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Reviews of La Quinta Inn & Suites by Wyndham Oakland - Hayward

2.5 out of 5
La Quinta Inn & Suites by Wyndham Oakland - Hayward
20777 Hesperian Blvd, Hayward, CA

Reviews

7.6

Good

Rating 10 - Excellent. 394 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 153 out of 1000 reviews" "
Rating 4 - Poor. 84 out of 1000 reviews" "
Rating 2 - Terrible. 119 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

mishisia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the hotel was perfect
Stayed 2 nights in Mar 2024
Response from Mohamed on 2 Apr 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Small shower room
Stayed 4 nights in Mar 2024
Response from Mohamed on 1 Apr 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

Emerie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Mar 2024
Response from Mohamed on 25 Mar 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

8/10 Good

KARINA, Spring Valley

Liked: Cleanliness, amenities, property conditions & facilities
Stay here staff was very nice and room was comfortable and clean.
Stayed 2 nights in Mar 2024
Response from Mohamed on 25 Mar 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

Wilberth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mohamed on 20 Mar 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

6/10 Okay

corey

Travelled with partner
The head sprays mist and floor gets wet. The carpets are buckling. Front doors aren’t locked at night. There is a key access to be able to access entry. Security had to kick out someone who just wondered in the lobby. Ice machine was all the way in the back on first floor. Would be difficult for elderly or disabled person to get ice.
Stayed 1 night in Mar 2024
Response from Mohamed on 19 Mar 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

2/10 Terrible

Abheek

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever
Stayed 1 night in Mar 2024
Response from Mohamed on 13 Mar 2024
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Oakland - Hayward.

2/10 Terrible

Yesenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mohamed on 14 Mar 2024
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Oakland - Hayward.

6/10 Okay

Krishan

Stayed 1 night in Mar 2024
Response from Mohamed on 11 Mar 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

Enrique

Stayed 1 night in Mar 2024
Response from Mohamed on 27 Mar 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and so many restaurants walking distance
Stayed 1 night in Mar 2024
Response from Mohamed on 7 Mar 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mohamed on 1 Mar 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

8/10 Good

Manuel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and very clean
Stayed 2 nights in Feb 2024
Response from Mohamed on 26 Feb 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

2/10 Terrible

Diana, Virginia Beach

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did make a reservation and they canceled it. When we came at 3am in the morning the front desk guy said it was canceld at 12 am. We drove 8 hours and we were frustrated that theres no room available for us?. We love staying on LA Quintas locations every where we mostly go. This was a disappointment.
Stayed 1 night in Feb 2024
Response from Mohamed on 17 Feb 2024
We are sorry for that but your card did not go through so that is why the reservation at 6.00 pm is cancelled as not grantee by payment

8/10 Good

Dustin, Clovis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mohamed on 1 Feb 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

Rigoberto

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mohamed on 29 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

Jessica

Stayed 3 nights in Jan 2024
Response from Mohamed on 20 Mar 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this stay was perfect. Clean room and comfortable beds,
Stayed 1 night in Jan 2024
Response from Mohamed on 25 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

Alexei

Stayed 1 night in Jan 2024
Response from Mohamed on 25 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

8/10 Good

Hiro

Liked: Cleanliness, staff & service, property conditions & facilities
Booked last minute cause I was tired of driving. Overall the room was clean and quiet. There was a room playing some loud music after 10pm, but I just had the tv on to drown out that noise. Checking in and checking out was easy. Will book again when I'm in the area.
Stayed 1 night in Jan 2024
Response from Mohamed on 23 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

8/10 Good

Miriam

Travelled with family
The staff is very attentive
Stayed 2 nights in Jan 2024
Response from Mohamed on 23 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Moahmed on 23 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

6/10 Okay

Gary, Gaithersburg

Stayed 2 nights in Jan 2024
Response from Mohamed on 19 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Mohamed on 16 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

6/10 Okay

Gabriela

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Heater did not work. Elevator and ice machine out of service.
Stayed 2 nights in Jan 2024
Response from Mohamed on 16 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Mohamed on 16 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

ROBERTO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Mohamed on 15 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

8/10 Good

Ramon

Stayed 2 nights in Jan 2024
Response from Mohamed on 11 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

Jessica

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have returned to this La Quinta a few times now. I really like this hotel. At check in, the lobby is clean, pretty, and very easy to navigate. They have snacks, drinks for purchase, and self serve coffee, tea and water. The check in staff is really nice. They were helpful when we needed to stay an extra night and they made adjusting reservations easy. By far the best part of this hotel is the FULL BREAKFAST in the morning with waffles! Also the Target shopping center across the street is amazing. The rooms are nice and clean, beds are comfy. There’s a great pool and hot tub area with nice plants. I brought my dog, it was easy to take him out for a walk and they have some good grounds around the hotel. In summary, this place is great and will continue to be my “go to” when visiting Hayward.
Stayed 4 nights in Dec 2023
Response from Mohamed on 10 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

2/10 Terrible

Mariah

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Mohamed on 10 Jan 2024
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Oakland - Hayward.

10/10 Excellent

Beverly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Mohamed on 8 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

Helen, Rohnert Park

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time at a La Quinta Inn and I'm very impressed.
Stayed 1 night in Jan 2024
Response from Mohamed on 8 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

8/10 Good

Anna

Stayed 1 night in Jan 2024
Response from Mohamed on 8 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

8/10 Good

Anna

Stayed 1 night in Jan 2024
Response from Mohamed on 8 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

Reynante

Stayed 1 night in Jan 2024
Response from Mohamed on 25 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
the cockroach i killed was a unique situation
Stayed 2 nights in Dec 2023
Response from Mohamed on 8 Jan 2024
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Oakland - Hayward.

6/10 Okay

Yolanda

This hotel is in front of many businesses. The entire property also needs renovation.
Stayed 1 night in Dec 2023
Response from Mohamed on 1 Feb 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

2/10 Terrible

Velina

Stayed 1 night in Dec 2023
Response from Mohamed on 5 Jan 2024
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Oakland - Hayward.

2/10 Terrible

Velina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management sucks!
Management at this location is awful. Customer is not a priority here. They are a horrible business
Stayed 1 night in Dec 2023
Response from Mohamed on 5 Jan 2024
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Oakland - Hayward.

10/10 Excellent

Lilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, rooms are big, great service
Stayed 3 nights in Dec 2023
Response from Mohamed on 5 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mohamed on 5 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

4/10 Poor

Alena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room smelled like dog urine. After switching rooms it was fine. Walls were thin and the traffic in the hallway was loud all night. Lots of light in the parking lot which made it feel safer but the curtains didn’t block it off so the room never got super dark
Stayed 1 night in Dec 2023
Response from Moahmed on 1 Feb 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

8/10 Good

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year Years weekend
My weekend stay was very relaxing. I will definitely stay here again and encourage family and friends to as well.
Stayed 2 nights in Dec 2023
Response from Moahmed on 1 Feb 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mohamed on 1 Feb 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

Chris

Stayed 1 night in Dec 2023
Response from Mohamed on 16 Jan 2024
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

2/10 Terrible

Macario

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Mohamed on 19 Dec 2023
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Oakland - Hayward.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great and comfy lovely room and free breakfast was amazing
Stayed 1 night in Dec 2023
Response from Mohamed on 18 Dec 2023
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

10/10 Excellent

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily stay here again.
This hotel has new ownership and made some nice upgrades
Stayed 1 night in Dec 2023
Response from Mohamed on 18 Dec 2023
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back

2/10 Terrible

Hannah

Stayed 1 night in Dec 2023
Response from Mohamed on 18 Dec 2023
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Oakland - Hayward.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like this area
Stayed 2 nights in Dec 2023
Response from Mohamed on 12 Dec 2023
Thank you for your feedback and thank you for staying at your 2nd home away from home La Quinta Inn looking forward to welcome you back