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Reviews of View Melbourne

4 out of 5
View Melbourne
562 St Kilda Road, Melbourne, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1005 reviews" "
Rating 8 - Good. 320 out of 1005 reviews" "
Rating 6 - Okay. 77 out of 1005 reviews" "
Rating 4 - Poor. 33 out of 1005 reviews" "
Rating 2 - Terrible. 20 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Uma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! We loved the view and the surrounding. It was a wonderful expereince! Wish there was a hot tub or a pool.
Stayed 9 nights in Mar 2024
Response from View Melbourne on 19 Mar 2024
Hi Uma,Thank you for your the rating. We are delighted you enjoyed your stay and we are sorry to hear that we did not meet your expectations whilst stay. We are looking forward to reopening The Atrium with upgraded facilities.We hope to welcome you back in your future travels to View Melbourne.Sarah JenkinsFront Office Manager

10/10 Excellent

Zaynam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, great hotel!
Response from View Melbourne on 19 Mar 2024
Hi Zaynam, Thank you for taking time to complete a review. We are delighted you enjoyed your stay and we hope to welcome you back in your future travels to View Melbourne.Sarah JenkinsFront Office Manager

8/10 Good

vahid

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There was no free water bottle in the room. Door was stiff and the quality of tissues were poor. There were no foot wearing in the hotel.
Stayed 5 nights in Mar 2024
Response from View Melbourne on 19 Mar 2024
Hi Vahid, Thank you for your valuable feedback, we are sorry that we did not meet your expectations during your stay with us. The water from the tap is safe and drinkable.We do remain available 24/7 to assist you with any request through-out your stay to ensure your comfort.Sarah JenkinsFront Office Manager

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Feb 2024
Response from View Melbourne on 19 Mar 2024
Hi Katrina, Thank you for taking time to complete a review. We are delighted you enjoyed your stay, and we hope to welcome you back in your future travels to View Melbourne.Sarah JenkinsFront Office Manager

10/10 Excellent

Neeraj Milind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from View Melbourne on 19 Mar 2024
Hi Neeraj Milind,Thank you for taking time to complete a review. We are delighted you enjoyed your stay, and we hope to welcome you back in your future travels to View Melbourne.Sarah JenkinsFront Office Manager

6/10 Okay

ABBIE, HORSHAM

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I’ve stayed at this property many times and they were perfect. This stay was below average based on the service received by staff. The ability to use the car park (which was arranged) was like pulling teeth. To leave the car park at the end of the stay was also a challenge to have them open it! No housekeeping at all, no in room dining option or mini bar available for the first night. Personal service at front desk was appalling. Will recorder my first stay options next visit to Melbourne.
Stayed 2 nights in Feb 2024
Response from View Melbourne on 19 Mar 2024
Hi Abbie, Thank you for your valuable feedback.We apologize the car park process did not meet your expectations, we have taken your feedback on board to evaluate the best solution moving forward. We do remain available 24/7 to assist you with any request through-out your stay to ensure your comfort.Sarah JenkinsFront Office Manager

8/10 Good

Arianne

Business traveller
Liked: Cleanliness, staff & service, amenities
Amazing shower. Very simple, clean hotel. Highly suitable for a business trip. Very close to the Alfred Hotel and public transport.
Stayed 2 nights in Feb 2024
Response from View Melbourne on 19 Mar 2024
Hi Arianne, Thank you for taking time to complete a review. We are delighted you enjoyed your stay, and we hope to welcome you back in your future travels to View Melbourne.Sarah JenkinsFront Office Manager

8/10 Good

Alese

Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from View Melbourne on 19 Mar 2024
Hi Alese,Thank you for the good rating.We are delighted you enjoyed your stay, and we hope to welcome you back in your future travels to View Melbourne.Sarah JenkinsFront Office Manager

10/10 Excellent

Anthoni

Stayed 1 night in Feb 2024

10/10 Excellent

Kaila

Stayed 5 nights in Jan 2024

4/10 Poor

Ryan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient and well located. However, property is very tired and appears poorly maintained. It is greatly in need of a renovation. Rooms are adequate, but only just.
Stayed 1 night in Jan 2024

10/10 Excellent

Daniell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always amazing staying here, the staff are 10/10 and go above and beyond. I can never fault them on anything, if there’s ever an issue they try and rectify it straight away. Will definitely be staying here again, thanks again for making my trip go well
Stayed 4 nights in Jan 2024
Response from View Melbourne on 19 Mar 2024
Hi Daniell,Thank you for taking time to complete a review. We are delighted you enjoyed your stay and thank you for highlighting our great team. We hope to welcome you back in your future travels to View Melbourne.Sarah JenkinsFront Office Manager

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great everything
Stayed 1 night in Dec 2023

8/10 Good

Sara

Stayed 2 nights in Jan 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 1 night in Jan 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Alfred hospital. Convenient during a medical emergency.
Stayed 2 nights in Jan 2024

10/10 Excellent

helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stafe where amazing!! Quick and promt. We order room service, the food was lovely and resemble priced. And quick
Stayed 1 night in Jan 2024
Response from RL on 12 Jan 2024
Thank you so much for choosing View Melbourne, we are very glad to hear your feedback. We are looking forward to welcoming you back next time.

6/10 Okay

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Amity-Jade

Stayed 1 night in Dec 2023

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Dec 2023

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Yvonne

Stayed 2 nights in Dec 2023

8/10 Good

Prudence

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Lisa

Stayed 3 nights in Dec 2023

10/10 Excellent

Daryl

Stayed 2 nights in Dec 2023

10/10 Excellent

Georgia

Stayed 2 nights in Dec 2023

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our staff. Staff very friendly and helpful. Only minor complaint is that room was not made up on second day of stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Anilkumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

helen

Stayed 2 nights in Dec 2023

10/10 Excellent

Scarlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely area and lovely staff.
Stayed 2 nights in Dec 2023

4/10 Poor

Kevin

Travelled with partner
Disliked: Staff & service
Great view froom room. We were celebrating our anniversary and had breakfast in our package. A scrooge breakfast attendant charged me for two fried eggs I ordered, one was inedible. Thanks to a kindly male receptionist this fee was waived.
Stayed 1 night in Dec 2023

4/10 Poor

Sandra

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Fady

Stayed 2 nights in Dec 2023

10/10 Excellent

Julie

Business traveller
Stayed 2 nights in Dec 2023

10/10 Excellent

Gary

Stayed 1 night in Dec 2023
Response from View Melbourne on 12 Dec 2023
Thank you for taking the time to complete a review. I am delighted you enjoyed your stay and I hope to welcome you back soon.

10/10 Excellent

Gary

Stayed 2 nights in Dec 2023
Response from View Melbourne on 12 Dec 2023
Thank you for taking the time to complete a review. I am delighted you enjoyed your stay and I hope to welcome you back soon.

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from View Melbourne on 11 Dec 2023
Thank you for taking the time to complete a review. I am delighted you enjoyed your stay and I hope to welcome you back soon.

8/10 Good

Rod

Business traveller
Liked: Cleanliness, staff & service
Broken ironing board and iron not working well so needs a bit of a check on appliances
Stayed 2 nights in Dec 2023
Response from View Melbourne on 11 Dec 2023
I apologize for the inconvenience you faced with the ironing board and iron during your stay. Your feedback is crucial, and I regret that these appliances didn't meet the expected standards. We're dedicated to ensuring all our amenities are in excellent working condition, and your experience will be addressed promptly to prevent similar occurrences.Please rest assured that our maintenance team will conduct a thorough check on these appliances to ensure they are fully functional for the convenience of our guests. Your input assists us in maintaining the quality and reliability of our services, and we appreciate your understanding. Should your travels bring you back, we'd be honored to provide you with a much-improved experience.

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transport
Stayed 1 night in Dec 2023
Response from View Melbourne on 11 Dec 2023
It's wonderful to hear that you found our hotel conveniently located near public transport. Your feedback is greatly appreciated, and we're delighted that our location made your stay more accessible and convenient. Should your travels bring you back, we'd be honored to host you again for an even better experience. Thank you for taking the time to share your thoughts!

4/10 Poor

John

Stayed 2 nights in Dec 2023

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thouroughly enjoyed the hotel
Stayed 1 night in Dec 2023
Response from View Melbourne on 10 Dec 2023
Thank you for taking the time to complete a review. I am delighted you enjoyed your stay and I hope to welcome you back soon.

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Convenient to Alfred Hospital . Will definitely stay there again. Good restaurant. Duty manager was extremely helpful.
Stayed 2 nights in Dec 2023
Response from View Melbourne on 6 Dec 2023
Thank you for taking the time to complete a review. I am delighted you enjoyed your stay and I hope to welcome you back soon.

6/10 Okay

Paul

Liked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you always for an amazing and comfortable stay. Highly recommend.
Stayed 1 night in Dec 2023
Response from View Melbourne on 11 Dec 2023
Jessica, thank you so much for your kind words and recommendation! We're thrilled to hear that you consistently enjoy your stays with us. Providing a comfortable and memorable experience for our guests is always our goal, and we're delighted to know we've succeeded during your visits. We appreciate your continued support and look forward to welcoming you back for more fantastic stays in the future!

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from View Melbourne on 11 Dec 2023
Thank you for taking the time to complete a review. I am delighted you enjoyed your stay and I hope to welcome you back soon.

8/10 Good

John

Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Not terrible. Stay away from the buffet
Hotel was fine to stay for 2 nights. It was very dated. Sta away from the buffet. It was horrible.
Stayed 2 nights in Nov 2023

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff and area but would’ve been excellent if the pool and sauna were available.
Stayed 4 nights in Nov 2023
Response from View Melbourne on 3 Dec 2023
I'm thrilled to hear that you enjoyed your stay at our hotel and that our staff and the surrounding area met your expectations. However, I'm truly sorry for any disappointment caused by the unavailability of our pool and sauna during your visit.Your feedback regarding the closure of these facilities is appreciated, and please accept our apologies for any inconvenience this may have caused. Rest assured, your comments have been duly noted, and we are actively working to ensure that these amenities are fully operational for our guests to enjoy in the future.We appreciate your understanding and hope that despite this, you had an otherwise pleasant stay. If your plans bring you back to our hotel, we would love the opportunity to provide you with an exceptional experience, complete with all our amenities at your disposal.Thank you for choosing our hotel, and we hope to welcome you back soon for an even more enjoyable stay.

8/10 Good

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay. Walkable distance to the Alfred Hospital and public transport into the CBD. Safe, quiet and convenient. The lift needed some maintenance. Problematic during our stay.
Stayed 1 night in Nov 2023
Response from View Melborune on 30 Nov 2023
Dear Guest,Thank you for taking the time to share your experience with us. We're delighted to hear that our location was perfect for your needs, offering convenience to the Alfred Hospital and easy access to public transport for traveling into the CBD. It's fantastic to know that you found our area safe, quiet, and convenient for your stay.We apologize for the inconvenience caused by issues with the lift during your visit. Maintaining our facilities in top-notch condition is a priority, and we regret that the lift did not meet the standards of functionality during your stay. Rest assured, our maintenance team has been promptly informed to address the lift's issues to prevent such incidents in the future.We genuinely appreciate your feedback as it helps us identify areas for improvement. If your travels bring you back to our area, we'd love the opportunity to provide you with an even more seamless and comfortable experience.Thank you once again for choosing to stay with us

2/10 Terrible

Charles

Stayed 2 nights in Nov 2023