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The staff were excellent and the room was spacious and central
Sharon
Stayed 1 night in Mar 2024
Response from Jasper Team. on 24 Mar 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.
Great location, walkable to the Yarra River and next door to the Victoria Market.
Room was a bit tight, not much storage space especially in the bathroom.
Desiree
Stayed 3 nights in Feb 2024
Response from Jasper Team on 6 Mar 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
Stayed here for one night, and it was perfect. Convenient location right beside the market. Lots of restos and store nearby but it’s very busy. Bed was comfy and the room was clean. Shower was a bit dingy but other than that the bathroom was nice enough.
Katherine
Stayed 1 night in Feb 2024
Response from Jasper Team on 6 Mar 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
Didn’t receive free upgrade nor did we get the free bottle of wine that was on the app for being a VIP
Jo
Stayed 1 night in Feb 2024
Response from Maddy on 2 Mar 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel.We apologize for the inconvenience caused during your stay. We do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.
6/10 Okay
Anne, Southport
23 Feb 2024
Liked: Staff & service
Great location near Queen Victoria Market. Close to trams and walking distance to city
Anne
Stayed 2 nights in Feb 2024
Response from Maddy on 25 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.
6/10 Okay
Katherine
Business traveller
22 Feb 2024
Liked: Cleanliness, staff & service
My stay here was perfectly pleasant. It’s a bit older than it looks in the photos but generally pretty clean, the aircon worked even though it was very hot and the bed was comfortable
Katherine
Stayed 2 nights in Feb 2024
Response from Maddy on 25 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.
The staff were really helpful, the location is ideal and the place is lovely. Will stay there again and recommend.
Jacqueline
Stayed 3 nights in Feb 2024
Response from Maddy on 25 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.
4/10 Poor
Fleur
Travelled with family, Business traveller
17 Feb 2024
The bathroom was so dirty it literally had mould growing all through the shower box. The tat faucets kept falling off. and the staff not help with any of our luggage which we had a lot as my daughter was moving into the university. They were, however friendly.
Fleur
Stayed 2 nights in Feb 2024
Response from Maddy on 18 Feb 2024
Dear Guest, Thanks for sharing your feedback with us, We apologize for this experience during your stay, we will fix this problem as soon as possible, But we do not provide a luggage pick-up and drop facility. Kind Regards Maddy Gautam
The hotel is clean, staff are helpful and courteous.
Loo Ngiap
Stayed 1 night in Dec 2023
Response from Maddy on 17 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
The staffs are amazing, very friendly and easy to communicate with. The room is spacious, if could have extra chair/table that will be fantastic.
Yilin
Stayed 4 nights in Feb 2024
Response from Maddy on 17 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
Great location, room was alright but shower was a bit unclean. Staff at the front desk could have been a bit more pleasant. I felt like I was a bit of an inconvience to them.
Bridie
Stayed 1 night in Feb 2024
Response from Maddy on 11 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
10/10 Excellent
Brad
8 Feb 2024
Brad
Stayed 3 nights in Feb 2024
Response from Maddy on 20 Mar 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
Staff were very helpful and the hotel was nicely kept.
Annilise
Stayed 7 nights in Jan 2024
Response from Maddy on 6 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
The staff was excellent and friendly and the room was very clean
Paul.
Stayed 10 nights in Jan 2024
Response from Angga on 31 Jan 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
6/10 Okay
Sharmila
26 Jan 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
the property was close to the tram and close to Queen Victoria markets. However, the rooms were a bit dusty and the air conditioning triggered our hay fever.
Sharmila
Stayed 2 nights in Jan 2024
Response from Maddy on 31 Jan 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
8/10 Good
Helen
24 Jan 2024
Helen
Stayed 1 night in Jan 2024
Response from Maddy on 31 Jan 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
Thank you for the positive review Liang. Glad you enjoyed your stay and hope to see you for another soon!
8/10 Good
kit yi
7 Jan 2024
kit yi
Stayed 7 nights in Dec 2023
Response from Maddy on 31 Jan 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
4/10 Poor
Christopher
29 Dec 2023
Liked: Cleanliness
Disliked: Staff & service, amenities
Christopher
Stayed 1 night in Dec 2023
Response from The Jasper Team on 30 Dec 2023
Thanks for sharing your experience. We will be sure to take on your feedback and suggestions.Hope to see you for another stay soon.
10/10 Excellent
Rachael
29 Dec 2023
Rachael
Stayed 1 night in Dec 2023
Response from The Jasper Team on 30 Dec 2023
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us.
The hotel is located next to thr victoria markets and next to public transport ..the area is lively..the staff are so accomodating and very helpful
Rawan
Stayed 3 nights in Nov 2023
Response from The Jasper Team on 30 Dec 2023
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us.
2/10 Terrible
Susanna
14 Dec 2023
Susanna
Stayed 1 night in Dec 2023
Response from The Jasper Team on 18 Jan 2024
Dear Guest, Can you please explain what happened, so that I can try my best to solve the problem on my end?Kind Regards Maddy
10/10 Excellent
Mark
14 Dec 2023
Mark
Response from Maddy on 6 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
8/10 Good
Colin
Travelled with partner
12 Dec 2023
Liked: Cleanliness, staff & service, amenities
Have stayed here before. Furniture getting a little dated.
Colin
Stayed 2 nights in Dec 2023
Response from The Jasper Team on 30 Dec 2023
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us.
Staff were friendly & helpful. Ideal location for ease of access to Queen Vic Markets & tasty food options. Also, easy access to public transport to other popular shopping areas. Affordable Melbourne CBD accommodation. Already have plans to stay here the next time I visit Melbourne.
Petamaria
Stayed 4 nights in Nov 2023
Response from The Jasper Team on 30 Dec 2023
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us.
We stayed for five days and really appreciated the friendly helpful staff and attention to detail in the cleanliness of our room. This hotel is close to Vic Markets and was easy access to enjoyable live music, and great food.
Kay
Stayed 5 nights in Nov 2023
Response from The Jasper Team on 30 Dec 2023
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us.
I arrived after midnight and as promised, the staff gave me a clean and quiet room so I could just go to sleep without any fuss. The room was well furnished and generously supplied with bottled water, tea/coffee, toiletries and clean towels. It was a godsend for a weary traveler. Thank you, Jasper team!!! Good job😃
Evelyn
Stayed 1 night in Nov 2023
Response from The Jasper Team on 30 Dec 2023
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us.
Great location close to transport and multiple food and shopping areas. Hotel was clean and tidy and the staff were very professional. Will be booking again next trip
Matt
Stayed 4 nights in Nov 2023
Response from The Jasper Team on 30 Dec 2023
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us.
6/10 Okay
Xi
2 Dec 2023
Xi
Stayed 1 night in Dec 2023
Response from The Jasper Team on 30 Dec 2023
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us.
Great value for money. Comfortable bed, everything you need, large rooms. Close to shopping and restaurants.
julianna
Stayed 3 nights in Nov 2023
Response from Front Office Manager on 1 Dec 2023
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.
8/10 Good
Belinda
26 Nov 2023
Belinda
Stayed 1 night in Nov 2023
Response from The Jasper Team on 30 Dec 2023
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us.
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.
Great location. The access to the gym was ideal, just what I needed. And bed was very comfy
leah
Stayed 1 night in Nov 2023
Response from Front Office Manager on 1 Dec 2023
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else
10/10 Excellent
Bridget
Travelled with partner
21 Nov 2023
Centrally situated in Melbourne, friendly staff, clean and good sized rooms, great breakfasts.
Bridget
Stayed 1 night in Nov 2023
Response from Front Office Manager on 1 Dec 2023
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else
10/10 Excellent
rohan
20 Nov 2023
Liked: Amenities
Very nice staff and clean
rohan
Stayed 3 nights in Nov 2023
Response from Front Office Manager on 1 Dec 2023
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.
10/10 Excellent
John
19 Nov 2023
Liked: Cleanliness, staff & service
John
Stayed 3 nights in Nov 2023
Response from Front Office Manager on 1 Dec 2023
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.
Great location for access to trams, room quiet considering location. Rooms a little small, but clean. Staff helpful and friendly.
Rebecca
Stayed 7 nights in Oct 2023
Response from Front Office Manager on 1 Dec 2023
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.
10/10 Excellent
Michael
28 Oct 2023
Michael
Stayed 1 night in Oct 2023
Response from Front Office Manager on 1 Dec 2023
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.