Outdoor pool, pool umbrellas, pool loungers

Reviews of Belmont Hotel Manila

4 out of 5
Belmont Hotel Manila
Newport Boulevard, Newport City, Pasay

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1042 reviews" "
Rating 8 - Good. 289 out of 1042 reviews" "
Rating 6 - Okay. 108 out of 1042 reviews" "
Rating 4 - Poor. 45 out of 1042 reviews" "
Rating 2 - Terrible. 41 out of 1042 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very convenient to the airport. No need to take a taxi; it’s only a short walk along a pedestrian bridge.
Stayed 1 night in Mar 2024

10/10 Excellent

FERMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Mar 2024

10/10 Excellent

Roger

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 2 nights in Mar 2024
Response from Cams Ramos on 27 Mar 2024
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Cams Ramos on 28 Mar 2024
Dear Ms. Ruth,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

6/10 Okay

Victoria

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Cams Ramos on 27 Mar 2024
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service
Walkway to Treminal 3 very convenient Proximity to dining options on foot Limited on site food and beverage Dining area like a canteen Poor breakfast choice
Stayed 3 nights in Mar 2024
Response from Cams Ramos on 27 Mar 2024
Dear Guest,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Cams RamosDuty Manager

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The drainage in the shower is slow. Taking a shower might cause flooding. Other than that everything is fine.
Stayed 3 nights in Mar 2024
Response from Cams Ramos on 27 Mar 2024
Dear Guest,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Cams RamosDuty Manager

10/10 Excellent

Doreen, buffalo grove

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, accessible to Domestic airport. Nice area , great staff services and place to stay .
Stayed 1 night in Mar 2024
Response from Cams Ramos on 27 Mar 2024
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

8/10 Good

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to terminal 3
Stayed 1 night in Mar 2024
Response from Jade Alfonso on 25 Mar 2024
Dear Valued Guest,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

10/10 Excellent

Emilie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and smells good.
Stayed 1 night in Mar 2024
Response from Cams Ramos on 24 Mar 2024
Dear Ms. Emilie,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

8/10 Good

Faustino

Liked: Cleanliness, staff & service, property conditions & facilities
Been here and will keep coming back
Stayed 1 night in Mar 2024
Response from Claire on 22 Mar 2024
Dear Mr. Faustino,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review.I am delighted to learn that you have experienced a pleasant stay with us. Your positive rating means a lot and serves as a source of motivation to continue delivering outstanding service that aligns with our guests' needs. It is our pleasure to be at your service and we look forward to welcoming you again in the futureSincerely,Claire EspirituDuty Manager

10/10 Excellent

judith

Liked: Amenities
Very convenient for international flight to and from the US through United Airlines
Stayed 1 night in Jan 2024
Response from Claire on 22 Mar 2024
Dear Ms. Judith,I am glad to know that you like the strategic location of Belmont Hotel Manila, accessible to the airport and we value your positive feedback.It was an absolute pleasure to read about your positive experience at our hotel. It is our pleasure to be at your service and we look forward to your next visit.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

Voltaire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and conveniently located across NAIA terminal 3 and accessible using the Runway Manila bridge. Saves a lot time and eliminates having to deal with the heavy traffic to get to your hotel accommodation after a long flight. There’s a lot of food option along the way to the bridge. McDonald’s, Subway and Starbucks is a 2-minute walk from the hotel lobby. I will definitely book again at this hotel in the future when I come back.
Stayed 1 night in Mar 2024
Response from Claire on 22 Mar 2024
Dear Mr. Voltaire,I am glad to know that you like the strategic location of Belmont Hotel Manila, accessible to the airport and we value your positive feedback.It was an absolute pleasure to read about your positive experience at our hotel. It is our pleasure to be at your service and we look forward to your next visit.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walkway to airport terminal 3 is right there.
Stayed 7 nights in Mar 2024
Response from Claire on 22 Mar 2024
Dear Mr. James,Warmest greetings from The Belmont Hotel Manila.I am glad to know that you like the strategic location of Belmont Hotel Manila, accessible to different establishments and the airport.We appreciate your positive rating and recommendation as it serves as a source of motivation to continue delivering outstanding service that aligns with our guests' needs. It is our pleasure to be at your service and we look forward to your next visit.Sincerely,Claire EspirituDuty Manager

8/10 Good

ORENCIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and shopping mall
Stayed 1 night in Mar 2024
Response from Claire on 20 Mar 2024
Dear Valued Guest,I would like to thank you for taking the time to write us a review. I am glad to know that you like the strategic location of Belmont Hotel Manila, accessible to different establishments and the airport.Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back to the hotel again soon.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Mar 2024
Response from Claire on 20 Mar 2024
Dear Ms. Raquel,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review.I am glad to know that you like the strategic location of Belmont Hotel Manila, accessible to the airport and we value your positive feedback.Thank you and we look forward to welcome you back again soon.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

oliver

Liked: Property conditions & facilities
Staff are very helpful
Stayed 1 night in Mar 2024
Response from Yvette on 20 Mar 2024
Dear Valued Guest,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel opposite the airport. Zero plane noise in the rooms. Good bar / pool on the roof. Easy walk from the airport over the sky bridge.
Stayed 1 night in Mar 2024
Response from Yvette on 20 Mar 2024
Dear Valued Guest,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

10/10 Excellent

Hip Cho

Close to T3
Stayed 1 night in Mar 2024
Response from Yvette on 20 Mar 2024
Dear Valued Guest,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Claire on 20 Mar 2024
Dear Mr. Douglas,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your positive rating means a lot to us and serves as a source of motivation to continue delivering outstanding service that aligns with our guests' needs. Your feedback is valuable, and we are keen to hear more about your stay. Please feel free to reach us anytime.It is our pleasure to be at your service and we look forward to your next visit.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

Loida

Travelled with partner
Great location near Terminal 3
Stayed 1 night in Mar 2024
Response from Yvette on 18 Mar 2024
Dear Valued Guest,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

6/10 Okay

Vergel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Small room. Small lobby
Stayed 1 night in Mar 2024
Response from Yvette on 18 Mar 2024
Dear Mr. Vergel,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

8/10 Good

ANTONIO

Liked: Cleanliness
Checking in is always a very long process despite the booking reference information.
Stayed 1 night in Mar 2024
Response from Claire on 16 Mar 2024
Dear Sir Antonio,Greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.Guest satisfaction is our top priority, and we apologize for the inconvenience you have encountered during check in. We take feedback seriously to ensure visible improvements for your next visit. Rest assured that this will be addressed and worked on for improvement.Again, thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back to the hotel again soon.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

Florame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where am going ..
Stayed 1 night in Mar 2024
Response from Camille Caracuel on 15 Mar 2024
Dear Guest,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Regards,Camille CaracuelDuty Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location. Staff are friendly and pleasant to deal with. Clean and quiet.
Stayed 1 night in Mar 2024
Response from Camille Caracuel on 15 Mar 2024
Dear Guest,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Regards,Camille CaracuelDuty Manager

10/10 Excellent

bernilio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
close to the airport
Stayed 2 nights in Mar 2024
Response from Jade Alfonso on 13 Mar 2024
Dear Mr Bermilio,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Super easy to stay overnight and then walk to airport for international flight.
Stayed 1 night in Mar 2024
Response from Jade Alfonso on 13 Mar 2024
Dear Mr Thomas,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

8/10 Good

Tony

Travelled with family
Clean exercise room Modern weights and equipment
Stayed 1 night in Mar 2024
Response from Jade Alfonso on 13 Mar 2024
Dear Mr Tony,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

6/10 Okay

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I would not call the room a deluxe queen.
Stayed 1 night in Mar 2024
Response from Jade Alfonso on 13 Mar 2024
Dear Mr. Robert,Warmest Greetings from Belmont Hotel Manila!Thank you for taking the time to leave detailed feedback.On behalf of the whole team, please accept my most sincere apologies for the inconvenience caused. We do take feedback such as this very seriously and aim to notice a visible improvement.Your comments have been escalated to the concerned Department Heads and rest assured that this is being handled accordingly.We hope that we would be given another chance to be of service to you again, trusting that we could give you the excellent service you truly deserve.Kind regards,Jade AlfonsoAssistant Front Office Manager

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was nice, would stay here again. Thank you Sir Anthony and Sir Joseph for assisting me with my check out and for making sure I have transportation to go airport. Area is close to a lot of shopping centers and close to the airport.
Stayed 2 nights in Mar 2024
Response from Jade Alfonso on 13 Mar 2024
Dear Ms Pauline,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.It was an absolute pleasure to read about your positive experience at our hotel. Surely, Anthony and Joseph will be glad to read your commendation.I am also delighted to learn that you have experienced a pleasant stay with us. Your positive rating means a lot and serves as a source of motivation to continue delivering outstanding service that aligns with our guests' needs.Again, thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back to the hotel again soon.Sincerely,Jade AlfonsoAssistant Front Office Manager

6/10 Okay

Noreleen

Stayed 1 night in Mar 2024

8/10 Good

Alex

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Jade on 13 Mar 2024
Dear Mr Alex,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the Belmont primarily because it’s close to the Ninoy Aquino International Airport. I checked in the night before my departure. It was convenient. The rooms are clean. The staff were friendly. But what was most astonishing for me was having access to a resident hotel nurse. I, unfortunately, got vertigo (nausea, room spinning, dizziness) the night before my departure. I was traveling alone so I wanted to alert the front desk to my condition. They connected me with Nurse Mariel, who came to my room, took my vitals, helped me find my Dramamine (which helps with vertigo), got me settled in bed (my phone close to me, a plastic bag in case I needed to puke some more.) She even found White Flower to give me (an oil to out under your nostrils to help with dizziness). She gave me her contact info on Viber. Nurse Mariel checked on me the next day to make sure I felt well enough to fly home. I recovered in time to take my flight. I am so grateful for the care the hotel staff and nurse Mariel gave me. Thank you, Nurse Mariel. You really helped me when I could not even get out of bed on my own. I will for sure stay at the Belmont as my airport hotel the next time I return to Manila.
Stayed 1 night in Mar 2024
Response from Yvette on 12 Mar 2024
Dear Valued Guest,Warmest greetings from the Belmont Hotel Manila! Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. Your great feedback towards us is greatly appreciated. It only reaffirms that our commitment to genuine service and care of our guests have always been our top priority.I will personally communicate your positive feedback to my colleagues, as this continues to confirm that the team has delivered the outstanding service that the Belmont Hotel Manila commits to achieve. We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you and your loved ones again in the near future. Meanwhile, stay safe and God bless. Sincerely yours,Yvette CruzDuty Manager

10/10 Excellent

Arvin Rhay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very welcoming. Would definitely come back whenever I have my flights at terminal 3. Thank you for having me!
Stayed 1 night in Mar 2024
Response from Camille Caracuel on 8 Mar 2024
Dear Mr. Arvin Rhay,Warmest greetings from the Belmont Hotel Manila! Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. Your great feedback towards us is greatly appreciated. It only reaffirms that our commitment to genuine service and care of our guests have always been our top priority.I will personally communicate your positive feedback to my colleagues, as this continues to confirm that the team has delivered the outstanding service that the Belmont Hotel Manila commits to achieve. We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you and your loved ones again in the near future. Meanwhile, stay safe and God bless. Sincerely yours,Camille CaracuelDuty Manager

2/10 Terrible

Enrique

Disliked: Staff & service, amenities, property conditions & facilities
Booking date was done wrong by Expedia , and my assistant did not put attention to follow up - Hotel did not wanted to change date . Customer ended up booking on a different hotel on a last minute.
Stayed 1 night in Mar 2024
Response from Claire on 7 Mar 2024
Dear Mr. Tonico,Please allow us to further look into the matter and will be working with our team to raise the level of experience we provide our guests moving forward.My sincere apologies for the inconvenience you experienced and we thank you for your time in sharing your concerns and comments.We hope to have the pleasure of welcoming you in our hotel soon.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Stayed 3 nights in Mar 2024
Response from Claire on 8 Mar 2024
Dear Mr. Saurabh,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your positive rating is greatly appreciated and inspires us to maintain excellent service that meets our guests' expectations.We value your feedback and would love to hear more about your experience. Please don't hesitate to contact us at any time.It is our pleasure to be at your service and we look forward to your next visit.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

Edzel

Stayed 1 night in Mar 2024
Response from Cams Ramos on 27 Mar 2024
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Alison

Stayed 2 nights in Mar 2024
Response from Cams Ramos on 27 Mar 2024
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

2/10 Terrible

Cody

Liked: Staff & service
Disliked: Property conditions & facilities
I stayed in room 3043 it was disgusting the sheets were stained and the room stunk of ammonia couldn’t sleep will never stay again
Stayed 1 night in Mar 2024
Response from Claire on 5 Mar 2024
Dear Sir Cody,I appreciate you sharing your recent stay experience with us. Guest satisfaction is our top priority, and we take feedback seriously to ensure visible improvements for your next visit. Rest assured that this will be addressed and worked on for improvement.I sincerely apologize for all the shortcomings you experienced and hope that it will not deter you from returning in the future. We look forward to another opportunity to provide you with the exceptional service we are known for.Sincerely,Claire EspirituDuty Manager

8/10 Good

oliver

Travelled with partner
Liked: Amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Mar 2024
Response from Claire on 5 Mar 2024
Dear Sir Oliver,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review.I am glad to know that you like the strategic location of Belmont Hotel Manila, accessible to the airport and we value your positive rating.It is our pleasure to be at your service and we look forward to your next visit.Sincerely,Claire EspirituDuty Manager

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Camille Caracuel on 6 Mar 2024
Dear Mr. Stephen,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Regards,Camille CaracuelDuty Manager

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s right across the sky bridge from Manila international airport so it was very accessible
Stayed 1 night in Feb 2024
Response from Claire on 4 Mar 2024
Dear Sir Ricky,Thank you for taking the time to share your experience with us through this review following your recent stay.I am glad to know that you like the strategic location of Belmont Hotel Manila, accessible to different establishments and NAIA 3 terminal. Your recommendation towards us is highly appreciated. We look forward to welcoming you back again soon.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping and airport is near.
Stayed 7 nights in Feb 2024
Response from Yvette on 2 Mar 2024
Dear Mr. William,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

10/10 Excellent

ELISEO

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and safe place to stay
Stayed 1 night in Feb 2024
Response from Yvette on 2 Mar 2024
Dear Mr. Eliseo,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

8/10 Good

arthur

Liked: Staff & service, amenities
Close to the airport
Stayed 1 night in Feb 2024
Response from Yvette on 2 Mar 2024
Dear Mr. Arthur,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

8/10 Good

Joan Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was Conveniently walkable to restaurants and stores. Bathroom was very small but we only stayed 2 days, so it was ok. I would definitely stay again.
Stayed 2 nights in Feb 2024
Response from Claire on 1 Mar 2024
Dear Ms. Joan,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to write us a review.I am glad to know that you like the strategic location of Belmont Hotel Manila, accessible to different establishments, and appreciate your positive rating.It is our pleasure to be at your service and we look forward to your next visit.Sincerely,Claire EspirituDuty Manager

6/10 Okay

VIRGINIA, spring valley

Stayed 3 nights in Feb 2024
Response from Claire on 1 Mar 2024
Dear Ms. Virginia,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your rating means a lot to us and serves as a source of motivation to continue delivering outstanding service that aligns with our guests' needs. Your feedback is valuable, and we are keen to hear more about your stay. Please feel free to reach out to us at any time.Sincerely,Claire EspirituDuty Manager

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are always smiling and ready to help.
Stayed 2 nights in Feb 2024
Response from Claire on 29 Feb 2024
Dear Ms. Joyce,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review.I am delighted to learn that you have experienced a pleasant stay with us and rest assured we will do our best to keep up with the current level of service and facilities.Your comment is very much appreciated and I will definitely relay to all our associates. I look forward to personally welcome you on your next stay.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The shower in the room was awesome
Stayed 2 nights in Feb 2024
Response from Claire on 29 Feb 2024
Dear Sir Scott,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review.I am delighted to learn that you have experienced a pleasant stay with us and rest assured we will do our best to keep up with the current level of service and facilities.Your comment is very much appreciated and I will definitely relay to all our associates. I look forward to personally welcome you on your next stay.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

MENIRITO, MERCED

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping, restaurants and transportation.
Stayed 1 night in Feb 2024
Response from Claire on 28 Feb 2024
Dear Sir Menirito,Thank you for taking the time to share your experience with us through this review following your recent stay.I am glad to know that you like the strategic location of Belmont Hotel Manila, accessible to different establishments and NAIA 3 terminal. Your feedback is valuable to us and will be shared with our team. I am excited to welcome you back on your next visit.Sincerely,Claire EspirituDuty Manager