Minibar, in-room safe, desk, blackout curtains

Reviews of Hôtel Acadia - Astotel

3 out of 5
Hôtel Acadia - Astotel
4 Rue Geoffroy Marie, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 117 out of 296 reviews" "
Rating 8 - Good. 135 out of 296 reviews" "
Rating 6 - Okay. 34 out of 296 reviews" "
Rating 4 - Poor. 6 out of 296 reviews" "
Rating 2 - Terrible. 4 out of 296 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property! Great staff, good pricing, nice area. Just a 30 minute walk to the Montmartre funicular, close to a metro station. Snacks in the afternoon and evening a great bonus!
Stayed 3 nights in Sep 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
price and location
Stayed 4 nights in Aug 2023

10/10 Excellent

Diana

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was suppose to get a refund for both nights as we were only in the room until we got another hotel there were 2 drunks arguing back and forth across the street and one tried to throw urine on the other. The on duty manager said he couldn’t refund my stay because it was through you guys .The worst hotel and it was still expensive !
Stayed 2 nights in Jun 2023

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in May 2023

4/10 Poor

Cyrus, Worcester

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hôtel Acadia - Astotel is conveniently located next to many good restaurants, attractions and public transit for getting around Paris. Staff is very knowledgeable about the area. However, I am very disappointed that the elevator was broken during my stay in hotel. My room was on the top floor (7th) and I had to climb and down especially. Also in the morning, often there are a lot of truck noises on the street with one servicing the hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Venkata

Liked: Cleanliness, staff & service, room comfort
The hotel has good service and the staff at reception our really helpful
Stayed 3 nights in Oct 2021

10/10 Excellent

Cedric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The breakfast was plentiful and housekeeping aggressively restocked the free mini bar. There was always snacks in the lobby and we were told that we could get the same treatment at any of the Astotel properties across the city. Great view, great location, all good. Tres bien!
Stayed 6 nights in Aug 2021

10/10 Excellent

Ana, Uk

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff special Arezki-AC Good location, close to shops and restaurants
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed our stay at the Hotel Acadia. The staff were very friendly and helpful, and the location was good - lots of restaurants nearby and fairly close to Metro stop. We really appreciated the snacks available in the lobby and the free juice, pop, and water in the room fridge. Also, the breakfast was amazing.
Stayed 2 nights in Oct 2019
Response from Camille ALIZARD - Assistant Manager on 18 Nov 2019
Dear Peggy, Thank you so much for your lovely comment. We were very pleased to welcome you in our hotel and will be pleased to welcome you again during your next Parisian stay. We stay at your entire disposal for any further information and wish you a nice return back home. Kind regards,

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Mrs. Camille ALIZARD - Assistant Manager on 30 Oct 2019
Thank you Antonio for your note left after your stay in our hotel. We hope to have the pleasure to welcome you again soon. Kind regards,

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good services
Stayed 3 nights in Oct 2019
Response from Mrs. Camille ALIZARD - Assistant Manager on 28 Oct 2019
Thank you for your comment. Kind regards,

8/10 Good

Louis, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff ,fridge with complementary drinks and snacks at entrance
Stayed 1 night in Sep 2019
Response from Mrs. Camille ALIZARD - Assistant Manager on 28 Oct 2019
Dear Louis, Thank you for your nice comment. We are pleased to read that you have enjoyed your stay and the free snack. We hope to welcome you back soon. Kind regards,

8/10 Good

Kimberly, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in the "Grands Boulevards" district of Paris. Easy walking distance of tons of great restaurants, bars and little shops. Three of the covered shopping galleries from the 19th century are less than a 5 minute walk. In the other direction and only 5 minutes on foot is the nearest metro stop. Most of the staff were friendly and helpful. Our first night we checked in with someone who was surly, disinterested and unwilling to provide assistance with anything besides handing me a key. He put me and my 5'10" daughter in a room with one double bed. I had been assured from the manager that the requested (6 months earlier) room with 2 beds would be ours. When I spoke to the desk clerk about the room and explained that we needed to move he said that everything was booked and I would have to talk to someone else in the morning. No emotion, no apology, no concern and clearly no interest in his job. We did not sleep much that night. The following morning I headed back to the front desk ready to do battle. There was no way we could spend the next 9 days in a double bed! This time the clerk was professional, concerned and took care of the problem right away. From then on, everyone we dealt with was all one could hope. Our new room was as we'd expected, clean and (by Paris standards) spacious. We had our little fridge replenished each day with bottled water, soda and oj. The bathroom was nice and breakfast each morning was very good.
Stayed 10 nights in Sep 2019
Response from Mrs. Camille ALIZARD - Assistant Manager on 15 Oct 2019
Dear Mr. Kimberly, Thank you for your comment. We are very sorry to read the bad experience you have had with one of our Receptionnists. We have spoken with him and have made sure this does not happen again. We are happy to read that the rest of the Team took care of you and managed to make you enjoy your stay in our hotel. We will be very pleased to welcome you again. Please feel free to contact us for your next booking in Paris. We stay at your entire disposal for any further information. Kind regards,

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again, and highly recommend.
Amazing hotel, super friendly and helpful staff. Clean, fresh, rooms were very large. Mini bar/kettle in room was a brilliant extra, we had a 3 bed room. Room was lovely, air con, hair dryer, a bath, beds are memory formed, lots of pilliows. Checked out at midday but was aloud to use snack and drink bar for the rest of day/early evening. Snack were fresh pastries/cakes/crisps/breadsticks/fruit. Drinks were Pepsi/ice tea/lemoade/fresh juices/coffee/lots of teas. We relexed in cosy comforty lobby with some snacks/hot and cold drink while awaiting to leave for our train. There are also sister hotels in the city which we were allow to go to for use of snack/drink/toliets, which in the hot weather was brilliant! Would stay again for sure. Thank you for an amazing stay!
Stayed 1 night in Sep 2019
Response from Mrs. Camille ALIZARD - Assistant Manager on 28 Oct 2019
Dear Amy, Thank you for your nice comment left on our hotel and the different services we offer to our guests. We are happy to read that you have enjoyed your stay with us, the room, the free snack and our staff. We have shared your comment to all our staff. We hope to have the pleasure to welcome you again soon. Kind regards,

10/10 Excellent

Lavino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and service. Customers can enjoy the afternoon tea bars in all Astotel hotels in Paris. Staffs are nice and welcoming, English speaking too. Clean and very close to everything. Good location.
Stayed 4 nights in Sep 2019
Response from Mrs. Camille ALIZARD - Assistant Manager on 28 Oct 2019
Dear Lavino, Thank you for your nice comment and super grade. This means a lot to us. We hope to have the pleasure to welcome you again in our hotel. Kind regards,

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round excellent
Good comfortable room, plenty of hot water, very good breakfast choices, very pleasant staff. Good central location, fairly quiet location.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staffs are very friendly. Rooms are spacious and clean. We had the 3-person room on top floor. Very big showers and bathroom. AC working great. Quiet. Free breakfast. Overall great experience.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2019

8/10 Good

Abiodun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Paris
The staff at the hotel were helpful. The room was clean. The hotel is in the city centre numerous good restaurants and shopping areas nearby. I will definitely revisit this hotel.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in staff was friendly and informative and while we made an effort to speak in French, they happily switched to English for us. The amenities were many, and complimentary to boot. Their afternoon snack service, and the ability to pop into their sister hotels to take a load off was a nice touch. The hotel room was clean and had everything we needed. Simple, clean and comfortable.
Stayed 2 nights in Mar 2019

10/10 Excellent

CP, Severn, MD

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly customer service from all staff. Good breakfast to start the day and snacks available later in the day into evening. Having a stocked mini fridge in the room was nice too. Would definitely stay here again.
Stayed 6 nights in Mar 2019

8/10 Good

hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Salah eddine

Liked: Cleanliness, staff & service, room comfort
Good stay
In general it’s ok, neighborhood is in prime area where you have multiple choices of cafe shops, restaurants and mini markets.
Stayed 5 nights in Mar 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact hotel with limited free soft drinks and snacks. Great location. Good value for money.
Stayed 4 nights in Feb 2019

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful homely hotel, great staff
Second time in this beautiful hotel! Excellent location, comfortable, spacious and clean rooms. Great breakfast included, a lot of choose from. All the personal is kind and helpful and made us feel like at home. Special thanks to Xavier at front desk on 29 December!
Stayed 3 nights in Dec 2018

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Staff were very friendly and accommodating. Room was clean and tidy. Thoroughly enjoyed the free minibar. Would definitely come and stay again.
Stayed 5 nights in Jan 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good location, affordable
Enjoyed my stay. Good location near metro. Room was clean and employees were friendly. Would definitely stay again.
Stayed 1 night in Dec 2018

6/10 Okay

Amy M Le

Liked: Staff & service
Very Average and a Bit Disappointing for the Price
This hotel wasn't terrible but it didn't impress me, either, especially when you consider the price. We had a few issues during our stay (a clogged sink, a flickering light, etc) but they were all resolved quickly. The room was warm but we couldn't sleep with the window open because we were on the first floor facing the street. The street noise and smell of cigarettes was INSANE. The staff were friendly. Breakfast was okay - pretty standard - but not the best we'd had on our trip. Though it should be noted that they have gluten-free and lactose-free options available by request! While the area was convenient to a few different trains and removed enough from the bustle of the main tourist area to be comfortable, I just didn't love the location. I'll stay elsewhere on my next trip to Paris.
Stayed 5 nights in Nov 2018

8/10 Good

Perla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel charged local taxes when checking out. This was the only hotel that did this during our Europe vacation. I’m going to investigate when I go back home as that doesn’t seem normal.
Stayed 5 nights in Sep 2018

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Week in Paris
Chose this hotel because of great reviews though didn't quite live up to expectation. Elevator didn't work for 4 of the 8 days there, (difficult when staying on 7th floor). Rooms clean and comfortable though fairly small. Interesting surrounding district with plenty of good cafes. Close to metro.
Stayed 8 nights in Sep 2018

6/10 Okay

Greg

Nice hotel
This hotel is in a good location, the staff are helpful and the breakfast is good value for money. Unfortunately, during my stay the Air conditioning was broken from Saturday afternoon until Monday morning. As it was 26 degrees Celsius outside and I was on the 6th floor, this made for an uncomfortable nights sleep. The staff did ensure I had a fan in my room on the second night, to the receptionist’s credit he actually gave me the fan he was using at reception. I rate this 3 stars as I believe a hotel really should be able to locate a HVAC technician on the weekend that does call-outs as opposed to waiting until Monday morning. I would recommend this hotel on the condition the HVAC was working as I believe it is pleasant and reasonably priced.
Stayed 1 night in Sep 2018

10/10 Excellent

Shlomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Paris
Great location, quiet, close to the metro.
Stayed 3 nights in Jul 2018

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very nice hotel, central location, friendly staff, free mini-bar. Will definitely recommend to other friends.
Stayed 1 night in May 2018

8/10 Good

Paul P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a first choice, due to street noise
Two drawbacks for me. 1. The hotel is angled between 2 streets that can be noisy. It is therefore impossible to get a quiet room. You can keep the windows closed and suffocate if you like, but that leads me to Drawback 2 2. The Air Conditioning is used only in summer and even though it was quite warm in mid-May, the room remained hot and noisy. I liked the hotel overall, the staff were friendly, but I would not stay here any time other than winter when you can keep the windows closed
Stayed 6 nights in May 2018

10/10 Excellent

Paul, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel within 2 minutes walk of the Metro. Comfortable room and very helpful staff.
Stayed 3 nights in May 2018

6/10 Okay

World traveler, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location
Hotel is located in a fantastic and eclectic neighborhood that we really liked (eg, a wonderful italian restaurant, lo spagghetino, is just across the street). Unfortunately, the physical plant of the hotel needs to be updated. Bathrooms are a bit scary and many parts of the hotel, including guest rooms, are in desperate need of a fresh coat of paint. The staff is great and make up for much of it as best they can, but if the hotel would simply invest in some physical updates it would make a world of difference.
Stayed 6 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2017

8/10 Good

Francis , Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
extra services
like the place. very convenient, comfortable with all the necessity required. and nice extras
Stayed 2 nights in Sep 2017

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

phoene, amsterdam

Liked: Cleanliness, staff & service
Great location
The staff is friendly and the hotel has great location. There is free snack bar at the lobby. The hotel room is clean, however the air condition is not working really well as I turn down the temperature but I still feel very warm in the room, so I ended up open the window at night which also allows the noise from the street comes in . In general , a good hotel in a safe and central located.
Stayed 1 night in Aug 2017

10/10 Excellent

america

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel great, employees awesome and helpful! I didn't like the homeless paleople right by the hotel door :(
Stayed 2 nights in Jun 2017

6/10 Okay

Jan

Liked: Cleanliness
Disliked: Room comfort
Good hotel that needs some maintenance
Overall we thought this hotel was fine to stay at for a few days while in Paris. + The rooms are very well soundproofed. We couldn't hear anything from the other rooms, or from the busy street below, when we had our window closed. + There was a cool mini-balcony in the room facing the streets of Paris. - The A/C didn't work for our entire stay. We notified the front desk staff immediately after check-in, who assured us it would be fixed promptly. When we asked about it again two days later, all we got was a dismissive shrug. - The bed in the room was unbelievably hard and uncomfortable. After two day we conteplated sleeping in the chairs to try to get some rest.
Stayed 3 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated for Paris sightseeing
Hotel was well located minutes from 2 metro stations that have direct or good connections to major sightseeing points around Paris. Lots of options for restaurants nearby. Food grocery mart right across from the hotel. Only issue was with AC in the room - barely functioned with very low air flow. Did not cool at all even when set at 5C. Keeping windows open on 1st floor at least was out of question given that people smoke right outside on the street and that blows in right into the room when window is open! Overall good, except for AC issue.