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The Alts Hotel
4.0 star property

Upscale Mediterranean hotel near Palembang Golf Club

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Alts Hotel

Photo gallery for The Alts Hotel

Outdoor pool, open 7:00 AM to noon, pool loungers
Exterior
Premium bedding, minibar, in-room safe, desk
Rooftop bar, al fresco dining, open daily
Bathroom

Overview of The Alts Hotel

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
The price is RM 232
Price available on 20/04/2024

Explore the area

Map
Jl. Rajawali No. 8, Ilir Timur, Palembang, South Sumatra, 30113
  • Popular LocationSoto Betawi Bang Ben1 min walk
  • Popular LocationDishub LRT Station8 min drive
  • Popular LocationBumi Sriwijaya LRT Station9 min drive
  • Popular LocationAmpera LRT Station9 min drive
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Room options

View all photos for Presidential Suite

Premium bedding, minibar, in-room safe, desk

Presidential Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Separate bedroom
Sofa bed
  • 124 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Separate bedroom
Blackout curtains
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cabana with Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Cabana with Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Separate bedroom
Sofa bed
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Separate bedroom
Sofa bed
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
2 bedrooms
Sofa bed
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Premiere

Premium bedding, minibar, in-room safe, desk

Deluxe Premiere

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Separate bedroom
Sofa bed
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Separate bedroom
Sofa bed
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool
The 1O1 Palembang Rajawali
Pool
Spa
Kids pool
Free WiFi
8.4 out of 10, Very good, (23)
The price is RM166
per night
RM206 total
includes taxes & fees
3 May - 4 May
The 1O1 Palembang Rajawali

About the area

Palembang

Located in Palembang, The Alts Hotel is in the city centre. Ampera Bridge and Great Mosque of Palembang are notable landmarks, and travellers looking to shop may want to visit Palembang Indah Mall and Palembang Square Mall. Looking to enjoy an event or a match? See what's going on at Gelora Sriwijaya Stadium or Jakabaring Sport City. Spend some time exploring the area's activities, including golfing.
Visit our Palembang travel guideOpens in a new window

What's nearby

  • Museum Sumatera Selatan - 2 min drive
  • Palembang Golf Club - 2 min drive
  • Ampera Bridge - 3 min drive
  • Palembang Indah Mall - 4 min drive
  • Palembang Square Mall - 4 min drive

Getting around

  • Garuda Dempo LRT Station - 5 min drive
  • Kertapati Station - 7 min drive
  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 30 min drive

Restaurants

  • Three Uncle - 4 min walk
  • Beringin Rajawalis Pempek Restaurant - 1 min walk
  • Sushi So - 2 min walk
  • Kantin 9 - 5 min walk
  • Sate & Sop Soepardi - 3 min walk

About this property

The Alts Hotel

Upscale hotel near Palembang Golf Club
Located close to Palembang Indah Mall and Ampera Bridge, The Alts Hotel provides an attached winery, a poolside bar and a rooftop terrace. Treat yourself to a massage at Altitude SPA, the on-site spa. The on-site international cuisine restaurant, Cafe Delapan, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, free newspapers and multilingual staff
Room features
All 207 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • LED TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6 AM–10 AM for a fee: IDR 211,750 for adults and IDR 105,875 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 10 Gastro Pub
  • Cafe Delapan

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Winery

Family friendly

  • Children's pool
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,055 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 2009
  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
Connecting rooms may be available on request; a fee of IDR 150,000 per night applies and will be collected at check-in.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 211750 for adults and from IDR 105875 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to noon
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Zuri Palembang
Grand Zuri Palembang Hotel
Grand Zuri Palembang Hotel Palembang
The Alts Hotel Hotel

Frequently asked questions

Does The Alts Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to noon.

How much does it cost to stay at The Alts Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at The Alts Hotel on 20 Apr 2024 start from RM 232.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Alts Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Alts Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at The Alts Hotel?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Alts Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Alts Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is The Alts Hotel located?

Located in the heart of Palembang, this spa hotel is 1.2 mi (1.9 km) from Palembang Golf Club, and within 3 mi (5 km) of Palembang Indah Mall and Ampera Bridge. Great Mosque of Palembang and Palembang Square Mall are also within 3 mi (5 km).

The Alts Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 43 reviews" "
Rating 8 - Good. 22 out of 43 reviews" "
Rating 6 - Okay. 6 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Christophe

Disliked: Cleanliness, staff & service
The hotel staff habe made claims the credit card machines have issues and have taken my card and made numerous transactions. The hotel is dubious. Tourists should beware. My bank has been notified
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible breakfast arrangement time. All foods were not served properly.
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

KIMBERLY, Michigan, USA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the beds and bedding were very comfortable. The staff was amazing from the front desk to the restaurant staff to the bellhops. A special thank you to Ayu and Fadly, they were so helpful.
Stayed 2 nights in Dec 2019

8/10 Good

Malvin

Liked: Cleanliness, property conditions & facilities, room comfort
Cheap cozy room with so-so service
Check-in was slow, hotel was hot, breakfast staff weren't attentive, but room is nice and cozy, so overall it was ok considering the low price.
Stayed 1 night in Nov 2019

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Leo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
previously not sure to book this hotel because previous review give bad experience due to construction at night. however during my stay there was no constructions works at night, so we had good sleep. I think the management give attention to guest suggestions. The only thing i don't like is the shower, sometimes it isn't warm.
Stayed 2 nights in Sep 2018

8/10 Good

Tjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018