Terrace/patio

Reviews of ibis Massy

3 out of 5
ibis Massy
6 Rue Du Saule Trapu, Massy, Essonne

Reviews

8.4

Very good

Rating 10 - Excellent. 108 out of 274 reviews" "
Rating 8 - Good. 126 out of 274 reviews" "
Rating 6 - Okay. 26 out of 274 reviews" "
Rating 4 - Poor. 9 out of 274 reviews" "
Rating 2 - Terrible. 5 out of 274 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in May 2023
Response from Team Ibis Massy on 30 May 2023
Dear Anna,Thank you very much for your review, we hope to see you soon,

8/10 Good

Patou

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023
Response from La Team Ibis Massy on 12 May 2023
Chère Patou,Nous vous remercions d'avoir partagé votre avis, à bientôt,

2/10 Terrible

Beatriz

Response from La Team Ibis Massy on 11 Oct 2023
Chère Beatriz,Merci pour votre avis,Cordialement,

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
This was an overnight stay with the hotel selected primarily for location. It ticked all our boxes, and the young lady working reception/bar/food was very good.
Stayed 1 night in Aug 2022
Response from La Team Ibis Massy on 26 Aug 2022
Dear guests, thank you very much for your nice review, we're glad you enjoyed your stay and the kindness of ou team. We hope to see you again soon. Kind regards.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from La Team Ibis Massy on 7 Jun 2022
Cher David, merci pour cette très belle note! Nous sommes ravis que vous ayez apprécié votre séjour. A bientôt ! Bien cordialement.

10/10 Excellent

Ross

Stayed 1 night in May 2022
Response from La Team Ibis Massy on 9 May 2022
Dear Ross, thank you for your support! We 're glad to see you enjoyed your stay with us. See you soon ! Best regards.

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming comfortable stay.
Stayed 1 night in Dec 2021
Response from La Team Ibis Massy on 9 May 2022
Dear Howard, thank you for your nice review, we are glad to see you enjoyed your stay with us. Looking forward welcoming you again! Best regards.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what you expect from a decent Ibis
Clean comfy hotel- exactly what you’d expect from a decent Ibis. Decent breakfast. Convenient location
Stayed 1 night in Jan 2022
Response from La Team Ibis Massy on 31 Jan 2022
Dear Sue, thank you for sharing your good experience with us, we are glad you enjoyed your stay and we're looking forward welcoming you again. Best regards.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Excellent value for money, very comfortable and clean.
Stayed 1 night in Jan 2020
Response from benjamin on 24 Jan 2020
Dear David , Thanks so much for your nice comment. We are delighted that you enjoyed your stay. Looking forward to seeing you back soon, Kind regards , Benjamin Larroutis Ibis Massy Manager.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!!
Stayed 2 nights in Jun 2019
Response from benjamin on 30 Dec 2019
Dear Susan, Thanks so much for sharing your experience at Ibis Massy. We are so delighted that you enjoyed your stay that much ! We wish you a Happy New Year and hope seeing you again soon ! Kind regards, Benjamin Larroutis , Ibis Massy Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from benjamin on 18 Oct 2019
Bonjour , Merci pour cette excellente note , nous espérons pouvoir vous accueillir à nouveau très vite chez nous. Bien cordialement , Benjamin Larroutis , Directeur Ibis MASSY.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet
Great location, comfy quiet hotel. Maybe a bit tired in places but perfectly good.
Stayed 1 night in Sep 2019
Response from benjamin on 11 Sept 2019
Dear Guest , Thank you very much for sharing your experience at Ibis Massy. We are delighted that you enjoyed it ! We hope seeing you again very soon. Best regards , Benjamin Larroutis , Directeur Ibis Massy.

8/10 Good

Everton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but far this station train.
Stayed 2 nights in Sep 2019
Response from benjamin on 11 Sept 2019
Dear Guest , Thank you very much for sharing your experience at Ibis MASSY. We are glad that you enjoyed it. We hope keeping your confidence and hope seeing you again soon . Best regads , Benjamin Larroutis , Ibis MASSY Manager.

8/10 Good

Anna Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ry convenient
Perfectly fine, close to restaurants and easy to get to the motorway.
Stayed 1 night in Aug 2019
Response from benjamin on 2 Sept 2019
Dear Guest , Thank you very much for sharing your nice experience at Ibis Massy . We hope seeing your again soon in our hotel . Kind regards , Benjamin Larroutis , Ibis Massy Manager.

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis massy
Clean and tidy hotel, lots of restaurants nearby.
Stayed 3 nights in May 2019
Response from benjamin on 13 May 2019
Dear Guest , Thank you very much for sharing your nice experience at Ibis Massy. We are delighted that you enjoyed it. We hope seeing you again very soon. Best regards , Benjamin Larroutis, Ibis Massy Manager.

8/10 Good

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from benjamin on 17 Jan 2019
Bonjour MARION, Merci d'avoir laissé cette note très positive suite à votre séjour à l'Ibis MASSY. L'équipe se fera à nouveau un grand plaisir de vous recevoir. Bien cordialement, Benjamin Larroutis , Directeur Ibis Massy.

10/10 Excellent

Jennifer

Clean comfy hotel-would stay again
As advertised. Clean room, nice shower, easy check in, great WiFi. Parking was secure but the super tight/small spots. Helpful front desk. Would definitely use for a single overnight again. Not much around the hotel.
Stayed 1 night in Aug 2018
Response from benjamin on 3 Sept 2018
Dear Jennifer ,Thank you so much for sharing your experience at Ibis Massy. We are delighted that you enjoyed your stay. We hope seeing you again very soon . Best regards , Benjamin Larroutis , Ibis MASSY Manager.

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from benjamin on 9 May 2018
Bonjour ! Merci d'avoir laissé votre bonne note concernant notre hôtel sur le site . Nous espérons que vous avez passé un bon séjour. L'équipe se fera à nouveau un grand plaisir de vous accueillir à l'hôtel. Cordialement , Benjamin Larroutis , Directeur Ibis Massy.

8/10 Good

Douglas, Miami Beach

Liked: Cleanliness, staff & service, room comfort
A gripe turns into a very good French crepe
It was further from airport than expected but very reasonably priced and an interesting modern feel. Both those in reception morning and night were very gracious and helpful. Though not what we expected Iwould give it a very good rating
Response from General Manager on 23 Aug 2016
Dear Guest , thanks so much for your positive feedback . We are grateful for your kind comments about our friendly staff. We are looking forward to welcoming you in the future in our Ibis hotel. All the best , Benjamin Larroutis, Ibis Massy Manager.

6/10 Okay

Kay, Auckland New Zealand

Liked: Staff & service
The hotel room was small but adequate.
The hotel reception ladies were very helpful with direction and how to get around.

8/10 Good

Hart, Gatersleben

Liked: Cleanliness, property conditions & facilities, room comfort
Two nights at Ibis Massy
The hotel itself is pretty good,the room was mostly clean with a nice bathroom and comfortable bed. What was missing are electrical outlets. There was one electrical outlet in the room and not conveniently located or easy to find. It seems like a small thing, but with the need to charge modern devices this becomes a real problem. There was no air conditioning, but a fan was provided, of course it required the only electrical outlet. Everything was fine the first night, but on the second night someone else on the floor caused flooding throughout the floor and into the other rooms (mine included). This led to a prolonged disturbance between 3 and 5 in the morning making it impossible to sleep. While I understand that this may not be the fault of the hotel staff, they did not handle the situation very well and made no effort to rectify the situation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY BAD VALUE FOR MONEY EVEN FOR THIS LOW PRICE

8/10 Good

Yann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from La Team Ibis Massy on 12 Jan 2024
Cher Yann,Merci d'avoir partagé avis, nous espérons vous revoir bientôt!

10/10 Excellent

Charly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from La Team Ibis Massy on 11 Sept 2023
Cher Charly,Merci pour votre commentaire, nous espérons vous recevoir à nouveau très bientôt!

8/10 Good

Yhacente

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel au top
Stayed 1 night in Sep 2023
Response from La Team Ibis Massy on 11 Sept 2023
Cher Yhacente,Merci d'avoir partagé votre avis, à très bientôt!

10/10 Excellent

Lydie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre, calme et très bien situé pour se diriger à Orly,
Stayed 1 night in Sep 2023
Response from La Team Ibis Massy on 11 Sept 2023
Chère Lydie,Merci d'avoir laissé votre commentaire, nous espérons vous revoir à nouveau très bientôt!

10/10 Excellent

David

Stayed 1 night in Aug 2023
Response from La Team Ibis Massy on 31 Aug 2023
Bonjour David, un grand merci pour cette superbe note! Au plaisir de vous accueillir de nouveau parmi nous, bien cordialement.

8/10 Good

Christian Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien le rapport qualité prix
Stayed 3 nights in May 2023
Response from La Team Ibis Massy on 30 May 2023
Cher Christian,Merci d'avoir partagé votre avis, nous espérons vous revoir très bientôt!

8/10 Good

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Team Ibis Massy on 30 May 2023
Dear Alexia,Thansk for your review, hopping to see you again!

10/10 Excellent

ISABELLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien
Très bien - bémol pas assez de places sur le parking.
Stayed 1 night in May 2023
Response from La Team Ibis Massy on 15 May 2023
Chère Isabelle, Merci pour votre avis, en effet nous avons moins de places de parking que de chambres... Nous espérons tout de même vous revoir bientôt!

8/10 Good

FARID

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from La Team Ibis Massy on 12 May 2023
Cher Farid, Merci d'avoir laissé ce bel avis! En espérant vous revoir très bientôt!

10/10 Excellent

Pascal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from La Team Ibis Massy on 12 May 2023
Cher Pascal,Nous sommes heureux de voir votre note, nous vous remercions et espérons vous revoir lors d'un prochain séjour,

10/10 Excellent

veronique

Stayed 1 night in May 2023
Response from La Team Ibis Massy on 12 May 2023
Chère Véronique,Merci pour cette note! Nous espérons vous revoir très bientôt!

10/10 Excellent

Stéphane

Stayed 1 night in Apr 2023
Response from La Team Ibis Massy on 24 Apr 2023
Cher Stéphane, merci de votre retour, nous sommes ravis que vous ayez apprécié votre séjour parmi nous. A bientôt! Bien cordialement.

6/10 Okay

Annick

Stayed 1 night in Mar 2023
Response from La Team Ibis Massy on 6 Apr 2023
Cher Annick,Merci d'avoir partagé votre avis.Noues espérons vous revoir bientôt,

10/10 Excellent

Jérôme

Stayed 1 night in Mar 2023
Response from La Team Ibis Massy on 9 Mar 2023
Cher Jerôme,Merci pour ce bel avis, en espèrant vous revoir très bientôt!

8/10 Good

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from La Team Ibis Massy on 6 Mar 2023
Bonjour Indira,Merci d'avoir laissé votre avis, nous espérons vous revoir très bientôt,

8/10 Good

Lionel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Séjour dans un Ibis sans surprise, personnel souriant et aimable. Chambre propre
Stayed 1 night in Feb 2023
Response from La Team Ibis Massy on 7 Feb 2023
Cher Patrice,Nous vous remercions d'avoir partagé votre avis et espérons vous revoir très bientôt!

6/10 Okay

Verified traveller

Disliked: Staff & service
A la accueille la dame était très arrogante pff plus jamais en plein Paris il sont très gentil
Stayed 2 nights in Dec 2022
Response from Cynthia, La Team Ibis Massy on 5 Jan 2023
Bonjour Madame Kanga, Merci d'avoir partagé votre avis.Lors de votre arrivée vous m'avez confirmé une chambre pour 2 et j'ai eu l'arrogance de vous faire remarquer que vous l'aviez utilisé pour 4.Bien Cordialement

8/10 Good

Thierry

Response from La Team Ibis Massy on 11 Oct 2023
Cher Thierry,Merci pour votre avis.Cordialement,

10/10 Excellent

José

Stayed 1 night in Dec 2022
Response from La Team Ibis Massy on 2 Jan 2023
Cher José,Merci d'avoir donné votre avis, en espérant vous recevoir à nouveau très bientôt!

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil au niveau du personnel, chambre confortable et bien équipée, accueil chaleureux
Response from La Team Ibis Massy on 2 Jan 2023
Chère Nathalie,Nous vous remercions d'avoir donné votre avis et nous ne manquerons pas de le partager avec toute l'équipe!En espérant vous revoir bientôt,

8/10 Good

Francois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Très bon séjour . Petit peu de
Stayed 1 night in Dec 2022
Response from La Team Ibis Massy on 28 Dec 2022
Bonjour François, Nous vous remercions d'avoir partagé votre avis et espérons vous revoir très prochainement! A bientôt!

10/10 Excellent

MATHIAS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from La Team Ibis Massy on 12 Dec 2022
Cher Mathias,Merci pour cette avis! Nous allons le partager à toute l'équipe! En espérant vous recevoir à nouveau très bientôt!

2/10 Terrible

Seraphin

Disliked: Property conditions & facilities, room comfort
Une nuit d'amour qui tourne au cauchemar
J'ai réservé une chambre simple avec un lit double, on m'a dabord proposé une chambre avec deux petitsvlits je suis retourné voir à l'accueil et on m'a changé de chambre, j'ai juste vu le lit et je suis parti chercher ma conjointe pour une surprise car c'était son anniversaire. Après le restaurant nous arrivons à l'hôtel et quelle nuit! Une horreur au moment faire nos galipettes, les photos ci joints en disent long. Vraiment nul nul et nul.
Stayed 1 night in Dec 2022
Response from La Team Ibis Massy on 6 Dec 2022
Bonjour Monsieur,En effet, il y a eu une erreur sur votre réservation, veuillez nous en excuser. Nous avons fait le nécessaire en interne pour que cela ne se reproduise pas. Bien Cordialement,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 2 nights in Oct 2022
Response from La Team Ibis Massy on 26 Oct 2022
Bonjour,Merci d'avoir laissé votre avis,Bien Cordialement,

8/10 Good

FLORENT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très correct
Hôtel plutôt bien pour Paris Petit déjeuner à la hauteur, mais les files étaient dépassées par le nombre de personnes qui sont arrivés en même temps.
Stayed 1 night in Sep 2022
Response from La Team Ibis Massy on 23 Sept 2022
Bonjour Florent,Nous sommes désolée si vous avez du patienter un peu à l'heure du petit déjeuner. Nous espérons quand même vous revoir bientôt. Bien Cordialement,

10/10 Excellent

Anne-sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle surprise
Chambre très confortable. Accueil agréable et rapide Petit déjeuner copieux et varié
Stayed 1 night in Sep 2022
Response from La Team Ibis Massy on 22 Sept 2022
Chère Anne Sophie,Nous vous remercions d'avoir partagé votre avis et nous sommes heureux que vous ayez apprécié votre séjour. Nous espérons vous revoir bientôt!Bien Cordialement,

8/10 Good

fabienne

Stayed 1 night in Sep 2022
Response from La Team Ibis Massy on 22 Sept 2022
Chère Fabienne,Merci d'avoir partagé votre avis. Au plaisir de vous recevoir prochainement,