Most staff are attentive. All staff will greet you with a smile. Food is delicious.
Furniture and gym equipment are outdated, but in working condition. Room includes mini fridge, toothbrush, vanity kit and slippers.
Shuttle bus to and from mall of asia offered, but not really advertised.
Not enough coffee cups noted during breakfast buffet (additional cost for breakfast buffet).
Surrounding area not safely walkable in my opinion if you're traveling solo/first time, however attaining a taxi or using Grab transportation is a breeze.
Dowinn casino is a new addition to the hotel, however still under renovation.