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SureStay Hotel by Best Western San Rafael
2.5 star property

Hotel in San Rafael with free breakfast and 24-hour front desk

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

SureStay Hotel by Best Western San Rafael

Photo gallery for SureStay Hotel by Best Western San Rafael

Exterior
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Free daily self-service breakfast
Bathroom

Overview of SureStay Hotel by Best Western San Rafael

Reviews
6.0

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
865 Franciso Blvd East, San Rafael, CA, 94901
  • Popular LocationCelia's Mexican Restaurant2 min walk
  • Popular LocationEl Cerrito del Norte Station21 min drive
  • Popular LocationHyde St & Beach St Stop26 min drive
  • Popular LocationMason St & Union St Stop26 min drive
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Rafael

SureStay Hotel by Best Western San Rafael is located in San Rafael. Pier 39 and Ghirardelli Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore San Francisco Bay and Presidio of San Francisco. Bay Area Discovery Museum and Lyon Street Steps are also worth visiting.
Visit our San Rafael travel guideOpens in a new window

What's nearby

  • Mission San Rafael Arcangel - 3 min drive
  • Dominican University of California - 4 min drive
  • Larkspur Ferry Terminal - 5 min drive
  • Marin County Civic Center - 5 min drive
  • Muir Woods National Monument - 18 min drive

Getting around

  • Richmond Transit Center - 13 min drive
  • San Francisco International Airport (SFO) - 42 min drive

Restaurants

  • Picante - 12 min walk
  • Mi Pueblo Food Center - 12 min walk
  • Burger King - 4 min walk
  • Michael's Sourdough Sandwiches - 13 min walk
  • El Pollo Loco - 11 min walk

About this property

SureStay Hotel by Best Western San Rafael

Hotel near San Francisco Bay
SureStay Hotel by Best Western San Rafael provides free self-service breakfast and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Motorhome/coach/lorry parking, a vending machine and smoke-free property
  • Free newspapers and a 24-hour front desk
Room features
All guest rooms at SureStay Hotel by Best Western San Rafael have comforts, such as air conditioning, in addition to Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • LED TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM–9:00 AM

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts

Property is also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

Frequently asked questions

Is SureStay Hotel by Best Western San Rafael pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at SureStay Hotel by Best Western San Rafael?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western San Rafael on 23 Apr 2024 start from RM 521.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western San Rafael?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western San Rafael?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at SureStay Hotel by Best Western San Rafael?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western San Rafael located?

Situated in San Rafael, this hotel is 1.6 mi (2.5 km) from Marin Country Mart and 2.2 mi (3.6 km) from San Francisco Bay. Mission San Rafael Arcangel and Larkspur Ferry Terminal are also within 2 miles (3 km).

SureStay Hotel by Best Western San Rafael Reviews

Reviews

6.0
Rating 10 - Excellent. 131 out of 1000 reviews" "
Rating 8 - Good. 255 out of 1000 reviews" "
Rating 6 - Okay. 262 out of 1000 reviews" "
Rating 4 - Poor. 178 out of 1000 reviews" "
Rating 2 - Terrible. 174 out of 1000 reviews" "

6.8/10

Cleanliness

6.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Dani

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lots of traffic around the property. But was remodeled very nicely.
Stayed 1 night in Apr 2024

4/10 Poor

Scott

We literally drove away without getting out of the car. We left when we parked and a prostitute walked up to and past the car. Area already felt suspect but that was enough to flush the prepaid money down the drain.
Stayed 1 night in Mar 2024

6/10 Okay

Brala

Disliked: Amenities
Small room no window view near freeway but cheaper as a result
Stayed 2 nights in Feb 2024

8/10 Good

Keevan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from the freeway. Friendly staff and simple continental breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Holly

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 2 nights in Jan 2024

8/10 Good

Claudia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room.
Stayed 3 nights in Jan 2024

6/10 Okay

Wander

Stayed 1 night in Jan 2024

4/10 Poor

Steve

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first room had a refrigerator that had leaked onto the floor in front of it causing a large soft spot that had saturated the floor and smelled awful. When I went to explain to the owner it didn't seem that this was the first time he was told about it. We then were transferred to a room that had ran out of shampoo and soap in the shower containers. There were 2 towels and one wash cloth. Also, there was no toilet paper roller. It had an oder, not as bad as the first room but did not smell clean. On the outside it was kind of scary looking with multiple people walking around that clearly weren't there to stay. Worst Best Western we have ever stayed at.
Stayed 1 night in Dec 2023

4/10 Poor

Sharaeh

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Loud at night
Really loud at night and not much of a "breakfast".
Stayed 1 night in Dec 2023

8/10 Good

Farman

Stayed 1 night in Dec 2023