Hot stone massages, Swedish massages, Thai massages, 10 treatment rooms

Reviews of Pangkor Laut Resort

5 out of 5
Pangkor Laut Resort
Pangkor Laut Island, Pangkor Laut, Perak

Reviews

9.2

Wonderful

Rating 10 - Excellent. 182 out of 285 reviews" "
Rating 8 - Good. 78 out of 285 reviews" "
Rating 6 - Okay. 21 out of 285 reviews" "
Rating 4 - Poor. 3 out of 285 reviews" "
Rating 2 - Terrible. 1 out of 285 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Leo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Yong Shen

Stayed 3 nights in Nov 2023

10/10 Excellent

HueyMin, SHAH ALAM

Stayed 1 night in Oct 2023

10/10 Excellent

Sam

Stayed 2 nights in Sep 2023

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely relaxing and friendly, Robin who looked after me in three of the restaurants was very knowlegable and jovial. All staff were friendly and helpful. I wouldnt hesitate in recommending Pangkor Laut Resort to anyone wishing to have a memorable and enjoyable holiday
Stayed 9 nights in Mar 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Inoshi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay
Stayed 4 nights in Aug 2022

10/10 Excellent

Chua Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Love the tranquility and surreal feeling. It’s peaceful and relaxing. Totally enjoyable. Staffs are friendly and very helpful. Definitely will come back again!
Stayed 2 nights in May 2022

10/10 Excellent

Leo, Thailand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for vacation and private breakfast are good many choice
Stayed 1 night in Oct 2020

10/10 Excellent

Ryan, Kuala Lumpur

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by the team at Pangkor Laut who served us at our 4 Bedroom Villa at the Estates. Chef cooked plenty of delicious fresh meals to keep us well over fed. Butler was amazing, efficient & thoughtful of us. Staff at every corner willing to make sure we are being catered to our every needs and issues that we may have faced. Overall words can’t describe the amazing service we have received during our stay. One of a kind experience if you decide to splurge on the “Estate” package. Highly recommended!
Stayed 2 nights in Sep 2020

10/10 Excellent

Richard_T, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience from the moment we stepped out of the boat and walked into our beach villa. Staff greeted us at the jetty and showed us to the reception area when we were given a cold refreshing drink and a cool face towel to freshen up. The ac had already been switched on in advance to keep the room nice and cold for us. Then after returning back from dinner, the room was beautifully decorated with happy birthday message on the bed with flower petals and leaves for my wife. The room was large and the bed very comfy. Service from staff was exemplary which even extended to the attention given to my 7 year old daughter during breakfast. All this made our stay a most memorable one.
Stayed 1 night in Feb 2020

10/10 Excellent

Sheila, London U.K.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the design of it. Loved Emerald Bay. Spa treatment was very good. Disappointed to see that with all the problems of plastic washing up on the beach they are still using plastic bottles and straws.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Francis J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
This is an excellent resort, well-managed and well-designed. We stayed for 3 nights recently and had an excellent time. There are plenty of dining options and there is a wonderful place to relax and swim (Emerald Beach) that you can get an easy shuttle-bus to. Staff were very polite and very efficient.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities
The Villas are beautiful, and the experience at the spa was not only unique but flawless.The only issue for us was the trash in the water and costal areas. For instance, an old refrigerator and trash was in the sand in front of our water villa (117) for two days. Our last night at the hotel we had bad weather, lots of rain and thunderstorms. The strong currents drift the old refrigerator back to the sea. At Emerald bay, we found plastic bags floating and used them to pick up lots of trash. Two plastic bags full of it. I know the trash in the ocean is not the hotel's fault but more attention has to be taken to those on the shore to prevent them from drifting back into the sea.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

MAB, Houston

Travelled with family
Rooms are below average. The sea water around the until is very very dirty and has a lot of trash. room not very clean at check-in
Stayed 1 night in Sep 2019

6/10 Okay

Emurray, Shrewsbury PA USA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed is stiff and old ,I assume it’s been there since the opening of the resort back in the 80
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully resort with lovely staff. Spread out nicely so that it doesn’t feel crowded at any time. Good restaurants with nice variety. Facilities like gym and spa well laid out, good service. Overall excellent upscale place to stay
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Steven, Scottsdale , AZ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is an Island and the Island is beautirful!
Stayed 5 nights in Feb 2019

10/10 Excellent

Jeeva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I realy enjoyed well.best service ever.all staff are so friendly n helpful.This resort are awsome place to stay for relaxing.superb ...if there is chance for sure will come over again n extend my days for stay there.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect resort island
Absolutely perfect. Such an amazing resort with very friendly staff and great food. Wish we could've stayed longer.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a Spa Room for 6 nights which is an adults only area of the resort. Our stay covered Christmas and there were a lot of children in the resort and my husband and I had gone to relax. The facilities in the Spa area were very relaxing, the pool is for the spa rooms only which made for lovely relaxing days by the pool. We were well looked after during our stay, the staff were always very helpful and cheerful. The food in all of the restaurants was of a very high standard. I would recommend this resort but if you are 2 adults who want a relaxing holiday try the Spa Rooms.
Stayed 6 nights in Dec 2018

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pampered
Amazing staff superb spa lovely scenery and the live music was awesome . Highly recommended for a quiet relaxing luxurious stay. Won’t recommend it u looking for bustling activities or a trip for the kids .
Stayed 2 nights in Dec 2018

10/10 Excellent

Sheikh-farhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Nellie, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful, the service was great, the food was ok. My only criticism was the minibar wasn't restocked daily, the price for food was high; I paid $60 for two mimosas at breakfast. Also, there is no information on excursions off the island. They offer a boat to Pangkor island but good luck after they drop you on the beach. The only other thing is i paid for the Sea Villa and my boyfriend wanted a bigger room with a TV, so we asked to downgrade after 2 days to a beach villa, which is about $125 cheaper per night. We had 5 more nights left so thats $625. I know it was my option, but they didnt comp me at all. At the least they could've comped me $250 for my meals. It just would've been a good gesture of customer service.
Stayed 7 nights in Nov 2018

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding resort
Outstanding resort with everything you could want. We went in a time the resort was quiet and it made our stay so much better. The Spa Village is worth the extra for the quiet
Stayed 5 nights in Oct 2018

10/10 Excellent

Santokh, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms right on the water are well worth the extra price. You can hear the water & waves all around you while in the room. Rooms are nicely appointed. Nearby jungle treks are wild with monkeys and wild boars and some of the animals can be dangerous if walking alone. Breakfast facilities are excellent but choices for casual lunch and dinner are rather limited. Gym facility is well equipment with nice views all around. Staff is pleasant and welcoming. I stayed alone for a weekend but will definitely return with the family someday.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2018

10/10 Excellent

laura

Go!!!
Everything about this Resort and the experience we had there was nothing less than amazing! It is truly heaven on Earth. Words cannot even express the beauty, serenity and absolute pampering we experienced. The staff is very attentive. The food was amazing everywhere we ate. The views are unmatched. Our gut was everythingwe could've imagined. We just loved sitting on our back porch and looking at the beauty. We only wish we had more time there. A perfect 50th birthday celebration for sure!
Stayed 4 nights in Aug 2018

10/10 Excellent

Lay Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good, clear, good service .

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

SJ, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Resort for a Getaway
Had a very pleasant experience at the resort, service was excellent, staff often went out of the way to make guests feel like VIPs. There were various dining options available, and quality was much better compared to the typical hotel food on mainland. Prices for the spa were steep but well worth every cent. Rooms were very nicely furnished, although the portions exposed to weather are coming of age.
Stayed 3 nights in Mar 2018

8/10 Good

RUSSELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend at Pangkor laut
Great beach, good hotel but very pricy. Especially hidden costs like the shuttle boat and very pricy food you can't escape. Rooms are not suitable for 2 children as they do not provide extra mattresses.
Stayed 1 night in Mar 2018

10/10 Excellent

Caroline, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRULY FABULOUS
I am probably a very demanding guest with an eye for detail and extremely high expectations. It takes a great deal to impress me. I LOVED Pangkor Laut, the amazingly hard working staff are brilliant, Rehmen in the Jamu Bar, Darwin in Uncle Lim’s, Amran running the FnB outlets, and many more, made my 10 day stay wonderful. The Spa Villas and private pool are the only place to stay! Will be going back there often. Never felt so relaxed and smiling as I have done there. Thank you PKL. ❤️
Stayed 9 nights in Feb 2018

6/10 Okay

Tai

Liked: Cleanliness, property conditions & facilities, room comfort
Booked for 3 days 2 night, first night was very bad and couldn’t sleep until 3.00am due to toilet bowl malfunction and water keeps flowing.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic resort. No more than that needs to be said but Expedia requires at least 50 characters before I can submit this review.
Stayed 3 nights in Dec 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Hotel review.
Beach is not as beautiful as most of the resorts in the country. Food is extremely unreasonable. In total, for the money expensed, this resort is extremely over price. Not worthy destination to visit.
Stayed 1 night in Dec 2017

8/10 Good

Thomas, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Paradise island of Malaysia
Enchanting island to stay. Good location for resort holidays.My family thoroughly enjoyed the festive month during the 4 days of year end break. Quiet, privacy and most important safety locations for family.Would like to share our experience with anyone who would like to come for a good holidays. My family and friends have seen the photos and share our experience. They are now planning to come to pangkor laut resorts holidays.We would like to come again at any opportunity. Thank you for given us our most remembered holidays.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Heavenly place for a perfect getaway
Premium experience in this heavenly island. Great facilities and amazing resort. One of a kind experience
Stayed 2 nights in Dec 2017

10/10 Excellent

Nikki, Saffron Walden, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As close as you'll get to Shangrila
A truly tranquil and calming environment. A wonderful relaxing few days in beautiful surroundings. Being joined by a toucan as we sat having a cup of tea on the verandah of our chalet was an unforgettable memory. Attending the complimentary yoga session each morning was a good way to start the day. The sound of the waves helped provide a calming effect for our hour long class. It was a bonus when the local monitor lizards joined us to bask in the sun. YTL resort on Pangkor Laut is a truly unique place. I took my dad there as a present for his 92nd birthday. He said that it was the closest he had come to Shangrila!
Stayed 3 nights in Nov 2017

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of heaven.
Pangkor Laut Resort is like a little peace of heaven. The emerald water, blue skies and clean beaches accompanied by shady trees to laze under was more than I expected. But the true gem of this place is their staff. Warm, friendly and sincere, they made you feel welcome and at home almost immediately. It was the best holiday I've had in a long time. A special thank you to all the people who helped me get through my stomach bug. The doctor, the restaurant team, reception, my heartfelt gratitude for everything you did to make me feel comfortable and recover. A beautiful property with amazing people! Hope to see you all again.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great island to be refreshed and restored!
It was fabulous...very quiet and relaxing. The spa experience was awesome.
Stayed 6 nights in Sep 2017