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Grand Mercure Medan Angkasa

5.0 star property
Luxury spa hotel near Grand City Hall

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Grand Mercure Medan Angkasa

Photo gallery for Grand Mercure Medan Angkasa

Exterior detail
Garden
Minibar, in-room safe, desk, blackout curtains
Lobby lounge
Bar (on property)

Overview of Grand Mercure Medan Angkasa

7.8

Good

Highlight
  • Staff & service is scored top 10% in Medan by travellers.

Popular amenities

  • Spa
  • Hot tub
  • Pool
  • Breakfast available
  • Free WiFi
  • Parking included

Local highlights

Jalan Sutomo No1 Medan, Medan, North Sumatra, 20235
  • Popular LocationMedan Mall16 min walk
  • Popular LocationGrand City Hall16 min walk
  • Popular LocationSun Plaza4 min drive
  • AirportMedan (KNO-Kuala Namu Intl.)43 min drive
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Room options

Deluxe Room, 1 King Bed

  • 42.0 sq m
  • Sleeps 4
  • 1 King Bed

Premier Room, 2 Single Beds

  • 42 sq m
  • Sleeps 4
  • 2 Single Beds

Executive Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 42 sq m
  • Sleeps 4
  • 2 Single Beds

Similar properties

About the area

Medan

Located in Medan, Grand Mercure Medan Angkasa is in the business district and near a train station. Grand City Hall and Vihara Borobudur are notable landmarks, and travellers looking to shop may want to visit Sun Plaza. Maimun Palace and Great Mosque of Medan are two other places to visit that come recommended.

What's nearby

  • Medan Mall - 16 min walk
  • Grand City Hall - 16 min walk
  • Sun Plaza - 4 min drive
  • Great Mosque of Medan - 5 min drive
  • University of North Sumatera - 8 min drive

Getting around

  • Medan Station - 14 min walk
  • Medan (KNO-Kuala Namu Intl.) - 44 min drive

Restaurants

  • Sari Laut Nelayan Restaurant - 10 min walk
  • Shinjo Coffee - 7 min walk
  • Grand Maxim Seafood Restaurant - 10 min walk
  • Rumah Makan Ayam Tangkap - 8 min walk
  • KA Kupi - 6 min walk

About this property

Grand Mercure Medan Angkasa

Luxury hotel near Sun Plaza
Located close to Grand City Hall and Vihara Borobudur, Grand Mercure Medan Angkasa provides a poolside bar, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. Enjoy Indonesian cuisine and more at the two on-site restaurants. Fitness classes and yoga classes are offered at the gym; Grand Mercure Medan Angkasa also has dry cleaning/laundry services, a bar and a business centre. In addition to a steam room and a sauna, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and ATM/banking services
  • Free newspapers, multilingual staff and wedding services
Room features
All 266 rooms include comforts, such as 24-hour room service and fireplaces, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch LCD TVs with cable channels
  • Fridges, free infant beds and coffee/tea makers

Languages

Chinese (Mandarin), English, French, Indonesian

Sustainability

Sustainability practices

At least 10% of profits reinvested in community and sustainability
Double-glazed windows
Energy-saving switches
Housekeeping on request
Change of bedsheets on request
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:30 AM for a fee: IDR 135,000 for adults and IDR 67,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Crystal Jade
  • Orchid Restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 302500.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 135000 for adults and from IDR 67500 for children
  • Airport shuttle fee: IDR 350000 per person (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 302500.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Grand Mercure Medan Angkasa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Medan Angkasa?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Grand Mercure Medan Angkasa on 13 Apr 2024 start from RM 169.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Medan Angkasa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Medan Angkasa?

Self-parking is free at this property.

What time is check-in at Grand Mercure Medan Angkasa?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Grand Mercure Medan Angkasa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Grand Mercure Medan Angkasa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per person applies.

Where is Grand Mercure Medan Angkasa located?

Situated in the business district, this luxury hotel is within 2 mi (3 km) of Grand City Hall, Sun Plaza and Vihara Borobudur. Maimun Palace and Great Mosque of Medan are also within 3 mi (5 km). Medan Station is 14 minutes by foot.

Grand Mercure Medan Angkasa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 116 reviews" "
Rating 8 - Good. 49 out of 116 reviews" "
Rating 6 - Okay. 22 out of 116 reviews" "
Rating 4 - Poor. 5 out of 116 reviews" "
Rating 2 - Terrible. 6 out of 116 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Leonard, Usher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Staff are excellent and friendly. Excellent breakfast and great variety…only thing was if could change a few dishes from day to day. I definitely recommend this hotel.
Stayed 8 nights in Feb 2024

10/10 Excellent

Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice room ❤️
Stayed 1 night in Feb 2024

10/10 Excellent

sufendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Rohaya

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No convenience shop
Stayed 2 nights in Oct 2023

10/10 Excellent

johanna, Menlo Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 3 nights in the Grand Mercure, before and after my jungle trek and Toba tours and each night was a great, different room. Herbert handled my check in with professional and kind greetings Abd Eggi showed me to features of the room and promptly brought my bag up. I loved the lounge and coffee shop in the ground floor with live piano music.
Stayed 1 night in Sep 2023

10/10 Excellent

johanna, Menlo Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deluxe room was wonderful. It was large and had a very comfortable king bed. Breakfast at 8:30 on Sunday morning was very crowded and the wonderful staff kept up with replenishing the buffet. Check in and out were very smooth.
Stayed 1 night in Sep 2023

10/10 Excellent

Ivan

Stayed 2 nights in Aug 2023

8/10 Good

Santo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went smooth hotel is great breakfast awesome
Stayed 2 nights in Jul 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book early it’s very busy
Lovely hotel in centre of Medan. Spacious and clean room with good air con. Breakfast was very good.
Stayed 2 nights in Jul 2023