend.
Stayed 4 nights in Oct 2023
Response from Luisa on 20 Oct 2023
Hello Katherine, Thank you for sharing your experience with us !We are pleased that you enjoyed our central location, a buzzing area where you can try many parisian restaurants or cafés. Thanks for highlighting the quality of our breakfast and the comfort of our rooms.Hope to welcome you back soon for your next parisian stay,

10/10 Excellent

Maria

Travelled with family
At the time, Paris was known for its bed bug issue. None at this hotel. Breakfast was fantastic. Felt safe here.
Stayed 3 nights in Oct 2023
Response from Luisa on 20 Oct 2023
Dear Maria, Thank you for sharing your experience with us ! I am glad that you appreciated our delicious breakfast and As mentioned, we have NO bed bugs at our hotel.Our team is trained to detect bedbugs as well as to eradicate them. Our activity leads us to welcome customers from many countries and this prevention is a priority. In order to strengthen our action and be ever more efficient, we have also set a prevention plan. Our team is doing her best to make our establishment a safe & peaceful place for your stay in Paris. Hope to welcoe you back soon for your next parisian adventure,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Luisa on 20 Oct 2023
thank you!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Friendly and knowledgeable. Location is great a short walk to many great sites. When returning to Paris we would stay here again
Stayed 2 nights in Sep 2023
Response from Luisa on 3 Oct 2023
Dear William, Thank you for the kind review and for underline the excellent work did by my amaing colleagues ! :)Please do not hesitate to get in touch directly with our front desk for your next stay in Paris, Kind regards,

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, rooms are small and in need of refurbishment
Stayed 4 nights in Sep 2023
Response from Luisa on 3 Oct 2023
Dear Maureen, Thank you for taking the time to review your stay at Floride Etoile Hotel. As mentioned, our hotel is located in a central neighborhood of Paris, where you can enjoy typical french restaurants or cafés. The size of the rooms is in accordance with the french standards. Concerning the decoration of them, some renovation works are scheduled in the next months. I hope you'll come back to Paris then to discover our brand new hotel :) Regards,

10/10 Excellent

Julia Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice classic Paris hotel. Air conditioning was so good!
Stayed 9 nights in Sep 2023
Response from Luisa on 3 Oct 2023
Thank you for your review, Julia Mary ! Hope to welcome you back very soon,

10/10 Excellent

guillermo

Travelled with family
Liked: Property conditions & facilities
People at front desk very nice and helpful, close to transportation and safe area
Stayed 4 nights in Aug 2023
Response from Luisa on 5 Sept 2023
Dear Paula, Thank you for taking the time to share your experience with us :) We are glad that you appreciated both the helpfulness of our staff and the safety of our neighborhood. Hope to welcome you back soon at Floride Etoile hotel,

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Luisa on 7 Sept 2023
Merci Raymond pour cette excellente note ! Au plaisir de vous revoir au Floride Etoile,

8/10 Good

Yifeng

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The wall was too thin, heard all directions of neighbours talking and walking. The shower was awkward.
Response from Luisa on 5 Sept 2023
Dear Yifeng, Thank you for choosing Floride Etoile Hotel for your parisian stay.I am sorry if the soundproofing of your room wasn't good enough for your expectations. please, note that it is not indicative of the quality we would like to deliver to our guests. Could you please tell us more about the shower ? kind regards,

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Aug 2023
Response from Luisa on 5 Sept 2023
Thank you Nick!Hope to welcome you back soon,

8/10 Good

Charles, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Breakfast is modest/continental type. Breakfast attendants curt. You can hear some little noise from other rooms near you. But overall, good.
Stayed 2 nights in Aug 2023
Response from Luisa on 5 Sept 2023
Thank you Charles for taking the time to review your stay at Floride Etoile hotel. I am glad that you appreciated our breakfast choices; you can actually choose between continental or american breakfast. Hope to welcome you back soon,

8/10 Good

Oscar U.

Travelled with family
Liked: Amenities, property conditions & facilities
Close to Eiffel Tower.
Stayed 2 nights in Jul 2023
Response from Luisa on 1 Aug 2023
Thank you, Oscar, for your review :)We are walking distance from Eiffel Tower and Arc de Triomphe. And thanks to metro station, 2 minutes by walk from the hotel, you can reach other parisian landmarks :) Hope to welcome you back soon,