Pillow-top beds, desk, iron/ironing board, cots/infant beds
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Reviews of Quality Inn

2.5 out of 5
Quality Inn
119 Route 66 E, Moriarty, NM

Reviews

8.2

Very good

Rating 10 - Excellent. 185 out of 462 reviews" "
Rating 8 - Good. 163 out of 462 reviews" "
Rating 6 - Okay. 72 out of 462 reviews" "
Rating 4 - Poor. 29 out of 462 reviews" "
Rating 2 - Terrible. 13 out of 462 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, Nice room and Breakfast in the morning!
Stayed 1 night in Apr 2024
Response from Krystal L on 17 Apr 2024
Thank you for taking the time on sending in your review. Your feedback to us is very important. It is such a delight to know that the hard work our staff puts into keeping this hotel clean for our guests shows. We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe, clean.
Stayed 1 night in Apr 2024
Response from Krystal L on 16 Apr 2024
Thank you for taking the time on sending in your review. Your feedback to us is very important. It is such a delight to know that the hard work our staff puts into keeping this hotel clean for our guests shows. We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from Mandy H. on 15 Apr 2024
Dear Claudia , Thank you for taking the time to complete our online survey. We appreciate any and all feed back about your stay at our hotel . We strive to be the best in the west . We hope you have a Quality day .

8/10 Good

Debra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good!
Stayed 1 night in Apr 2024
Response from Krystal L on 10 Apr 2024
Thank you for taking the time on sending in your review. Your feedback to us is very important. It is such a delight to know that the hard work our staff puts into keeping this hotel clean for our guests shows. We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

2/10 Terrible

Melissa

Business traveller
4 am no power waited til 11 am to check out and cancel the 2nd night stay! Room keys were not working so yo no power and it was getting cold no breakfast or warm coffee! Anyways I checked out and was told I wouldn’t be charged for 2nd night and after looking at my back statement I was charged for 2 nights instead of only one!
Stayed 2 nights in Apr 2024
Response from Mandy H. on 11 Apr 2024
Hello Melissa , Thank you for taking the time to complete our online survey about your stay at our hotel. We apologize about the power being out , It was out all through our town . We did offer muffins and the warmest coffee we could make available. We looked into your stay with us and you were only charged for one night and we waved the early departure fee. We emailed you a copy of the charges. We hope you have a Quality day.

10/10 Excellent

Paula

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
It was reasonably priced in a modest area, convenient fo find from the interstate, fairly well lit parking. Staff was super friendly. Has a cute dining area and hot breakfast. The rooms were clean and comfortable. I would stay again.
Stayed 1 night in Apr 2024
Response from Mandy H. on 6 Apr 2024
Dear Paula, Thank you so much for taking the time to do our online survey . We are delighted to hear you enjoyed your stay at our hotel. We strive to be the best in the west . We want our guests to feel at home away from home. We look forward to seeing you the next time your in our neighborhood. Have a Quality day and safe travels.

8/10 Good

Deborah

Travelled with partner
Liked: Staff & service, amenities
Seemed a bit run down in the area
Stayed 1 night in Apr 2024
Response from Mandy H. on 5 Apr 2024
Dear Deborah , Thank you for taking the time to complete our online survey. We appreciate the feed back . We are an older hotel with charm. We strive to make each guests stay as pleasant and comfortable as possible. We hope to see you next time your through our town. Have a great day .

8/10 Good

peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
quiet area away from Albuquerque
Stayed 1 night in Mar 2024
Response from Krystal L on 2 Apr 2024
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

10/10 Excellent

Darlene

Stayed 1 night in Mar 2024
Response from Mandy H. on 30 Mar 2024
Dear Darlene, Thank you so much for taking the time to fill out a review for us. We are delighted to see you enjoyed your stay with us . We strive to be the best in west . We look forward to seeing you the next time your in our neighborhood. Have a Quality day .

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
The online description of the restaurants that were near were actually closed.
Stayed 1 night in Mar 2024
Response from Krystal L on 19 Mar 2024
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

10/10 Excellent

marla, Hayfield

Travelled with family
Very nice
Stayed 1 night in Feb 2024
Response from Krystal L on 19 Mar 2024
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities
A little rough around the edges
Stayed 1 night in Feb 2024
Response from Krystal L on 20 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We value all of our guests and their feedback. We hope to see you again in the future and hope you have a quality day!

6/10 Okay

Tommy

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Stay was fine.
Stayed 1 night in Feb 2024
Response from Krystal L on 19 Mar 2024
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, fairly new hotel. Room was small, but neat. Best trailer parking in Moriarty that I have found yet.
Stayed 1 night in Jan 2024
Response from Krystal L on 19 Mar 2024
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. There was parking for the school bus I was transporting and the room was comfortable and clean
Stayed 1 night in Dec 2023
Response from Krystal L on 3 Jan 2024
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I was surprised at the high rating as worn as this hotel is getting, unless it is of thier exceptional breakfast. It was A+.
Stayed 1 night in Dec 2023
Response from Krystal L on 3 Jan 2024
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Krystal L on 19 Mar 2024
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

6/10 Okay

Robin

Liked: Cleanliness, staff & service, room comfort
Questionable "quality"
This hotel definitely has an older feel to it. No working elevator to the second floor. Appliances and lighting fixtures were wobbly and unpredictable. We expected more for the price. Good breakfast though!
Stayed 1 night in Dec 2023
Response from Krystal L on 31 Dec 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

8/10 Good

Gregory

Stayed 1 night in Dec 2023
Response from Krystal L on 2 Jan 2024
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

8/10 Good

Jeff

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Krystal L on 31 Dec 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

6/10 Okay

Jon

Stayed 1 night in Dec 2023
Response from Krystal L on 31 Dec 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

6/10 Okay

Tim

Disliked: Cleanliness, property conditions & facilities
Old and dated, needs attention
Decent place to stay for 1 night. Old, outdated, not as clean as should be. Shower did not drain properly. Needs updating.
Stayed 1 night in Dec 2023
Response from Krystal L on 20 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am sorry you were not satisfied with your room. We value all of our guests and their feedback. We hope to see you again in the future and hope you have a quality day!

10/10 Excellent

Sahona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. The breakfast was great
Stayed 1 night in Dec 2023
Response from Mandy S. on 23 Dec 2023
Dear Valued Guest, Thank you so much for taking the time to do a survey . We appreciate all your feed back . We are delighted to hear you enjoyed your stay and breakfast. We look forward to seeing you the next time your in our neighborhood.

10/10 Excellent

Robin

Stayed 1 night in Dec 2023
Response from Krystal L on 19 Mar 2024
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

10/10 Excellent

Preston

Stayed 1 night in Dec 2023
Response from Krystal L on 20 Dec 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

10/10 Excellent

Amanda

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Krystal L on 20 Dec 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

2/10 Terrible

kirk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed stay
The girl at check in was the best thing about that hotel! The toilet was so loose you thought you were going fall off. The faucet at the sink leaked when on. The toilet ran all night. There was a used wet wash cloth behind the door. All of the lights were on in the room when i walked in, like someone was staying in there. Called front desk no answer twice.
Stayed 1 night in Dec 2023
Response from Krystal on 13 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am sorry you were not satisfied with your room. Sorry you never got through to the front desk, our agent was busy assisting other guests. Next time please come to the front desk so we can get you moved to a different room. We will have maintenance take a look at these issues. We value all of our guests and their feedback. We hope to see you again in the future and hope you have a quality day!

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Candies on the pillow was a nice touch
Stayed 1 night in Nov 2023
Response from Krystal on 28 Nov 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

10/10 Excellent

Glennys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy feeling with friendly helpful staff.
Stayed 1 night in Nov 2023
Response from Krystal on 28 Nov 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

10/10 Excellent

Herbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Response from Mandy S. on 23 Nov 2023
Dear Herbert, We thank you for taking the time to give us a review . We hope you enjoyed your stay with us . We strive to be the best in the west . Have a terrific day .

10/10 Excellent

Brian, Longmont

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young gentleman at the front desk was very professional and friendly. 👍
Stayed 1 night in Nov 2023
Response from Krystal on 18 Nov 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely maintained property with friendly staff and very helpful staff. They also had some snacks available. I gave it 4 stars as 5 would mean it's a luxury hotel.
Stayed 1 night in Oct 2023
Response from Mandy S. on 21 Oct 2023
Thank you so much for taking the time to do a survey for us. We are delighted to hear you enjoyed your stay . We strive to be the best in the west . Hope to see you again soon .

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mandy S. on 22 Oct 2023
Thank you for taking the time to do a survey on us . We appreciate your feed back . We strive to be the best in the west . Have a wonderful day . We look forward to seeing you the next time your in our neighborhood.

10/10 Excellent

Darren

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only dislike was a dog in the room next door barked alot..
Stayed 1 night in Oct 2023
Response from Mandy S. on 21 Oct 2023
Thank you for taking the time to do our survey. We value each guest and their feedback. The next time you have any issues with anything please let us know so we can address the issue and make for a more enjoyable stay. We hope to see you next time your in our neighborhood. Have a Quality day .

10/10 Excellent

Payricia

Stayed 1 night in Oct 2023
Response from Krystal on 18 Nov 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

6/10 Okay

Joan

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Mandy S. on 22 Oct 2023
Thank you for taking the time to do a survey for us . We value each of our guests opinion's and feed back. We hope to see you in the future have a Quality day.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
It was fine
Pros: - The staff are friendly and professional - The room was clean - Beds were comfortable - Breakfast was great Cons: - Walls are paper thin. We could hear EVERYTHING our neighbors were doing. - Fridge and AC were loud, but plus side the noise covered neighbors conversations while it ran lol. - We got the room with the covered window because it was against the pool room. We got zero light. - Back and side doors are broken/jammed so the only way to reliably go in was the front.
Stayed 1 night in Oct 2023
Response from Mandy S. on 21 Oct 2023
Thank you for taking the time to do our survey. We apologize for failing to exceed your expectations with your stay. Our hotel is on the older side and we are slowly doing updates to the property. We would have been happy to move you to a different room if we were not sold out but unfortunately with the balloon fiesta we were sold out. I hope you will give us another chance to improve your stay in the future . Thank you for your feedback. Have a Quality day .

8/10 Good

Patricia

Stayed 1 night in Oct 2023
Response from Krystal on 18 Nov 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

10/10 Excellent

Thomas E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Inn Moriarty
Excellent hotel. Welcoming, quiet and clean. Highly recommend to anyone
Stayed 1 night in Oct 2023
Response from Krystal on 10 Oct 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good or bad, it met our expectations
Stayed 1 night in Oct 2023
Response from Krystal on 10 Oct 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

10/10 Excellent

Daneece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and quick to check us in. They accomodated us with a ground level rooom upon request. There was parking for our pickup and boat. Room was nice and clean. Will stay there again.
Stayed 1 night in Oct 2023
Response from Mandy S on 7 Oct 2023
Thank you so much for staying with us at the Quality Inn . We are more then happy to accommodate all our guests and their requests . We strive to be the best in the west. Have a quality day . We look forward to seeing you the next time your in our neighborhood.

10/10 Excellent

Robin, henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed
Stayed 1 night in Sep 2023
Response from Mandy S on 7 Oct 2023
Thank you so much for staying with us. We are happy to hear you enjoyed our beds as well as your stay. We strive to be the best in the west . We hope you have a quality day and look forward to seeing you the next time your in our neighborhood.

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean, very friendly check in staff . great value
Stayed 1 night in Sep 2023
Response from Mandy S on 7 Oct 2023
Thank you so much for your positive feed back about your recent stay with us at the Quality Inn. We strive to be the best in the west . We hope you will come see us the next time your in our neighborhood. Have a quality day .

10/10 Excellent

John

Stayed 1 night in Sep 2023
Response from Mandy S on 7 Oct 2023
Thank you so much for your feed back about your stay . We hope to see you next time your in our neighborhood. Have a quality day.

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Tiny
Smallest room I ever had stayed in
Stayed 1 night in Aug 2023
Response from Krystal on 10 Oct 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Mandy S on 7 Oct 2023
Thank you so much for your feed back about ypur stay . We hope you have a quality day.

10/10 Excellent

Reagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2023
Response from Krystal on 10 Oct 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

10/10 Excellent

Shirley

Stayed 1 night in Aug 2023
Response from Krystal on 10 Oct 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

8/10 Good

Susie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, safe and clean bedding!
Stayed 1 night in Aug 2023
Response from Krystal on 10 Oct 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!

6/10 Okay

Rosa

Business traveller
I was there three nights and two days and they never went to clean the room
Stayed 3 nights in Jul 2023
Response from Krystal on 10 Oct 2023
Thank you for taking the time on sending in your review. Your feedback to us is very important! We are pleased to hear that your stay with us here at the Quality Inn was satisfactory. We hope to see you again in the future and hope you have a quality day!