In-room safe, desk, blackout curtains, soundproofing

Reviews of Centrair Hotel

3.5 out of 5
Centrair Hotel
1-1 Centrair, Tokoname, Aichi-ken

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1002 reviews" "
Rating 8 - Good. 211 out of 1002 reviews" "
Rating 6 - Okay. 61 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Philip

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location for departure
Stayed 1 night in Apr 2024

10/10 Excellent

Seng Beo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed & pillows. Room was well designed & of good size.
Stayed 4 nights in Apr 2024

10/10 Excellent

Boon Meng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and close to departure check in terminal 1. Dining, marts , shopping all close by. Clean and spacious room.
Stayed 1 night in Apr 2024

8/10 Good

man kit

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for stay
Stayed 3 nights in Apr 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train leaves for Costco, aeon mall every few minutes. 500 yen round trip. Worse most uncomfortable mattress I've ever tried to sleep on in 70 years
Stayed 1 night in Apr 2024

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and it was a 1 minute walk to the airport via covered walkway. Excellent for those who have early morning flights.
Stayed 1 night in Mar 2024
Response from Front: Sunil on 25 Apr 2024
Thank you for taking the time to share your experience with us! We’re delighted to hear that you found our room decor nice and comfy. . Our commitment to providing a cozy and welcoming environment is at the heart of what we do.Regarding the wooden walls, we appreciate your feedback. While the use of wood can lend a warm and rustic feel,we understand that it might not be everyone’s preference, especially in the bathroom. Rest assured, we’ll take this into consideration for future improvements.Being close to the airport yet enjoying a quiet night’s rest is indeed a pleasant surprise! We’re thrilled that you found our location convenient and peaceful.We look forward to welcoming you back on your next visit to the area. Safe travels!

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff that accommodated our requests.
Stayed 2 nights in Mar 2024
Response from Front: Sunil on 25 Apr 2024
Thank you for taking the time to rate our hotel with 5 stars! We’re thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we’re delighted that we could do so for you. We look forward to welcoming you back in the future!

10/10 Excellent

Yoshiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

THUY

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kikuo

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
綺麗です。便利です。スッタフも親切です。
Stayed 1 night in Mar 2024
Response from フロント:スニル on 25 Apr 2024
この度は中部国際空港セントレアホテルをご利用頂き誠にありがとうございます。また、お忙しい中コメントを寄せて頂き厚くお礼申し上げます。お部屋が綺麗であったこと、便利であったこと、スタッフの対応についてもご満足いただけたこと、大変うれしく思います。またのご利用を心よりお待ちしております!

10/10 Excellent

Megumi

Stayed 1 night in Mar 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient close and good service
Stayed 1 night in Mar 2024
Response from Front: Sunil on 25 Apr 2024
Thank you for taking the time to share your experience with us! We’re thrilled to hear that Centrair hotel left a positive impression on you during your stay. Our convenient location near the airport makes it ideal for early morning flights, and we’re glad you found it to be perfect for your needs.Have nice travel.

10/10 Excellent

Hama Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Darlene

Liked: Staff & service, property conditions & facilities
My new favorite hotel when flying in or out of Centrair Nagoya airport. They have everything, the hotel couldn’t be more convenient, and the Japanese/Western breakfast buffet is fantastic!!
Stayed 1 night in Mar 2024
Response from Front: Sunil on 25 Apr 2024
Thank you for sharing your experience with us! We’re thrilled to hear that Centrair Hotel has become your new favorite when flying in or out of Centrair Nagoya Airport. Our commitment to convenience and comfort is at the heart of what we do.Here are some highlights that align with your positive feedback:Convenience: Our hotel’s direct link to the airport facilities ensures seamless access. Located just 130 meters from the airport check-in counters, we aim to make your travel experience hassle-free.Japanese/Western Breakfast Buffet: We’re delighted that you enjoyed our breakfast offerings. Our culinary team takes pride in curating a delightful spread that combines the best of Japanese and Western flavors.Quiet Nights: Despite being close to the airport, we’re pleased that you found our surroundings surprisingly quiet at night. A peaceful rest is essential for travelers, and we’re glad we could provide that.We look forward to welcoming you back on your next journey. Safe travels!

10/10 Excellent

Yoriko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are all made of wood even in a bathroom. Nice and comfy room decor. Located close to the airport but surprisingly quiet at night.
Stayed 1 night in Mar 2024
Response from Front: Sunil on 25 Apr 2024
Thank you for taking the time to share your experience with us! We’re delighted to hear that you found our room decor nice and comfy. Our commitment to providing a cozy and welcoming environment is at the heart of what we do.Regarding the wooden walls, we appreciate your feedback. While the use of wood can lend a warm and rustic feel, we understand that it might not be everyone’s preference, especially in the bathroom. Rest assured, we’ll take this into consideration for future improvements.Being close to the airport yet enjoying a quiet night’s rest is indeed a pleasant surprise! We’re thrilled that you found our location convenient and peaceful.We look forward to welcoming you back on your next visit to the area. Safe travels!

10/10 Excellent

Megumi

Stayed 1 night in Mar 2024

6/10 Okay

MAYUKO

Liked: Amenities
Very convenient 3 min walk to the airport. Lots of. Options for dining at the airport as well. Workedout perfectly with my early morning morning flight.
Stayed 1 night in Mar 2024
Response from Front: Sunil on 25 Apr 2024
A. Thank you for taking the time to share your experience with us! We’re thrilled to hear that Centrair hotel left a positive impression on you during your stay. Our convenient location near the airport makes it ideal for early morning flights, and we’re glad you found it to be perfect for your needs.The spacious rooms and pleasant view are aspects we take pride in, and we’re delighted that you had a good night’s rest. Walking directly into the airport from our premises is indeed a convenience we strive to offer our guests.We appreciate your feedback, and we hope to have the pleasure of welcoming you back in the future. If there’s anything else we can do to enhance your stay, please don’t hesitate to let us know. Safe travels, and thank you for choosing Centrair Hotel! Front: Sunil

10/10 Excellent

Maria

Stayed 1 night in Mar 2024

8/10 Good

Sze Ming

Stayed 1 night in Feb 2024

10/10 Excellent

Nori, Los Alamitos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well service and very clean
Stayed 1 night in Feb 2024

8/10 Good

Hiromi

Liked: Cleanliness, property conditions & facilities
Room was so clean and comfortable.
Stayed 1 night in Jan 2024
Response from * on 9 Feb 2024
Thank you very much for choosing our hotel amongst the many accommodation options available. All the staff at the hotel would like to thank you from the bottom of our hearts.The hotel is adjacent to the airport terminal and prides itself on its location, which is second to none. We are delighted to be able to welcome our guests in this environment.We are glad to know that our guest room met the expectation of the guests.All of our staff will keep trying to make a welcoming atmosphere every day. We hope you will visit us again when you come to Central Japan International Airport. We look forward to serving you.

10/10 Excellent

Hirotaka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of spaces to play for kids
Stayed 1 night in Dec 2023
Response from centrair hotel on 9 Feb 2024
Thank you very much for choosing our hotel from among many lodging facilities. The entire staff would like to thank you from the bottom of our hearts. We are very encouraged by the perfect score from our guests.Our hotel is located next to the airport terminal and boasts a location that is second to none. The nearest convenience store is open 24 hours a day.We are very pleased to be able to welcome our guests in such an environment.We are glad to know you and your children have enjoyed your stay with us.We hope you will visit our hotel again when you come to Central Japan International Airport. We look forward to serving you again.

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Yuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Kaolanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Naoyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jun

Stayed 1 night in Jan 2024

10/10 Excellent

Nikkole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel location for short stay
Amazing airport hotel. Our flight delayed by 4 hours, and the short walking distance from arrival to hotel was welcoming.
Stayed 1 night in Dec 2023

2/10 Terrible

Kum soon

Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Stayed here after an overseas trip for one night before taking the train to my next destination. It was perfect to get off the plane and head straight into the hotel. Plenty of good restaurants inside the airport and the hotel also has a nice breakfast. Great option if you need a night after your long flight or taking a morning flight out.
Stayed 1 night in Dec 2023
Response from Masuda on 8 Jan 2024
Thank you very much for choosing our hotel amongst the many accommodation options available. All the staff at the hotel would like to thank you from the bottom of our hearts. We are very encouraged by the perfect score from our guests.The hotel is adjacent to the airport terminal and prides itself on its location, which is second to none. We are delighted to be able to welcome our guests in this environment.Our breakfast menu features a wide variety of dishes prepared with local ingredients. We are fortunate to have received warm compliments from many of our guests.We look forward to welcoming you back to our hotel when you visit Central Japan International Airport.

10/10 Excellent

GUILLAUME, ALISO VIEJO

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you have an early flight to catch.
Stayed 1 night in Dec 2023
Response from Masuda on 8 Jan 2024
Thank you very much for choosing our hotel amongst the many accommodation options available. All the staff at the hotel would like to thank you from the bottom of our hearts.We are very encouraged by the high praise we receive from our customers.The hotel is adjacent to the airport terminal and prides itself on its location, which is second to none. We are delighted to be able to welcome our guests in this environment.Thank you for taking time out of your busy schedule to provide us with your valuable feedback .We look forward to seeing you on your next visit to Centrair International Airport.

8/10 Good

jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sze-Ping

Response from centrair hotel on 9 Feb 2024
Thank you very much for choosing our hotel from among many lodging facilities. The entire staff would like to thank you from the bottom of our hearts. We are very encouraged by the perfect score from our guests.Our hotel is located next to the airport terminal and boasts a location that is second to none. The nearest convenience store is open 24 hours a day.We are very pleased to be able to welcome our guests in such an environment.We hope you had a pleasant stay in your room this time. We hope you will visit our hotel again when you come to Central Japan International Airport. We look forward to serving you again.

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kenton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Miwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite Airport Hotel
Always the best place to stay, literally the closest to the airport, ferry port and train station. People are nice as well.
Stayed 3 nights in Nov 2023
Response from Sunil on 9 Dec 2023
Thank you for your wonderful review and for choosing to stay with us again at our airport hotel. We're thrilled to hear that your experience was superb and that our convenient location perfectly suited your transit needs.It's fantastic to know that you found everything to your satisfaction during your stay and that this was your second enjoyable experience with us. Your loyalty means a lot to us, and we eagerly anticipate welcoming you back for another pleasant stay.Should you need anything on your next visit, please don't hesitate to let us know. We're looking forward to hosting you again and ensuring another great stay.Sincerely

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The closest hotel to the gates at Centrair, and nice also.
Stayed 1 night in Nov 2023
Response from Sunil on 9 Dec 2023
Thank you very much for choosing to stay our hotel from a number of accommodations. We would like to express our sincere gratitude to all the staff of the hotel.The Centrair Hotel, which is integrated with the airport terminal building, is the greatest attraction in terms of convenience.We appreciate for taking the time to share your wonderful feedback and hope to welcome you back for another cheerful and enjoyable stay in the future.Sincerely,

10/10 Excellent

Chiyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s step away from the airport (connected). Most convenient hotel if you have early hour flight. Usually stay the pacific side.
Stayed 1 night in Nov 2023
Response from Sunil on 9 Dec 2023
Thank you for choosing to stay with us and for taking the time to share your wonderful experience! We're thrilled to hear that our location at the airport was convenient for your stay.It's fantastic to know that you found everything to your satisfaction during your stay and enjoyable experience with us. Your loyalty means a lot to us, and we eagerly anticipate welcoming you back for another pleasant stay.Best regards,

10/10 Excellent

Koon Fatt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfort, clean and neat
Indeed a great hotel with good comfort, clean and quietness even though it is just beside the airport.
Stayed 1 night in Nov 2023
Response from Sunil on 9 Dec 2023
Thank you for your fantastic review and for choosing to stay with us. We're thrilled to hear that you had a great experience and found our hotel to be comfortable, clean, and quiet despite its proximity to the airport.Providing a serene and comfortable stay for our guests is our priority, and we're delighted that we could meet your expectations in terms of cleanliness and tranquility.We appreciate your kind words and hope to have the pleasure of welcoming you back for another excellent stay in the future.Sincerely

10/10 Excellent

Marie Joyce, Quezon City

Travelled with family
Liked: Cleanliness, amenities
Best airport hotel 👍
Stayed 1 night in Nov 2023
Response from Sunil on 9 Dec 2023
Thank you for your wonderful review and for choosing to stay with us again at our airport hotel. We're thrilled to hear that your experience was superb and that our convenient location perfectly suited your transit needs.We appreciate your kind words and hope to have the pleasure of welcoming you back for another excellent stay in the future.Sincerely

10/10 Excellent

dennis

Travelled with family
Good. Service
Stayed 1 night in Oct 2023

10/10 Excellent

Lilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to the Meitetsu train station so it's very convenient. Reception was friendly and the room was comfortable and a good size. We got a pacific room so that meant we got a beautiful view of the ocean from our room. Bottled water wasn't provided due to eco-friendly practices but they supply a glass bottle for you to fill up from a water dispenser. Alternatively, you can get your preferred beverages from a vending machine. I love the design of the room, you get a separate bath area from the toilet and basin area. They also provide a self-service vacuum sealing service so if you need more space in your luggage, you can make use of the available plastic bags, fill them up and use the machine for 100 yen for 5 minutes. Definitely a service that should be available in all hotels! I think they also have a Hello Kitty theme room so families can give it a try! 10/10 will stay again if I ever need a convenient hotel that's literally at the airport.
Stayed 1 night in Oct 2023
Response from Sunil on 9 Dec 2023
Thank you for taking the time to share your detailed and delightful review! We're thrilled to hear about your fantastic experience during your stay at our hotel.It's wonderful to know that our location right next to the Meitetsu train station was convenient for you. We're glad that our reception team provided friendly service and that you found the room comfortable and spacious, especially with the beautiful ocean view.We're committed to eco-friendly practices, hence the provision of a glass bottle for refilling at the water dispenser. Additionally, we're thrilled that you appreciated the room design, separate bath area, and the self-service vacuum sealing service we offer to optimize luggage space.Indeed, the Hello Kitty themed room is perfect for families seeking a unique experience. Your recommendation means a lot to us!We're overjoyed to receive your perfect rating and hope to welcome you back whenever you need a convenient hotel by the airport.Sincerly

10/10 Excellent

Miwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Yoko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Chubu airport.
Stayed 1 night in Oct 2023
Response from Sunil on 9 Dec 2023
Thank you for your wonderful review and for choosing to stay with us again at our airport hotel. We're thrilled to hear that your experience was superb and that our convenient location perfectly suited your transit needs.It's fantastic to know that you found everything to your satisfaction during your stay and that this was your first enjoyable experience with us. Your loyalty means a lot to us, and we eagerly anticipate welcoming you back for another pleasant stay.Sincerely

10/10 Excellent

Naoki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

En Na

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location and convenience
Stayed 1 night in Oct 2023
Response from Sunil on 9 Dec 2023
Thank you for your wonderful review and for choosing to stay with us again at our airport hotel. We're thrilled to hear that your experience was superb and that our convenient location perfectly suited your transit needs. It's fantastic to know that you found everything to your satisfaction during your stay and that this was your enjoyable experience with us. Should you need anything on your next visit, please don't hesitate to let us know. We're looking forward to hosting you again and ensuring another great stay.