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Have been staying at this hotel for the past trip to Macau and really impressed of its good location to everywhere and nearby food options however the hotel rooms are a little outdated but as long it is clean we are okay 👍 one thing to note is its accessibility was limited by the stoppage of most free casino buses and need to set aside at least HKD170 for to/fro HZMB port via taxi, hope hotel can go back to previous transport arrangements soon
Location-wise it’s in the middle of TST and Jordan MTR station, so pretty convenient but need to walk about 10 mins to either station. The hotel is also on hilltop and the slope is steep; don’t recommend if you have heavy luggage or need to use wheelchair etc. The building itself is pretty old and I would say facility and cleanliness is more like a motel standard. There is no daily room cleaning service; we got bitten by bugs on bed and had to tell frontdesk to send someone to replace all beddings. Overall I would not stay at this hotel again when i visit HK next time.
Hotel is situated nicely, halfway between the Senada, the city’s public square, and casinos Wynn Macau, MGM Macau and Starworld. It’s an older hotel but nicely kept up. Breakfast buffet is good and reasonably priced.
Excellent location, comfortable bed, good A/C, no smoke smell (even in non-smoking rooms this is a common issue in Chinese hotels) but the room did smell a bit musty. It is such a hot and damp climate it's hard to imagine how to prevent it entirely, but if you are super sensitive to smell, this might be an issue.
Sintra is an older hotel that has aged nicely. Great location too. Centered between Wynn & MGM Macau and Senado Square. Lots of dining options nearby. Would stay at Sintra again.
The wifi was terrible thats my only complaint everything else was just fine I liked the view of the shuttle bus a room on a higher floor would have been preferable
Room condition no good , bedding , carpet dirty , need to change room at mid night due to Bug bite! Very bad
KIN
Stayed 1 night in Mar 2020
8/10 Good
Verified traveller
Travelled with partner
8 Mar 2020
Liked: Cleanliness, staff & service, amenities
The room is spacious, reception service is up to standard with fast check in and check out. The location is very convenient. Hot water is excellent.
If they improve the sound proof, I will highly recommend all types of traveller to stay. We heard noise from street, from next room and from renovation worjlk. We stayed 3 nights and heard continous rennovation work in day time. So, it may only ideal for just sleep and not resting at hotel in day time.
I requested a non smoking room but when we arrived the room was stinking of tabacco.
Construction was going on from 9am-6pm. Not able to nap during the day after sight seeing.
Verified traveller
Stayed 3 nights in Jan 2020
10/10 Excellent
Verified traveller
Travelled with family and small children
6 Jan 2020
Liked: Staff & service, amenities
Easy to get around from hotel (walking distance), near to all places of interest and plenty of restaurants around the area. Easy access to public transportation.
Great location! Very convenient to access to eateries especially famous spot like portugese egg tarts, cha Siew rice etc. Will stay again if come back to Macau.
Dirty. We constantly had to ask for coffee etc., Rether then the offering reqularly. Carpets dirty. Washroom floors not reqularly cleaned.Tub mold around the sides. Dirty Dirty Dirty.
Location and Room are great but staffs at reception are terrible. They don't try to help me and offer any information when I asked. They just answer and let you go and find out the solution by ourself. I m so disappointing with their attitude because this is 3 star hotel but they offer services like hostel.
ไม่แนะนำให้ไปพัก พนักงานบริการแย่มาก ไร้มารยาท ไม่ช่วยเหลือลูกค้า
Fast check-in and friendly service, room is spacious and clean, strategic location in the old town of Macao. Would definitely return and stay at the hotel again.
One overnight stay. All was well. Fast check in and checkout. Allowed us to keep our bags at the hotel on the day of checkout so we could tour around Macau.
This is a very nice and luxurious hotel for the price. The only problem was that the wifi did not work in my room at all over the course of three days, and staff were unable (or unwilling) to help. It worked down the hall from my room, but not in my room. This was a major inconvenience as wifi is do-or-die for me, so I give the hotel a negative rating purely for that reason.