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I booked this apartment thru expedia on oct to check in on 05th dec. I came about 6pm to check in. I have to wait and call for the staff as the office was closed. I was entertained by MOHD. He ask me to work around the town first as the room is not ready. Can you believe it at 6pm the room is not ...
clean and big. but need to ask for the towel, hair dryer, toilet paper and other things from the hotel counter which is located in another building 1 block away. water pressure for shower is low.
The homestay is located at a isolated place that not so convenient if you do not have a car, its about 30 minutes driving distance to the main attractions, jonker street. The owner service level is not so good, i dont see any interaction from him, his face seems to be not welcoming us. The only point ...
No reception counter but personalized service. Staff sent message to ask for ETA and gave good directions and instructions to the apartment which otherwise could be confusing. No-fuss check-in at the apartment itself. Apartment in good condition. Overall, a good experience.
Is not suitable for elderly as no lift. The floor and floor mat very dirty. Therefore we have to mop the floor ourself. Wifi is not functioning at all. The furniture brand new and the bed are very comfortable. The hotel shall provide more floor mat.
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