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Reviews of Hotel U Beránka

4 out of 5
Hotel U Beránka
Masarykovo námestí 74, Nachod

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 31 reviews" "
Rating 8 - Good. 12 out of 31 reviews" "
Rating 6 - Okay. 4 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 2 out of 31 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with everything you might need. Friendly front desk employees who spoke English. Rooms are clean, roomy enough, lots of outlets, shower and toilet separate. Great location in main square with pedestrian area close and a castle directly behind for great trails and view. I wouldn’t hesitate to recommend this hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Emalee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was really fantastic! Everyone working was super friendly and helpful especially since we didn’t speak the language and had some transportation issues. They were then willing to help us figure things out. Highly recommend!
Stayed 5 nights in Jun 2023
Response from Iva Drašnarová Hotel Manager on 1 Aug 2023
Thank you for your kind review and we are glad that you were satisfied with us. We are looking forward to your next visit.

4/10 Poor

Maria

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2022
Response from Iva Drašnarová, Hotel manager on 10 Oct 2022
Bohužel nejsme schopni dostatečně na toto nízké hodnocení reagovat, když nevíme, co se konkrétně hostům u nás líbilo a s čím nebyli spokojeni.

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing experience. The staff was wonderful. The restsurant was awesome. The food was excellent.
Stayed 9 nights in Jun 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly team - English no problem
A slightly dated decor in the hotel, but the rooms were spacious, beds comfortable, bathrooms were modern and the choice at breakfast was plentiful. Perfect for a short business trip. And the team were all very welcoming in English.
Stayed 1 night in Mar 2022
Response from Hotel Manager on 25 Apr 2022
Thank you for your review and we look forward to your next visit. Iva Drašnarová Hotel Manager

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
CK on tour
Great location on the main square. More of a 3 star hotel than 4. Don't expect everything to work properly in your room. In mine, there was no TV remote control and the the shower leaked. Good quality Wi-Fi. Beware that check out is at 10am!
Stayed 2 nights in Jul 2021
Response from Iva Drašnarová, Hotel Manager on 7 Sept 2021
Thank you for your feedback. The remote control in the room when handed over for sale was next to the television. Yes, check out is until 10:00 and please note this in the description of the accommodation and in the information email before arrival.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty Run Down Trucker Hostel unprofessional mgmt
Horror Hostel for Truck Drivers, manager person Iva Drašnarová that only talks to her unprofessional front desk girls and is unreachable Very run down facility, dirty, cold, no service and just the worst place to stay in Czech republic. A tour bus entirely complained about their stay, booked paid room not provided a then: own staff is complaining to guests about cheap management thats why no breakfast or it takes 3 hours and tastes horrible. They say its used a workers quarter and not as a proper hotel. Its in fact a one star hostel that should Charge 9 euro per night.
Stayed 2 nights in Sep 2020
Response from Iva Drašnarová, Hotel Manager on 3 Dec 2020
Although the review is anonymous, we know who it comes from ... It's a slander from guests who were dissatisfied with nothing, insulted all the staff, behaved indecently and thought they would not have to pay for their stay. They were satisfied in everything, provided a better room at no extra charge, and yet they slandered us for no reason. We will not comment further on this.

8/10 Good

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

8/10 Good

Thomas

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Guter Ort, gutes Hotel
Wir hatten ein gutes Zimmer, was den Erwartungen entsprach. Allerdings gab es im Bereich der der Wanne mehrere Stellen mit schwarzem Schimmel. Auch wollte man anfangs ziemlich happige Gebühren für das Abstellen unserer Fahrräder in der Hotel-Garage. Das wurde nach Protest aber fallengelassen.
Stayed 1 night in Oct 2022

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Iva Drašnarová Hotel Manager on 12 Sept 2022
Thank you for your visit and rating. We are glad you liked us.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Iva Drašnarová - Hotel Manager on 12 Sept 2022
Thank you for your visit and rating. We are glad you liked us.

2/10 Terrible

Nathalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Zbynek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Marit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Hotel Manager on 19 Nov 2021
Děkujeme za Vaše hodnocení a těší nás, že jste u nás byl spokojen. Iva Drašnarová Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Iva Drašnarová, Hotel Manager on 5 Aug 2020
Děkujeme za Vaše hodnocení a doufáme, že nás v budoucnu opět navštívíte.

6/10 Okay

malgorzata

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2019

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Jan

Liked: Cleanliness, room comfort
Hlavní zklamání nám přinesla snídaně. Namíchané staré a čerstvé pečivo. Velmi malý výběr pro ty, kdo nemilují uzeniny
Stayed 2 nights in Jul 2019

8/10 Good

Henryk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Było ok
Stayed 1 night in Jun 2019

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urocze miejsce. Pyszne śniadanie
Stayed 1 night in Feb 2019
Response from Iva Drašnarová - Hotel Manager on 7 Mar 2019
Dziękujemy za ocenę i czekamy na kolejną wizytę.

8/10 Good

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very good for couples
The hotel is perfectly situated on the main square of Náchod and right below the castle. The building is rather old, but quite nice and well renovated inside. Breakfast were good - everybody could choose what he/she wants. Prices of accommodation and in hotel restaurant are little bit above average. Free parking is possible in front of the hotel. Good choice mainly for couples or families.
Stayed 1 night in Sep 2018

8/10 Good

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Beránek
Vstřícný přístup na recepci
Stayed 1 night in Sep 2018

10/10 Excellent

MIKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
It was wonderful hotel. Beautiful interior !
Stayed 1 night in Sep 2018

8/10 Good

Michael, Denkendorf

Liked: Cleanliness, staff & service, room comfort
OK für 1-2 Nächte
War ok. die Zimmer sind etwas Hellhörig und lassen sich nicht richtig abdunkeln. Aber als Übernachtungsmöglichkeit für eine Geschäftsreise eine gute Wahl.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jan 2018

8/10 Good

Niko

Liked: Cleanliness, property conditions & facilities, room comfort
Thank you for your rating and we hope that you will continue to use our services in the future.

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo fajnie , blisko restauracja i zamek do zwiedzania , jedynie wifi w moim pokoju na końcu korytarza bardzo słabe

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort