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Reviews of Flagstaff City Inn

3 out of 5
Flagstaff City Inn
45 Dudley Street, West Melbourne, VIC

Reviews

6.2
Rating 10 - Excellent. 84 out of 1000 reviews" "
Rating 8 - Good. 313 out of 1000 reviews" "
Rating 6 - Okay. 330 out of 1000 reviews" "
Rating 4 - Poor. 163 out of 1000 reviews" "
Rating 2 - Terrible. 110 out of 1000 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities
I like how close this property was to the flagstaff inn bowls which was where our function was. Parking was a bit of a issue as we had problems with the ticket machine and we had to walk a bit with our bags.
Stayed 1 night in Dec 2019

8/10 Good

Belinda

Travelled with group
Liked: Cleanliness, staff & service
Clean, good shower.
My important 3 things are good shower, clean and comfortable bed. I definitely got a good shower, hot and good pressure. The room was clean so I was happy with that, but the bed wasn't comfortable, it felt like an old camp bed that was high on the side came low in the middle.( I slept on the single bed and my friend had the double so I'm only commenting on the single) You have to walk upstairs to the rooms so be aware of that. There was 2 people and only a few little thimble style milks! That's stingy, so as we went out for dinner we bought milk. It was close southern cross and could walk to restaurants.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
A decent motel for a one night stay that is close to the city, with a cheap price.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
location to the event we attended for two days in the city
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Close to Dockland stadium. Ideal for watching the Aus X open.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Overall nice accommodation but unfortunately traffic noise pollution too high.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Staff is very friendly and helpful. When I told him the room was facing the busy street and it was too lousy, the reception changed our room right away and apologized to us. I wished I got his name. The room is big. The building and room need to do some renovation. Wall paints are coming out and bathroom corner was very dirty. Bed was good. It is in a good location. You can take the free transportation not far away from the Inn. For short stay, I said it was ok. It is a budget Inn.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Place is in quite good sport but i was promised car park free when i book in when i reached the accommodation i was told to park in few street behind the accommodation that cost $15 a day for three days than $8 half day Sunday was free than pay again for Monday morning till 10 am spend more time looking for parking thanks for booking
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Booked hotel due to parking facilities and upon arrival found they were unavailable. Past reviews seem to indicate the parking garage has been unavailable for some time, yet still advertised. Being from the country I spent the night going to and from parking meters. Might not have minded if the Receptionist had been helpful in where to park or given a 10% discount but they did not seem to care and just dismissed my frustration about the situation. Wifi did not work in my room which was on the top floor. Room was clean and the bathroom looked to have been updated recently. Will not stay again due to parking problems. By the time I payed for parking I could have stayed at a better hotel.
Stayed 1 night in Nov 2019

6/10 Okay

Nick, Santa Rosa CA

Business traveller
Liked: Staff & service
Great value good people room OK but the Internet was terrible (and in this day and age no excuses) and that would be well the reason that I would not return unless I had some assurances that they had fixed it.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location.No complaints ,highly recommend
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was quite rundown. It does not have an elevator and there are multiple flights of stairs to drag your luggage up and down. Having stayed at other 3 star accomodations, this was definitely on the lower side of the scale. The shower would not work independently of the bath, so water was wastefully gushing out of both faucets, however management when told said they would look into it. The reception staff were friendly and helped with any inquiries.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very old and not much service, with only thing going for it, it was close to the City and you could walk to the main part of the city.
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The advertisement was that it had car parking....They do not offer car parking....Parking is out front of Motel at a high cost.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Did not have wine glasses, only 1 coffee mug, dirty carpet and we arrived from country after lunch on Friday to stay till Monday and room was not ready.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Room nice. Good location. Was able to leave my suitcase in office not drag around city. Excellent service.
Stayed 1 night in Nov 2019

4/10 Poor

Kim

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Basic rooms.good shower pressure. Close to city. Parking out on the street.building looks very tired.and I mean tired.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No parking facilities available as per the booking - manager unwilling to resolve issue
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Disappointed that I was not advised that parking was unavailable. When travelling from country to city locations parking is a must!
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

4/10 Poor

Pete

Business traveller
Disliked: Amenities, property conditions & facilities
Very poor condition, faulty shower, peeling carpet, internal doors don't close, TV is above the pillow end of the bed, one heater didn't work, the other was very loud, it is very noisy, faulty lights in the bathroom
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Have not seen my deposit even after being told i would recieve it instantly. Continuous calls with no information
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Lynette

Travelled with group
Liked: Room comfort
Disliked: Staff & service
They made you feel uncomfortable went checking out runup to see if you removed anything from the room
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Andrew

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, except window onto street. But room was near checkout and easy to get going in morning. (I am elderly.) Staff made sure that I got a taxi well in time to catch train.
Stayed 1 night in Oct 2019

8/10 Good

Wan ling

Stayed 3 nights in Oct 2019

10/10 Excellent

D

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room was fine. Reasonable priced. Slept well. The only down side for me was trying to walk up and down stairs with luggage and dodgy knees, my own fault because I didn’t think to check if there was an elevator.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was good the room good the location was perfect I had a good stay thank you
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed
We reported that a small section of carpet seemed to be wet, next morning had a shower and water was seeping out of the tiles near the shower going through the bathroom to the kitchen, we cleaned it up and went out for the day, when we returned that evening it was very clear that they had a major leak under the tiles, a lot of the carpet was wet. I pulled out the single bed near the bathroom and found rotten skirting boards, damaged carpet and linen from the bed was all wet, this problem has been there for quite a while, I reported the problem and requested another room which they were happy to do. All the pillows had stains on them (in both rooms) and so did the quilt covers. I was very disappointed to be honest because I had read other positive reviews. I couldn't fault the staff, they were friendly and helpful.
Stayed 2 nights in Oct 2019

8/10 Good

Helena

Liked: Staff & service, room comfort
A stay in the city
The location was good, Staff friendly. Carpets very worn but beds comfortable. We only stayed one night so it was ok. Facilities ok,
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money and the staff were so kind and accommodating
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Affordable and fairly close to city. Bit out of date with microwave cos I had trouble with burning donuts and TV cos problem with subtitles the more work every time whatever I change the channels. Only two small problems that's all.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city location close to everything. Lovely helpful friendly staff. Very good price with all the facilities you need. Clean although a little shabby in need of a refit soon.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Close to Spencer street for railway and skybus. Property needs a lot of TLC
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

2/10 Terrible

Karen

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed weren’t made up, room looked nothing like photos. Wasn’t clean. No lift to get to rooms and absolute rabbit warren to find rooms. Car park is a tiny unsecured joke. “Kitchen” was old barely worked. Lights in bathroom were on and off. Noisy. Stains every where. Staff were good and we were given a small discount for beds being unmade. Over all will avoid in future and suggest no one else wastes their money.
Stayed 1 night in Oct 2019

8/10 Good

Moooo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Kitchen was really good for us . Just people can see our room when open window
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most disgusting accommodation I've ever experienced, it was absolutely filthy. The shampoo and bidy wash from the previous guest was still in the shower which obviously had nit been cleaned. There was a thick film of dust and hair behind the bathroom door. The walls and light switches were covered in dirty finger prints, stsins on the pillow cases and bedding and the curtains (which were held together with sticky tape) were also dirty and smelly. It was supposed to be a fully serviced room but nothing was done upon our return the next day.. the woman at the desk told me they had changed their policy dince my booking and no longer serviced the rooms!! The worst place I have ever stayed, dishonest advertising & terrible service.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was absolutely nothing like and in no way even remotely like it was advertised. Disgusting, awful.....beware!!!
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019