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Reviews of Namba Oriental Hotel

3.5 out of 5
Namba Oriental Hotel
2-8-17, Sennichi-Mae, Chuo-ku, Osaka, Osaka-fu

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1002 reviews" "
Rating 8 - Good. 350 out of 1002 reviews" "
Rating 6 - Okay. 91 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

gerry, Wailuku

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms need to be updated. Carpet many stains…
Stayed 3 nights in Apr 2024
Response from Namba Oriental hotel on 16 Apr 2024
Thank you for staying at Namba Oriental Hotel.We would like to thank you for your feedback.We are committed to making improvements so that we can provide even more satisfaction in the future, such as creating atmosphere within the building, improvements in the rooms and facilities and will provide even more better service. We would be so much appreciate it, if you could stay in our hotel it again. We are looking forward to welcoming you back soon.

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently located to the subway line and a wide variety of dining and shopping options.
Stayed 6 nights in Mar 2024
Response from Namba Oriental hotel on 13 Apr 2024
Thank you for choosing Namba Oriental Hotel for your recent trip in Osaka.Your valuable feedback is greatly appreciated and surely enables us to continuously improve our operation and guest service. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

ZHENG YONG JEFFREY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better access to nearby food and shopping district. Nearest to subway line and can be easily access via walking distance. Bad side is there is alot of places which could places for adult gaming facilities which is a bad sign.
Stayed 5 nights in Mar 2024
Response from Namba Oriental hotel on 12 Apr 2024
Thank you for staying at Namba Oriental Hotel.Did you enjoy the sightseeing in Osaka during your stay? The area around our hotel is unique as it in the busy downtown area. If you have any chance to visit Osaka, please choose our hotel again and we are looking forward to seeing you again.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very easy to get around from here. The train and taxis are close by. Restaurants and shopping are also close by.
Stayed 2 nights in Apr 2024
Response from Namba Oriental hotel on 6 Apr 2024
Thank you for staying at Namba Oriental Hotel.Did you enjoy the sightseeing in Osaka during your stay? The area around our hotel is unique as it in the busy downtown area. If you have any chance to visit Osaka, please choose our hotel again and we are looking forward to seeing you again.

10/10 Excellent

Kwok Fai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room
Stayed 4 nights in Mar 2024
Response from なんばオリエンタルホテル on 6 Apr 2024
Thank you for staying at Namba Oriental Hotel.We are very honored to receive this compliment.All the staff will make every effort to create a hotel where the guest can spend a little more comfortable stay.We are looking forward to welcoming you back soon.

6/10 Okay

CHRISTOPHER

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great place but the carpet was pretty dirty with lots of stains. Location was definitely the best part of this hotel
Stayed 3 nights in Mar 2024
Response from Namba Oriental hotel on 6 Apr 2024
Thank you for staying at Namba Oriental Hotel.We would like to thank you for your feedback.We are committed to making improvements so that we can provide even more satisfaction in the future, such as creating atmosphere within the building, improvements in the rooms and facilities and will provide even more better service. We would be so much appreciate it, if you could stay in our hotel it again. We are looking forward to welcoming you back soon.

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 6 nights in Mar 2024
Response from Namba Oriental hotel on 6 Apr 2024
Thank you for choosing Namba Oriental Hotel for your recent trip in Osaka.We appreciate your valued review and sincerely look forward to welcoming you back again.

2/10 Terrible

Sudhir

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room odor was musty Need better upkeep Also breakfast restaurant need better cleaning environment
Stayed 2 nights in Mar 2024
Response from Namba Oriental hotel on 6 Apr 2024
Thank you very much for staying at Namba Oriental Hotel.We would also like to thank you for your comments.However, we are sorry to hear that you were unable to spend a relaxing time in your room. We regret that we were not able to fully relax in the rooms where our guests spend the most time in the hotel. We will take into consideration the opinions we receive and strive to satisfy our customers as much as possible. We would be happy if you could use us again.

10/10 Excellent

Ceci

Liked: Cleanliness, amenities, property conditions & facilities
The hotel may be a bit old fashioned, but it has everything you needed. And the location is very good.
Stayed 2 nights in Mar 2024
Response from Namba Oriental hotel on 19 Mar 2024
Thank you very much for staying at Namba Oriental Hotel. It is our greatest pleasure to be able to help our guests who are coming for business trip or for leisure to have a relaxing time in our hotel. We, hotel staffs, are encouraged by your words. Look forward to welcoming you back again.

6/10 Okay

Juan, Lafayette

Travelled with family
Liked: Staff & service
Great location. Hotel property was less than stellar. Evening reception was great! Breakfast buffet was not great.
Stayed 2 nights in Mar 2024
Response from Namba Oriental hotel on 17 Mar 2024
Thank you very much for staying at the Namba Oriental Hotel. Thank you again for your kind comments. Thank you very much for your valuable feedback about our breakfast. We will make every effort to improve the number of items, atmosphere, and service so that we can offer even greater satisfaction in the future. We would be happy if you could use our services again.

8/10 Good

Will

Stayed 3 nights in Feb 2024
Response from Namba Oriental hotel on 23 Mar 2024
Thank you for choosing Namba Oriental Hotel.The entire staff appreciates your review and we look forward to serving you again.We look forward to serving you again.

10/10 Excellent

James, Santa Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Namba. So much to do in the area. Easily accessible via the Osaka subway network. Clean and spacious rooms. Friendly staff. This is my go to hotel whenever I visit Osaka.
Stayed 2 nights in Feb 2024
Response from Namba Oriental hotel on 25 Feb 2024
Thank you for staying at Namba Oriental Hotel.We are very honored to receive this compliment.All the staff will make every effort to create a hotel where the guest can spend a little more comfortable stay.We are looking forward to welcoming you back soon.

10/10 Excellent

Wai Kang

Stayed 5 nights in Feb 2024
Response from Namba Oriental hotel on 23 Mar 2024
Thank you for choosing Namba Oriental Hotel.The entire staff appreciates your review and we look forward to serving you again.We look forward to serving you again.

10/10 Excellent

Siu Lung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenience for shopping and dinning
Stayed 4 nights in Jan 2024
Response from Namba Oriental hotel on 31 Jan 2024
Thank you for staying at Namba Oriental Hotel.Did you enjoy the sightseeing in Osaka during your stay? The area around our hotel is unique as it in the busy downtown area. If you have any chance to visit Osaka, please choose our hotel again and we are looking forward to seeing you again.

8/10 Good

Belinda

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good location
Well positioned. Good shower and comfort bed. Have to put out sign for housekeeping. Bonus of washer and dryer on the floor we stayed on.
Stayed 6 nights in Jan 2024
Response from Namba Oriental hotel on 15 Jan 2024
Thank you for staying at Namba Oriental Hotel .We hope you enjoyed your stay with us.We will continue our efforts to improve our services to make your stay more satisfied and sincerely look forward to welcoming you back again.

4/10 Poor

Ping Hong

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Namba Oriental hotel on 10 Jan 2024
Thank you for choosing Namba Oriental Hotel for your recent trip in Osaka.We appreciate your valued review and sincerely look forward to welcoming you back again.

10/10 Excellent

Heintje

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at the heart of Namba !
Stayed 6 nights in Dec 2023
Response from Namba Oriental hotel on 10 Jan 2024
Thank you for staying at Namba Oriental Hotel.Did you enjoy the sightseeing in Osaka during your stay? The area around our hotel is unique as it in the busy downtown area. If you have any chance to visit Osaka, please choose our hotel again and we are looking forward to seeing you again.

8/10 Good

Hideyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from なんばオリエンタルホテル on 5 Jan 2024
なんばオリエンタルホテルをご利用いただきありがとうございます。また、レビューを投稿いただきスタッフ一同感謝いたしております。又のご利用をお待ちしております。

4/10 Poor

Peng Khean

Liked: Amenities
Disliked: Cleanliness
Booked a room for
Stayed 10 nights in Dec 2023
Response from Namba Oriental hotel on 3 Jan 2024
Thank you for choosing Namba Oriental Hotel for your recent trip in Osaka.We appreciate your valued review and sincerely look forward to welcoming you back again.

8/10 Good

Hideyo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Dec 2023
Response from なんばオリエンタルホテル on 1 Jan 2024
なんばオリエンタルホテルをご利用いただきありがとうございます。また、レビューを投稿いただきスタッフ一同感謝いたしております。又のご利用をお待ちしております。

10/10 Excellent

harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from なんばオリエンタルホテル on 29 Dec 2023
Thank you for choosing Namba Oriental Hotel for your recent trip in Osaka.We appreciate your valued review and sincerely look forward to welcoming you back again.

8/10 Good

Kian Tiong

Liked: Staff & service
Stayed 3 nights in Dec 2023
Response from Namba Oriental hotel on 24 Dec 2023
Thank you very much for staying at Namba Oriental Hotel. It is our greatest pleasure to be able to help our guests who are coming for business trip or for leisure to have a relaxing time in our hotel. We, hotel staffs, are encouraged by your words. Look forward to welcoming you back again.

10/10 Excellent

Wee Khiang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were polite but not exactly very friendly except for the lady who helped with the check-in. Perhaps due to limited English in comms. Housekeeping staff were very meticulous. Hotel is very accessible by walking from Namba station. Short walk to Shinsaibashi and Dotonbori. Lots of food options in the vicinity. In summary, good tourist hotel.
Stayed 9 nights in Nov 2023
Response from なんばオリエンタルホテル on 18 Dec 2023
Thank you for staying at Namba Oriental Hotel.We would like to thank you for your feedback.We are committed to making improvements so that we can provide even more satisfaction in the future, such as creating atmosphere within the building, improvements in the rooms and facilities and will provide even more better service. We would be so much appreciate it, if you could stay in our hotel it again. We are looking forward to welcoming you back soon.

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, super convenient go everywhere .
Stayed 3 nights in Dec 2023
Response from Reception on 17 Dec 2023
Thank you for staying at Namba Oriental Hotel.Did you enjoy the sightseeing in Osaka during your stay? The area around our hotel is unique as it in the busy downtown area. If you have any chance to visit Osaka, please choose our hotel again and we are looking forward to seeing you again.

6/10 Okay

Lorie

Travelled with group
Liked: Cleanliness, amenities
This hotel is located in a shopping center so you are not able to be dropped off or picked up until you get to to main road. Lucky one of the hotel staff was able to help us with our luggage from the hotel to main road.
Stayed 1 night in Dec 2023
Response from Namba Oriental hotel on 10 Dec 2023
Thank you very much for choosing Namba Oriental Hotel.We are delighted that we were able to help you preserve your precious memories with your family and friends at our hotel. We hope that you will visit our hotel again when you have the opportunity to visit Osaka!

8/10 Good

Joycelynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms for families and centralized location to commute
Stayed 4 nights in Nov 2023
Response from Namba Oriental hotel on 7 Dec 2023
Thank you very much for staying at Namba Oriental Hotel. It is our greatest pleasure to be able to help our guests who are coming for business trip or for leisure to have a relaxing time in our hotel. We, hotel staffs, are encouraged by your words. Look forward to welcoming you back again.

10/10 Excellent

Hong G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be ideal if they were to have USB ports.
Stayed 1 night in Nov 2023
Response from Namba Oriental hotel on 29 Nov 2023
Thank you for staying at Namba Oriental Hotel.We would like to thank you for your feedback.We are committed to making improvements so that we can provide even more satisfaction in the future, such as creating atmosphere within the building, improvements in the rooms and facilities and will provide even more better service. We would be so much appreciate it, if you could stay in our hotel it again. We are looking forward to welcoming you back soon.

8/10 Good

SOON MONG ALBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than no car access the rest is good
Stayed 7 nights in Nov 2023
Response from Namba Oriental hotel on 29 Nov 2023
Thank you for staying at Namba Oriental Hotel.We would like to thank you for your feedback.We are committed to making improvements so that we can provide even more satisfaction in the future, such as creating atmosphere within the building, improvements in the rooms and facilities and will provide even more better service. We would be so much appreciate it, if you could stay in our hotel it again. We are looking forward to welcoming you back soon.

8/10 Good

Poh Yian

Stayed 4 nights in Nov 2023
Response from Namba Oriental hotel on 7 Dec 2023
Thank you for choosing Namba Oriental Hotel for your recent trip in Osaka.We appreciate your valued review and sincerely look forward to welcoming you back again.

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Osaka and walking distance to Namba bus stop which takes you to airport and all the resturants at Dotonbori. I will stay here again. Room is big enough to sleep up to 5. (2 adults and 3 kids)
Stayed 3 nights in Nov 2023
Response from Namba Oriental hotel on 16 Nov 2023
Thank you for staying at Namba Oriental Hotel.Did you enjoy the sightseeing in Osaka during your stay? The area around our hotel is unique as it in the busy downtown area. If you have any chance to visit Osaka, please choose our hotel again and we are looking forward to seeing you again.

8/10 Good

Billy

Travelled with family
Lot of shops close by. Room was bigger than the hotel room in Tokyo.
Stayed 2 nights in Nov 2023
Response from Namba Oriental hotel on 15 Nov 2023
Thank you for staying at Namba Oriental Hotel.Did you enjoy the sightseeing in Osaka during your stay? The area around our hotel is unique as it in the busy downtown area. If you have any chance to visit Osaka, please choose our hotel again and we are looking forward to seeing you again.

10/10 Excellent

Liem

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, friendly staff, convenience
Stayed 2 nights in Nov 2023
Response from Namba Oriental hotel on 8 Nov 2023
Thank you for staying at Namba Oriental Hotel.We would like to thank you for your feedback.We are committed to making improvements so that we can provide even more satisfaction in the future, such as creating atmosphere within the building, improvements in the rooms and facilities and will provide even more better service. We would be so much appreciate it, if you could stay in our hotel it again. We are looking forward to welcoming you back soon.

10/10 Excellent

BIENVENIDO, Bremerton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Dontobori! Only hotel that I know that once you step out, your there!
Stayed 1 night in Oct 2023
Response from フロント on 1 Nov 2023
Thank you staying our hotel.If you come in osaka please stay our hotel again.

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was large and beds were comfortable. Liked the larger room size. Breakfast buffet was delicious.
Stayed 5 nights in Oct 2023
Response from Namba Oriental hotel on 22 Oct 2023
Thank you very much for staying at Namba Oriental Hotel. It is our greatest pleasure to be able to help our guests who are coming for business trip or for leisure to have a relaxing time in our hotel. We, hotel staffs, are encouraged by your words. Look forward to welcoming you back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and cosy hotel
Stayed 4 nights in Oct 2023
Response from  なんばオリエンタルホテル フロントデスクチーム on 19 Oct 2023
Thank you for staying at Namba Oriental Hotel.Did you fully enjoy Osaka during your stay? In the future We will prepare more various accommodation plans as well we will continue to improve Our hospitality service for you .We are looking forward to see you again.

6/10 Okay

Sharmain

Liked: Cleanliness, staff & service
Nice staff. Nice hotel. Osaka just wasn’t to our liking in general. Too busy and dirty but our hotel stay was good. No complaints.
Stayed 4 nights in Oct 2023
Response from Reception on 17 Oct 2023
"Thank you for staying at Namba Oriental Hotel.Did you fully enjoy Osaka during your stay? In the future We will prepare more various accommodation plans as well we will continue to improve Our hospitality service for you .We are looking forward to see you again."

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, our room was quite large and comfortable with all the amenities. Walk out the lobby and straight on the shopping street. Very close to train stations, would highly recommend this place
Stayed 2 nights in Oct 2023
Response from Fornt on 15 Oct 2023
"Thank you for staying at Namba Oriental Hotel.Did you fully enjoy Osaka during your stay? In the future We will prepare more various accommodation plans as well we will continue to improve Our hospitality service for you .We are looking forward to see you again."

6/10 Okay

Andy

Travelled with family
Liked: Cleanliness
The hotel offers a convenient location and peaceful rooms but needs updates for common areas and should consider adding in-room safes for an improved guest experience. Positives: 1. Convenient train-connected location (near to Namba Station) 2. Quiet, clean room. 3. Coin washing and dryer machine available. Negatives: 1. Aging, unclean common areas. 2. No in-room safe. Note: I have to pay an extra accommodation fee of 100 yen per person per night, which is not included in the Expedia bill.
Response from Reception on 15 Oct 2023
"Thank you for staying at Namba Oriental Hotel.We would like to thank you for your feedback.We are committed to making improvements so that we can provide even more satisfaction in the future, such as creating atmosphere within the building, improvements in the rooms and facilities and will provide even more better service. We would be so much appreciate it, if you could stay in our hotel it again. We are looking forward to welcoming you back soon."

8/10 Good

Mary-Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and helpful. Room and bathroom are big.
Stayed 2 nights in Oct 2023
Response from Namba Oriental hotel on 6 Oct 2023
Thank you very much for staying at Namba Oriental hoel.We are very honored to hear that you enjoyed your stay at our hotel and and we appreciate for your kind post.We are looking forward to seeing you for your next visit sincerely,Thank you:)

10/10 Excellent

Armen

Stayed 1 night in Sep 2023
Response from Front desk on 30 Sept 2023
Thank you very much for choosing Namba Oriental Hotel from among many hotels.How was your stay in Osaka?We look forward to welcoming you back again.

6/10 Okay

Helen, higurashi 6-195

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I don’t like the service because I request s bday decoration before we check in and there’s no decoration..
Stayed 2 nights in Sep 2023
Response from Front Desk Team on 25 Sept 2023
Thank you for your staying at Namba Oriental Hotel. However, we deeply apologize that we failed to meet your expectations regarding room cleanliness and customer service. We would like to report your review to the section in charge and take action to prevent a recurrence. Also, we will share with all staff that we should be do our more appropriate and polite service. Thank you for reviewing us and precious your feedback. We would appreciate if you and stay with us again and allow us another opportunity to make it right in the future.  We are looking forward to seeing you. Best regards, Namba Oriental Hotel

8/10 Good

Elizabeth

Stayed 1 night in Sep 2023
Response from Front Desk Team on 25 Sept 2023
Thank you for choosing Namba Oriental Hotel for your recent trip in Osaka. We appreciate your valued review and sincerely look forward to welcoming you back again.

6/10 Okay

Maher

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Condition of the property is not good. Room size was good compared to other hotels but the carpet in the room probably needs to be changed. Also, we booked a non-smoking room but our room reeked of smoking. The location is great and everything is nearby and. Very convenient.
Stayed 3 nights in Sep 2023
Response from Front desk on 16 Sept 2023
Thank you very much for using Namba Oriental Hotel.Thank you for your valuable feedback regarding the room.We apologize for any inconvenience caused, especially regarding the smell of cigarettes.We will share this information with the relevant departments and strive to improve it.We look forward to seeing you again.

10/10 Excellent

Sonia

Stayed 2 nights in Sep 2023
Response from フロントデスクチーム on 24 Sept 2023
なんばオリエンタルホテルをご利用いただきありがとうございます。また、レビューを投稿いただきスタッフ一同感謝いたしております。又のご利用をお待ちしております。

8/10 Good

Beng Wah Anthony, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room has strong cigarette smell despite there is a sign saying non smoking room. It is not easy to locate this hotel on my arrival.
Stayed 2 nights in Aug 2023
Response from manager on 1 Sept 2023
Thank you for choosing Namba Oriental Hotel for your recent trip in Osaka. Your valuable feedback is greatly appreciated and surely enables us to continuously improve our operation and guest service. We very much hope to have the opportunity to welcome you back in the future.

8/10 Good

Wai Ki Yoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinence
Stayed 6 nights in Aug 2023
Response from Front desk on 11 Sept 2023
Thank you very much for choosing Namba Oriental Hotel for your trip to Osaka. We appreciate your valuable review and look forward to welcoming you again.

8/10 Good

Rui, Fort Lee

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Front desk on 11 Sept 2023
Thank you very much for choosing Namba Oriental Hotel from among many hotels.How was your stay in Osaka?We look forward to welcoming you back again.

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the middle of everything. Food, shopping, transportation..,,, The staffs are very nice. We were doing self check in but the staffs were on duty. He kept coming to ask if I was doing fine on self check in. Highly recommended this hotel.
Stayed 4 nights in Aug 2023
Response from NOH on 12 Aug 2023
Thank you for choosing Namba Oriental Hotel for your recent trip in Osaka. We appreciate your valued review and sincerely look forward to welcoming you back again.

8/10 Good

ALBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to Dotonbori. If you’re coming during summer like us, There’s no Airconditioning in the common areas. The elevator is so hot you’re like inside an oven at 350 deg. But the buffet breakfast and services compensate for those little inconveniences. I also like their room is much roomier than the orher hotel rooms we stayed Japanese standard. Location is accessible to Namba Station and lots of restaurants around the area. I guess after Covid, businesses are having challenges to their staffing. We’re used to North American accommodations but in Japan you have to learn to adapt to their system to enjoy your stay.
Stayed 1 night in Aug 2023
Response from NOH on 12 Aug 2023
Thank you for choosing Namba Oriental Hotel for your recent trip in Osaka. We appreciate your valued review and sincerely look forward to welcoming you back again.

2/10 Terrible

thuy anh

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We liked that it was convenient to Namba walk and also Dotonbori. Will not come back, hotel smelled of old mold and cigarette. No AC in hallway or elevator. Area is surrounded by slot machines and drunk tourists at night.
Stayed 6 nights in Jul 2023
Response from NOH on 1 Aug 2023
Thank you for staying at Namba Oriental Hotel. We would like to thank you for your feedback. We are committed to making improvements so that we can provide even more satisfaction in the future, such as creating atmosphere within the building, improvements in the rooms and facilities and will provide even more better service. We would be so much appreciate it, if you could stay in our hotel it again. We are looking forward to welcoming you back soon.