Lobby sitting area

Reviews of Aparthotel Adagio Access La Défense Place Charras

Aparthotel Adagio Access La Défense Place Charras
1 rue Bitche, La Defense, Courbevoie, Hauts-de-Seine

Reviews

6.8
Rating 10 - Excellent. 42 out of 324 reviews" "
Rating 8 - Good. 133 out of 324 reviews" "
Rating 6 - Okay. 82 out of 324 reviews" "
Rating 4 - Poor. 35 out of 324 reviews" "
Rating 2 - Terrible. 32 out of 324 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Pawan

Stayed 3 nights in Jan 2024

2/10 Terrible

Ana Paula

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel has no AIR CONDITIONING.. it’s 100F in Paris.. how come a hotel doesn’t have AC?Don’t get fooled by the pictures on their website.
Stayed 4 nights in Jun 2023

6/10 Okay

Romaric

2/10 Terrible

Daniela

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness
Property old and worn out. Not very clean. Front desk staff were pleasant and helpful.
Stayed 7 nights in Nov 2021

6/10 Okay

Verified traveller

Stayed 13 nights in Jun 2020

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Great location, fabulous desk clerk that let us store our luggage and check in a bit early. Very helpful. Great breakfast
Stayed 2 nights in Feb 2020

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab studio for the price.
Lovely room for price. Very clean, everything looked new, great view, watched the bastille fireworks from my room. Worth the extra time getting to it. Loved the area, althougb lots of building work going on. Recommend seeing the grand arch at the weekend as no building work, although all the restaurants will be closed. Has a coffee jug machine, so take filters
Stayed 2 nights in Jul 2019

8/10 Good

Abbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Rossella - FOA on 17 Jun 2019
Dear , thank you for sharing your experience. What a pleasure to read comment like yours! We hope to see you again soon. Regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was recently renovated and in really good condition. Bed, furnitures, appliances all good. The bathroom was ok, but not fully renovated. The corridors of the hotel, stairs etc. were in quite bad state though, very worn and not very clean.
Stayed 7 nights in Apr 2019
Response from Rossella - Front desk agent on 17 Jun 2019
Dear GUEST, thank you for sharing your experience. What a pleasure to read comment like yours! We hope to see you again soon. Regards

6/10 Okay

Verified traveller

A dangling panel in the shower cubicle was left unattended by the technician despite 2 mentions by the reception desk.
Stayed 5 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
paid extra for late checkout. Cleaning person kept coming into to room to kick me out. Said it didn’t matter about the late checkout???
Stayed 5 nights in Sep 2018

8/10 Good

Graziella, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff and easy to communicate with. The staff were helpful and patient with our requirements.
Stayed 4 nights in Jul 2018

8/10 Good

Mantosh, India

Liked: Cleanliness, property conditions & facilities, room comfort
A descent hotel
My room was with all basic facility, a small kitchen, a small fridge, TV with local channels (non-english) mainly, front road side view. Overall a good experience
Stayed 7 nights in Aug 2017

8/10 Good

Yasser

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and affordable
It was good overall

10/10 Excellent

souha

Liked: Staff & service, property conditions & facilities, room comfort
Good experience
Very nice stay. very good location . I will come back again and with hotel.com

10/10 Excellent

souha

Liked: Staff & service, property conditions & facilities
Nice stay
It was a very good experience. I like this hotel. Friendly and good location.

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Convenient and Budget Friendly
Awesome stay! I came early to drop off luggage, and they offered me a room that was ready so I could check in, although it was early (free of charge). Staff was very friendly. The area is perfect, right in front of a bus, within walking to La Défense business district where buses/train/metro can take you anywhere. Around the corner from small shops, lots of eateries and charm. I would stay again and highly recommend!

6/10 Okay

Ching Siang

Disliked: Cleanliness, staff & service, room comfort
No frills stay
Unless you are on a business trip to la defense, this hotel is a little too far from all the tourist attractions and shopping for my liking.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

H., Chester county, PA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimalist....but, it worked for us this time.
It met our needs......but, the property is in bad need of renovation. However, the front desk staff was friendly and helpful. There were not any other American's there to the best of my knowledge. The hotel doesnt really come up to USA standards of even a two star hotel. There is another Adagio Hotel just around the corner that appears newer and cleaner.....We should have stayed there.

10/10 Excellent

Adekunle, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courbevoie
Very restful and the hotel staff were nice and helpful

4/10 Poor

H., Chester county, PA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dingy dirty hotel
We were there for a total of ten days during a family event near by. The hotel was convientely located. And the front desk personnel were friendly. You must be buzzed in as the door are kept locked around the clock. The hotel itself is very dated, dirty and overall in poor condition. It does not meet American expectations. The toilet would not flush properly. We had to fill the trash can with water and pour the water into the toilet to get it to clear. The little kitchen is convienent but not very well equipped. We had to request the coffee pot which was brought. We had to change rooms because the bathtub leaked water onto the floor continously. The elevator did not always work. The hallways were dingy. There is no air conditioning so the windows needed to be kept open.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Water is very week
Water is very week, room smelly. Wifi is so slow. Location is great as it is walking distance to business area in la defense

8/10 Good

maxwoj

Liked: Staff & service, room comfort
Disliked: Cleanliness
Cheap hotel in good place
This hotel is cheap, each room has a kitchen and there are plenty of shops nearby, including Carrefour. The place is a little dirty yet the beds are very clean and comfortable.

8/10 Good

David, Lebanon

Liked: Room comfort
Not bad
It was a calm and nice stay

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad choice hotel.
it was a very bad hotel , not professional stuff , very bad location.

6/10 Okay

Rima, California

My husband and I lodged at Adagio for two weeks. As far as location, Adagio is the best hotel to consider during your stay in Paris. It is surrounded by restaurants, markets, boulangeries, bakeries, and most importantly to the Metro Station. Considering the service and rooms, the standard at Adagio is very minimal and primitive. Rooms are very tiny, old, and not that clean. People at the front desk are helpful somehow.

2/10 Terrible

Steve, Spain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor and tired
Old, tired and pathetic. Don't choose this hotel for your stay in Paris unless it is the only place left.

8/10 Good

Happy in NY

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice Neighborhood
While this was hard to find at first, the neighborhood itself was well worth it. It's a nice little community filled with shops and markets. It's a bit of a maze to go from the trains/buses, but once you find it, it's pretty easy commute into Paris. Was a great value. Rooms were clean. It's like a little studio apartment complete with kitchen.

8/10 Good

Happy in NY

Liked: Cleanliness, staff & service, room comfort
Nice neighborhood
This is a nice apartment style hotel. Everything was basic, but the kitchenette studio was a great thing for me, especially because I was sick while I was there. The neighborhood was absolutely quiet with a lot of families around. Made me feel like I was home. The neighborhood is absolutely beautiful.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
La Defense location v comfort
Hotel perfectly situated for La Defense, no argument. However if you are looking for a smart hotel, with comfortable clean rooms, dont stay here. Its very tired and admittedly its been taken over recently by Adagio so they may smarten it up. The walls were stained, the bed mattress was stained, the cooker was broken, no kettle, no easy chair, too many tables.

2/10 Terrible

Joe, Nottinghamshire UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adagio Ade la D Place Charras - Stay Well clear !
My first comment is if you feel the need to vist here - DON'T !! This IS NOT a hotel - in my opinion it is undesirable student digs. The carpet was filthy, the sheets were clean but covered with a disgustingly shabby and diry bedcover. The kitchenette area was clean but the hob markings had faded so badly couldnt see what was on or off - trial and error. Towels were thin and sparse. There was a note in the bathroom saying to save the environment only put towels that require washing in the bath - we did - and thats where they remained until we moved them. The toilet was missing the seat, which was on the floor at the side of the toilet, we asked the receptionist if this could be mended and were told not until Monday - we arrived on Thursday and were leaving on Monday - not much use. We were however offered to change rooms, this was our second room - the first having no electricity was cleaner ( albeit it was dark) and as they were gradually getting worse, we decided to stay where we were - better the devil you know! The grout in the tiles was disgusting and the floor tiles didnt quite meet the shower tray and I wouldnt want to guess what lurked there. The ceiling above the shower had cracks and stains - looked like a leak from the above rooms shower. The rooms were not cleaned, nor beds made and there was an extra charge for any cleaning with an outrageous charge should the kitchenette require cleaning. The bins were not emptied and you were expected to empty them yourself at the end of your stay. This was a route march through the basement into a filthy yard area. The swimming pool was why I chose the hotel. This was not available, it was out of order, just a foul smell eminating from where the pool was supposed to be - it certainly looked like it hadnt been in use for some time. The general public areas were passable, the lift had holes in the wall and mirror tiles missing but did work. Photos on the wall showing the interior did not match the reality in any way shape or form. On the plus side it is situated near to the Grand Arch and the shopping centre there is huge. There are good train / metro and bus links to central Paris. The room was adequately heated and sound proofing was fair in the rooms. I took my husband there for a romantic 4 night break in Paris - we will return to Paris, we WILL not go back to the Adagio.

6/10 Okay

Verified traveller

Liked: Cleanliness

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, room comfort
Dont Go
We had a reservation from september 2nd to september 8, we arrived september 2nd at 9.00pm at 9.05pm we were at reception asking to change our room, the room was dirty, it had a very bad odor and the bathroom was dirty also, the lady thar was at reception desk was very rude with us, we finally had to get another hotel in paris at 12.00am, and had to pay again to have a decent and clean room. We report immediately to Orbitz, who were very polite and helpful.

6/10 Okay

Lolog

Liked: Staff & service
Good Location, ok facilities
The Hotel is located 10 minutes from la defense metro stop (which is approximately 20 minutes away from the heart of Paris by metro). The neighborhood is very safe and there is a carrefour less than 2 blocks from the hotel, which makes it easy to buy food to cook in the hotel room. While the people at the front desk were very helpful, the room itself isn't much... I'd recommend if you are not planning on staying on the room all the time. Price-wise, it was a little too expensive, since I you can find better hotels right on the heart of Paris.

8/10 Good

Andrzej

Liked: Staff & service
We stayed in this hotel for 3
We stayed in this hotel for 3 nights with very pleasant experience. Good location, not far away from the metro, a few minutes from Paris. The only problem that we encountered was to get a taxi to the airport in the morning. So, my suggestion is, if you want to make a connection with shuttle to one of the airports order a taxi for certain morning hours the night before.

8/10 Good

Nelson, nigeria

Liked: Cleanliness, staff & service, room comfort
the hotel is a home away from home
This hotel is just good for the money. Classified as a home away from home

8/10 Good

Ben

The location is perfect. Swimming
The location is perfect. Swimming pool no longer functioning (indefinately). The beds were too hard, it hurts after a nights sleep. The service was just like a budget hotel, so I wasnt expecting more. Overall I will stay again if i could get a more softer bed.

8/10 Good

Anonymous

Disliked: Staff & service
The service was poor, the location
The service was poor, the location is great. rooms on the 4th floor should be avoided, room 311 was great. Breakfast was too expensive for the quality. The room was very quiet, and the area is nice. I would recommend this hotel.

10/10 Excellent

denise

Liked: Staff & service
carpets need to be replaced
carpets need to be replaced

6/10 Okay

Anonymous

Disliked: Cleanliness, staff & service
The location is OK, just 10min
The location is OK, just 10min walk from Metro and RER from La Defense. The staff was not helpful, however we booked 3 twin rooms, we got double room. The rooms and the beds are very small, the bathroom is tiny and the wall is a disaster, mainly the cealing.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Spacious room compared with other
Spacious room compared with other rooms in Paris. Liked the hotel and services. However, the hotel is about 20 minute walk to metro station and the bus tariff is zone 3.

6/10 Okay

Jagdish, London

Disliked: Room comfort
it was okay
The rooms are tiny. The kitchen is way too small and very ill-equipped. The gas stove is ineffective and it takes ages to cook anything though Microwave was good. The place has a pub downstairs and if you get a room that opens to the street, it can get very noisy. The hotel does not provide a fan during summers and it gets very hot.

8/10 Good

Anonymous

Liked: Cleanliness
Simple, clean and convenient with
Simple, clean and convenient with small kitchenette in every room. Lovely park opposite. Shopping centre and a number of restaurants nearby and only a 10 min walk to the metro (Defense). Taxi rank 50 metres away. Ideal for those wanting less expensive alternative.

10/10 Excellent

denise

Liked: Cleanliness, staff & service
Highly recommended if you are
Highly recommended if you are looking for a place quiet and the possibility to do some cooking.

4/10 Poor

Travis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Good for a flop
If you just want a place to flop at the end of the day then this hotel is good. It isn't built for comfort as much as utility.

10/10 Excellent

Hugo

Liked: Cleanliness, property conditions & facilities
Todo
Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Room comfort
Chambre sentant très fort le tabac, pas de porte de douche, pas de tv depuis la chambre.
Stayed 1 night in Nov 2023
Response from Henri Rabot on 27 Nov 2023
Nous vous remercions d'avoir pris le temps d'évaluer notre Aparthotel Adagio Access La Défense Place Charras. Nous sommes désolés d'apprendre que vous avez senti une odeur désagréable de fumée dans votre chambre, même si nous appliquons une politique non-fumeur stricte dans nos appartements. Nous comprenons qu'il peut être difficile de faire respecter cette politique dans chaque appartement. Malheureusement, l'absence d'une porte de douche dans la chambre ne peut être négligée et nous nous excusons de ne pas avoir répondu à vos attentes à cette occasion. En ce qui concerne les télévisions, en effet, en fonction de la typologie de l'appartement, elles se trouvent dans le salon.À l'Adagio Access La Défense Place Charras, nous nous efforçons de fournir un hébergement confortable et sûr à tous nos clients. Nous travaillons sans relâche pour nous assurer que tous nos clients passent un séjour agréable avec nous et nous tenons à vous assurer que nous prenons très au sérieux tout commentaire afin d'améliorer nos services. Nous espérons que vous envisagerez de séjourner à nouveau chez nous à l'avenir afin que nous puissions vous offrir une meilleure expérience.Henri Rabot, Directeur général