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The Ritz-Carlton, Macau

5.0 star property
Luxury hotel connected to a shopping centre in Cotai with 3 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Ritz-Carlton, Macau

Photo gallery for The Ritz-Carlton, Macau

Outdoor pool
City view
1 bedroom, premium bedding, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Interior entrance

Overview of The Ritz-Carlton, Macau

9.6

Exceptional

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Pool
  • Spa
  • Laundry
  • Free WiFi

Check out the area

Estrada da Baía da Nossa Senhora da, Esperanca, Cotai, 853
  • Popular LocationVenetian Macao Casino13 min walk
  • Popular LocationCotai Strip15 min walk
  • Popular LocationCity of Dreams3 min drive
  • AirportMacau (MFM-Macau Intl.)10 min drive
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Room options

Premier Suite, 1 Bedroom, Smoking (Club, Lounge Access)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 2 Bedrooms (Carlton Club Lounge Access)

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LED TV
  • 150 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Double Bed, Smoking

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 178 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

Suite, 1 Bedroom, Smoking (Carlton)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Premium bedding
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom (Carlton, Lounge Access)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Premium bedding
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Suite, 1 Bedroom

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Premium bedding
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Cotai

Located in Cotai, The Ritz-Carlton, Macau is connected to a shopping centre. Macau Fisherman's Wharf and Macau Orient Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Flower City Garden and Seac Pai Van Park. Travelling with kids? Consider Qube at the Venetian and Macau Matsu.

What's nearby

  • Venetian Macao Casino - 13 min walk
  • Cotai Strip - 15 min walk
  • Cotai Arena - 15 min walk
  • City of Dreams - 3 min drive
  • The Londoner Macao - 3 min drive

Getting around

  • Macau (MFM-Macau Intl.) - 11 min drive

Restaurants

  • Don Quijote - 9 min walk
  • Jin Yue Xuan - 7 min walk
  • Tsui Wah Restaurant 翠華餐廳 - 11 min walk
  • The Spaghetti House - 11 min walk
  • Gosto 葡軒 - 7 min walk

About this property

The Ritz-Carlton, Macau

Luxury family-friendly hotel connected to a shopping centre
Near Venetian Macao Casino and City of Dreams, The Ritz-Carlton, Macau provides a free return airport shuttle, free water park access and a poolside bar. Treat yourself to a detox wrap, a Swedish massage or a body treatment at The Ritz-Carlton Spa, Macau, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Chinese cuisine and brunch. Free in-room WiFi is available to all guests, along with shopping on-site and a coffee shop/cafe.
Additional perks include:
  • An outdoor pool and a children's pool, with a lazy river
  • Buffet breakfast (surcharge), a free local area shuttle and a local area shuttle
  • A children's club (surcharge), a front desk safe and massage treatment rooms
  • A 24-hour front desk, smoke-free property and tour/ticket information
Room features
All 230 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with separate baths/showers and free toiletries
  • LED TVs with premium channels
  • Separate sitting areas, fridges and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 9 AM to 11 PM at scheduled times
  • Free area shuttle
  • Area shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM–10 AM for a fee: MOP 418 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar & Lounge
  • Lai Heen
  • The Ritz-Carlton Cafe

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Gym
  • Lazy river
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cot
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LED TV with premium channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 1500.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MOP 418 per person
  • Rollaway bed fee: MOP 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz Carlton Macau Hotel Cotai
Ritz Carlton Macau Cotai
Ritz-Carlton Macau Hotel Cotai
Ritz-Carlton Macau Hotel
Ritz-Carlton Macau Cotai
Ritz-Carlton Macau
The Ritz Carlton Macau
The Ritz-Carlton, Macau Hotel
The Ritz-Carlton, Macau Cotai
The Ritz-Carlton, Macau Hotel Cotai

Frequently asked questions

Does The Ritz-Carlton, Macau have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Ritz-Carlton, Macau?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Macau on 16 Apr 2024 start from RM 2,163.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Macau pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Ritz-Carlton, Macau?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at The Ritz-Carlton, Macau?

Checkout is at noon.

Does The Ritz-Carlton, Macau provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 9 AM to 11 PM at scheduled times.

Where is The Ritz-Carlton, Macau located?

This family-friendly Cotai hotel is located near the airport, within a 15-minute walk of Museum of Taipa and Coloane History and Venetian Macao Casino. Macau Matsu and Qube at the Venetian are also within 15 minutes.

The Ritz-Carlton, Macau Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 142 out of 169 reviews" "
Rating 8 - Good. 17 out of 169 reviews" "
Rating 6 - Okay. 4 out of 169 reviews" "
Rating 4 - Poor. 5 out of 169 reviews" "
Rating 2 - Terrible. 1 out of 169 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

yufei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Yu Sum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

William

Stayed 1 night in Apr 2023

8/10 Good

joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

Crispian

Stayed 1 night in Sep 2022

10/10 Excellent

Ka Leong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Wai Mei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and beautiful hotel
It was a wonderful stay. From check in to check out, the service is so good! The room is spacious and clean. The decorations they arranged for my birthday and the amenities they prepared for my little daughter are thoughtful enough! I believe I will visit again in the soon future~
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was tops; Arun is a real Jem and went out of his way to make our stay really pleasant.
Stayed 4 nights in Nov 2019

10/10 Excellent

Chi

Stayed 1 night in Oct 2019