8/10
The hotel facilities were clean, comfortable, large rooms contributing to a relaxing and enjoyable stay. Although we experienced a minor issue with the air conditioning at first, the front desk staff handled it promptly and professionally by relocating us to a new room, which we greatly appreciated.
I would especially like to thank Mrs. Maria Garvasio, the breakfast attendant, who truly made a lasting impression. She welcomed every guest with genuine warmth and a friendly smile, creating a pleasant and inviting atmosphere each morning. Her attention to detail, professionalism, and kind demeanor brought an extra level of care to the breakfast experience. It's clear that she takes great pride in her work, and it did not go unnoticed.
Exceptional service like hers greatly enhances the overall guest experience. Thank you, Mrs. Garvasio, and heartfelt thanks to the entire team!
Renata
Menginap 3 malam pada Jun 2025
