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Transportation is a hassle. Only real way into the city is by subway. Taxi cost is ridiculous in Japan, so if you are planning on enjoying some night life - do not stay here.
Overall clean and comfortable. highly recommended.
Verified traveller
Stayed 3 nights in Jun 2023
Response from Grand Prince Hotel Osaka Bay on 27 Feb 2024
Thank you very much for sharing your recent stay experience at Grand Prince Hotel Osaka Bay with us.I sincerely appreciate your favorable comments about our hotel in particular your thoughtful comments about the cleanliness of the room. We appreciate your feedback as we are always seeking for improvements in order to provide service with better value to our guests.We look forward to welcoming you back to Grand Prince Hotel Osaka Bay should your travel plans bring you this way.
I checked in closer to midnight and the staff were very nice. I ordered room service twice and both times they came in a timely manner. The food was good too. They have hotel activities you can sign up for and a shuttle to and from the Osaka station. My room was good and had a great view. Will stay here again.
Daviea
Stayed 2 nights in Sep 2023
Response from Grand Prince Hotel Osaka Bay on 27 Feb 2024
Thank you very much for sharing your recent stay experience at Grand Prince Hotel Osaka Bay with us.I sincerely appreciate your favorable comments about our hotel in particular your thoughtful comments about the service extended to you by our team of dedicated hosts. I will pass on your kind comments to the team, which I am sure, will further motivate them to continue to extend care to our guests.Thank you again for your comments and we do hope that we will have the pleasure of welcoming you back again to Osaka.
Response from Grand Prince Hotel Osaka Bay on 27 Feb 2024
Thank you for taking the time for sharing your recent stay experience at Grand Prince Hotel Osaka bay with us.It was a pleasure to have you staying with us. We do hope you thoroughly enjoyed your stay here in Osaka, and we sincerely hope we will get the privilege to welcome you again very soon.
Stayed for a total of five nights. The hotel is really nice and the staff is very helpful. Buffet breakfast is definitely worth the cost. The hotel will no longer be a Hyatt after July of 2023.
This hotel has the most spaciest rooms of all the hotels I stayed in Japan. The premise is very clean and Eco-oriented. The breakfast buffet is the best. Since the hotel is further away from the Osaka down town, late night room service menu needs to have more options, but this will not diminish my overall rating.
Raj
Stayed 3 nights in Apr 2023
6/10 Okay
Min-Mei
19 Apr 2023
The staff does try hard to provide good service - that's the part we like. The part that is inconvenient is that they require hotel guests to get a token from bell desk in order to get on the shuttle to JR OSAKA. Additionally, they require you to make reservation first - that's inconvenient. Another thing we don't like is that we have to use taxi or public transportation to get to the hotel from Kansai airport after 5pm because the direct bus stops at 5pm.
The staff at this hotel are friendly and work hard to ensure the guests have what they need. The hotel is kept clean and in good repair. This was our favourite hotel (out of 6) in Japan.
This was the absolute perfect place for us to stay while in town for a show at the Intex Center. Friendly staff, great breafast buffet, and so close to the convention center!
Amazing garden rooftop pool for the family and for kids . All kinds of floats provided . Great service and warmth across the hotel at every point . Great weekend events like caricature , sunset viewing on the hotels roof , and bread making .
Price was reasonable and the fitness facilities were open as well as the executive lounge services. The lounge itself was closed but one of the restaurants was offering the same service so really enjoyed the stay.
It is a huge hotel, with a lot of floor and space, the room is good and I stayed for a week.. The staff are so kind, helpful and solve some problems while the coronavirus they did a great job. I will stay there hotel again in the future.
As a result of the continuing effects of COVID 19 the hotel seemed very understaffed. Only a single front desk agent was present at any time causing some delays. The restaurant was in a worse state. Long waits for food and drink during the breakfast. However the room service was prompt and delicious and the food overall was quite good. As for the property itself, the rooms where large and spacious with great amenities. The outdoor pool was a wonderful treat for the family! Overall we had a very pleasing stay.
Hyatt Regency in Osaka is an amazing hotel. The service is great and the location fantastic.the restaurants are also very very good. If you eat at the Italian restaurant, the pizzas and the strawberry cassata are a must.
Good. But the pillow is not that comfortable. Also is a bit too far from the CBD
Verified traveller
Stayed 1 night in Jan 2020
6/10 Okay
Christina
Business traveller
20 Nov 2019
Liked: Cleanliness, staff & service
The Hyatt Regency Osaka was generally nice (clean, decent restaurant) but I would say it is slightly below my expectations for Hyatt Regency as a brand.
Christina
Stayed 2 nights in Nov 2019
6/10 Okay
Verified traveller
20 Oct 2019
Liked: Staff & service
For conference good - rooms need upgrade
Stayed here for exhibition next store. Very convenient for this purpose. The hotel rooms are large, but have been built a long time ago and do not offer the warm welcoming and comfortable feeling often seen in other Hyatt Regency properties I have experienced. Comforter on bed was thin. Needs upgrade. Staff were friendly, helpful and efficient. Price high for Osaka area, but once again very convenient if attending an event at Conference center.
Lovely spacious hotel rooms with a pool. It is near the port on the route if the New Tram but they also have a shuttle bus to/from Osaka station every 30 mins - pick up a token from the desk to get you on from the hotel to city. No need for a token on the way back. Nice indoor pool. It was opposite a convention centre
Very clean and helpful staffs.very good breakfast with lots of choices.
Verified traveller
Stayed 3 nights in May 2019
6/10 Okay
ChiaChing
26 May 2019
Liked: Cleanliness, room comfort
Disliked: Staff & service
Noisy in the morning and need to improve English
1) door man (handling bus to KIX) can not speak English
2) No pre-sell of KIX bus ticket allowed, which can be easily solved to make guests more convenient in planning
3) noisy from the upper floor from 7am
Great hotel- lived the fitness center and spa. Only issue is distance from train station. The hotel had a shuttle bus every half hour which helped very much.
After Booking I looked at the reviews and realised most were negative was really worried. The Honest truth is this Hotel is amazing I don't know what others expect but I am a fussy person especially when it comes to cleanliness. the Hotel room was massive so clean, beds were conferrable and staff were amazingly friendly.
The hotel Facilities were great and was so easy to get to everything via shuttle.
100% one of the best hotels I have been to.
Like everywhere in Asia, this hotel had restaurant hours that ended early. Bar closed at 10;30, but kindly barkeepers said as long as others were there, we could join for a last call. But, that's Asia. It was Cherry Blossom time and all was magic in the city - locals were happy to see tourists enjoying their beautiful city and tourists thrilled with Mother Nature's Display.