Thank you Matthew for choosing to stay with us! We are delighted to hear that you had a wonderful experience during your time here. Our team works hard to provide top notch service and comfortable accommodations, so it's gratifying to know that we succeeded in making your stay memorable. We cannot wait to welcome you again in the future.

Thank you so much Serafin,We are happy that you were able to enjoy your stay. We always aim to do our absolute best to assure each guest and enjoyable experience. We hope that you can consider us again in your future travel plans to LA.

Thank you Piyaporn for your kind words. We are thrilled to see that you loved your stay with us. It was our pleasure to ensure your experience was enjoyable. We hope to welcome you back again soon.

Dear Moises, We are beyond grateful for the time you have taken to share your feedback with us. We completely understand your concern over self parking, we will bring this up to our higher uppers.Hope to see you soon

Dear Ryanne, We appreciate your feedback and I'm sorry to hear that your stay didn't meet your expectations. It's great that the hotel's location near Koreatown was convenient for dining options, but I understand your disappointment regarding the outdated TVs and lack of movie options in the rooms. Your comments about needing an upgrade and revamping are duly noted, and I will pass them along to the management team.We hope to see you again soon,

Dear JennyThank you for bringing this matter to our attention, and please accept our sincerest apologies for any inconvenience caused during your recent stay with us.We truly value our partnership with Expedia and strive to ensure that all guests, especially our VIP guests, receive the exceptional service and amenities they deserve. It's disheartening to hear that your experience fell short of expectations due to the oversight in providing the designated VIP benefits.We will be sure to share this feedback with our team and we hope that you will allow us an opportunity to change your impression of our hotel in the future. Hope to see you soon,

Dear Juan, We are beyond grateful for the time you have taken to share your feedback with us. We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We hope to see you again soon,

Dear Rosa, Thank you for taking the time to share your feedback with us. We will be sure to share this feedback with our team and we hope that you will allow us an opportunity to change your impression of our hotel in the future. Warm regards,

Dear Daekyu, thank you for taking the time to leave a review. We sincerely apologize if the information about our hotel's parking wasn't clear or easy to find during booking. We want to assure you that the parking details can be found on the reservation website's booking page. While parking operations are handled by a separate company, we offer affordable and secure on-site parking for our guests. Additionally, there are alternative parking options available near the hotel. We appreciate you choosing us. We hope to have another opportunity to welcome you back soon.

Dear Seung Won, thank you for taking the time to share your recent experience at our hotel. We sincerely apologize that your stay wasn't ideal for your family. We strive to create a welcoming and enjoyable environment for all guests. We want to assure you, we offer comfortable guest rooms, a refreshing pool, a delicious restaurant, and relaxing lobby lounge areas perfect for families. Additionally, our location provides easy access to nearby family-oriented attractions and activities. We understand your concerns regarding the hotel's vibe. We do offer a nightlife experience geared more towards adults. We'll certainly take your comments into consideration to ensure a more balanced atmosphere for all guests. Thank you again for choosing our hotel and we hope you'll consider giving us another chance in the future.

Dear Kimberly, Thank you so much! We're thrilled to hear that you loved our location and experienced great customer service. Your satisfaction is our top priority, and we're committed to maintaining that level of excellence. We look forward to welcoming you back soon

Dear Tim, Thank you for sharing your thoughts with us. We're glad you appreciate the unique vibe of our property. We understand your concerns about the surrounding area and want to assure you that we prioritize the safety and security of our guests. We're committed to ensuring you have a great experience with us, hope to see you soon

Dear Sierra, Thank you for your 5-star review. We are thrilled to see that you enjoyed your stay with us.Hope to see you again soon

Dear Kyum, Thank you for your 5-star review. We pleased to see that you enjoyed your stay.Hope to see you again soon.

Dear Jamie, thank you for taking the time to leave a review. We're thrilled to hear that our location was a highlight of your stay. We appreciate your feedback regarding the room size. Our rooms are designed to provide a cozy and intimate atmosphere. However, our double bed rooms can accommodate four guest. If additional space is needed adjoining rooms are available. We would be more than happy to help you arrange that on your next visit. Thank you for choosing us, and we look forward to welcoming you back in the future.

Hello Jamie, thank you for taking the time to leave a review. We appreciate you sharing your experience. We sincerely apologize that there was an unpleasant odor in your initial room. We're glad our staff was able to promptly move you to a different room. We strive to resolve any guest concerns efficiently and ensure a positive experience. Thank you for your understanding and choosing our hotel. We look forward to welcoming you back for another stay in the future.

Dear Alexander, thank you for the incredible rating. We take pride in creating exceptional experiences for our guests, and your rating means the world to us. We are thrilled you had a great stay and would love to hear what made it special. Was it the comfortable rooms, the friendly service, or a particular amenity that stood out? Sharing your thoughts helps us continue to provide outstanding experiences for future guests. Thank you again for choosing our hotel and we hope to welcoming you back soon.

Dear DeaChul, We are beyond grateful for the time you have taken to share your feedback with us. We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We hope to see you again soon

Dear Cangwa, thank you for taking the time to share your feedback about your recent stay. We sincerely apologize that your experience with privacy and the bathroom condition fell short of expectations. Guest comfort and privacy are our top priorities, and we regret any inconvenience you may have faced. We want to assure you that all our rooms are equipped with blackout shades and thick curtains to ensure complete privacy. If you felt a lack of privacy during your stay, we sincerely apologize. We would have been happy to explore the possibility of moving you to a different room. Regarding the view from the rooms, will depend on its location. Some rooms offer breathtaking views of the Los Angeles skyline, while others showcase the iconic Hollywood Hills. There are also rooms with views of the rear-facing rooftop. We appreciate your feedback on the bathroom. We understand the importance of a well-maintained space that complements our unique aesthetic. To help us improve, could you please elaborate on what specific aspects of the bathroom felt outdated? Your insights will be invaluable as we consider any necessary updates throughout or hotel. Thank you for choosing us and we hope to have the opportunity to welcome you back for a future stay.

Dear Monique,Thank you for taking the opportunity to offer such glowing feedback from your recent stay. It is a great pleasure to hear that your daughter enjoyed your time with us. Again, thank you for your kind words and see you next time you're in KTown

Dear Javier, We are beyond grateful for the time you have taken to share your feedback with us. We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It’s unfortunate that the customer service felt a bit awkward at times. As a guest, feeling valued and comfortable is crucial, so I understand why this impacted your experience, we will address this with the staff. Broken features, such as the HDMI connection to the TV, can indeed be frustrating and will definitely be reported to the proper departments. We hope to see you again soon,

Dear Julie,Thank you for taking the time to share your experience with us. We are glad to hear you found our location convenient and felt safe during your stay. However, we are truly sorry to learn that aspects of our hotel did not meet your expectations. We are actively addressing and continually making improvements to enhance our guest experience. We hope to have the opportunity to welcome you back in the future for a stay that not only meets but exceeds your expectations.Warmest regards,J.R. Billings - Director of Rooms

Dear David, thank you for taking the time to share your feedback with us. We're thrilled you enjoyed our hotels, relaxed atmosphere and positive vibes. We continuously strive to create a welcoming and trendy environment for our guest. We appreciate your comments about the amenities. We're actively working on refreshing certain areas and improving our amenities to ensure they meet our guest expectations. Thank you again for your valuable feedback and we hope to welcome you back soon.

Dear Alana, thank you for taking the time to leave a review about your recent stay at our hotel. We sincerely apologize that the amenity fee and parking caused frustrations during your visit. We understand your concerns about transparency, and wanted to assure you that the details about the amenity fee are outlined on the reservations website and included in your confirmation letter. This fee provides our guest with exclusive access to our pool fitness and business center. We strive to offer affordable and secure on-property parking for our guest. However, there are alternative parking options nearby the hotel. We appreciate your feedback and always looking for new ways to improve. We hope to have the opportunity to welcome you back in the future.

Dear Kuldeep, Thank you for taking the time to share your feed about your recent stay. We apologize that a hot water kettle and tea bags were not available in your room. For future reference, we do offer hot water kettles at no extra charge upon request. Simply reach out to our housekeeping or front desk staff, and they'll be happy to deliver one to your room. We don't currently offer tea bags in the rooms, but a variety of teas are available for purchase at Openaire Restaurant, Alfred's Cafe, and through room service. We truly appreciate your feedback, and hope to have another opportunity to welcome you back in the future.

Dear Jamie, We are beyond grateful for the time you have taken to share your 5-star review. We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We hope to see you again soon,

Dear Marielle, We are beyond grateful for the time you have taken to share your feedback with us. We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We hope to see you again soon,

Thank you Randa,We are thrilled to hear that you enjoyed your stay and the coffee! We also would like to thank you for taking time to share about your experience. We take great pride in assuring each guest have an great and enjoyable experience. Please feel free to reach out directly should you need any further assistance or have any concerns. We can't wait welcome you back for more at our delightful hotel

Good evening Shawnty,Thank you so much for taking time to share about your experience. We greatly appreciate you for doing so. The feed back you provided about your stay is valuable and we will be sure to relay this to upper management. We are sorry to hear that it may have not been as pleasant for you. Please feel free to contact the hotel directly and speak with management should you like to express further details regarding your stay.

Thank you Dina,We are so happy to see that you enjoyed your stay. We will be sure to inform Kelly on your acknowledgement. He's a great contribution to our team. We'd also love to be apart of your next California experience. Please feel free to contact the hotel directly for further assistance should you be returning.

Dear Camiel,We are genuinely concerned that your experience with us did not meet your expectations. We strive to provide all our guests with exceptional service and accommodations, and we clearly fell short in your case. We would greatly appreciate the opportunity to learn more about your stay and how we can make things right. Please feel free to reach out to me directly with any feedback or specific issues you encountered. Your satisfaction is incredibly important to us, and we hope to have the chance to restore your faith in our hotel.Warm regards,J.R. Billings - Director of Rooms

Dear Thomas, thank you for taking the time to leave us a wonderful review. We're thrilled to hear that our facilities provided the perfect environment for you to relax and be productive during your stay. We take pride in creating memorable experiences for our guest. We truly appreciate your feedback, and look forward to welcoming you back soon.

Dear Leah,Thank you for taking the time to share your feedback with us. We will be sure to share this feedback with our team and we hope that you will allow us an opportunity to change your impression of our hotel in the future. Warm regards,

Dear Ben, We are beyond grateful for the time you have taken to share your feedback with us. We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We hope to see you again soon

Dear Stella, We are beyond grateful for the time you have taken to share your feedback with us. We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We hope to see you again soon,

Dear Gerald, thank you for taking the time to leave a rating after staying with us. We appreciate the positive sentient, and we're always striving to provide exceptional experiences for our guest. We would love to hear more about your stay. What aspects did you enjoy most? Were there any areas we fell short of your expectations? Any feedback you can share is valuable for us to learn and grow. Thank you again for choosing our hotel, and we hope to welcome you back soon.

Dear Sun, We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We hope to see you again soon,

Dear Sungmin,We are genuinely concerned that your experience with us did not meet your expectations. We strive to provide all our guests with exceptional service and accommodations, and we clearly fell short in your case. We would greatly appreciate the opportunity to learn more about your stay and how we can make things right. Please feel free to reach out to me directly with any feedback or specific issues you encountered. Your satisfaction is incredibly important to us, and we hope to have the chance to restore your faith in our hotel.Warm regards,J.R. Billings - Director of Rooms

Dear Sunghye,Thank you for taking the time to share your feedback. Please accept our apologies for the noise disturbance you experienced during your stay. Our location in Koreatown lends itself to more ambient noise, thus we are working on double panel windows to all rooms. We hope that you will allow us an opportunity to change your impression of our property in the future. All the best,

Dear Yukiko,We're genuinely sorry to hear about your disappointment with the amenity fee. We understand how important it is for all charges to feel justified and add value to your stay. This fee is standard in many hotels and supports the wide range of services and facilities we offer, including access to our second-floor pool, high-speed wireless internet, a 24-hour gym with a Peloton bike, private Barbershop Club, business center, in-room coffee maker & tea kettle upon request, reusable Rainwater bottles, and much more. We aim for complete transparency with all our charges, clearly disclosing this fee across all booking channels, including our website, before booking confirmation. However, we recognize there may have been a gap in communication in this instance, and we sincerely apologize for any confusion this caused. Your feedback is invaluable to us as we continually strive to enhance our guest experience.Warm regards,J.R. Billings - Director of Rooms

Dear Britney, thank you for taking the time to give us a great rating. We're pleased that you enjoyed your stay. We strive to exceed expectations, and create memorable experiences for every guest. We would love to hear more about what you enjoyed during your stay. Any specific details would be greatly appreciated. This will help us continue providing exceptional experiences, and ensure future guest have a fantastic stay. Thank you for choosing us, and we hope to welcome you back soon.

Dear Imke, We are beyond grateful for the time you have taken to share your feedback with us. It is a delight to learn we succeeded in meeting your expectations. We hope to see you again soon,

Dear DongEun,Thank you for taking the time to share your experience with us. We deeply regret to hear that your stay was marred by noise from the street, issues with our HVAC system, and other discomforts. We strive to ensure all our guests have a peaceful and enjoyable stay, and it's clear we fell short in your case.With regard to the street noise, for future visits, we'd like to inform you about our Hollywood Hills View Rooms, situated away from the street. These rooms might provide the comfort you're looking for. Regarding the HVAC noise concerns you raised; we are looking into this to ensure they are resolved. Lastly, we will address the unwanted odors and the service you received upon check-in. Please rest assured we are a nonsmoking hotel and take violations of this policy with the utmost seriousness and will look into ways to prevent them from occurring in the future. Providing a welcoming and friendly atmosphere is fundamental to our values, and we will reinforce this with our staff.Your feedback is invaluable to us as it helps us to improve our guest experience. While we understand your stay was not satisfactory, we hope you will consider giving us another opportunity to demonstrate our commitment to excellence. Please feel free to reach out to us directly if you wish to discuss your concerns further or if there's anything we can do to make amends.Warm regards,J.R. Billings - Director of Rooms

Dear Teri,Thank you for taking the opportunity to offer such glowing feedback from your recent stay. Again, thank you for your kind words and patronage. It was such a pleasure having you stay with us.We hope to see you again soon,The LINE LA Team

Dear David, We are beyond grateful for the time you have taken to share your feedback with us. We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We hope to see you again soon,

Dear Jimmy, We are beyond grateful for the time you have taken to share your feedback with us. It is a delight to learn we succeeded in meeting your expectations. We hope to see you again soon,