Reception

Reviews of The Belvedere Hotel

3.5 out of 5
The Belvedere Hotel
319 W 48th St, New York, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 1701 out of 3266 reviews" "
Rating 8 - Good. 1015 out of 3266 reviews" "
Rating 6 - Okay. 312 out of 3266 reviews" "
Rating 4 - Poor. 138 out of 3266 reviews" "
Rating 2 - Terrible. 100 out of 3266 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennfer, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, comfortable room. Really great hotel all around.
Stayed 3 nights in Mar 2024

10/10 Excellent

José, The Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Marcos Fabregas De, pompano beach

Liked: Cleanliness
Stayed 2 nights in Jan 2024

6/10 Okay

Susan Marie Pimentel

Travelled with family
Disliked: Amenities
The hotel room was a lot more run down than I expected. The carpet was stained in multiple places and looked very dirty. The furniture was very worn out and old-looking. The curtains were falling apart, some of the towels were thread-barren and we could not find an ice machine. The room really looked like it hadn't had a good, deep cleaning in quite some time. Our TV did not work properly the entire time we were there. Someone came to our room three or four times to check on the TV but it didn't help.
Stayed 9 nights in Mar 2024

8/10 Good

Danita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't beat this location for proximity to Times Square (easy walking distance), subway etc. Gym is reasonable. Cleaning staff were helpful, friendly and respectful.
Stayed 9 nights in Mar 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and helpful staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Rosario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location where we felt safe at night. Plenty of eateries near by. Staff was pleasant and helpful.
Stayed 7 nights in Mar 2024

2/10 Terrible

Corydon

Disliked: Staff & service
I went to my room and they were replacing the locks and grinding metal on the door. We had men in our room for 30 minutes. I wanted to take a nap so I went down to ask the manager how long this loud construction would be happening on my floor. He promised they were done. They continued for another 2 hours. Don't lie to my face!
Stayed 1 night in Feb 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
I slept very well. Close to Times Square, Broadway, & Hells Kitchen. Very walkable area. Elevators can't handle the check in/out traffic all at once. Coffee bar is very minimal.
Stayed 1 night in Mar 2024

6/10 Okay

Dynara

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and affordable
Stayed 3 nights in Mar 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, no nonsense and well-run. Somewhat older rooms, and long waits for elevators at certain times of day. Few extras.
Stayed 3 nights in Mar 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Tracey anne, Cronulla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , friendly staff . Well appointed Rooms
Stayed 7 nights in Mar 2024
Response from Belvedere Hotel team on 22 Mar 2024
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we reached our goal for you. Come back and see us soon. Best regards!

8/10 Good

Janet

Travelled with family
Great customer service. Convenient baggage service for pre & post check in. Rooms are good size for NYC but they are not updated & maybe a bit sparse. Really good location if you are in the city to see Broadway shows—most all the theaters are just a hop skip & a jump away.
Stayed 2 nights in Mar 2024
Response from Belvedere Hotel team on 22 Mar 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

James, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

6/10 Okay

PETER

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is well located if you want to be close to the theaters. The rooms could use some remodeling as they are quite dated.
Stayed 1 night in Mar 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

8/10 Good

Lawaaine

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Jill

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay!
Stayed 3 nights in Mar 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

DAWN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location!
Stayed 1 night in Mar 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for your review and for choosing our hotel.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for your review and for choosing our hotel.

2/10 Terrible

Robbye

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This is the worst hotel - nothing as advertised! Staff incredibly rude from the start! Very unhelpful! I do not recommend this to my worst enemy!! I moved to another hotel it was so bad!!
Stayed 1 night in Mar 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for your review. It is unfortunate to our hotel and staff that you have rated us so poorly although we provided you with the accommodation you confirmed. We show a few days prior to your arrival you called the hotel to request a different room category, as you mentioned making a mistake when selecting the Executive room with 1 queen bed you reserved. During your call we informed you that we did not have the availability for a room with 1 king or 2 double beds. Sadly, at the time of your arrival we still did not have the availability to switch your room as we were sold out. We provided you with the room you reserved. So when you approached our front desk to request a refund it was denied due to the issue being of no fault of the hotel.

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient, friendly, cooperative staff.
Stayed 8 nights in Mar 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

8/10 Good

CONNIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was quiet and sort distance to everything
Stayed 3 nights in Mar 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

6/10 Okay

Roger

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No wi-fi during the entire business trip. No engineer available to come to the room in the evening, though this was proposed by hotel. Engineer came in the morning and had no solutions, and apologized. Overall, just poorly handled. Possible too many folks on the network. Luckily I had wifi on the phone but could accessing documents on desktop and dropbox took much longer.
Stayed 1 night in Mar 2024

10/10 Excellent

VESNA

Stayed 1 night in Mar 2024
Response from Belvedere Hotel team on 15 Mar 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Marisol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2024
Response from Belvedere Hotel team on 15 Mar 2024
Thank you for your awesome review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

6/10 Okay

Julia

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The AC was loud and our telephone did not work. The curtains were also broken and ripped.
Stayed 4 nights in Mar 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for sharing your review and we’re sorry to hear that your experience was not up to standards. We will be sharing your comments with the appropriate department to ensure all the deficiencies are corrected.

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, staff are friendly. Property and rooms are clean, great location.
Stayed 4 nights in Mar 2024
Response from Belvedere Hotel team on 15 Mar 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Paul

Travelled with family
Thank you for a wonderful visit! The hotel was perfectly located. The rooms were comfortable and clean. We look forward to visiting again!
Stayed 8 nights in Mar 2024
Response from Belvedere Hotel team on 15 Mar 2024
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we reached our goal for you. Come back and see us soon. Best regards

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Very clean and great location
Stayed 2 nights in Mar 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Anyeris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, close to everything, clean , perfect to stay for few days with family, big room with bathroom, closet and little kitchen.
Stayed 5 nights in Feb 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we reached our goal for you. Come back and see us soon. Best regards!

8/10 Good

Lisa, Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 1 night in Mar 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Belvedere several times. It is unassuming but offers all the comforts I need when traveling. Clean and quiet for a hotel in midtown. I’ll be back.
Stayed 4 nights in Mar 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for leaving us such a wonderful review. We work hard to meet expectations like yours, and we’re happy to hear we reached our goal for you. Come back and see us soon. Best regards!

10/10 Excellent

Debbi, Louisburg

Liked: Cleanliness, staff & service, property conditions & facilities
Was a perfect place for is
Stayed 2 nights in Jan 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic old New York hotel, nicely renovated. A
Stayed 5 nights in Mar 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us. Come back and see us soon. Best regards!

8/10 Good

Ionel Daniel

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 5 nights in Mar 2024
Response from Belvedere Hotel team on 8 Mar 2024
Thank you for your review and for choosing our hotel.

8/10 Good

henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just close enough to time square to be practical but far enough to not be caught in the noise and lights. Close to all the Broadway theaters. Hotel is very well maintained and clean, staff is polite and very helpful. The Rooms may be a little outdated but still very clean and well maintained, but it's not really something that bothered me as we were mostly out visiting the city.
Stayed 1 night in Mar 2024
Response from Belvedere Hotel team on 8 Mar 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nicely appointed rooms with attentive staff who are eager to be of assistance. High quality for a reasonable price.
Stayed 5 nights in Feb 2024
Response from Belvedere Hotel team on 8 Mar 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Come back and see us soon. Best regards!

8/10 Good

Christopher

Stayed 1 night in Mar 2024

8/10 Good

Bing

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for your review and for choosing our hotel. We

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service
Great location, fantastic staff
Stayed 1 night in Mar 2024
Response from Belvedere Hotel team on 8 Mar 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

8/10 Good

Aparna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my six night stay at the Belvedere Hotel and would definitely recommend it. The area is so convenient and close the subway, restaurants and stores. The staff was wonderful and I really liked the room and the lobby. The only downside is that they don't have a coffee maker in the room. However they did give me a kettle right away and instant coffee works great. There was a minor issue with the water temerature in the shower on the 17th floor. It turned cold and then hot again. My friends did not have this problem on the 15th floor. Also the bedding was very light so I needed to crank up the heat. But it's a great hotel and I would definitely stay there again. Thank you!
Stayed 6 nights in Feb 2024
Response from Belvedere Hotel team on 8 Mar 2024
Thank you for your feedback. We appreciate comments such as yours as it helps us to make improvements to our hotel and services when appropriate. We will be sharing your comments with the appropriate department to ensure water temperature is corrected.

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with old fashioned charm. Beautifully appointed rooms. Great service.
Stayed 3 nights in Mar 2024
Response from Belvedere Hotel team on 8 Mar 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

8/10 Good

Melba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrico, cerca de varias atracciones, cerca de estaciones de transporte publico y de restaurantes. Solo que decía que incluía desayuno y solo había cafe, te y unas barritas “vigiladas” a una por huésped… el café de regular calidad… solo una vez desperdiciamos tiempo en eso, fue como desayuno no incluido. Por lo demás todo muy bien, limpio y buen servicio, personal muy amable y muy conveniente la ubicación para nuestros planes devisita de los lugares iconicos de NY.
Stayed 7 nights in Feb 2024
Response from Belvedere Hotel team on 21 Mar 2024
Thank you for your review. We really appreciate you taking the time out to share your experience with us. We will email expedia/hotels.com to inquire about displaying the correct information as we do not serve breakfast at the property.

10/10 Excellent

Brianna

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Mar 2024
Response from Belvedere Hotel team on 8 Mar 2024
Thank you for your review and for choosing our hotel.

6/10 Okay

Brandi

Liked: Cleanliness, property conditions & facilities
The towels were hard and scratchy.
Stayed 2 nights in Mar 2024
Response from Belvedere Hotel team on 8 Mar 2024
Thank you for your feedback. We appreciate comments such as yours as it helps us to make improvements to our hotel and services when appropriate. We will be sharing your comments with the appropriate department to ensure we look into your review.

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were lovely, check in & out quick and easy. Only complaint was little hot water fir showers.
Stayed 2 nights in Feb 2024
Response from Belvedere Hotel team on 8 Mar 2024
Thank you for your feedback, our staff will definitely be happy to read what you wrote. We appreciate comments such as yours as it helps us to make improvements to our hotel and services when appropriate. We will be sharing your comments with the appropriate department to ensure all the water temperature is looked into.

8/10 Good

Robert, Auckland

Travelled with partner
Liked: Cleanliness, staff & service
The property was fine but lacking in: Hotel information in the room - hotel facilities and services, area services Lift problems General lobby state with little room for guests groups to meet, no space for eating
Stayed 8 nights in Feb 2024
Response from Belvedere Hotel team on 8 Mar 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.