Indoor pool, a heated pool

Reviews of Ciloms Airport Lodge

3.5 out of 5
Ciloms Airport Lodge
398 Melrose Drive, Tullamarine, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 1078 reviews" "
Rating 8 - Good. 438 out of 1078 reviews" "
Rating 6 - Okay. 115 out of 1078 reviews" "
Rating 4 - Poor. 33 out of 1078 reviews" "
Rating 2 - Terrible. 17 out of 1078 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay across the road from urban surf. I recommend booking the airport shuttle as taxi drivers will abuse you for driving so close to the airport. I checked with reception and they said they can pick you up and drop you off to the airport which is a fantastic service to a
Stayed 1 night in Mar 2024

8/10 Good

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The driver that picked us up at airport was not very pleasant or was having a bad day,
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Amenities
Friendly staff .Shuttle to airport
Stayed 1 night in Mar 2024

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Handy for the airport and clean rooms
Stayed 1 night in Mar 2024

6/10 Okay

Barbara

Travelled with partner
Liked: Cleanliness
The property was very tired. It was most certainly not a lodge but a very mediocre motel. The bed was comfortable and clean. The food in the Bistro was absolutely terrible. The shuttle service was good.
Stayed 1 night in Mar 2024

6/10 Okay

Gagan

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not too bad.ask staff to do the room service until be back,but when i was back no result
Stayed 2 nights in Mar 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the middle of a mainly residential area, with no shops or convenieence stores within short walking distance.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was contemporary and sparkled. All room amenities were available. We loved the shuttle, both from the airport and then returning the next morning. We were picked up within 5 miutes of our call. Staff were most helpful, offering a wake-up call, and describing the dining and bar facilities. This hotel has been designed with the airport users in mind and provides an excellent service.
Stayed 1 night in Mar 2024

8/10 Good

Richard

Travelled with partner
OK for a stopover near the airport. Clean and tidy but fairly basic. Does the job well at a fair price and you get to the airport on time.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Perfect for an overnight. Shuffle from airport and reception both excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, and free airport transportation
Stayed 1 night in Mar 2024

10/10 Excellent

Carolyn

Stayed 1 night in Feb 2024

8/10 Good

Vanessa

Stayed 2 nights in Feb 2024

10/10 Excellent

Mary

Liked: Property conditions & facilities
Perfect for a good nights sleep before very early shuttle to the airport I felt safe warm and cosy in my room and bed was wonderful The bistro was very accomodating as I have dairy allergies
Stayed 1 night in Mar 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and the calamari was devine
Stayed 1 night in Mar 2024

4/10 Poor

David

Felt like I was staying back somewhere in the 70s and never been modernised. Staff was nice and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you are needing to stay near the airport, this is a great place to stay! It had everything we could possibly need- pool, restaurant, later check out. Perfect for our stopover. They also offer a free 24hr shuttle service which was amazing. Rooms are spacious and clean. Would definitely stay here again. Great value for money.
Stayed 1 night in Feb 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Handy for airport. Somehow I didn't manage to arrange hotel bus from airport. Possibly my own fault, but could be simpler.
Stayed 1 night in Feb 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run airport hotel. Very comfortable beds. Fluffy white towels. Very quiet.
Stayed 1 night in Feb 2024

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
It was clean and friendly but the facilities were well worn and tired.
Stayed 1 night in Feb 2024

8/10 Good

Michelle, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Property is convenient if you just need to be close to the airport. Not walkable to airport though, they have a free shuttle. They had dining options there but limited options for walking elsewhere. Older hotel but clean and mostly quiet.
Stayed 1 night in Feb 2024

8/10 Good

Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation, in house meals very average, Dry Salmon fillets. Fatty beef ribs
Stayed 1 night in Feb 2024

8/10 Good

Savitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well maintained. All amenities in reach
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2024

6/10 Okay

Jane

Travelled with partner
Liked: Staff & service
Bed was , pool was dirty, facilities were run down
Stayed 1 night in Feb 2024

8/10 Good

Paige, Buckhorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, good shuttle
Stayed 1 night in Feb 2024

6/10 Okay

Colin

Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for overnight close to airport . Regular shuttles to airport a bonus.
Stayed 1 night in Feb 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise at night other guests in corridor. Friendly and helpful staff.
Stayed 1 night in Feb 2024

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old and very in need of an upgrade.
Stayed 1 night in Jan 2024

6/10 Okay

JOHN

Liked: Staff & service
Shower over a bath just not suitable for elderly people. Not happy overall. The breakfast bar no longer operates as a buffet. $30 fo 2 people to have coffee and toast in over the top. I have stayed at Ciloms many times but this will be the last time. Not recommended.
Stayed 1 night in Feb 2024

6/10 Okay

Taylah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Katherine Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good comfy accom for short term stay
Stayed 1 night in Feb 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel to stay at when needing to get early morning flight. Shuttle service is great with very friendly staff
Stayed 1 night in Jan 2024

8/10 Good

Dana

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent shuttle service to and to airport . Room and hotel were tired.
Stayed 1 night in Feb 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Stayed 1 night in Jan 2024

6/10 Okay

Nicky

Stayed 1 night in Jan 2024

10/10 Excellent

Peter, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much like this property as it is so close to Urbn Surf.
Stayed 4 nights in Jan 2024

8/10 Good

Merryl

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Janani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Sue

Liked: Cleanliness, staff & service
there was not enough linen for two persons
Stayed 1 night in Dec 2023

10/10 Excellent

Ella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I really enjoyed our stay at Ciloms. Their service really outperformed all my expectations. The airport shuttle was quick and so convenient despite being after 12 am. On arrival the room was clean and comfortable, even if it was quite basic. I do wish dishwashing liquid, plates and basic cutlery had been provided to use alongside the microwave but I did note that no food preparation was to be done in the rooms. The alternative was to use their buffet/bistro. The buffet unfortunately was closed but we had meals at the bistro. I had a delicious fettuccine and my partner has a burger that was frankly the biggest either of us had every seen. We thoroughly enjoyed our meal and also enjoyed the breakfast option the next morning. Great value for money and good options! The best part of our stay was our experience with the staff. They were so friendly and helpful, we were even taken to 7-eleven and then the mall which we were so grateful for. Thank you for having us and we hope to stay again soon.
Stayed 2 nights in Dec 2023

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, incredibly convenient airport hotel. We landed at 1am and had 11hour layover and this gave us a place to sleep and a free shuttle rather than lying around the airport. Very good value for us too... About a third.of the price of the Airport Brand name hotel
Stayed 1 night in Dec 2023

8/10 Good

Scott

Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and close to airport
Stayed 1 night in Dec 2023

8/10 Good

Juls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. The shuttle service was good as I arrived at airport close to midnight. Very clean.
Stayed 1 night in Dec 2023