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Reviews of Mudzaffar Hotel Melaka

3.5 out of 5
Mudzaffar Hotel Melaka
Lot 5509, Jalan Wisma Persekutuan, MITC, Malacca City

Reviews

8.2

Very good

Rating 10 - Excellent. 93 out of 253 reviews" "
Rating 8 - Good. 101 out of 253 reviews" "
Rating 6 - Okay. 34 out of 253 reviews" "
Rating 4 - Poor. 20 out of 253 reviews" "
Rating 2 - Terrible. 5 out of 253 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Aliff

Travelled with family
Disliked: Property conditions & facilities
Must improve services
Stayed 1 night in Feb 2024

6/10 Okay

Nur Hajah

Liked: Staff & service
Disliked: Property conditions & facilities
As it is away from the city it is not congested with heavy traffic. Amenities is also very near. The good part of the hotel room is the big toilet with separate shower and tub. The big rooms and strong wifi connection. Unfortunately the hotel has run down in its standards of maintaining the interior decoration which was really a letdown. Also there were no fridge in the unit which obviously was very essential for long stayers. Food serve during dinner also took very long although it is very delicious, we were too tired to eat as it came more than 45 minutes.
Stayed 3 nights in Dec 2023

10/10 Excellent

qairina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Travelled with group
Reasonable price around the area
Stayed 1 night in Nov 2023

10/10 Excellent

Azah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Barbara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
there was no mini-fridge as promised and the safe was not working and the safety catch at the door was broken and non-functional. staff did their best to help and in the end managed to find a mini fridge and working safe and replaced the safety catch late into the night. The staff seemed Ok and seems to be a higher managment problem of not having proper systems or simply not bothering.
Stayed 3 nights in Jun 2023
Response from Mudzaffar Hotel on 21 Jul 2023
Warm greetings from Mudzaffar Hotel Ms. Barbara. We apologize for the incoveniences experienced during your stay. Your reviews has been shared to our team and we will improvise on all aspects highlighted by your goodself. Have a great week ahead !.

8/10 Good

Noraisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Mudzaffar Hotel on 21 Jul 2023
Warm greetings from Mudzaffar Hotel Pn. Noraisha ! Thank you for staying with us and we hope to see you again !

8/10 Good

Noraisha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023
Response from Mudzaffar Hotel on 21 Jul 2023
Warm greetings from Mudzaffar Hotel Pn. Noraisha ! Thank you for staying with us and we hope to see you again !

8/10 Good

Norjayati

Stayed 2 nights in Jun 2023
Response from Mudzaffar Hotel on 21 Jul 2023
Warm greetings from Mudzaffar Hotel Pn. Norjayati ! Thank you for staying with us and we hope to see you again !

4/10 Poor

Zatty

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Poor maintenance/cleanliness and need to improve on service. No iron or hair dryer provided.
Stayed 1 night in Feb 2023

2/10 Terrible

Azie

Travelled with family
Disliked: Staff & service, property conditions & facilities
It’s an impressive Melaka architecture building style, unfortunately they didn’t look after it. The room are smelly and the staff are disappointing
Stayed 1 night in Feb 2023

10/10 Excellent

MOHAMED RIZAR

Stayed 2 nights in Dec 2022

8/10 Good

sarimah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately ive been staying at room 139. With no refrigerator and the counter top at the mini bar need to be clean.
Stayed 1 night in Dec 2022

10/10 Excellent

Hagitar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. Fast checkin and out. Hotel manager needs to regularly check room cleaning carried out by cleaning staff

8/10 Good

MUHAMMAD

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Zaliza

Stayed 2 nights in Oct 2022

10/10 Excellent

Siti Aminah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good and recommended
Stayed 1 night in Sep 2022

10/10 Excellent

Azmal Aizudin

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Management and communication was total mess
Had the worst experience so far after years of travelling for business trip. Booked for 2 twin beds room for 2 nights, and reception confirmed it during check in. Went up and found out that they gave us king size bed instead. I was not even mad about it at first but after they gave us lame excuses instead of solution and said we can complain to their management and front desk manager about it, I was a bit pissed off. Told the guy to prepared the right room tomorrow and he even promised that we can be moved to the new room first thing in the morning. Next morning, went down at 7.10am for breakfast and see only 3 main dishes was out, no hot drinks, empty porridge pot, and the kitchen staff just strolling in to work at 7.30am. I was told by the reception when check in that breakfast starts at 7.00am. I ate whatever already served since the omelet I asked for never came since the staff just stands there pretends to cook it. He thought I didn't notice. I'm on a business trip, meaning I'm working and I have to be somewhere for an appointment at 8.00am, not leave the hotel at 8.00am. I went to the reception to check on the room and they said that they didn't receive any notification about it. I literally have to force them to prepare the room as I'm already late to deal with their nonsense. Other than breakfast they actually gave us mini high tea which wasn't even there and the lounge staff was confused. Overall the management was a total mess. Never coming back here again.
Stayed 2 nights in Dec 2021

10/10 Excellent

NAZILAH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bilik besar dan bersih.
Stayed 1 night in Nov 2021

8/10 Good

Rahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good servis and friendly staff
Stayed 1 night in Nov 2021

6/10 Okay

Sivaruban

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Bathroom had water leakage and drainage block Room was not very clean.
Stayed 3 nights in Nov 2021

6/10 Okay

Balqis

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Nice classic architectures and spacious place. However, it's quite hot at the receptionist area. The hotel quite strategic because there's malls, petrol stations, attractions nearby. the downside of the hotel is, it looks like the hotel is not taken care carefully. I saw dirty glass in front of the room door, cutlery and plates are greasy in the dining hall. During my check-in, there's no towel, TV remote, mineral waters and cups. So I asked the receptionist to send it to my room. However, waiting for those items was 1 hour long! keeping tab with the receptionist several times. The services very slow. During registrations also the receptionist took about 10 mins each customers. They're lacking of social and common sense skill. Why you need to arrange the chairs while we're having a meal on that table? So unprofessional. They look like fresh graduates but regardless how new you are, you suppose to have great skills handling customers. LIft, very slow and sometimes malfunction. Overall stay was okay. Will I check in here again? I don't think so. I wish the staff services are fast thinkers and all the best for the hotel.
Stayed 1 night in Nov 2021

8/10 Good

SAMSUL

Stayed 1 night in Oct 2021

4/10 Poor

Harun

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Yusma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
menginap di Mudzaffar sangat berbaloi harga murah
Sangat selesa dengan bilik yang besar dan bilik mandi yang besar
Hotel Mudazaffar
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Nice
Stayed 1 night in Aug 2020

8/10 Good

norain

Stayed 3 nights in Mar 2020

8/10 Good

MAISARA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
service out.no air cond at lobby,awaiting half and hour for check in ..reasons pest control round at the floor. clogged sink,clogged shower.
Stayed 1 night in Jan 2020

10/10 Excellent

Arul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely the traditional decoration is superb. I like the bathroom design and check-in/out service was fast. Unfortunately, my room had an aircon issue. I am glad the staff was so helpful and prompt in resolving the issue. Thank you!
Stayed 1 night in Jan 2020

10/10 Excellent

Juwita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it new experience in your hotel
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for values
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Please train your staff
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so beautiful hotel and luxury but chepa price
Stayed 1 night in Dec 2019

6/10 Okay

Azizah

Liked: Property conditions & facilities
Disliked: Staff & service
Indah khabar dari rupa
Check-in was slow and I was sweating while waiting for my turn. When I asked the counter staff about the air-conditioning, he replied that he was feeling hot too (instead of apologising) There was only one staff at the concierge and I ended up carrying all my my stuff from the car, on my own. The bed and pillows were not comfortable to sleep on. Neither hand towels nor face tissues were provided in the room. The Astro channels were interrupted the whole time.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food for breakfast was very good.. Big room, nice view, nice pool, friendly staff.
Stayed 1 night in Dec 2019

10/10 Excellent

moren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
terbaik
puas hati
Stayed 1 night in Dec 2019

8/10 Good

Wan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service
Everything was ok except for television coverage..very poor and dissatisfied. Suddenly the volume muted and the pic buffered.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tempat penginapan yg selesa utk family kecil kami. Bilik bersih dan selesa..berbalaoi dgn harga yg ditawarkan. Cuma susun atur meja menulis agak kurang sesuai. Bucu meja agak terkeluar. Anak dapat luka di dahi dan pipi sbb terlanggar bucu tu. Next time boleh ubah kedudukan utk keselamatan guest expc yg ada anak kecil. Overall is ok =)
Good view..
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel room, good condition in pool and restaurant areas. Check in process at the reception counter is quite slow
Stayed 1 night in Dec 2019

10/10 Excellent

NH, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique decor, excellent property & service. Provided early check-ins as soon as room available. Really enjoyed the breakfast. Will be back again.
Stayed 1 night in Dec 2019

8/10 Good

Lenq1234, Selangor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used to be better....
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like this hotel
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the hotel's design diffrent from others
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should add up extra pillow
Stayed 1 night in Dec 2019

8/10 Good

Zackzahid, Kuala Lumpur

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall awesome but the tv program always hanging. The lift should install access card. Make it safety for your tenant. Tq
Stayed 1 night in Dec 2019