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Reviews of The Victoria Hotel Melbourne

3.5 out of 5
The Victoria Hotel Melbourne
215 Little Collins Street, Melbourne, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 859 out of 1674 reviews" "
Rating 8 - Good. 616 out of 1674 reviews" "
Rating 6 - Okay. 130 out of 1674 reviews" "
Rating 4 - Poor. 48 out of 1674 reviews" "
Rating 2 - Terrible. 21 out of 1674 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Victoria is a great place to stay in Melbourne it is clean friendly and close to shopping, theatres , restaurants and transport. It is so central.I always stay there when I’m in Melbourne .
Stayed 3 nights in Apr 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was compact but comfortable. Everything I required in small space. The location in Little Collins Street was convenient.
Stayed 1 night in Apr 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Liked: Amenities
Best location in Melbourne!
Stayed 2 nights in Apr 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Wonderful customer service!
Stayed 3 nights in Apr 2024

6/10 Okay

Judith

Travelled with family
Disliked: Staff & service, property conditions & facilities
Didn’t care for food prices, quality and restaurant closed on Monday. Location is great. Rooms dated and carpet appears dirty.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying here.
Stayed 1 night in Apr 2024

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location excellent hotel
Stayed 2 nights in Feb 2024

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and good facilities
Stayed 2 nights in Apr 2024

8/10 Good

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room. Convenient to our car rental. Enjoyed walking the area around there.
Stayed 1 night in Apr 2024

10/10 Excellent

Xinyu

great
Stayed 4 nights in Mar 2024

10/10 Excellent

Robertino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited a month ago and we loved it so we went again yesterday with my son who is on a visit. Great location to access many places and shops of interest. We also love using the gym while there :-). Great staff, always polite, nice and kind. We also like the food and have breakfast and dinner there too. Price is decent for the great package you get back. Won't be our last visit for sure. Thanks to the lovely staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's been some years since my last stay at the Victoria Hotel and I was still very pleased with the quality you get at a reasonable price. Definitely one of my favourite places to stay during the Comedy Festival due to its close proximity to all the venues.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kuldeep

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 6 nights in Mar 2024

4/10 Poor

Elaina

Stayed 3 nights in Mar 2024

10/10 Excellent

Malika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable
Stayed 4 nights in Feb 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet, bed was nice and firm but pillows were too soft for my liking. Our floor also had half of the rooms down some steps and through a door which wasn’t great for accessibility. 4/5
Stayed 1 night in Mar 2024

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and bathroom is spacious. Clean, excellent staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ruth, Parramatta

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, for me Very walkable - theatre, gardens, historical buildings and shopping.
Stayed 7 nights in Mar 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the room was fairly noisy with doors banging. The room was cleaned well but it was a little tired could due with fresh up, maybe a repaint. Over all we enjoyed our stay and the breakfast staff were very nice.
Stayed 4 nights in Mar 2024

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2024

8/10 Good

Wayne

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yep all good and convenient to CBD. Just car parking is out of hand $
Stayed 1 night in Mar 2024

8/10 Good

Christopher, Swan Hill

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Feb 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good spot, right in the heart of the city. Staff was not always available
Stayed 4 nights in Feb 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff and if you don’t use housekeeping you get a $10.00 voucher for each day it’s not used 😁
Stayed 6 nights in Feb 2024

10/10 Excellent

Robertino

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived our stay here even thiugh for just a night. Eniugh tobsay our 9byewr old son reckons "this is the life" 😊
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all amenities
Stayed 2 nights in Mar 2024

10/10 Excellent

NELSON

Liked: Cleanliness, property conditions & facilities
Hhh

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Mazen

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Feb 2024
Response from The Vic Team on 29 Feb 2024
Dear Mazen, Thank you for taking the time to review our Hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were in the heritage rooms which were basic but comfortable. Location was excellent and very easy to get around with lots of options for dining and shopping.
Stayed 4 nights in Feb 2024
Response from The Vic Team on 20 Feb 2024
Dear Carla, Thank you for the great review of our Hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

8/10 Good

Arvin

Stayed 4 nights in Feb 2024

8/10 Good

Mary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to river, great value, nice staff.
Stayed 1 night in Jan 2024
Response from The Vic Team on 16 Feb 2024
Dear Mary, Thank you for the great review of our Hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, especially the staff
Stayed 3 nights in Feb 2024
Response from The Vic Team on 16 Feb 2024
Dear Rhonda, Thank you for the great review of our Hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

10/10 Excellent

Josie, Lasalle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. I think we were offered a room for the disabled as bathroom was large but had a very small sink that was a bit awkward to use.
Stayed 4 nights in Feb 2024
Response from The Vic Team on 16 Feb 2024
Dear Josie, Thank you for taking the time to review our Hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for price.
Stayed 3 nights in Feb 2024
Response from The Vic Team on 16 Feb 2024
Dear Howard, Thank you for the great review of our Hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

10/10 Excellent

Trilby

Liked: Staff & service, amenities, property conditions & facilities
Stayed a few times I find The Victoria a welcome quiet oasis in the middle of Melbourne. It provides clean comfortable rooms. Has a small gym and pool. Also a bar You can even do your washing Would always stay there
Stayed 7 nights in Feb 2024
Response from The Vic Team on 16 Feb 2024
Dear Trilby, Thank you for the great review of our Hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

8/10 Good

Janelle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Victoria was well located near trams and retail. Enjoyed walking thru China Town and having the tram free zone was great.
Stayed 3 nights in Feb 2024
Response from The Vic Team on 16 Feb 2024
Dear Janelle, Thank you for the great review of our Hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were nice and clean, though we had to ask to be moved, as the room we had was next to the lane and there was a lot of noise from bins being emptied, trucks backing etc. The staff were very helpful and the food was reasonably priced and nice. The hotel parking is quite expensive. Also, the air conditioning is very noisy.
Stayed 2 nights in Feb 2024
Response from The Vic Team on 16 Feb 2024
Dear Michael, Thank you for taking the time to review our Hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

2/10 Terrible

Timothy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worst night in a hotel I've ever had. Room wasn't too bad but wasn't fully cleaned. Must put double-glazing in or this room is unuseable due to all the street noise.
Stayed 2 nights in Feb 2024
Response from The Vic Team on 16 Feb 2024
Dear Timothy, Thank you for taking the time to review our Hotel.Sincerely, The Team at The Victoria Hotel.

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Entry looks grand…thought as winding way to room through multiple long hallways colour palette,art work etc bland & not welcoming. View from room to dirty surroundings off putting.
Stayed 1 night in Feb 2024
Response from The Vic Team on 16 Feb 2024
Dear Lee, Thank you for taking the time to review our Hotel. We hope to welcome you back again. Sincerely, The Team at The Victoria Hotel.

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for business trips very clean and comfortable
Stayed 2 nights in Feb 2024
Response from The Vic Team on 9 Feb 2024
Dear Shaun, Thank you for the great review of our hotel. We hope to see you back at the Hotel again. Sincerely, The Team at The Victoria Hotel.

10/10 Excellent

Trish

Liked: Property conditions & facilities
Room was small, tidy and clean, all I needed
Stayed 1 night in Feb 2024
Response from The Vic Team on 9 Feb 2024
Dear Trish, Thank you for the great review of our hotel. We hope to see you back at the Hotel again. Sincerely, The Team at The Victoria Hotel.

10/10 Excellent

Helen, Chatswood

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location within easy walkable distance to shops, restaurants, evening venues and free city tram access.
Stayed 1 night in Jan 2024
Response from The Vic Team on 8 Feb 2024
Dear Helen, Thank you for the great review of our hotel. We hope to see you back at the Hotel again. Sincerely, The Team at The Victoria Hotel.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff support.
Stayed 2 nights in Feb 2024
Response from The Vic Team on 8 Feb 2024
Dear Brian, Thank you for the great review of our hotel. We hope to see you back at the Hotel again. Sincerely, The Team at The Victoria Hotel.

10/10 Excellent

Deb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent area !
Stayed 2 nights in Feb 2024
Response from Deb on 8 Feb 2024
Dear Deb, Thank you for the great review of our hotel. We hope to see you back at the Hotel again. Sincerely, The Team at The Victoria Hotel.

8/10 Good

susan

Liked: Property conditions & facilities
Stayed 4 nights in Jan 2024
Response from The Vic Team on 8 Feb 2024
Dear Susan, Thank you for the great review of our hotel. We hope to see you back at the Hotel again. Sincerely, The Team at The Victoria Hotel.

10/10 Excellent

Josee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! Well centralized, out of kaotic areas
Stayed 4 nights in Jan 2024
Response from The Vic Team on 8 Feb 2024
Dear Josee, Thank you for the great review of our hotel. We hope to see you back at the Hotel again. Sincerely, The Team at The Victoria Hotel.