Restaurant

Reviews of ibis Melbourne Central

3.5 out of 5
ibis Melbourne Central
399 Little Lonsdale Street, Melbourne, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 1012 reviews" "
Rating 8 - Good. 363 out of 1012 reviews" "
Rating 6 - Okay. 78 out of 1012 reviews" "
Rating 4 - Poor. 30 out of 1012 reviews" "
Rating 2 - Terrible. 19 out of 1012 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A GREAT LOCATION FRIENDLY STAFF CONVENIENT TO ALL AMENITIES FABULOUS ROOMS
Stayed 2 nights in Mar 2024
Response from David on 28 Mar 2024
Dear Anne,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerNovotel Melbourne Central

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations and view of the city!
Stayed 3 nights in Mar 2024
Response from David on 28 Mar 2024
Dear Paul,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerNovotel Melbourne Central

10/10 Excellent

Geraldine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just spent one night at this hotel but it provided what I needed. Nice room, good breakfast, convenient location and friendly staff.
Stayed 1 night in Mar 2024
Response from David on 28 Mar 2024
Dear Geraldine,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerNovotel Melbourne Central

8/10 Good

Joana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AJUS on 24 Mar 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean quiet hotel and convenient for my purposes.
Stayed 7 nights in Mar 2024
Response from David Lot on 22 Mar 2024
Dear Ian,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerIbis Melbourne Central

10/10 Excellent

Kathryn, College Station

Liked: Property conditions & facilities
Excellent location to sightsee z Melbourne
Stayed 3 nights in Mar 2024
Response from Agus on 15 Mar 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 Excellent

MINH HUYEN, Navasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property good for shopping
Stayed 5 nights in Feb 2024
Response from AJUS on 15 Mar 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 Excellent

Giovanna

Liked: Cleanliness, amenities, property conditions & facilities
It was close to a train station, shops and restaurants. Very friendly staff. The reception area was on the second floor.
Stayed 3 nights in Mar 2024
Response from ajus on 15 Mar 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

8/10 Good

Ameer

Stayed 1 night in Mar 2024
Response from Agus on 9 Mar 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

8/10 Good

RIKA

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I don't like rain showers, so I would prefer to have a shower with a hose.
Stayed 2 nights in Feb 2024
Response from Agus on 9 Mar 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the whole place was clean and easy to get to places
Stayed 3 nights in Feb 2024
Response from AJUS on 15 Mar 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Agus on 9 Mar 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 Excellent

Mark

Travelled with family
Liked: Amenities
Staff
Stayed 1 night in Feb 2024
Response from Agus on 9 Mar 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Feb 2024
Response from Agus on 9 Mar 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 Excellent

Navneeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Sean on 9 Feb 2024
Good morning Navneeth,Thank you for taking the time to leave us a review. We are happy to hear you have enjoyed staying with us.We are looking forward to meeting you again soon.Kind regards

10/10 Excellent

Bogdan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for a few nights- no frills. Staff super friendly!
Stayed 2 nights in Feb 2024
Response from Sean on 10 Feb 2024
Dear Bogdan,I'm happy to hear the friendly staff made your stay enjoyable. We do hope to see you again soon.Kind regards

8/10 Good

Jeffrey George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
IT’s location is convenient to cbd and also very close to southern cross station many handy cafes around also gd value for money
Stayed 2 nights in Jan 2024
Response from Sean on 31 Jan 2024
Good evening, Jeffery,Thank you for your review. We appreciate for taking the time to leave a review.Kind Regards

8/10 Good

Ngai Yin David

Liked: Staff & service, property conditions & facilities
Great staffs and locations. However some amenities such as slippers, toothbrush are not provided for free and they cost few dollars. Occasionally there are ants coming out from the gap on the ground around the bathroom area. Understand it is not about cleanliness but about quality of inroom construction.
Stayed 4 nights in Jan 2024
Response from Sean on 31 Jan 2024
Dear Ngai,I do appreciate your time for leaving a review. We will investigate this to ensure this does not not happen again. We take all matters serious.Kind Regards

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, good location
Stayed 1 night in Jan 2024
Response from Sean on 1 Feb 2024
Good Evening Michael,The team at the Ibis Melbourne Central are happy to hear you have had a comfortable stay with us. I do hope you come back soon.Kind Regards

2/10 Terrible

Ismael

The room feels suffocating how it’s compartmented. Bathroom small, the bed is small everything is so small
Stayed 2 nights in Jan 2024
Response from Sean on 28 Jan 2024
Hi Ismael,My apologies for the inconvenience during your stay. Please ensure we do have bigger rooms available to make your stay more enjoyable.Warm Regards

10/10 Excellent

Joanne

Travelled with family
Liked: Amenities
We have stayed at the Ibis Central on a number of occasions and have always be very happy with the service and welcoming of the staff .
Stayed 2 nights in Jan 2024
Response from Sean on 21 Jan 2024
Good Afternoon Joanne.Thank you for your review. I'm happy to hear you always have a great stay with us. The team is looking forward to seeing you again.Kind Regards

10/10 Excellent

Narelle

Stayed 4 nights in Jan 2024
Response from Sean on 9 Feb 2024
Good Morning Narelle,Hope you have had a safe travel. Thank you for staying with us. The ibis Melbourne Central are looking forward to welcoming you again soon.Kind Regards

8/10 Good

Siew Lee

Stayed 5 nights in Jan 2024
Response from Sean on 10 Feb 2024
Good Afternoon Siew Lee,Thank you for your positive review. We are happy to hear you had a great stay with us. Looking forward to welcoming you again soon.Kind Regards

8/10 Good

George, Bethlehem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice.
Stayed 4 nights in Jan 2024
Response from Sean on 20 Jan 2024
Good afternoon George,I'm very happy to hear you have had a great stay with us recently. We do hope to see you again soon.Kind Regards

10/10 Excellent

Lancell, Boronia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking for a quick quiet and convenient stay in the middle of the city. Ibis is the location. Great rooms, convenient parking and great breakfast.
Stayed 1 night in Jan 2024
Response from Sean on 20 Jan 2024
Good afternoon Lancell,Thank you for your great review, I will be sure to pass this on to the team. We do hope to see you again soon Kind Regards

8/10 Good

Reene

Stayed 2 nights in Jan 2024
Response from Sean on 20 Jan 2024
Dear Reene,Thank you for taking the time to leave us a rating. We hope to see you again soon.Have a great weekend.Kind Regards

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was excellent very helpful
Stayed 1 night in Dec 2023
Response from Sean on 12 Jan 2024
Good Morning Luigi,Thank you for taking the time to leave a great review. We are happy to hear that you enjoyed your stay with the Ibis Melbourne Central.The team is looking forward to welcoming you again soon.Kind Regards,

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sean on 12 Jan 2024
Good Morning Jordan,Thank you for your great review. I'll be sure to pass this on to the team. Hope you have a great weekend.We are looking forward to welcoming again in the future.

6/10 Okay

Peg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sean on 12 Jan 2024
Dear Peg,I do hope you had a comfortable stay with us and taking the time to leave a review. During your stay next time, if you need anything we are here to make your stay as comfortable as possible.Kind Regards

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sean on 20 Jan 2024
Dear Elizabeth,Thank you for you for taking the time to leave your 4 out of 5 rating. We do appreciate for choosing to stay with us and hope to see you again soon.Kind Regards

6/10 Okay

Michele

Travelled with group
Disliked: Amenities
Buyer beware! The website advertises that parking is available. There is no information regarding the cost of the parking. Melbourne can now claim the most expensive hotel parling to add to its lists of fame. The property charges $60.00 per day! You can park nearby for $30 per day which seems much more reasonable for city parking.
Stayed 3 nights in Dec 2023
Response from Sean on 20 Jan 2024
Dear Michelle,Thank I'd like to express my apologies for the misunderstanding. As the ibis Melbourne Central Hotel only provides valet parking service, this service is a higher rate than self-parking. We do hope to see you again in the future.Kind Regards

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Amenities
Great location, clean and spacious rooms.
Stayed 1 night in Dec 2023
Response from Sean on 14 Jan 2024
Hello Rebecca,Thank you for the 5 out of 5 rating. We are happy to hear that you enjoyed your stay.

10/10 Excellent

Corrado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sean on 14 Jan 2024
Dear Corrado,Thank you for your 5 out of 5 rating. We are looking forward to welcoming you back to the hotel.

10/10 Excellent

Annette

Liked: Cleanliness
I was very impressed with the all round services. Thank you
Stayed 1 night in Dec 2023
Response from Sean on 14 Jan 2024
Dear Anette,Thank you for the review. I am glad to hear you had a great experience while staying with us. I will be sure to pass this on to the team.

10/10 Excellent

CATHERINE TOH CHENG

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious, however no privacy as the bathroom is within the open concept space of the entire room. Location is very convenient and the environment of the hotel is good.
Stayed 6 nights in Dec 2023
Response from Sean on 14 Jan 2024
Dear Catherine Toh Cheng,Thank you for taking the time to leave us a review. We appreciate all feedback given to us.Sorry to hear the configuration of your bathroom caused inconvenience. We do have a different configuration that might be suitable for you next time you stay with us.Have a great week

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service
Fantastic for the price was very clean and I would highly recommend the buff a breakfast was fantastic. Definitely would recommend it. We got upgraded to Novatel from Ibis at no extra cost. 😊
Stayed 1 night in Dec 2023
Response from Sean on 17 Dec 2023
Good evening, Nicole,I am glad you have enjoyed your stay with us. We do hope we see you again in the not-so-distant future. Warmest Regards,

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage war super, damit konnten alle Sehenswürdigkeiten gut erreicht werden. Frühstück, Abend - und Mittagessen konnten im Hotel oder in der Umgebung reichlich erworben werden. Alles Super!
Stayed 3 nights in Dec 2023
Response from Sean on 17 Dec 2023
Liebe Doris, vielen Dank für deine tolle Bewertung. Wir freuen uns zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben. Das werde ich auf jeden Fall an unser Team weitergeben.Warmest Regards,

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely brilliant. The room is equipped with the laest tech, the building exceptional design & quality. Can't fault from start to finish, staff are very welcoming & cheerful.
Stayed 2 nights in Dec 2023
Response from Isabella on 13 Dec 2023
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Isabella

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities
Perfect location for first time visitor to Melbourne. Many attractions are walking distance and others are a short tram right away.
Stayed 3 nights in Dec 2023
Response from Isabella on 13 Dec 2023
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Isabella

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Isabella on 13 Dec 2023
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Isabella

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a short stay in the city. Everything you want is near the hotel and easily be walked to. Room was very clean and very affordable for where it is located. Would definitely recommend and stay again if I'm ever in Melbourne.
Stayed 6 nights in Nov 2023
Response from Shivani Gupta on 29 Nov 2023
Dear Tara,Thank you for your wonderful feedback! We're glad to hear you enjoyed your short stay with us in Melbourne. Our location and proximity to key attractions and convenience. It's fantastic to know you found the room clean and affordable. We appreciate your recommendation and look forward to welcoming you back on your next visit to the city!Sincerely, Shivani GuptaHotel Manager

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. I arrived at 5am, sick as a dog and they let me check.in early so I could get some rest. Rooms are clean and new. Felt safe and cared for. Best experience.
Stayed 1 night in Oct 2023
Response from Shivani Gupta on 29 Nov 2023
Dear Caroline,Thank you for the positive feedback! We're glad to hear that our staff made a positive impact on your stay. Providing early check-in and ensuring a clean, new room reflects our commitment to guest comfort. Your safety and well-being are our top priorities, and we're delighted to know you felt cared for. We look forward to welcoming you back for another exceptional experience!Sincerely, Shivani GuptaHotel Manager

10/10 Excellent

Budwie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Sean on 17 Dec 2023
Good Evening Budwie,Thank you for the 5 out of 5 rewies. We do hope to see you again soon. Have an amazing week.Warmest Regards,

4/10 Poor

Jock

Stayed 1 night in Nov 2023
Response from Sean on 17 Dec 2023
Good Evening Jock,I'm sincerely sorry for the hotel not being up to standards. We do appreciate your feedback and we take all reviews seriously. Please contact the hotel directly so we can make your stay more enjoyable.

8/10 Good

Thaibori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to shopping and food. Room was super clean
Stayed 1 night in Nov 2023
Response from Shivani Gupta on 29 Nov 2023
Dear thaibori,Thank you for your positive feedback! We're glad you appreciated our convenient location near shopping and dining. It's fantastic to hear that your room met your expectations with its super cleanliness. We can't wait to host you again for another exceptional stay!"Sincerely, Shivani GuptaHotel Manager

6/10 Okay

James

Stayed 1 night in Nov 2023
Response from Shivani Gupta on 29 Nov 2023
Dear James,Thank you for your feedback. We appreciate your input and would love to learn more about your stay to enhance your experience. Your satisfaction is our priority, and we hope to have the opportunity to exceed your expectations in the future. Safe travels!"Sincerely, Shivani GuptaHotel Manager

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Nov 2023
Response from Shivani Gupta on 29 Nov 2023
Dear Denise,Thank you for your feedback! We're glad to hear that our hotel was convenient for your needs. Our aim is to provide a hassle-free experience, and we hope to welcome you back for another seamless stay soon."Sincerely, Shivani GuptaHotel Manager

10/10 Excellent

Common Purpose

Stayed 3 nights in Nov 2023
Response from Shivani Gupta on 29 Nov 2023
Dear Tracee,Thank you for the positive feedback! We're glad to have exceeded your expectations. Your satisfaction is our priority, and we look forward to hosting you again for another exceptional stay. Safe travels!Sincerely, Shivani GuptaHotel Manager

6/10 Okay

Alison

Location was good
Stayed 1 night in Nov 2023
Response from Shivani Gupta on 29 Nov 2023
Dear Alison,We're delighted you found our location to your liking! We strive to offer convenience and accessibility to enhance your stay. Your feedback is valuable, and we hope to welcome you back for another positive experience at our hotel.Sincerely, Shivani GuptaHotel Manager

10/10 Excellent

patricia, Easton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location, quiet, clean. Had a $100 deposit at checkin that you get back at check out, I used card for that so it could be a few days before it’s back in my account
Stayed 2 nights in Nov 2023
Response from Isabella on 14 Nov 2023
Dear Valued Guest, We very much appreciate your comments regarding your stay at the IBIS.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Isabella