Lobby lounge

Reviews of Ramada Plaza by Wyndham Melaka

3.5 out of 5
Ramada Plaza by Wyndham Melaka
Jalan Bendahara, Malacca City, Malacca

Reviews

8.4

Very good

Rating 10 - Excellent. 203 out of 527 reviews" "
Rating 8 - Good. 233 out of 527 reviews" "
Rating 6 - Okay. 64 out of 527 reviews" "
Rating 4 - Poor. 21 out of 527 reviews" "
Rating 2 - Terrible. 6 out of 527 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Damian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Ramada Plaza by Wyndham Melaka on 23 Mar 2020
Dear Damian, Greetings from Ramada Plaza by Wyndham Melaka! Thank you for your kind review of our hotel. Yours Sincerely, the Management

10/10 Excellent

Krishnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Ramada Plaza by Wyndham Melaka on 23 Mar 2020
Dear Krishnan, Greetings from Ramada Plaza by Wyndham Melaka! Thank you for your kind and glowing review of our hotel. Yours Sincerely, the Management.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Ramada Plaza by Wyndham Melaka on 11 Mar 2020
Greetings from Ramada Plaza by Wyndham Melaka! Thank you for taking the time to rate our hotel facilities and services. We look forward to serving you again in the near future. Yours Sincerely, The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Ramada Plaza by Wyndham Melaka on 11 Mar 2020
Greetings from Ramada Plaza by Wyndham Melaka! Thank you for your kind rating of our hotel and services. We look forward to providing you with a good experience during your next visit. Yours Sincerely, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Ramada Plaza by Wyndham Melaka on 11 Mar 2020
Greetings from Ramada Plaza by Wyndham Melaka! Thank you for taking the time to rate us. We are delighted to have provided you with a good experience during your stay here. We look forward to welcoming you back again in the near future. Yours Sincerely, The Management

10/10 Excellent

Roy, S/V paw paw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arguably the best hotel bed I have ever slept in. Ate at the Italian and Chinese restaurants, both excellent food and service. Room service needs some attention
Stayed 3 nights in Jan 2020
Response from Ramada Plaza by Wyndham Melaka on 17 Jan 2020
Greetings from Ramada Plaza by Wyndham Melaka. Thank you for your feedback which is valuable to us in our effort to continuously improve in our service offerings. We value your feedback and rest assured that we will look into it to ensure that we provide the best service for our guests. We look forward to welcoming you back in the near future to experience our warm hospitality and service. Yours Sincerely, The Management

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and luxurious site but TV small and they don't want you to use it for anything else but hotel purposes even thought there's a HDMI input on the wall.
Stayed 3 nights in Dec 2019
Response from Ramada Plaza by Wyndham Melaka on 13 Jan 2020
Greetings from Ramada Plaza by Wyndham Melaka. Thank you for your feedback which is valuable to us in our effort to continuously improve in our service offerings. We value your feedback and rest assured that we will look into it to ensure that we provide the best service for our guests. We look forward to welcoming you back in the near future to experience our warm hospitality and service. Yours Sincerely, The Management

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Fantastic. Love the place and service and breakfast was hearty and good. We will be back again
Stayed 1 night in Dec 2019
Response from Ramada Plaza by Wyndham Melaka on 13 Jan 2020
Greetings from Ramada Plaza by Wyndham Melaka! Thank you for taking the time to leave us with your kind compliments on our hotel's service offerings. We are delighted that you enjoyed our breakfast spread and look forward to welcoming you back in the near future. Yours sincerely, The Management.

8/10 Good

Derrick

Travelled with family
Liked: Staff & service, room comfort
Convenient and clean hotel.
The hotel was well.mantained and clean. Room comfortable. The staff polite and excellent. Lots of food nearby. Pool was nice too. Requests for cot and other things were very speedy. Carpark can be tight for those with big cars
Stayed 2 nights in Dec 2019
Response from Ramada Plaza by Wyndham Melaka on 13 Jan 2020
Warmest greetings from Ramada Plaza by Wyndham Melaka. We would like to send our most sincere thank you for your feedback and review. Your reviews are most encouraging and will help us to move further in delivering our superior guest services. We are delighted to have been able to meet your expectations in our service delivery. We look forward to welcoming you back to experience our warm hospitality in the near future. Yours Sincerely, The Management

10/10 Excellent

Mei Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is conveniently located within distance from good food
Stayed 1 night in Dec 2019
Response from Ramada Plaza by Wyndham Melaka on 13 Jan 2020
Greetings from Ramada Plaza by Wyndham Melaka. We are happy to have been able to provide you with a pleasant experience during your visit. We look forward to serving you again in the near future. Yours Sincerely, The Management

10/10 Excellent

Chin Siang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
My family and I enjoyed our stay thoroughly. The room was clean and the service was excellent. We would like to compliment the staff at the Club Lounge. They were friendly and sincere in their service. We will definitely stay this hotel again.
Stayed 3 nights in Dec 2019
Response from Ramada Plaza by Wyndham Melaka on 13 Jan 2020
Greetings from Ramada Plaza by Wyndham Melaka! We are delighted to hear that you have enjoyed your stay with us! Thank you for the great review and we are certainly delighted to receive your highest recommendation. We all look very much forward to welcome you back in the near future. Yours Sincerely, The Management.

8/10 Good

YAT KIONG

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet was flooded
Stayed 1 night in Nov 2019
Response from Ramada Plaza by Wyndham Melaka on 22 Nov 2019
Greetings from Ramada Plaza by Wyndham Melaka. Thank you for your feedback which is valuable to us in our effort to continuously improve in our service offerings. We value your feedback and rest assured that we will look into it to ensure that we provide the best service for our guests. We look forward to welcoming you back in the near future to experience our warm hospitality and service. Yours Sincerely, The Management

8/10 Good

Mary T

Stayed 2 nights in Nov 2019

10/10 Excellent

NIK FEIZAL HAIDI

Stayed 2 nights in Oct 2019

10/10 Excellent

Suk Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, spacious room
I have been staying at this hotel for the past 2 decades during most of my visit to malacca even when it was under a management. With the new makeover, the room looks a lot more modern and the lobby looks very grand and welcoming, However, I am surprised that a 5 Star hotel actually does not offer hand nor face towels. I think the housekeeping department should seriously consider this matter. Hotel is also at a good location, many popular eateries within walking distance, great from breakfast to supper.
Stayed 1 night in Sep 2019
Response from Ramada Plaza by Wyndham Melaka on 4 Oct 2019
Greetings from Ramada Plaza by Wyndham Melaka. Thank you for your feedback which is valuable to us in our effort to continuously improve in our service offerings. We value your feedback and rest assured that we will look into it to ensure that we provide the best service for our guests. We look forward to welcoming you back in the near future to experience our warm hospitality and service. Yours Sincerely, The Management

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Service
The staff are really friendly and attentive. My mom is on wheelchair and the ramp at the entrance is pretty steep. However, the staff is always at hand to help my mom down and up the ramp with a smile.
Stayed 3 nights in Sep 2019
Response from Ramada Plaza by Wyndham Melaka on 23 Sept 2019
Greetings from Ramada Plaza by Wyndham Melaka! We are delighted to hear that you have enjoyed your recent stay with us! Thank you for the great review which will consistently motivate the entire team to serving our treasured guests with great hospitality. We all look very much forward to welcome you back in the near future. Yours Sincerely, The Management.

10/10 Excellent

Koon Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i feel safe & secure in the hotel & the city. We had a lot of fun in the city. the locals are warm & welcoming to tourist, i am glad i visited melaka & looking forward to visiting again soon.
Stayed 3 nights in Sep 2019
Response from Ramada Plaza by Wyndham Melaka on 23 Sept 2019
Greetings from Ramada Plaza by Wyndham Melaka! We are delighted to hear that you have enjoyed your recent stay with us! Thank you for the great review and we are certainly delighted to receive your highest recommendation. We all look very much forward to welcome you back in the near future. Yours Sincerely, The Management.

10/10 Excellent

Lau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok except for the bedsheet and blanket that was extremely rough.
Stayed 2 nights in Sep 2019
Response from Ramada Plaza by Wyndham Melaka on 23 Sept 2019
Greetings from Ramada Plaza by Wyndham Melaka. Thank you for your feedback which is valuable to us in our effort to continuously improve in our service offerings. We apologize that our service did not meet your expectations during your recent stay here. We value your feedback and rest assured that we will look into it to ensure that we provide the best service for our guests. We look forward to welcoming you back in the near future to experience our warm hospitality and service. Yours Sincerely, The Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Aug 2019
Response from Ramada Plaza by Wyndham Melaka on 23 Sept 2019
Greetings from Ramada Plaza by Wyndham Melaka! Thank you for taking the time to leave us with your kind compliments on our hotel's service offerings. We are delighted that you enjoyed our breakfast spread and look forward to welcoming you back in the near future. Yours sincerely, The Management.

2/10 Terrible

MC

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
DND was OOO TV was OOO Shower flooded Handbasin flooded Towels all frayed
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Food is nearby and walking distance to amenities
Stayed 2 nights in Aug 2019
Response from Ramada Plaza by Wyndham Melaka on 23 Sept 2019
Greetings from Ramada Plaza by Wyndham Melaka. We are happy to have been able to provide you with a pleasant experience during your recent visit. We look forward to serving you again in the near future. Yours Sincerely, The Management

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deco is unique art pieces are admirable. However, drive way to the hotel Carpark is challenging with a big car
Stayed 2 nights in Jul 2019
Response from Ramada Plaza by Wyndham Melaka on 28 Sept 2019
Greetings from Ramada Plaza by Wyndham Melaka. Thank you for your feedback which is valuable to us in our effort to continuously improve in our service offerings. We value your feedback and rest assured that we will look into it to ensure that we provide the best service for our guests. We look forward to welcoming you back in the near future to experience our warm hospitality and service. Yours Sincerely, The Management

8/10 Good

Teo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll visit this hotel again thanks
na
Stayed 1 night in Jul 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, near to local street food and church. Will book the club room for the next holiday. Negative is the narrow driveway to the car park, need to be careful.
Stayed 2 nights in Jul 2019
Response from Ramada Plaza by Wyndham Melaka on 28 Sept 2019
Greetings from Ramada Plaza by Wyndham Melaka. Thank you for your feedback which is valuable to us in our effort to continuously improve in our service offerings. We value your feedback and rest assured that we will look into it to ensure that we provide the best service for our guests. We look forward to welcoming you back in the near future to experience our warm hospitality and service. Yours Sincerely, The Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centralized and convenient, friendly service and good breakfast.
Stayed 3 nights in Jul 2019
Response from Ramada Plaza by Wyndham Melaka on 28 Sept 2019
Greetings from Ramada Plaza by Wyndham Melaka! Thank you for taking the time to leave us with your kind compliments on our hotel's service offerings. We are delighted that you enjoyed our breakfast spread and look forward to welcoming you back in the near future. Yours sincerely, The Management.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

kiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would like to recognize and give our kudos and thank you to Mgr Mr Lim and his staff for a great stay. I definite would recommend this hotel for travels to Malacca.
Stayed 2 nights in Jul 2019
Response from Ramada Plaza by Wyndham Melaka on 28 Sept 2019
Greetings from Ramada Plaza by Wyndham Melaka. We are delighted to have been able to provide you with our best hospitality service and look forward to welcoming you back in the near future. Yours Sincerely, The Management

6/10 Okay

Derek

Liked: Cleanliness, room comfort
Unhappy guest
Nothing amazing about this hotel. We are an elderly couple in our early 60’s but when we arrived at the hotel, no one gave us a hand with our luggage. I had to take it out from the Grab car, push it all the way to reception and no one helped. We checked in and the next day, we went down to have breakfast. There was no make my room sign. I had not asked for my room to be made.When we came we were shocked to find my room door opened and the guy was cleaning the room. I didn’t think they would come in so I left my wallet by the bedside table. My Wife had her wallet in her handbag. We were really upset but all we got from the executive housekeeper was sorry. I said how could your guy come in and he said that since I didn’t press the do not disturb, they could come in after knocking on the door and if there was no response. Duty manager for the day also said the same thing. The good thing that came out of it was he let us check out at 3pm. Buffet was standard but a little pricey.Upon check out, there was only 1 lady managing check in and check out. So we had to wait. Truly not a pleasant stay. Anyway that would be my first and last time I am staying there. There are many better hotels since there are plenty of them. Only thing room was huge.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice, clean and modern. Close to eateries and shops. Convenient as it is within Malacca City
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby looks grand and nice. Enjoy the atmosphere as it was not too rowdy.
Stayed 3 nights in Jun 2019

6/10 Okay

Charles

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Nice gym and pool but the room and bathroom were old and tired. Staff were very friendly and helpful
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very friendly and the room is comfortable.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramada is a good choice
Helpful staff. Friendly service.
Stayed 2 nights in Jun 2019

10/10 Excellent

Hock Lye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good work, keep it up.
Good and nice hotel, breakfast is good too.
Stayed 3 nights in Jun 2019

10/10 Excellent

RAMINDERPAL SINGH R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great view
Nice hotel with friendly staff at the front desk. About 10 mins walk to Jonker street and lots of eatery around the area.
Stayed 1 night in May 2019
Response from Nur on 27 May 2019
Thank you for the good review and we thank you for your kind feedback. We look forward for your next visit. Warm regards, Reservation Team

10/10 Excellent

Doris S L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Room was fantastic. Not sure whether there was an refurbishment but very pleased with the room and hotel in general.
Stayed 1 night in May 2019
Response from Nur on 27 May 2019
Thank you for the good review and we thank you for your kind feedback. We look forward for your next visit. Warm regards, Reservation Team

6/10 Okay

Edrea

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
First stay in Ramada
Bed is uncomfortable as it was worned out. Can feel the spring while sleeping and it the mattress was too thin. Found cobwebs in the ceiling. Funny smell in the toilet and no hair dryer was in the room initially until requested. However overall, the service was good. Room service and housekeeping arrived swiftly. And the room service food was not bad.
Stayed 1 night in Apr 2019

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Oi Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Koh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , clean n comfortable for short stay.
Clean and comfortable. Has nice view looking out the windows . Grand entrance . Fast check in and out. Staff friendly. Breakfast spread Asia type, western , Chinese india malay mainly . Hotel is really near to a Chinese eating hawker stalls , so not necessary to order their breakfast buffet if you can take local Chinese . Famous popiah is round the corner . Take left from the hotel entrance and left again ,walk straight cross the traffic light and walk straight 3 mins you will see this stall at road side. We pick this hotel because the bus coach grassland can drop off n pickup us to here. Hotel provides local bus shuttle service.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019