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Reviews of Mulu Marriott Resort

5 out of 5
Mulu Marriott Resort
Sungai Melinau, Mulu, Sarawak

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 163 reviews" "
Rating 8 - Good. 36 out of 163 reviews" "
Rating 6 - Okay. 7 out of 163 reviews" "
Rating 4 - Poor. 2 out of 163 reviews" "
Rating 2 - Terrible. 0 out of 163 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Palma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had an amazing stay, thanks so much! The staff was so lovely, helpful and kind <3 hope to be back one day!
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious resort near the national park. Staff were very friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay at Mulu Marriott
We really enjoyed our stay at Marriott Hotel Mulu and would recommend staying here for a comfotably place to rest and restore after visiting the Mulu National Park and its amazing cave tours and other sites.
Stayed 1 night in Sep 2023

10/10 Excellent

Jiyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

ENG LENG

Stayed 2 nights in May 2023

10/10 Excellent

Emanuelle Lazaroni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We like the service by the friendly staffs. The breakfast and dinner is amazing
Stayed 2 nights in Apr 2023

8/10 Good

Matthew

Stayed 4 nights in Apr 2023

10/10 Excellent

ming wai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the room and the toilet
Stayed 3 nights in Mar 2023

8/10 Good

choon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and staff -Great. Food just ok.
Room was lovely and spacious, clean and comfortable although bath towels were not luxurious and fluffy but rather a little on the thin side. Staff on resort were really friendly. Food at buffet restaurant was just ok for what we paid. A little uninteresting and not what a expect from Marriott. Meats on buffet were processed. No fresh meats, duck or smoked salmon. No selection of cheese. Salad was poor.
Stayed 3 nights in Feb 2023

8/10 Good

HIRONORI, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While you get everything including hot bath tub, free shuttle bus is a shared service, and if you have specific schedule, you’d better move ahead, not to miss your activities.
Stayed 2 nights in Jan 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort by the river with super rooms, good food and wines, great staff. Only pity was that the swimming pool was closed. We hope that the pool will be open for our next visit. We also recommend that the shuttle bus to the National Park should be more frequent - we had a few delayed pick ups including at the airport when we arrived.
Stayed 5 nights in Aug 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Great stay, especially after finishing the Pinnacle climb. Clean room, great service. Food was just ok.
Stayed 1 night in Aug 2022

4/10 Poor

Merrill

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not impressed.
Stayed 1 night in Aug 2022

10/10 Excellent

Ng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Exceptional
This really is an extraordinary hotel. The staff are magnificent. The rooms are large, sumptuous, and well equipped with beautiful balconies and perfect bathrooms. The staff can’t do enough for you and are amongst the best I’ve bet. As for the location ….. well Mulu is something else altogether. This hotel is a real gem - the best Marriott I’ve stayed in for sure.
Stayed 1 night in May 2022

10/10 Excellent

Heather Anne, Iskandar Puteri

Stayed 2 nights in Jan 2022

10/10 Excellent

HENRY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to unplug
Very comfortable room. Probably need to improve the lighting as certain area seems to be a little dim.
Stayed 4 nights in Dec 2021

10/10 Excellent

Hieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Latrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Latrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great service, excellent food. Its everything advertised and more. Very hospitable with no complications at all.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful! Lovely hotel. Our room was beautiful and very spacious. Good bed and good shower. The breakfast was also good with a lot of options. The hotel offers a free shuttle from the airport and to the national park. Really nice hotel.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Almost perfect place until they told me they had ran out of toothbrush and toothpaste.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, super friendly staff, super service to get to the national park. And the airport. This place had it all. Bring cash though as the WiFi don't always work so neither will your card
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall is this place is very nice. It’s not the same as normal Marriott standard but it’s in the middle of the jungle. When we first arrived however it was quite disappointing as there was no electricity. I think the water to the room must have an electric pump as no water there worked so couldn’t even shower. The WiFi is terrible so don’t have high hopes. Some of the board walk around the pool could be replaced and it swept for insects and their excrement more regularly. The Asian food at dinner is decent if extremely over priced. The western food we tried off the menu was pretty terrible: raw pizza.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
the bathroom sink did soooo slow drain. i should wash my hands, faces with shower.
Stayed 3 nights in Oct 2019

10/10 Excellent

Izzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely go back
It was an amazing stay, the hotel was incredible, the amenities were great, and the staff were very helpful and friendly. We had a lovely time here.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Jersie, Perth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully set in lush rainforest environment. Friendly staff. Delicious food. But could never find towels neat swimming pool area.
Stayed 3 nights in Jul 2019

10/10 Excellent

Eric, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best place to stay in Mulu, however there are not that many other options. It is pricey, but the resort was very much in character with the island while maintaining the luxury aspects. Food was fine but recommend you head down to park area for local food.
Stayed 3 nights in Jun 2019

10/10 Excellent

GTC

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service.
Stayed 3 nights in Apr 2019
Response from Miri Marriott on 7 May 2019
Dear GTC, Thank you for the positive feedback and the excellent score. We greatly appreciate your kind patronage and looking forward to welcome you back to our hotel.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being in a remote place near dense rain forests, there are bugs and insects at night, especially in the common open areas. If you have phobias of insects and bugs, this place (I don't mean the hotel alone), is not your place. The whole Mulu Park is crawling with (some magnificent and very interesting) insects.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Been before , so good that I had to return . At the Marriott one can experience the testing environment of the rain forest and return to comfort each night. Mulu Marriott is a unique magical .
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely secluded resort located closely to Mulu National Park. The cave tours are interesting and a bit of an adventure, and there's a lot to see on the treks through the forest. After a day of exploration, it's perfect to come back and relax in the comfortable rooms.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very well maintained, staffs are very polite and friendly, late check out wasn’t an issue at all, truly a Malaysian hospitality
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and classy. Beautiful setting and rooms.
Stayed 2 nights in Dec 2018

8/10 Good

Julia, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and relaxing get away. Great value for money. Loved the setting, the lounge area, the pool, the fitness centre and we had a great treatment at the spa. The food was mediocre but there weren't other options in the area. The caves and the bats in the park are definitely worth seeing too.
Stayed 1 night in Nov 2018

8/10 Good

Gandhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay at Mulu
Amazing stay at Mulu visiting the caves. Staff are friendly, however food and cocktails could do with some more variety! Needs more games options to keep guest busy on a rainy day.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to park Hq, shuttle services to and fro hotel is a plus. Not forgetting to mention the excellent hospitality from the GM, Ben. Thank you for
Stayed 3 nights in Nov 2018

10/10 Excellent

Manu, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, excellent staff polite, helpful and ready to serve. Poor internet connection in the lobby and none in the rooms. This is where they can improve further.
Stayed 2 nights in Oct 2018

10/10 Excellent

Francis J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in an area of outstanding natural beauty.
This is a superb hotel - well designed to fit into an area of outstanding natural beauty. The facilities are excellent - a nice pool area and lots of lounge space, for example and the restaurant is very good. Staff were wonderful - always helpful and cheerful. Rooms are excellent and kept to a high standard of cleanliness.
Stayed 3 nights in Oct 2018

8/10 Good

fc, New Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 4star hotel in Mulu
The hotel is the only one in Mulu National Park. Great location for those who are visiting the National park and see the wildlife and the Caves. It was close to what we wanted to see.
Stayed 2 nights in Oct 2018

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near Mulu NP ... it has a Borneo jungle lodge feel with a wonderful pool... the rooms are very large and the bathrooms have both a shower and tub.
Stayed 3 nights in Sep 2018

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

sefiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most beautiful, most relaxing hotel
Stayed 3 nights in Jun 2018