Exterior

Reviews of Hampton Inn & Suites Hartford/East Hartford

2.5 out of 5
Hampton Inn & Suites Hartford/East Hartford
351 Pitkin Steet, East Hartford, CT

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1010 reviews" "
Rating 8 - Good. 254 out of 1010 reviews" "
Rating 6 - Okay. 77 out of 1010 reviews" "
Rating 4 - Poor. 39 out of 1010 reviews" "
Rating 2 - Terrible. 32 out of 1010 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

constantinos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, quiet, and the breakfast was nice. Easy driving distance to Bushnell and everything in Hartford.
Stayed 1 night in Mar 2024

4/10 Poor

Adriana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very helpful and congenial.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel in an urban area. Close to the river. Close to the interstate highway. Good breakfast in the lobby included with the room.
Stayed 2 nights in Mar 2024

8/10 Good

Sara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed our stay. The pool was nice but extremely small. The room was roomy and had a lot of space but the housekeeping was non - existent. I stayed 3 nights and asked several times for more towels, and refills on the toiletries and didn’t receive them.
Stayed 2 nights in Mar 2024

2/10 Terrible

Eugenio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The people visiting this hotel are very noisy, talking loudly in the hallway. Somebody even knocked on our door in the middle of the night. The people above looks like they had a party. Also, you can hear the snoring and the alarm from the other room.
Stayed 1 night in Mar 2024

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mary Ann

Stayed 1 night in Mar 2024

10/10 Excellent

Kaylee

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always choose this hotel when we are in the area to visit family. We didn't have the breakfast this time around, but usually is good when we do! Our room was clean just like every time we come. They even let us stay in the same room even though we had 2 bookings due to last minute changes. Staff was kind, guests were kind, even saw a couple pups! It was a good stay :)
Stayed 2 nights in Mar 2024

8/10 Good

Alex

Stayed 1 night in Mar 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Stefano

Liked: Cleanliness, staff & service
Staff was friendly, location is excellent for Hartford if you have a car. Not a lot of savoury options for breakfast, and the carpeting, wallpaper and furniture have seen better days.
Stayed 1 night in Feb 2024

10/10 Excellent

Lorenzo

Stayed 1 night in Feb 2024

10/10 Excellent

Seeram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and pleasant experience
Stayed 1 night in Feb 2024

2/10 Terrible

Carr

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Valentina

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Keyahna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nixe!
Stayed 1 night in Feb 2024

10/10 Excellent

lashae

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied
Stayed 1 night in Feb 2024

10/10 Excellent

Jacqueline

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very friendly and helpful
Stayed 2 nights in Feb 2024

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for a one or two night stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Alfred, Danville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very friendly. Easy into downtown Hartford without being in downtown Hartford. We'd stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Brianna

Stayed 1 night in Feb 2024

10/10 Excellent

Michael, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property fit our needs.
Stayed 1 night in Feb 2024

10/10 Excellent

Adri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful reception and amazing suites!! Breakfast was fabulous
Stayed 1 night in Jan 2024

10/10 Excellent

Virginia

Everyone was friendly. Very clean premises.
Stayed 1 night in Jan 2024

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Olga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and spacious, it is very close to the convention center which was very convenient .
Stayed 1 night in Jan 2024

6/10 Okay

Miquel

Liked: Staff & service
Basic
Stayed 1 night in Jan 2024

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine at the check in.
Stayed 1 night in Jan 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Maria

Travelled with group
Liked: Amenities
Like the area on a nice quiet street
Stayed 1 night in Jan 2024

8/10 Good

Michael

Stayed 1 night in Jan 2024

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for walking, easy parking, pleasant staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Dec 2023

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
À notre arrivée, nous avons eu droit à une collation offerte gracieusement. Après un trajet en voiture, c'était vraiment le bienvenu. La chambre est spacieuse et l'équipement de bonne qualité. Le petit déjeuner est très complet et l'espace bien assez grand. Une belle expérience.
Stayed 1 night in Jan 2024

2/10 Terrible

Nia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT COME HERE. The workers are disorganized and rude. The pool is dirty. Prostitutes are naked in the hallways yelling. I was followed by a random man to my room. Breakfast is nasty. I was told I was all set after being there for over an hour to get a room. The worker lied and changed the dates behind my back for my stay. The next day the manager with red dreads had a rude aggressive attitude telling me I had to leave when I paid to stay THAT DAY. I had to argue with her and she was trying to blame me as if her EMPLOYEE didn’t tell me I was ALL SET for my stay that very MORNING. Terrible 0/10. They charged me extra because of their new employees mistake. Why isn’t he being trained properly? Why do I have to get charged extra over your negligence as a manager?
Stayed 1 night in Jan 2024

10/10 Excellent

Toni

Business traveller
Liked: Amenities
Very fast and efficient check-in! Nice room.
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an overnight stay
Stayed 1 night in Jan 2024

8/10 Good

Cathy

Stayed 2 nights in Dec 2023

10/10 Excellent

Tashonna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like how friendly the staff were and how clean the place was you could smell the disinfect walking through the halls
Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

6/10 Okay

ELLEN, Frankfort

Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean property
Stayed 1 night in Dec 2023