Indoor pool, outdoor pool, pool loungers

Reviews of Palmetto Beachfront Hotel, a By the Sea Resort

2 out of 5
Palmetto Beachfront Hotel, a By the Sea Resort
17255 Front Beach Road, Panama City Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1005 reviews" "
Rating 8 - Good. 320 out of 1005 reviews" "
Rating 6 - Okay. 59 out of 1005 reviews" "
Rating 4 - Poor. 30 out of 1005 reviews" "
Rating 2 - Terrible. 26 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Angel

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was okay for the price we paid. If you purchase the beach view room, I assume it would be better. We stayed in their rooms across the street from the main lobby. The indoor pool was okay with a little heat to it. The kiddie pool was very cold. The rooms were alright can’t really complain, the only suggestion I have for the hotel is getting smart tvs for their rooms.
Stayed 3 nights in Mar 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal! We really enjoyed our stay. Will definitely stay again. Thanks for wonderful experience! Thumbs up to the manager- Mr. Glenn!
Stayed 2 nights in Mar 2024
Response from Palmetto Management on 26 Mar 2024
Awesome, so glad I could be of service. Hope to see you again soon.

2/10 Terrible

Chris

Travelled with partner
Liked: Cleanliness
they claimed to have a pool side bar, but it was closed the entire time I was there. The staff constantly had all the doors open to the indoor heated pool so it was always cold. Just all around bad experience
Stayed 4 nights in Mar 2024
Response from Palmetto Management on 25 Mar 2024
I am sorry you had such a bad experience. Yes our Tiki is closed until season. Again very sorry for the confusion. We hope to have that open soon however. Thank you for sharing.

8/10 Good

Damian Sr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4.5 Stars and the indoor pool was an amazing touch. Only thing theyre lacking is no Contential Breakfast, and the small Apple Juice I bought was $5.00
Stayed 1 night in Mar 2024
Response from Palmetto Management on 25 Mar 2024
Great thank you for your feedback. We will work on providing more options soon. Again thank you.

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and early access was nice. The rooms were spacious with good water pressure.
Stayed 1 night in Mar 2024
Response from Palmetto Management on 25 Mar 2024
Excellent, Thank you for sharing your experience. We hope to see you again.

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property just hope that they reopen the tiki bar and snack bar
Stayed 4 nights in Mar 2024
Response from Palmetto Management on 25 Mar 2024
Amazing, we are so glad you enjoyed your stay and we hope to see you again soon. Tiki bar coming soon. Sorry we missed you.

8/10 Good

Emiley

Travelled with group
Really enjoyed my stay.
Stayed 1 night in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

Destiny, Decatur

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
loved the property was clean & convenient loved the view by the beach would be booking again when i return
Stayed 2 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

Kelsei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would deff stay here again
Stayed 1 night in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

Emilio A.

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach, sand, pool and balconies
Stayed 4 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

Teanna

Liked: Property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Palmetto Management on 25 Mar 2024
Great, we are so glad you enjoyed your stay, we hope to see you again soon. The Beach is calling, it misses you. lol

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Mar 2024
Response from Management on 24 Mar 2024
Thank you so much for your feedback. We look forward to seeing you again!

8/10 Good

CP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is across the street from the big motel, it’s a little antiquated and dated. It’s very clean, and it appears the staff is trying hard to get this property up to par with the larger motel on the gulf-side. There is a heated indoor pool and it’s clean also. I will say the staff are kind, considerate, and helpful. We will probably come back during PCB bike week or PCB biketober fest. Haven’t tried walking anywhere yet, but I’m sure I’ll be running, hiking, or rucking on the beach tomorrow. The gulf side is awesome, and the beach is what you would expect a Panama City Beach front to look like!
Response from Management on 24 Mar 2024
Thank you so much for your feedback. We look forward to seeing you again!

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Mar 2024
Response from Palmetto Management on 22 Mar 2024
Excellent, thank you so much. We are so glad you enjoyed your stay.

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Hotel Management on 22 Mar 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

8/10 Good

Linda, Carney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place for extended stay, love being beachfront, nice pool
Stayed 1 night in Mar 2024
Response from Hotel Management on 22 Mar 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay
Stayed 2 nights in Mar 2024
Response from Hotel Management on 22 Mar 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it was right on the beach. And the beach view room was so pretty to see thebpretty pool down below. Great value for the money v
Stayed 3 nights in Mar 2024
Response from Palmetto Management on 20 Mar 2024
Amazing, so glad you enjoyed your stay. We hope to see you again soon.

8/10 Good

Richard A Kinstner

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice
Stayed 3 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

Jensen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pool was great for the kids!
Stayed 1 night in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

8/10 Good

Lillie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the cleanliness of the room and other areas of the property. The hot tub was amazing 😍. What I didn't like was I had to wait almost 2 hours after check in for my room however, the reason was understandable. This is just a suggestion. Towel racks with clean towels should be placed in the pool and hot tub areas.
Stayed 1 night in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

4/10 Poor

Margaret

Disliked: Staff & service, property conditions & facilities
The main building was probably where we should have booked a room. But despite knowing that the North Building was not on the ocean side, the rate was not worth the quality of the room. The room was spacious, but the furniture looked like they have not been replaced since the 90’s. The microwave was making a loud noise when running. The property was old and unkempt. More of a really dated motel. We checked in at the main building lobby. They didn't have our reservation in the system. It was nice that we were able to use the hot tub in the main building ocean view. We will not choose and stay in this hotel/motel again.
Response from Palmetto Management on 15 Mar 2024
Mrs. Margaret, I am sorry that you did not enjoy your stay. I would love to talk to you more about this. Could you please contact me in regards to this?

10/10 Excellent

Rania

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The gas grill is fantastic. The help from the stuff.
Stayed 4 nights in Mar 2024
Response from Palmetto Management on 14 Mar 2024
Thank you so much. We are so pleased that you enjoyed your stay.

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Great value. We had a few issues with our room. The sink leaked water all over the floor. Fellow came promptly and fixed it. The smoke alarm kept going off, after four visits by a repairman, he just removed it from the wall. Again prompt service. We were woke from a sound sleep the fourth time. I guess we expected a bit of a deal for all the inconvenience (maybe a free night)!!
Stayed 4 nights in Mar 2024
Response from Hotel Management on 13 Mar 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

6/10 Okay

Kathleen

Travelled with family
Disliked: Amenities
Kind of run down, no ice machines, no toiletries
Stayed 1 night in Mar 2024
Response from Palmetto Management on 12 Mar 2024
Mrs. Kathleen I am so sorry your stay was not wonderful, I certainly want to hear more please contact me so we can discuss your stay. Thank you.

8/10 Good

Jose Emerald

Travelled with family and small children
Liked: Cleanliness, staff & service
They were in the process of changing management/ownership though we missed the old family touch of the previous owners but we hope they continue the same customer service they have provided. We always love Palmetto Inn.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 12 Mar 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love It
Stayed 1 night in Mar 2024
Response from Hotel Management on 11 Mar 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property for the price.
Stayed 1 night in Mar 2024
Response from Palmetto Management on 10 Mar 2024
Excellent, thank you. We hope to see you again.

4/10 Poor

Katherine

Liked: Staff & service
Disliked: Cleanliness
Disliked poor handling of check in process room was paid for in advance and it took them a while to find my booking very limited parking , terrible smell when entering the room floors where not clean and mopped very sticky, the indoor pool was across the street in another hotel where as online it seem like the hotel had a indoor outdoor pool in the same building , liked the closeness of the beach and views what made us stay was the heated outdoor pools and hot tub
Stayed 1 night in Mar 2024
Response from Palmetto Management on 10 Mar 2024
Mrs. Katherine please contact me at the hotel about your stay. I am so sorry to hear that it was not a wonderful stay and I want to fix this. Please and thank you.

10/10 Excellent

Elaine

Liked: Property conditions & facilities
Nice view
Stayed 3 nights in Feb 2024
Response from Palmetto Management on 8 Mar 2024
Thank you so much.

10/10 Excellent

Elaine

Travelled with family
Beautiful view
Stayed 1 night in Feb 2024
Response from Palmetto Management on 8 Mar 2024
We love the view too, we hope to see you again.

8/10 Good

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for the price! Easy access to the beach and the hot tub was great. No breakfast, the indoor pool and parking is across the street.
Stayed 2 nights in Feb 2024
Response from Palmetto Management on 8 Mar 2024
Thank you for your feedback, we hope to see you again.

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is older but very clean. Staff was very friendly and accommodating.
Stayed 1 night in Feb 2024
Response from Palmetto Management on 8 Mar 2024
Thank you. we hope to see you again.

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a perfect location right on the beach! The pool and hot tub were great and grounds were pleasant. The rooms were clean, beds and pillows comfortable, great views of our deck. It was walking distance from restaurants, shopping and right across from the grocery store! Cute gift shop; snack shop and bar looked nice even though they weren’t open because it wasn’t season(we went In early February). Staff was helpful. A special thank you to Dan, the shuttle driver, and the front desk clerk who arranged a ride back to the airport outside of their scheduled time!
Stayed 3 nights in Jan 2024
Response from Palmetto Management on 8 Mar 2024
We're so glad you enjoyed your stay and we hope to see you again on your next trip.

10/10 Excellent

Jim

Stayed 7 nights in Dec 2023
Response from Palmetto Management on 8 Mar 2024
Thank you and we hope to see you come back soon.

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Cindy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed plenty of time with my friends and we love it. No down falls at all
Stayed 3 nights in Dec 2023

10/10 Excellent

ELLEN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jihyun, West Lafayette

Liked: Amenities
👍

10/10 Excellent

Stuart

Stayed 2 nights in Dec 2023

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Ayad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

ALISHA

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd time here. Can't beat it for the price. Easy beah access, away from the crowds. Quiet, affordable. Everyone is nice and welcoming. We'll be back, as always. Thank you!
Stayed 4 nights in Nov 2023

8/10 Good

Douglas

Disliked: Property conditions & facilities
Quiet and clean.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ann

Stayed 1 night in Nov 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location for a quiet getaway
Stayed 1 night in Nov 2023