10/10 Excellent
Elizabeth
9 Mar 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort for a resort of its size.
Seamless transfer from Caticlan airport vi their lounge and speedboat to island makes a perfect way to arrive.
We stayed in a premier Seaview room which was large and well equipped and maintained. Comfy bed and soft sheets. Cleaning was exceptional and nightly turndown was thorough. Beaches are beautiful, great beach service with water, cold towels and ice cream.
Always space on the loungers as pool boys clear left towels. Sizeable swimming pool.
Breakfast was the most diverse I have seen, great coffee and eggs to order as well as sushi, Asian specialities and more western breakfast options. No sparkling wine which I would have expected at this level resort. Breakfast never felt like the bun fight it sometimes can with option to sit inside or outside.
Food in all outlets was really good. Sundowners on the beach was special due to low key live music. Regular free shuttle into town to White beach if you want to venture out.
Only downside we saw was on our last evening there was a big company party in the hotel as well as a wedding meaning there were no quiet dining outlets...you ended up hearing loud music from two directions. We did complain and got given a refund on our food but it doesn't give us the time back! From the reaction this is clearly a regular issue...I would suggest they notify guests that there will be disruption or noise so that you can decide to leave the resort if you want.
Great staff.
Elizabeth
Stayed 4 nights in Mar 2024