All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Good location, close to where I need to go. The property manager is excellent and very helpful.
Chris
Stayed 3 nights in Feb 2024
Response from Lauren on 25 Feb 2024
Dear Chris,Thank you for sharing your feedback with us. We are pleased to hear that you found our location convenient for your needs and that you received excellent assistance from our property manager.We are committed to providing outstanding service and ensuring that all our guests have a comfortable and enjoyable stay. If there is anything specific we can do to enhance your experience further, please feel free to let us know.We appreciate your review and look forward to welcoming you back to Quest on Dorcas in the future.Warm regards,Lauren BerryGeneral ManagerQuest on Dorcas
Room 201 is in poor condition and is urgent need of renovation. Kitchen bench has a major crack, bathroom is extremely tired and unkept. Carpets are worn and curtains are poorly fitted.
Emil
Stayed 4 nights in Jan 2024
Response from Reception on 22 Jan 2024
Hello Emil,Thank you for your feedback. We appreciate all forms of feedback.We are currently seeking quotes for benchtops, carpets and drapes to be replaced which we are very excited about. I will have our housekeeping and maintenance team attend to the bathroom to ensure the upkeep is met.We do have different two bedroom apartments and I would be happy for you to reach out directly to me when you next require to book. questondorcas@questapartments.com.auOnce again, thank you so much.Kindest Regards,LeslieFront Office Team Leader
10/10 Excellent
JULIE
Travelled with family
15 Dec 2023
Liked: Cleanliness, room comfort
Well appointed spacious apartment very close to tram and nearby convenience stores.
JULIE
Stayed 1 night in Dec 2023
Response from EUGENE on 19 Dec 2023
Dear Julie,Thank you for sharing your delightful feedback on Hotels.com! We're thrilled to hear that you enjoyed the well-appointed and spacious apartment at Quest on Dorcas. Our prime location near trams and convenience stores aims to provide convenience and enhance your overall experience.Your positive comments are truly appreciated, and we're grateful for the time you took to share your experience. If you ever have the opportunity to return, we would be delighted to host you again and make your stay equally enjoyable.Best regards,Quest on Dorcas Team
10/10 Excellent
warwick
7 Dec 2023
warwick
Stayed 1 night in Dec 2023
Response from EUGENE on 9 Dec 2023
Dear Warwick,Thank you for taking the time to leave us a perfect 10/10 score on Hotels.com! We're thrilled to hear that you had a wonderful experience during your stay at Quest on Dorcas.Your feedback means a lot to us, and we're delighted to have exceeded your expectations. If you have any specific comments or suggestions you'd like to share, feel free to reach out.We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Quest on Dorcas Team
10/10 Excellent
Sheridan
Travelled with group
7 Dec 2023
Thanks for the stay, was very convenient for us as we were off to see the Foo Fighters 😊
Sheridan
Stayed 1 night in Dec 2023
Response from EUGENE on 9 Dec 2023
Hi Sheridan,Thank you for choosing Quest on Dorcas for your stay! We're thrilled to hear that our location was convenient for your Foo Fighters experience. If there's anything specific you loved about your stay or if you have any suggestions, feel free to share.Looking forward to hosting you again for your next concert adventure!Best regards,Quest on Dorcas Team
Hi Andrew,Thank you for taking the time to share your experience. We're glad to hear you had a positive stay. If there are aspects you particularly enjoyed or any suggestions you have, feel free to let us know. Your feedback is valuable as we strive to provide excellent service.We look forward to welcoming you back to Quest on Dorcas in the future!Best regards,Quest on Dorcas Team
Staff were excellent property overall clean. My only comment was carpet in room had ripple (bump) in it that was trip hazard also the fabric chair was was yuck. Fabric furniture is always hard to keep clean and they wear quickly that chair was done. Would stay again.
Samantha
Stayed 1 night in Nov 2023
Response from Staff on 27 Nov 2023
Hello Samantha,Thank you for your feedback on your recent stay with us. We're so glad that you enjoyed your stay and found our staff to be very friendly and helpful. We take pride in the cleanliness of our rooms and we're so happy that you also found our property to be very clean.We look forward to seeing you again.Warm RegardsLeslie ShorthouseFront Office Team Leader
8/10 Good
Michelle
Travelled with family
20 Nov 2023
Liked: Cleanliness
Great location, clean, friendly staff.
Michelle
Stayed 2 nights in Nov 2023
Response from Quest on 26 Nov 2023
Hello Michelle,Thank you for your feedback. We are so glad that you enjoyed your stay and found our staff to be very friendly and helpful. We take pride in the cleanliness of our rooms and happy that you also found them to be clean.We look forward to seeing you again soon.Warm RegardsLeslie ShorthouseFront Office Team Leader
8/10 Good
Gary
17 Nov 2023
Gary
Stayed 1 night in Nov 2023
Response from EUGENE on 9 Dec 2023
Dear Gary,We appreciate you taking the time to share your feedback on Wotif. We're pleased to see your overall satisfaction with your stay at Quest on Dorcas.If there are any specific aspects you feel we can improve upon, please don't hesitate to let us know. Your input is valuable as we strive to enhance our services.We look forward to the opportunity to host you again and provide an even more enjoyable experience.Best regards,Quest on Dorcas Team
10/10 Excellent
ANTHONY
Business traveller
1 Nov 2023
Liked: Cleanliness, room comfort
ANTHONY
Stayed 1 night in Oct 2023
Response from EUGENE on 5 Nov 2023
Dear Anthony,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you had a wonderful stay. Providing exceptional service is our top priority, and we are delighted that we were able to meet your expectations. Your kind words are truly appreciated, and we look forward to the opportunity to welcome you back for another exceptional stay.Warm regards,Quest on Dorcas Team
Dear Lee,Thank you for choosing to stay with us and for sharing your experience. We're delighted to hear that you had an enjoyable time. Your feedback is valuable, and we'll certainly consider your comments as we strive to enhance our guests' experiences. We hope to have the pleasure of welcoming you back for another great stay.Warm regards, Quest on Dorcas Team
Dear Jason,Thank you for sharing your positive experience at Quest on Dorcas. We appreciate your feedback.It's wonderful to hear that you had a pleasant stay with us. We strive to provide a comfortable and enjoyable experience for all our guests, and we're delighted to know that our efforts resonated with you.Your comments serve as encouragement for our team to continue delivering exceptional service and maintaining the quality of our facilities.We look forward to hosting you again at Quest on Dorcas during your future visits to Melbourne.Warm regards,Quest on Dorcas Team
1. Free parking on site.
2. Free upgraded to a 2-bedroom apartment.
3. Apartment looking a bit tired but well equipped.
4. Our lounge looking right into an office building! No sun. ☹️
5. The main bed room has a lovely corner window looking at War Memorial. 👍
6. A small convenience store few metres away.
6. Lots foid options about 2 blocks away.
7. Generally quiet with a few car/bike loud noises every now and then.
8. The reception lady is very efficient and welcoming.
Yu-Chen
Stayed 2 nights in Sep 2023
Response from Eugene on 28 Sept 2023
Dear Yu-Chen,Thank you for your feedback on your recent stay at Quest on Dorcas. We are always looking for ways to improve our guest experience, and your comments are valuable to us.We are glad to hear that you enjoyed your stay overall. We appreciate your feedback on the positive aspects of your stay, such as the free parking, upgraded apartment, well-equipped kitchen, convenience store, and food options nearby. We are also pleased to hear that you found our reception staff to be efficient and welcoming.We understand your disappointment with the lack of sunlight in your lounge room. Unfortunately, due to the location of the building, some of our apartments do not receive direct sunlight. We apologize for any inconvenience this may have caused.We are committed to providing our guests with the best possible experience, and we will take your feedback into consideration as we look for ways to improve our accommodations. We hope to have the opportunity to welcome you back to Quest on Dorcas in the future.Warm regards,Quest on Dorcas Team
10/10 Excellent
Steven
31 Aug 2023
Steven
Stayed 3 nights in Aug 2023
Response from Eugene on 28 Sept 2023
Dear Steven,Thank you so much for taking the time to leave us this fantastic 5-star review on Quest on Dorcas! We are thrilled to hear that you had such a positive experience during your stay with us.We strive to provide our guests with exceptional service and a comfortable, welcoming environment, and we're delighted to see that we met your expectations. Your kind words truly mean a lot to us, as they serve as a testament to the hard work and dedication of our entire team.We hope that your stay was both enjoyable and memorable. If you have any specific feedback or suggestions that could help us improve even further, please don't hesitate to share them with us. Your input is invaluable to us as we continually aim to enhance the guest experience.Once again, thank you for choosing Quest on Dorcas for your accommodation needs. We sincerely appreciate your support, and we look forward to the opportunity to welcome you back in the future. Should you require any assistance with future bookings or have any questions, please feel free to reach out to us anytime.Warm regards,The Quest on Dorcas Team
10/10 Excellent
Nikki
Travelled with group
22 Aug 2023
Liked: Cleanliness, room comfort
Nikki
Stayed 1 night in Aug 2023
Response from Eugene on 28 Sept 2023
Dear Nikki,We are truly grateful for your outstanding 10 out of 10 review of Quest on Dorcas! Thank you for choosing to stay with us and for taking the time to share your positive experience.Your feedback motivates and inspires our team to continue delivering top-notch service and ensuring every guest feels at home during their stay. It's wonderful to know that we met your expectations and that you had such a memorable time with us.If you ever plan to visit Melbourne again, please do not hesitate to reach out. We would be thrilled to welcome you back and assist in making your next stay just as exceptional as this one.Once more, thank you for your kind words and your support. We look forward to the opportunity to host you again in the future.Warmest regards,The Quest on Dorcas Team
Dear Jessica,We greatly appreciate you taking the time to share your feedback regarding your recent stay at Quest on Dorcas. Your insights are invaluable in helping us enhance our services.While we're pleased to see that you had an overall positive experience, we also note that there may have been some aspects that fell short of your expectations. Please know that we take all feedback seriously and use it as an opportunity to improve.We would love to learn more about your specific concerns or suggestions to better understand how we can make your next stay a perfect 5 out of 5. Our team is committed to providing exceptional service, and your input guides us in achieving that goal.Thank you once again for choosing Quest on Dorcas, and we hope to have the privilege of hosting you again in the future. Please feel free to reach out to us directly if you would like to discuss your experience further or if there's anything we can assist you with.Warm regards,The Quest on Dorcas Team
The staff are very helpful, great location however our room was a little dated
Maxine
Stayed 2 nights in Jul 2023
Response from Kashish on 30 Jul 2023
Hello Maxine, Thank you so much for taking out time to leave us such an amazing feedback. We are glad to know that our staff was of assistance and you found the location great. Our property is definitely one of a kind. We will make sure to convey the feedback about the apartment to our management. We hope to see you again.Warm Wishes,Quest on Dorcas Team
Excellent customer service, friendly staffs and I will definitely come back again.
Jillian
Stayed 3 nights in Jul 2023
Response from Kashish on 30 Jul 2023
Hello Jillian, thank you so much for taking out time to leave us such an amazing review. We are so happy to know that our team was of assistance to you. We would love to welcome you back soon. Warm wishes,Quest on Dorcas Team
Dear Mark,Thank you for your stay at Quest on Dorcas and for your feedback.Our reception staff appreciate your kind words and are happy to know that the apartment was up to expectations.We hope to welcome you back soon.Best regards,Leslie Team LeaderQuest on Dorcas
8/10 Good
Mark
24 Jul 2023
Liked: Cleanliness
Mark
Stayed 1 night in Jul 2023
Response from Leslie on 26 Jul 2023
Dear Mark,Thank you for your stay at Quest on Dorcas and for your feedback.We are delighted to know you had an effortless stay and hope to welcome you back soon.Best regards,Leslie Team LeaderQuest on Dorcas
The receptionist was lovely and helpful. Loved our stay.
Geoff
Stayed 1 night in Jul 2023
Response from Leslie on 26 Jul 2023
Dear Geoff,Thank you for your stay at Quest on Dorcas and for your feedback.We are delighted to know you had an effortless stay and that our reception team could assist.We hope to welcome you back soon.Best regards,Leslie Team LeaderQuest on Dorcas
Very good hotel with great staff and close to CBD and all the amenities
John
Stayed 1 night in Jul 2023
Response from Leslie on 26 Jul 2023
Dear John,Thank you for your stay at Quest on Dorcas and for your feedback.We are delighted to know you had an effortless stay. Our staff appreciate your kind words.Best regards,Leslie Team LeaderQuest on Dorcas
8/10 Good
Rosa
Travelled with partner
16 Jul 2023
Liked: Cleanliness, amenities
I found the apartment to be ok but in need of an update.
Rosa
Stayed 1 night in Jul 2023
Response from Leslie on 26 Jul 2023
Dear Rosa,Thank you for your stay at Quest on Dorcas and for your feedback.We are delighted to know you had an effortless stay. We apologise for any inconvenience during your apartment stay and have renovations planned in the near future to update our apartments.We hope to welcome you back soon.Best regards,Leslie Team LeaderQuest on Dorcas
10/10 Excellent
Mark
25 Jun 2023
Mark
Stayed 1 night in Jun 2023
Response from Leslie on 26 Jul 2023
Dear Mark,Thank you for your stay at Quest on Dorcas and for your feedback.We are delighted to know you had an effortless stay. We hope to welcome you back soon.Best regards,Leslie Team LeaderQuest on Dorcas
Great place, great to see some one on the desk, superb location, clean and quiet!!
Janine
Stayed 1 night in Jun 2023
Response from Leslie on 26 Jul 2023
Dear Janine,Thank you for your stay at Quest on Dorcas and for your feedback.We are delighted to know you had an effortless stay. Our staff appreciate your kind words.We hope to welcome you back soon.Best regards,Leslie Team LeaderQuest on Dorcas
Dear Tim,Thank you for your stay at Quest on Dorcas and for your feedback.We are delighted to know you had an effortless stay. We hope to welcome you back soon.Best regards,Leslie Team LeaderQuest on Dorcas
10/10 Excellent
Cavell
29 May 2023
Cavell
Stayed 1 night in May 2023
Response from Quest Dorcas on 30 May 2023
Hello Cavell,Thank you for giving us such a great rating. We hope you enjoyed your stay with us and we hope to see you again soon.Warm RegardsQuest on Dorcas Team
10/10 Excellent
Samantha
23 May 2023
Liked: Cleanliness, room comfort
A great stay in a lovely, clean apartment in a great location.
Samantha
Stayed 1 night in May 2023
Response from Kash on 27 May 2023
Hello Samantha, Thank you so much for taking out time to leave us such an amazing review. We really appreciate it and glad to know that you found the apartment clean and comfortable. Its great that you enjoyed the location as well. We hope to welcome you soon again. Best regards, Guest services agent, Kashish.
10/10 Excellent
Linda
7 May 2023
Linda
Stayed 1 night in May 2023
Response from Guest Service Agent on 8 May 2023
Hello Linda,Thank you for taking the time to rate your recent stay with us. We are so happy that you enjoyed your stay and we look forward to welcoming you back again in the future.Warm RegardsQuest on Dorcas Team
8/10 Good
Linda
24 Apr 2023
Linda
Stayed 1 night in Apr 2023
Response from Kash on 27 May 2023
Hello Linda, Thank you so much for taking out time to leave us an amazing rating. We hope to see you soon and offer you a great experience. Best Regards, Guest Services Agent, Kashish
Hello Vicki, Thank you so much for taking out time to leave us such an amazing review. We are glad to know that you enjoyed the location during your stay. We hope to welcome you soon. Best regards, Guest Services Agent, Kashish
8/10 Good
Sarah
Travelled with family
5 Mar 2023
Liked: Cleanliness, room comfort
Sarah
Stayed 2 nights in Feb 2023
6/10 Okay
Anthony
Travelled with family and small children
27 Dec 2022
Liked: Cleanliness, amenities
A lot of noise from other guests/residents, leaky tap, safe kept beeping regardless of being locked or open, shower needs updating.
Anthony
Response from Quest on Dorcas on 1 Jan 2023
Dear Anthony,Thank you for choosing to stay at Quest on Dorcas and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind RegardsLeslieGuest Services Agent
10/10 Excellent
Evelyn, Mildura
19 Dec 2022
Evelyn
6/10 Okay
Pedro
Travelled with family, Travelled with family and small children, Travelled with partner
Great property short walk to ST Kilda road, shrine and walk to city.
Fiona
Stayed 1 night in Nov 2022
Response from Leslie on 28 Nov 2022
Dear Fiona,Thank you for providing feedback about your stay at Quest on Dorcas. I’m thrilled that you enjoyed the experience and that you found our location to be very convenient. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest on Dorcas soon. Kind Regards,LeslieGuest Services AgentQuest on Dorcas
Hi Kate,Thank you for taking the time to leave a review. We're glad we could accommodate you while attending the conference. Warm Wishes,Quest on Dorcas
Great location for what we wanted , close to tram stop and inner city .
Gaylene
Stayed 1 night in Sep 2022
Response from Quest on Dorcas on 24 Sept 2022
Hi Gaylene,Thank you for sharing this positive review. We appreciate our location here in Southbank just as muchas you do. We hope you’ll stop by again soon when you’re staying Melbourne.Warm Wishes,Quest on Dorcas
10/10 Excellent
Amelia
10 Sept 2022
Amelia
Stayed 1 night in Sep 2022
Response from Quest on Dorcas on 24 Sept 2022
Hi Amelia,Thank you for taking a moment to share your experience. We are so pleased to hear you found your stay to your liking. We look forward to welcoming you back again soon. Warm regards,Quest on Dorcas
Spacious rooms, slightly outdated but great for our family of 5.
Easy walk to the MCG, beautiful gardens across the road. Great customer service
Michelle
Stayed 2 nights in Jul 2022
Response from Renee on 5 Jul 2022
Dear Michelle.
Thank you for staying with us at Quest on Dorcas and for your great feedback. We are quite lucky to be located within walking distance to the MCG and Rod Laver Arena, where some of our major sporting events and concerts takes place and accross from the Shrine and the Botanical Gardens. I am glad you and your family enjoyed your stay.
We are looking to undergo a soft refurbishment for some of our apartments in the near future, and I hope to welcome you again to Quest on Dorcas soon.
Warm Wishes
Renee Crotty
General Manager
The location of this hotel was excellent and the apartment was spacious enough but felt tired. Some appliances didnt work and the furniture was worn and faded.
There was no information provided by the hotel on facilities or what is available in or around the area.