Interior detail

Reviews of Queenspark Lovita Hotel

3 out of 5
Queenspark Lovita Hotel
No. 39-47 Jl. Taman Melaka Raya 24, Taman Melaka Raya, Malacca City

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 51 reviews" "
Rating 8 - Good. 22 out of 51 reviews" "
Rating 6 - Okay. 14 out of 51 reviews" "
Rating 4 - Poor. 7 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Salmah

Travelled with family
Receptionist serving us is courteous and friendly and not forgetting very efficient. The photo of the hotel is not doing justice to it. The deco of the hotel is very nice! 👍👍👍
Stayed 1 night in Jul 2023

6/10 Okay

Chiew Keok

Travelled with family
Liked: Staff & service
No view only opp windows view instead of city view as booked, upon check in was told to change room. Paid exact MYR200 in cash incl. all taxes, forgot to collect the receipt. Staffs was helpful and friendly. Family room the wash basin in toilet, maybe is better on next reno, may consider to have it outside or separate from the shower/toilet bowl or outside the door of the all-in washroom. Good to have hot/cold water outside near the staircase. Have lift. Nearby behind inner blocks of shop houses majority are vacant. Only the hotel row and back to back block & units being occupied in biz as at Mar 2023. Quite safe as building can be easily seen & spotted from the main road. Easier to travel out and around the tourist and shopping areas. Our family room was quiet, not noisy even next to cleaner storage room. So far for the price for short stay is good, just the city view was not happening.
Stayed 1 night in Mar 2023

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Near to city
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

4/10 Poor

Meenakshi Devi

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

grace

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water dispense- hot water not hot at all Floor mat not provide Floor dirty Exhaust fan very noise No hair dryer provided
Stayed 1 night in Dec 2019

8/10 Good

Afiq

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

toyyongwai, JB

Liked: Cleanliness, staff & service
Power point is not enough for inside the room
Stayed 2 nights in Dec 2018

8/10 Good

Ahmad

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2018

8/10 Good

kok soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from syafiq on 3 Sept 2018
Thank you and come again sir!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Most good of a choice.
Everything is well except for the fact that they dont allow me to pay via a debit card. The toasters for the bread have got to change; that mini ovens are just not up to it. Got a no-window room, very difficult to adjust to the time because everything is so unnatural without natural light going in.
Stayed 2 nights in Apr 2018

8/10 Good

Azry, Johor Bahru, Malaysia

Liked: Cleanliness, staff & service, room comfort
Nice hotel
2 days stay and it was excellent. Very near to Banda Hilir. You can just walk for about 15minutes to reach Dataran Pahlawan, A Famosa, Museums, Menara Taming Sari, Jonker Walk and all nearby attractions. My room is facing the streets so it was a bit noisy during peak hours (noon & night, 7pm-9pm). Staffs were very helpful and polite. Free breakfast was great altough there's not much option and varieties as it is a 2-star hotel but what they served was absolutely satisfying and beyond compatible for what I paid for. I love the nasi lemak & curry combination btw, perfect dish. For sure and defenitely, will reccommend to family, friends and all of others who are considering to book for a stay here :)
Stayed 2 nights in Mar 2018
Response from John on 20 Mar 2018
Thank you for your feedback. Hope to see you again soon.

6/10 Okay

Nur Farah

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Nuur Asikin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

Joey

Liked: Cleanliness, staff & service
Reasonable price for a 3 star hotel
Although i read some negative comments about Queenspark hotel, i still decided to give it a try since i'm planning t o stay for only 1 night. I booked 2 rooms. 1st room was awesome, air-con freezing cold even after we'd adjusted to 26 degrees. When i checked in to 2nd room (my room), the electricity tripped! Hotel rm phone spoilt, so we went downstairs seek help. Fortunately, technician resolved the prob efficiently within 10mins. Everything about the room was ok - toilet, hot shower..etc (except no toiletries provided). Next,we realised air-con not cold at all, we'd adjusted to the minimum - 25 degrees, but still not cold :( Bed ok, but Pillow too hard, so we removed both pillows. Whole night, i hear 'dip dip dip' realised air-con dripping.. whole wall below air-con full of water droplets & whole floor wet! Was shocked to see the wet floor when i woke up in the morning. Breakfast was average, not much variety.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Disappointed
Water dispenser faulty, shower water heater also faulty at temperature control (unable to adjust temperature), old furniture, lift at secluded area, receptionist not really welcoming/not friendly.
Stayed 1 night in Dec 2017

8/10 Good

Tay

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2017

6/10 Okay

su, malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
very limited space
not convenient for familiy stay as the room is very small
Stayed 1 night in Nov 2017

2/10 Terrible

cassee , pj

Disliked: Cleanliness, property conditions & facilities, room comfort
cleanliness
Upon check in our room is ajar not closed properly plus the room sting.
Stayed 1 night in Nov 2017

8/10 Good

Ameera, Alor Setar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay!
The location of the hotel is strategic. Not much traffic and near to Bandar Hilir. There was no problem in finding parking space. The room was very comfortable. Not so many choices for breakfast but the taste is good. Also, the toaster took some time to toast bread. Definitley would stay here again!
Stayed 1 night in Oct 2017
Response from Kenny on 5 Dec 2017
Thank you Ms Ameera..we hope to serve you soon.. Have a great day..!

8/10 Good

Zakirin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dingy hotel, awkward location
This was really disappointing. The room was dingy, and nothing like what was shown in photos. The wifi did not work in my room, and only barely worked in the lobby. My room had windows facing the road, and was very noisy. The aircon also made the most distressing rattling noise, but on the plus side it worked well.
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveller

Unable to connect Wifi, shower was broken, location ok
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
clean hotel but poor maintenance
Weather was extremely hot on 20th May. Aircond was left running for 2hours but not blowing cool air. I would rate the coldness as 2 out of 5. Reported 3 times that air-cond was not cold. Hotel staff checked and no further action. Later on reception advised maintenance person not in. Very disappointing service. Shower head dropped off while bathing and was later replaced. Hotel is located in front of main road and was a little difficult to get good sleep due to the noise from vehicles on the road and also the next door karaoke.

4/10 Poor

Elijah

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Good location
My only complaint would be the aircond's condition. I hope they do a regular maintenance on their air conditioning because mine was buzzing so loudly that we couldn't sleep at all :(

10/10 Excellent

kenny loo, malacca malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay quiet
Quiet morning breakfast safer trusted good service polite worth to stay

10/10 Excellent

anuar, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
its a great deal that i got recently. cheapest in town with all the service provided by hotel

6/10 Okay

John, Selangor

Liked: Staff & service
it is budget hotel and breakfast is provided.
my room is facing main road and you could hear the sound of vehicle passby.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice and comfort stay.room very clean,affordable for 3day 2night.tv channel must improve coz its boring only got discovery,plz add some movie channel..aircond service is not in good condition,got problem with it cooler..take long hour to cool it down.breakfast not bad..quite delicious food..

6/10 Okay

wui yee

Disliked: Room comfort
our room got Mosquito when night time. Breakfast taste not bad, however staff refuse to refill the food.
Response from General Manager on 11 Feb 2017
we are so sorry

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient to many places
great location with reasonable breakfast
Response from General Manager on 11 Feb 2017
Thank you very much sir!

6/10 Okay

y, malaysia

Disliked: Property conditions & facilities, room comfort
Bad feeling, after check in to hotel, would like take bath, but found no towel in room, call reception, then tell me towel on the way by lorry. Hotel condition quite old

6/10 Okay

Verified traveller

AN AFFORDABLE HOTEL PRICE WITH A GOOD SERVICE AND NICE ACCOMMODATION.

6/10 Okay

MD ATIQUR

Pretty good
Its good and nice and convinient

4/10 Poor

seng kian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite staff
No Housekeeping

6/10 Okay

Edward, Kuala Lumpur

Liked: Cleanliness, staff & service
Strategic location and worth for money.
Location close to mahkota palace, sky lounge and jonker street, but need to have a car to be more convenient. The price is inclusive breakfast buffet with the price below RM100, so it's totally worth for money.

6/10 Okay

Ayda Faridzya, Kuala Lumpur

Disliked: Cleanliness, property conditions & facilities, room comfort
When i'm enter the room after check in, the room not ready yet. My Husband directly call housekeeping to clean up the room and luckily they are very helpful. Superior Queen room very small and not comfortable, but the family room is quite comfortable. The breakfast not have many choices.

8/10 Good

sunshine, alor setar, kedah

Liked: Staff & service, property conditions & facilities, room comfort
excellent
Hotel facilities and condition is excellent but the cleanliness should have more improvement. The staff is very polite. Very cheap price but very excellent comfortable.

8/10 Good

IMRAN ARIFF BIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel.
Pleasant stay and the rates are affordable. Walking distance to tourist spot or you can take public transport.Although wifi connectivity is slow not a drawback as u got all value for money you spent. recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel mmg sgt bagus.. cuma saya xberape setuju kerana housekeeping membersihkan bilik tanpa pengetahuan saya.. byk barang2 berharga didalam bilik... bila bertanya pada receptionists mereka jawab saya yang patot memberitahu mereka supaya tidak perlu mengemas bilik..sepanjang sye menginap diman mana hotel., tidak pernah pula saya harus memberitahu supaya bilik tidak perlu dikemas... sekian..
Stayed 2 nights in Oct 2017
Response from Kenny on 5 Dec 2017
Salam sejahtera En/Pn.. Kami berterima kasih atas penginapan anda di Queenspark Hotel. Housekeeping akan mengemas semua bilik yang menginap melebihi sehari dan jika tetamu hotel tidak ingin bilik mereka dikemas perlulah untuk memaklum kepada pihak hotel kerana pernah berlaku juga dimana ada tetamu tidak berpuas hati kerana bilik tidak dikemas tanpa diberitahu oleh tetamu maka pihak hotel telah memberi polisi baharu kepada staff housekeeping untuk mengemas bilik walaupun tetamu tidak minta untuk kebaikan tetamu juga. Mengenai barang-barang dalam bilik pihak hotel berasa cukup percaya akan staff kami yang bekerja dengan ikhlas kerana pernah tetamu check out tertinggal handphone I PHONE dan staff housekeeping kami telah memulangkannya. Kami berharap en/pn sudi menginap semula di Queenspark Hotel pada masa akan datang.. Terima kasih..

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
keadaan bilik tidak seperti yang digambarkan dan diambil.
Stayed 1 night in Oct 2017

10/10 Excellent

Khairulnizam, terengganu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semuanya best..memang best..hotel yg terbaik setakat ini yg sy pernah diami dalam kategori rm100 ke bawah.
Stayed 1 night in Oct 2017
Response from Kenny on 5 Dec 2017
Terima kasih En Khairulnizam. Kami berharap encik akan menginap di Queenspark Hotel pada masa akan datang...

10/10 Excellent

NURUL AZHAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
layanan special untuk oku
anak2 seronok bermalam di sini dan request nak datang lagi
Stayed 1 night in Sep 2017

8/10 Good

basyir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Disliked: Room comfort
Berbaloi dengan harga yang ditawarkan.. bilik tanpa tingkap dan sedikit sempit..

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidak begitu memuaskan, tandas tidak bersih.
Response from General Manager on 11 Feb 2017
we are so sorry