Private kitchen

Reviews of Stamford Plaza Melbourne

5 out of 5
Stamford Plaza Melbourne
111 Little Collins Street, Melbourne, VIC

Reviews

7.8

Good

Rating 10 - Excellent. 424 out of 1107 reviews" "
Rating 8 - Good. 327 out of 1107 reviews" "
Rating 6 - Okay. 174 out of 1107 reviews" "
Rating 4 - Poor. 115 out of 1107 reviews" "
Rating 2 - Terrible. 67 out of 1107 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Saif Ian Rashid General Manager on 25 Mar 2024
Dear Joanne,Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

10/10 Excellent

JAMES

Stayed 4 nights in Mar 2024
Response from Saif Ian Rashid General Manager on 20 Mar 2024
Dear James, Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

10/10 Excellent

Peter

Good quality hotel great location
Stayed 1 night in Mar 2024
Response from Saif Ian Rashid General Manager on 19 Mar 2024
Dear Peter, Thank you for your feedback following your stay at the Stamford Plaza Melbourne. I am delighted that you enjoyed our exceptional location in central Melbourne and hope you had to time to take in all that Melbourne has to offer.Our team works hard to ensure that our guests have a comfortable and enjoyable experience, and it's rewarding to know that our efforts were appreciated.We certainly look forward to welcoming you back during your next visit to Melbourne.Best Regards,Saif Ian RashidGeneral Manager

6/10 Okay

Ceejay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room I had the spa made more noise then it did working . It was poor I was disappointed with the in room spa. Not worth the money I spent for that room . The upstairs communal spa was good of course but If I wanted a communal spa I would've found a cheaper option . The room was a lil untidy other then that the service was good.
Stayed 1 night in Mar 2024
Response from Saif Ian Rashid General Manager on 21 Mar 2024
Dear Ceejay, Thank you for taking the time to share your feedback following your stay here in Stamford Plaza Melbourne. We are sorry to note that your stay did not meet your expectations in all areas and share your disappointment that we have fallen short in our delivery of an exceptional stay.It is through comments such as yours that we are able to identify areas with potential for improvement and I will certainly ensure your feedback is shared with our team for their further review. Your satisfaction is important to us, and we would welcome the opportunity to restore your confidence in our hotel. Please feel free to contact our guest services team directly if you would like to discuss your experience further or if there is anything specific we can do to make amends.Thank you for choosing to stay with us, and we hope to have another chance to serve you better in the future.Best Regards,Saif Ian RashidGeneral Manager

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Large property, room was comfortable, staff were good. Nothing to complain about. I would stay again.
Stayed 1 night in Mar 2024
Response from Saif Ian Rashid General Manager on 21 Mar 2024
Dear Daniel,Thank you for choosing to stay with Stamford Plaza Melbourne and for sharing your experience. We're delighted to hear that you found our property spacious and your room comfortable. Providing a comfortable and welcoming environment for our guests is our top priority, and we're pleased to know that we succeeded in your case.It's also great to hear that you had positive interactions with our staff. We strive to provide excellent service, and your kind words are a testament to our team's efforts.We appreciate your feedback and are thrilled to hear that you would choose to stay with us again. We look forward to welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Saif Ian RashidGeneral Manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Saif Ian Rashid General Manager on 19 Mar 2024
Dear David, Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, staff & service
How close it was to things and very straightforward to get to What I didn't like was the information they should have told you at check in like the lifts
Stayed 1 night in Feb 2024
Response from Saif Ian Rashid General Manager on 29 Feb 2024
Dear Steve,Thank you for taking the time to share your thoughts about your recent stay with Stamford Plaza Melbourne. We're glad to hear that you found our hotel conveniently located and easy to access. We appreciate your feedback about the information provided at check-in, especially regarding the lifts. Your input is valuable, and we'll use it to enhance the overall guest experience.We hope to have the pleasure of welcoming you back for another positive experience in the future.Best regards,Saif Ian RashidGeneral Manager

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Saif Ian Rashid General Manager on 29 Feb 2024
Dear Leon, Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to change rooms, partner got stuck inthe bathroom, the second room was in front of a biulding site, woke up at 630, every morning , cleaning staff very noisy , putting garbage bags in stair well and letting door slamand letting door slam, food and hospitalty was very good
Stayed 4 nights in Feb 2024
Response from Saif Ian Rashid General Manager on 26 Feb 2024
Dear Andrew,Thank you for sharing your recent experience with Stamford Plaza Melbourne. We sincerely apologize for the inconvenience and discomfort you encountered during your stay.It's disappointing to hear about the challenges you faced, including the need to change rooms and the disturbance caused by our cleaning staff. Please know that we take these issues seriously, and we will address them with our team to ensure improvements are made to enhance the overall guest experience.On a positive note, we're glad to hear that you enjoyed the food and hospitality provided during your stay. Your feedback regarding this aspect of your experience is greatly appreciated and will be shared with our team as motivation to continue delivering excellent service.We hope to have the opportunity to welcome you back in the future for a much more seamless and enjoyable stay.Warm regards,Saif Ian RashidGeneral Manager

6/10 Okay

Louise

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
A mouse seen in the restaurant, was of concern.
Stayed 3 nights in Feb 2024
Response from Avi Khera Hotel Manager on 12 Mar 2024
Dear Louise, Thank you for your feedback following your stay here in Stamford Plaza Melbourne. Please be informed that we have addressed the matter. If you would like to further discuss your feedback, please do not hesitate to contact us and look for the Hotel Manager.Best Regards, Avi KheraHotel Manager

10/10 Excellent

Berge

Stayed 1 night in Feb 2024
Response from Saif Ian Rashid General Manager on 25 Mar 2024
Dear Berge,Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

8/10 Good

Cleopatra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walking distance to MCG, Bourke St Mall and trams. Highly recommend including breakfast when booking.
Stayed 3 nights in Feb 2024
Response from Saif Ian Rashid General Manager on 20 Feb 2024
Dear Cleopatra,Thank you for your wonderful review and for recommending our hotel! We're thrilled to hear that you enjoyed our great location, within easy walking distance to popular attractions like the MCG and Bourke St Mall.We're also pleased to know that you found the inclusion of breakfast to be highly recommendable. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Saif Ian RashidGeneral Manager

8/10 Good

Wade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than having to put a $100 per night deposit that is taken out of account right away but takes 5 business days to get back was a good place to stay.
Stayed 3 nights in Feb 2024
Response from Saif Ian Rashid General Manager on 21 Feb 2024
Dear Wade, Thank you for taking the time to provide us with your thoughtful and thorough feedback following your recent stay at Stamford Plaza Melbourne.Your constructive comments are very helpful in seeing where we can make improvements and all feedback is welcomed and reviewed accordingly. I am also sorry to hear that you are experiencing a delay with the release of your funds and appreciate that this can be frustrating. As part of our check-in process we do take a guarantee of payment for your accommodation and also an additional amount to cover any further charges, as per standard international hotel practice. Upon settlement of your account when departing the hotel we notify your bank to release any unused funds. Unfortunately we do not have any control over the time of this, though generally it is about 5 working days. We do suggest that you contact your bank for assistance. We hope to welcome you back in the near future.Kind regards,Saif Ian RashidGeneral Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Saif Ian Rashid General Manager on 21 Feb 2024
Dear Daniel, Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

10/10 Excellent

nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay in a great spacious room. Enjoyed High Tea at restaurant. Very convenient for walking around the city.
Stayed 2 nights in Dec 2023
Response from Saif Ian Rashid General Manager on 13 Feb 2024
Dear Nigel,Thank you for sharing your experience with Stamford Plaza Mlebourne! We're thrilled to hear that you had a very comfortable stay in one of our great spacious rooms. It's wonderful to know that you enjoyed High Tea at our restaurant and found our location convenient for exploring the city on foot.We appreciate your kind words, and we look forward to welcoming you back for another enjoyable stay and delightful experiences in the future.Best regards,Saif Ian RashidGeneral Manager

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. Good for weekend visit. Room was a bit tired, but large and comfortable.
Stayed 1 night in Feb 2024
Response from Saif Ian Rashid General Manager on 12 Feb 2024
Dear Scott,Thank you for choosing Stamford Plaza Melbourne and for taking the time to share your feedback. We're delighted to hear that you found our hotel to be great value for money and suitable for a weekend visit.We appreciate your observation about the room, and we apologize for any tiredness you may have experienced. Please be assured that we are continuously working on upgrades to enhance our guests' experience.We look forward to welcoming you back and hope to provide you with an even more comfortable stay in the future.Best regards,Saif Ian RashidGeneral Manager

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Saif Ian Rashid General Manager on 12 Feb 2024
Dear Christian, Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Super comfy room, lots of space to relax and chill. Will definitely stay here again!
Stayed 3 nights in Jan 2024
Response from Saif Ian Rashid General Manager on 5 Feb 2024
Dear Candice, Thank you for your 5-star rating of your recent stay here in Stamford Plaza Melbourne. Feedback such as yours is very valuable to the hotel as it tells us what we are doing right. Thank you for appreciating our high standard of service and facilities, it’s always a pleasure to fulfil our guest’s needs in this area . Best Regards,Saif Ian RashidGeneral Manager

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room allocated was very comfortable, clean and spacious. All in all a great stay.
Stayed 2 nights in Jan 2024
Response from Saif Ian Rashid General Manager on 8 Feb 2024
Dear Katie,Thank you for taking the time to share your positive feedback about your recent stay here in Stamford Plaza Melbourne. We're delighted to hear that the room we allocated was very comfortable, clean, and spacious, providing you with a great stay. Feedback such as yours is very valuable to the hotel as it tells us what we are doing right. Thank you for appreciating our high standard of service and facilities, it’s always a pleasure to fulfil our guest’s needs in this area . Your satisfaction is our priority, and we look forward to welcoming you back for another comfortable and enjoyable experience in the future.Best Regards,Saif Ian RashidGeneral Manager

2/10 Terrible

Biljana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old and run down, the air conditioning not able to handle the hot Melbourne days and the options to resolve limited. Disappointed with our stay - the only saving grace was the close proximity to the AO tennis precinct.
Stayed 2 nights in Jan 2024
Response from Saif Ian Rashid General Manager on 8 Feb 2024
Dear Biljana,Thank you for taking the time to share your feedback with us about your recent stay here in Stamford Plaza Melbourne. We sincerely apologize for any inconvenience you experienced during your stay and regret that we fell short of your expectations.We understand the importance of a comfortable environment, especially during hot Melbourne days, and we regret that the air conditioning system did not meet your needs. Your comments regarding the property's condition have been duly noted, and we will address these concerns with our maintenance team to ensure that necessary improvements are made promptly.While we're pleased to hear that our proximity to the AO tennis precinct was a positive aspect of your stay, we regret that it was not enough to fully compensate for the issues you encountered.Please know that your feedback is invaluable to us, as it allows us to identify areas for improvement and take corrective action. We sincerely apologize for any inconvenience caused and hope that you will consider giving us another opportunity to provide you with a more enjoyable experience in the future.Warm regards,Saif Ian RashidGeneral Manager

10/10 Excellent

Kosta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Saif Ian Rashid General Manager on 8 Feb 2024
Dear Kosta, Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Saif Ian Rashid General Manager on 8 Feb 2024
Dear Kate, Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

8/10 Good

Melanie

Stayed 2 nights in Jan 2024

10/10 Excellent

guada

Liked: Cleanliness, amenities
Excellent location. No complaints. Stayed for 5 days.
Stayed 4 nights in Jan 2024
Response from Saif Ian Rashid General Manager on 8 Feb 2024
Dear Guada, Thank you for your review and 5 star rating following your recent stay at Stamford Plaza Melbourne. We are delighted you found our service and facilities exceeded your expectations in all the areas and that you enjoyed a great stay with us. We look forward to welcoming you back in the not too distant future. Best Regards,Saif Ian RashidGeneral Manager

10/10 Excellent

robert

Stayed 1 night in Jan 2024

8/10 Good

Mari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has got old world charm. Sauna and spa area are excellent.
Stayed 1 night in Jan 2024
Response from Saif Ian Rashid General Manager on 8 Feb 2024
Dear Mari,Thank you for sharing your experience about your recent stay here in Stamford Plaza Melbourne. We're delighted to hear that you appreciate the old-world charm of our establishment and that you enjoyed the excellent sauna and spa areas.Your satisfaction is important to us, and we hope to continue providing you with a charming and pleasant experience during your future visits.Best regards,Saif Ian RashidGeneral Manager

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Saif Ian Rashid General Manager on 8 Feb 2024
Dear Alana, Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

10/10 Excellent

Paul

Stayed 1 night in Jan 2024
Response from Saif Ian Rashid General Manager on 9 Feb 2024
Dear Paul, Thank you for your review and 5 star rating following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

10/10 Excellent

Jonathon

Stayed 2 nights in Jan 2024
Response from Saif Ian Rashid General Manager on 20 Jan 2024
Dear Jonathon, Thank you so much for your kind words and it's great to see that you had such a fabulous time during your stay at Stamford Plaza Melbourne.I hope you had time to make the most of all that Melbourne has to offer. We can't wait to see you back soon.Best Regards, Saif Ian RashidGeneral Manager

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 3 nights in Jan 2024
Response from Saif Ian Rashid General Manager on 20 Jan 2024
Dear Lucy, Thank you for your feedback following your stay at the Stamford Plaza Melbourne. I am delighted that you enjoyed our exceptional location in central Melbourne and hope you had to time to take in all that Melbourne has to offer.We certainly look forward to welcoming you back during your next visit to Melbourne.Best Regards,Saif Ian RashidGeneral Manager

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room close to everything including the theatre.
Stayed 2 nights in Jan 2024
Response from Saif Ian Rashid General Manager on 20 Jan 2024
Dear Christopher, Thank you for your feedback following your recent stay here in Stamford Plaza Melbourne.We're delighted to hear that you enjoyed the spacious room and found our location convenient, especially being close to everything, including the theatre.We appreciate your positive comments and hope to welcome you back for another enjoyable stay in the future.Best regards,Saif Ian RashidGeneral Manager

6/10 Okay

David John

Stayed 5 nights in Dec 2023

6/10 Okay

James

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

david

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Suraj sumi and prassanna were five star staff!
Stayed 4 nights in Jan 2024
Response from Saif Ian Rashid General Manager on 20 Jan 2024
Dear David,Thank you for taking the time to acknowledge the exceptional service provided by Suraj, Sumi, and Prassanna during your stay here in Stamford Plaza Melbourne. We're thrilled to hear that they contributed to your positive experience.We'll be sure to pass on your compliments to Suraj, Sumi, and Prassanna, recognizing them for their five-star service. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another outstanding stay.Best regards,Saif Ian RashidGeneral Manager

10/10 Excellent

Suzy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jan 2024
Response from Saif Ian Rashid General Manager on 20 Jan 2024
Dear Suzy, Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

10/10 Excellent

Jim

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the venue for one night to go visit Phillip Island. Despite the hotel facility is a bit on the old side, it is well kept and maintained. Staff was super friendly and helpful. Breakfast was included with plenty of food to be had. The restaurant served tasty food, but did close early (around 9). The location of the hotel is perfect, it is right downtown so one can walk around and enjoy the multi-cultural environments and the movie theater is about 10 min walk. We would recommend this venue for personal or corporate travel.
Response from Saif Ian Rashid General Manager on 20 Jan 2024
Dear Jim,Thank you for sharing your feedback from your stay with Stamford Plaza Melbourne. We're delighted to hear that you chose our venue for your visit to Phillip Island and had a positive experience.We appreciate your understanding regarding the older facilities and are glad to know that despite this, you found the hotel well-kept and maintained. It's great to hear that the staff was super friendly and helpful, and that you enjoyed the inclusive breakfast with plenty of food.We're pleased that you found the location perfect for exploring downtown and its multi-cultural environments, with the added convenience of a movie theater nearby. Thank you for recommending our venue for both personal and corporate travel.We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Saif Ian RashidGeneral Manager

2/10 Terrible

Apoorv

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not stood on the commintments made. Went on my Anniversary, ruined it big time.
Stayed 1 night in Jan 2024

6/10 Okay

danika

Travelled with partner
close to everything and comfortable stay
Stayed 4 nights in Jan 2024
Response from Saif Ian Rashid General Manager on 21 Jan 2024
Dear Danika,Thank you for taking the time to share your feedback with your stay here in Stamford Plaza Melbourne. We're pleased to hear that you found our location to be close to everything and that you had a comfortable stay. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another enjoyable experience in the future.Best regards,Saif Ian RashidGeneral Manager

10/10 Excellent

Alphonsus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed three nights over the New Year period and took the breakfast and parking options too. Safe, clean, comfortable and easy walking distance to all the local attractions. Very convenient for the free city tram too. Excellent service. Will stay again.
Stayed 3 nights in Dec 2023
Response from Saif Ian Rashid General Manager on 20 Jan 2024
Dear Alphonsus, Thank you for taking the time to share your feedback regarding your three-night stay here in Stamford Plaza Melbourne over the New Year period. We're thrilled to hear that you had a positive experience and appreciated the breakfast and parking options.It's great to know that you felt safe, found the hotel clean and comfortable, and enjoyed the convenience of being within easy walking distance to local attractions. We're also pleased that the location was very convenient for the free city tram.Thank you for highlighting the excellent service, and we're honored by your intention to stay with us again. We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Saif Ian RashidGeneral Manager

10/10 Excellent

Darren

Stayed 2 nights in Dec 2023

2/10 Terrible

Yum

Stayed 6 nights in Dec 2023
Response from Saif Ian Rashid General Manager on 21 Jan 2024
Dear Yum, Thank you for sharing your feedback regarding your recent stay. Our goal is to ensure that all guests have a pleasant and comfortable experience, and your feedback is valuable in helping us achieve that goal. If you're willing to share more details, please don't hesitate to reach out. We are committed to providing the best possible guest experience and would like to learn more about how we can enhance our services.Thank you for staying with us, and we hope to have the opportunity to better serve you in the future.Best regards,Saif Ian RashidGeneral Manager

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

6/10 Okay

Craig

Response from Saif Ian Rashid General Manager on 12 Feb 2024
Dear Craig, Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service
Surprise bond we had to pay at the beginning. Also overheard other guests having the same issue, be aware.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Heavy construction out window very noisy
Stayed 2 nights in Dec 2023

10/10 Excellent

Lionel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed over Christmas as we were visiting family. The stay was comfortable and fantastic, the room was large and spacious and with enough room to manage the family over the period. The breakfast was good and made life easy with 2 small boys in tow. We would stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had was spacious and had a small lounge room with tv, couches and kitchenette which I wasn’t expecting for the price I paid. Checking was easy, quick and efficient and room bond was refunded in less than 48 hours.
Stayed 1 night in Dec 2023

6/10 Okay

Todd

Travelled with partner
Disliked: Property conditions & facilities
An older property that has seen a lot of guests. Visible wear and tear in the room
Stayed 1 night in Dec 2023

8/10 Good

Jacqueline, Lake Gardens

Liked: Cleanliness, property conditions & facilities