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Grand Hotel Villa Castagnola

Star Rating
5 out of 5

Information

Reviews

4.8 / 5Exceptional
148 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Palazzo dei Congressi
    16 min walk
  • Popular Location
    University of Lugano
    16 min walk
  • Popular Location
    Villa Ciani
    17 min walk
  • Airport
    Lugano (LUG-Agno)
    10 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Basic Double or Twin Room, Courtyard Area

    Room Amenities

    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed
    More details
  • Standard Double Room

    Room Amenities

    • Sleeps 3
    • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds
    More details
  • Superior Double Room

    Room Amenities

    • Lake view
    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed
    More details
  • Double Standard

    More details
  • Double Superior

    More details
  • Junior Suite

    Room Amenities

    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed
    More details
  • Junior Suite Standard

    More details
  • Superior Junior Suite

    Room Amenities

    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed
    More details
  • Junior Suite Superior

    More details
  • Junior Suite Executive

    Room Amenities

    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed
    More details
  • Junior Suite Executive

    More details
  • Suite

    Room Amenities

    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed
    More details
  • Suite With Balcony

    More details
  • Double Room Garden Floor

    Room Amenities

    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed
    More details

About this area

Lugano

Located in Lugano, Grand Hotel Villa Castagnola is in the city centre and on a lake. Cantonal Art Museum and LAC Lugano Arte e Cultura are cultural highlights, and travellers looking to shop may want to visit FoxTown Factory Stores and Via Nassa. Travelling with kids? Consider Swissminiatur and Alprose Chocolate Factory.

What's nearby

  • Popular Location
    Palazzo dei Congressi - 16 min walk
  • Popular Location
    University of Lugano - 16 min walk
  • Popular Location
    Parco Ciani - 17 min walk
  • Popular Location
    Villa Ciani - 17 min walk
  • Popular Location
    Piazza della Riforma - 3 min drive

Getting around

  • Lugano Station - 4 min drive
  • Lugano Funicular Station - 4 min drive
  • Lugano (LUG-Agno) - 10 min drive

Restaurants

  • Where to eat
  • Le Relais – Al fresco dining restaurant offering Mediterranean cuisine. Serves breakfast and dinner daily.
  • Ristorante Arté al Lago – Restaurant offering Mediterranean cuisine. Serves lunch and dinner on select days.
  • La Rucola – Al fresco dining restaurant offering Mediterranean cuisine. Serves lunch, dinner and light fare daily.

About this property

Grand Hotel Villa Castagnola

Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a steam room. All 74 soundproofed rooms provide free WiFi, free wired Internet and DVD players. Comforts include pillow menus and down comforters, and guests will also appreciate thoughtful touches such as bathrobes and slippers.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 120 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of CHF 50.00 per pet, per night.
  • Dogs only

Payment types at the property

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 6.10 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: CHF 25 per night
  • Pet fee: CHF 50.00 per pet, per night
  • Rollaway bed fee: CHF 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Grand Hotel Villa Castagnola Lugano
  • Grand Hotel Villa Castagnola
  • Grand Villa Castagnola Lugano
  • Grand Villa Castagnola
  • Grand Hotel Castagnola
  • Grand Hotel Lugano
  • Grand Villa Castagnola Lugano
  • Grand Hotel Villa Castagnola Hotel
  • Grand Hotel Villa Castagnola Lugano
  • Grand Hotel Villa Castagnola Hotel Lugano

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: CHF 25 per night
  • Electric car charging station
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 3 restaurants
  • 1 bar
  • Room service available

Things to do

  • Beach yoga
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space (4864 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer

Entertainment

  • DVD player
  • pay films
  • satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Nearby things to do

Where to eat

  • Le Relais – Al fresco dining restaurant offering Mediterranean cuisine. Serves breakfast and dinner daily.
  • Ristorante Arté al Lago – Restaurant offering Mediterranean cuisine. Serves lunch and dinner on select days.
  • La Rucola – Al fresco dining restaurant offering Mediterranean cuisine. Serves lunch, dinner and light fare daily.
4.8

Exceptional

5 - Excellent
121
4 - Good
23
3 - Okay
3
2 - Mediocre
1
1 - Poor
0
4.9
Cleanliness
4.8
Service and Staff
4.3
Amenities
4.7
Property condition

3/5

  • Liked: Cleanliness, staff & service
This traveller didn’t leave comments with their review
Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property, amazing staff, clean rooms with a good view. Parking space is available also

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is stunningly beautiful but it is the level of customer service that really sets this hotel apart. Every member of the team was friendly, polite and helpful - the reception staff, housekeeping, bar and restaurant team ALL went out of their way to make our time at Grand Hotel Villa Castagnola special. As a single parent this is not always the case when we travel but my 13 year old son and I had the most amazing experience here.

Stayed 4 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to be and great staff absolutely amazing I recommend it to everyone

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Hotel

I never post reviews but felt compelled to share what was an amazing experience. This is an outstanding boutique luxury hotel with very attentive local ownership, superbly trained staff, and the perfect setting in Lugano.

Stayed 5 nights in Jul 2019

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