In-room safe, desk, soundproofing, free cots/infant beds
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Reviews of Hotel Mercure Marne la vallée Bussy St. Georges

4 out of 5
Hotel Mercure Marne la vallée Bussy St. Georges
44 Blvd Antoine Giroust, Bussy-Saint-Georges, Seine-et-Marne

Reviews

8.6

Excellent

Rating 10 - Excellent. 155 out of 350 reviews" "
Rating 8 - Good. 145 out of 350 reviews" "
Rating 6 - Okay. 39 out of 350 reviews" "
Rating 4 - Poor. 6 out of 350 reviews" "
Rating 2 - Terrible. 5 out of 350 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rosie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late at night but got a lovely welcome from reception. Room was clean and spacious. Easy access to the train station to get into Paris and Disney. On Easter morning the Easter bunny made an appearance in reception much to my boys delight. Lots of choice for breakfast. Would stay here again.

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just returned from our 4 night stay over Easter. We booked here with our 2 children and travelled to Disneyland every day. 2 minute walk from the train station with a lovely bakery facing which we got food to take with us into Disney. Would definitely stay here again when visiting Disneyland. Breakfast was ok - we just had cereal and pastries as the hot breakfast wasn’t amazing. All in all a great stay and would recommend for anyone looking for a cheaper option when visiting Disneyland.
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a very good base for disneyland and if you want to go to the centre of Paris - 5 minute walk to Bussy St Georges station. Has a variety of restaurants outside within walking distance. Quiet and safe - hotel is situated next to a police station. Has free secured underground parkung. We also enjoyed the breakfast! Overall, we had an excellent stay here!
Stayed 1 night in Oct 2023

10/10 Excellent

Irina

Stayed 2 nights in Oct 2023

6/10 Okay

Francesca

Stayed 3 nights in Sep 2023

10/10 Excellent

Luxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay at compared to other Paris hotels. Nice location and a 5 min walk from the train station. 10 min train journey from Disneyland Paris. Rooms are clean. Towels, extra pillow and blanket, body lotion, hair and body wash, hairdryer provided. Room also contains a safe. Smart TV in the room with loads of channels in different languages. Staff are friendly and helpful. Hotel provides breakfast and has dinner options and a bar. We tried the breakfast which was really nice. Varied selection to choose from. Really good room for short trips/small groups!
Stayed 2 nights in Sep 2023
Response from Blanchard on 1 Oct 2023
Bonjour,merci beau coup pour le commentaire

6/10 Okay

Hung shing

Stayed 3 nights in Sep 2023

6/10 Okay

Aamir

Travelled with family
Disliked: Cleanliness, property conditions & facilities
At best 3*, very dated. Small rooms. Tiny toilets, you need to sit on the toilet to close the door. To top it all, lift inoperative so had to carry luggage 3 floors up & down, did get to see the famous “Gallic shrug” though! Only positives play room, hotel location & parking.
Stayed 1 night in Sep 2023
Response from Blanchard on 1 Oct 2023
Bonjour,Merci beaucoup pour le commentaire,cela nous permet d'améliorer l'accueil dans notre hotel

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel and staff, highly recommend.
Exceptional service and hotel. 100% recommend for families visiting Disneyland. Breakfast was amazing. Staff so friendly and helpful, especially Manon. Fridge in room is not overly powerful, so they let us store in their litchen fridge and freezers. This was more helpful than they'll ever know, as we have allergy children and really needed to take pack up everyday.
Stayed 4 nights in Aug 2023
Response from blanchard on 1 Oct 2023
Bonjour,Merci beau pour le commentaire

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
A nice stop over for our inwards travel to Disney. Decent staff, nice over all facilities, but mattresses very old and very uncomfortable.
Stayed 1 night in Aug 2023
Response from Blanchard on 1 Oct 2023
Bonjour,Merci beaucoup pour le commentaire, cela nous permet de nous améliorer

10/10 Excellent

Shirley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor plan, nice and open and customer friendly
Stayed 2 nights in Jul 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a quite area. Great for a few nights.
Stayed 1 night in Jul 2023

8/10 Good

Mariela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The staff were so nice and helpful. They explained everything and the check-in was quick. They only had one room ready but it was okay seeing how quick they were to get it cleaned. The location is located in a quiet square thats clean, familt friendly, and good options for food. Quick 5 minute walk to the train station and free underground parking. The room itself felt clean, spacios, and even had a small fridge. It also had air conditioning!! The toilet was in a seperate room that was so small, that it was very hard to close the door. The shower area was nice but water sprayed anywhere due to the setup. It was a 40 minute ride to downtown Paris and it was farely easy to get to/from different locations. This is located in area 4 of the train, so the all day pass for areas 1-3 do not work. I will definitely stay again.
Stayed 2 nights in Jun 2023

8/10 Good

Sarah

Stayed 2 nights in May 2023

10/10 Excellent

Lubna

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were exceptionally helpful and went out of their way to help us as we speak no French. We had a great stay for 3 nights
Stayed 3 nights in May 2023

10/10 Excellent

Timo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good location and friendly staff. Nice breakfast.
Stayed 2 nights in Apr 2023

8/10 Good

Lay Hwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Laury

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind people and good quality location.
Nice place, Good people, the breakfast folks were incredible and kind. We loved them and will come back.
Stayed 2 nights in Jul 2022

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were completely satisfied with this hotel. The staff was very kind, friendly and helpful. Our room was very comfortable and quiet—it even had a great view of an attractive plaza and park. The hotel was conveniently located about a block from a metro station.
Stayed 2 nights in May 2022

10/10 Excellent

Timothy

Stayed 3 nights in Mar 2022

8/10 Good

Joanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used this as our base for a Disneyland trip. It took about 45 mins from Orly airport which cost €80 by taxi. The hotel is a 3 min walk to the train station where you can get a direct train to Disney (2stops literally takes 10mins max). The hotel was really nice and had everything we needed. Expedia said we could check in at noon however when we got to hotel we were told 3pm which wasn’t ideal with luggage but they do have a concierge service for free so we left bags and came back later. Staff were really accommodating and helpful, breakfast was everything we needed. Would definitely recommend this hotel for a base stay for a Disney trip.
Stayed 4 nights in Feb 2022

6/10 Okay

james

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Could be better if issues addressed
Main negative, the wifi provided hardly works with a corp proxy laptop! Most staff helpful except for the one I raised the issue of poor Internet with. Restaurant staff very good, Restaurant food fine. Heating in room very noisy, had to turn it off.
Stayed 4 nights in Jan 2022

2/10 Terrible

Laura

Stayed 1 night in Dec 2021

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very good breakfast. Good location for Euro Disney and very children friendly.
Stayed 2 nights in Dec 2021

8/10 Good

Jack

Stayed 2 nights in Sep 2021

8/10 Good

Jack

Stayed 2 nights in Sep 2021

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

Adi, Vienna

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nicy Stuff and hotel.For sure i will be back soon.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very clean and warm with a comfy bed. Lift needs some work, its a bit clunky but everything else was good. Area is not very tourist friendly, as someone who doesn't know any French and struggles with the langauge (not for lack of trying sadly) it was difficult to get food and find amenities.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from mb on 26 Dec 2019
cher client, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. C’est avec grand plaisir que nous recevons vos compliments et plus particulièrement sur l'heure souhaitée de votre petit déjeuner. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire,en l’expression de nos sentiments les meilleurs Marlyse B Responsable hébergement

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Comfortable. Friendly helpful staff. Delicious breakfast. Secure underground car park. Highly recommended. Wifi could be improved though.
Stayed 3 nights in Dec 2019
Response from MB on 26 Dec 2019
Dear Adrian, We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlyse B Front of house manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Disneyland.
Stayed 2 nights in Dec 2019
Response from MBE on 26 Dec 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlyse B Front of house manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to RER station; excellent breakfast; kids corner
Stayed 3 nights in Sep 2019

10/10 Excellent

MarkW, Leeds. UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice sized room. Surrounding area has good choice of restaurants. Very close to the station. Secure underground parking. Very helpful staff. Weird toilet door choice - not much room to manoeuvre for larger people. Thought breakfast was poorly organised and overpriced for what it was.
Stayed 2 nights in Sep 2019

6/10 Okay

Mark

Business traveller
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Ok hotel maybe 3 star not four. Good private parking.. horrible smell on the 3rd floor hallway. Helpful check in staff.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Katie, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was the perfect base while we visited Disneyland (an easy two stops/10mins on the RER). The rooms are simple but have everything you need and the breakfast buffet fuelled us for most of the day. Overall it was an easy and comfortable stay in a hotel that met all of our needs.
Stayed 3 nights in Aug 2019

10/10 Excellent

Tabraz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for disneyland and just a couple of minutes walk from the RER station. The air con is perhaps not as effective as we would have liked it to be. Other than that, lovely quiet room with comfy beds, helpful staff and a good choice of breakfast items. We really enjoyed our stay here and would recommend to anyone who is looking to visit Disney!
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Good location to go paris and Disney by train but this hotel was disappointing as our double bed was just two single bed pushed together, if i knew this was the case i wouldn't of booked this hotel. The toilet is separate from the bathroom and is far to small ( its like a kids toilet). The breakfast had good choices.
Stayed 5 nights in Aug 2019

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fire !!!!!
Had to be evacuated at 2.00am as there was a fire in the basement. Not hotels fault and they made sure we was safe . Hotel itself is ok .we used for Disney so was all nice and local
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I have a chance to ask some help with the staff.I found 2 staffs in this hotel are quite not friendly(i do not know the name but she is around 45-50 year old with glasses). But the hotel is very good and comfortable for a short stay.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Aug 2019

6/10 Okay

Kwuanchai

Liked: Cleanliness
Stayed 1 night in Jul 2019

8/10 Good

Brayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the office. Great location, good breakfast and comfortable. Perfect for my business trips
Stayed 1 night in Jul 2019