Cleanliness was terrible. Outside of the room, the bar and the lobby were unusable. Location is far from anything. Felt trapped the whole time.
When we arrived we found a dirty toilet, semi clean bathroom floor, no soap dish, no hand towels, no hair conditioner. Room condition looked ok on the surface but was in worn condition and only half clean.
Our AC was not working and I had to call reception 3 times to get someone to address it. Later discovered our shower didn’t work: turning on the water heater shut off the breaker for the whole room. We had cold showers for 2 days.
The lobby was uncomfortable, loud, and without AC. The bar smelled of smoke, was overpriced, almost empty, and every night had excrutiatingly loud live music which made it impossible to converse. The food was awful. Basically we didn’t enjoy hanging out either in the room, or in the rest of the hotel, and felt trapped the whole time.
There is a rundown strip of shops and restaurants about a 15 minute walk away with no sidewalks to get there, so using Grab was the best way to get around. This area was not pleasant, but it was nice to be able to escape the hotel.