Free daily on-the-go breakfast

Reviews of Super 8 by Wyndham Inglewood/LAX/LA Airport

2 out of 5
Super 8 by Wyndham Inglewood/LAX/LA Airport
4238 W Century Blvd, Inglewood, CA

Reviews

7.4

Good

Rating 10 - Excellent. 335 out of 1001 reviews" "
Rating 8 - Good. 290 out of 1001 reviews" "
Rating 6 - Okay. 164 out of 1001 reviews" "
Rating 4 - Poor. 96 out of 1001 reviews" "
Rating 2 - Terrible. 116 out of 1001 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

bill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and managed well
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 24 Apr 2024
Hi Bill! Thank you for your positive feedback and perfect rating! We're thrilled to hear that you found our property to be clean and well-managed.Maintaining a high standard of cleanliness and ensuring efficient management are top priorities for us, and we're delighted that we could meet your expectations in these areas.Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back for another excellent stay in the future. Thank you for choosing to stay with us!

6/10 Okay

Julia

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
We got in late Friday night and check in was easy process! The hotel is listed as a non smoking but the cigarette smell was so bad even in our room. When we called down she said there was nothing they could do as of now but the cleaning crew would spray it the next day. Never did smell it again. The staff was great and other than the smell the room was very clean. I will say that I booked this hotel for the free breakfast in the morning. But was disappointed when the free breakfast was a pack of the prepackaged donuts, mini packaged muffins and danishes. So just be prepared if that was a deciding factors and make sure you get there early because an hour in they were almost out. But for the price you really can’t beat it.
Stayed 3 nights in Apr 2024
Response from Guest Relations Management on 24 Apr 2024
Hi Julia! Thank you for sharing your feedback with us. We're glad to hear that the check-in process was smooth and that you found our staff to be great.We apologize for the cigarette smell you encountered during your stay. Ensuring a smoke-free environment for all our guests is a priority, and we will address this issue with our team to ensure it doesn't happen again.We appreciate your understanding regarding the breakfast offerings. We understand the importance of a satisfying breakfast experience and will take your comments into consideration as we review and improve our offerings.It's great to hear that you found the room to be very clean, and we're glad you were satisfied with that aspect of your stay.Your feedback is important to us as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for an improved stay in the future. Thank you for choosing to stay with us.

4/10 Poor

Adnan

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was a joke
Stayed 5 nights in Apr 2024
Response from Manager on 23 Apr 2024
Hello Adnan, We appreciate your feedback and will share your comments with our team for further review and improvement. Your satisfaction is important to us, and we apologize for any inconvenience this may have caused during your stay.

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Staff was very friendly and helpful. Street noise in the middle of the night. Probably can’t be avoided. And the breakfast is orange juice, coffee with no milk, and package, donuts and Danish. Overall, a good deal for the price.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 16 Apr 2024
Hi Philip! Thank you for your review and the positive rating. We're pleased to hear that you found your room clean and spacious, and that our staff was friendly and helpful during your stay. However, we apologize for any inconvenience caused by the street noise and the breakfast selection not fully meeting your expectations.We appreciate your understanding regarding the external noise, and we are constantly looking for ways to improve the comfort and experience for our guests. Also, we'll consider your feedback about breakfast as we aim to provide a variety of options that cater to our guests' tastes and preferences.Thank you for acknowledging the value of your stay despite these issues. We hope to welcome you back soon and offer an even more satisfying experience.

8/10 Good

Sergio donis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was lots of parking near my room there were fees but affordable not that quit but earplugs did the thing beds were comfortable and quit clean hair dryer didn’t work but not a big issue I was satisfied oh and not that expensive affordable price for the two nights
Stayed 2 nights in Mar 2024
Response from Guest Relations Specialist on 4 Apr 2024
Hi Sergio,We appreciate your feedback and are delighted to hear that you found our parking facilities convenient and reasonably priced. Our team strives to maintain a comfortable atmosphere, and we're glad the earplugs helped ensure a peaceful night's rest. It's wonderful to know that you found the beds comfortable and the room clean. However, we apologize for any inconvenience caused by the malfunctioning hair dryer and will certainly look into resolving this matter promptly. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a continental breakfast.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 30 Mar 2024
Hi Sandra! Thank you for your review! We're glad to hear that you enjoyed our continental breakfast during your stay. Providing a satisfying breakfast experience for our guests is important to us, and we're pleased that our offerings met your expectations. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another great stay in the future!

6/10 Okay

Toua

Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Toua,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you may have so we can address any issues. We hope to welcome you back in the future for an improved stay.

4/10 Poor

Vienna

Travelled with group
Disliked: Cleanliness, staff & service, amenities
My first interaction with the staff lady that checked me in was distasteful. I usually don’t mind where I stay but after how unfriendly the service was I would not recommend staying here at all. I was not informed we could not have 2 cars on property prior to my stay and therefore was asked to pay $50 extra per night. The bathroom drains did not work/ the lining on the tubs were chipping off. After the 1st interaction with the front desk was annoying and unwelcoming. If based on service alone I’d give this place negative stars. If you’re looking for a somewhat cheap place near Sofi, do yourself a favor and go somewhere else. I will never be coming back here again as my experience was horrible.
Stayed 3 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Vienna, We regret to learn about your experience; we value all feedback as it helps us improve our services. Please know that we have shared your comments with the team for further review. Should you wish to discuss your stay further, please feel free to contact our management team directly. Your input is truly appreciated as we strive to enhance the guest experience.

8/10 Good

Xou, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on 18 Mar 2024
Hello Xou, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a nice room & clean. Staff was very helpful & friendly as well.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 12 Mar 2024
Hi Loretta! Thank you for your fantastic feedback! We're thrilled to hear that you found your room to be nice and clean, and that our staff was helpful and friendly during your stay. Ensuring a comfortable and pleasant experience for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations in these aspects. We look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

6/10 Okay

Zoe

Stayed 1 night in Mar 2024
Response from Guest Relations Management on 12 Mar 2024
Hi Zoe! Thank you for sharing your feedback and for rating your stay with us as 3 out of 5. We're glad to see that there were aspects of your experience that you enjoyed, but we also understand that there may have been areas where we could improve. Your comments are important to us as we strive to continuously enhance our services. If there are specific areas where you feel we could have done better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience.

10/10 Excellent

Flying, Doha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Mar 2024
Response from Manager on 9 Mar 2024
Hello Flying,We're pleased to hear you enjoyed your stay with us. If you have any further feedback or suggestions, feel free to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 Good

ART

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What I liked was the location and the room was comfortable. What I didn't like was that the TV remote had no instruction. Also, I was not too fond of any information on the surroundings.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 7 Mar 2024
Hi Art! Thank you for sharing your feedback with us. We're glad to hear that you liked the location and found the room comfortable during your recent stay. We apologize for any inconvenience caused by the lack of instructions for the TV remote. Your feedback is valuable to us, and we'll take steps to ensure that instructions are provided for the convenience of our guests in the future. Additionally, we apologize for any inconvenience caused by the lack of information on the surroundings. We understand the importance of providing helpful information to our guests to enhance their overall experience, and we'll review our procedures to ensure that guests have access to relevant information about the area. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 5 Mar 2024
Hi Ronald! We appreciate your rating of 3 out of 5 and your feedback regarding your recent stay. While we're glad to see that you had an okay experience overall, we understand that there may have been areas where we could have done better. Your insights help us identify areas for improvement, and we're committed to addressing them to ensure a better experience for our guests in the future. We hope you'll consider giving us another chance to exceed your expectations during your next visit.

10/10 Excellent

Jasmin

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Jasmin,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back to our hotel in the near future.

10/10 Excellent

Norma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stop questioning your guests too much, makes us feel a bit uncomfortable
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 21 Feb 2024
Hi Norma! Thank you for your feedback. We apologize if our inquiries made you feel uncomfortable during your stay. Our intention is to ensure that our guests have a pleasant experience, and we appreciate your input as it helps us improve our services. We will review our check-in procedures and ensure that they are streamlined to minimize any discomfort for our guests while still meeting necessary requirements. If there's anything else we can do to enhance your future stays or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

2/10 Terrible

Gustavo

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Gustavo, We regret to hear that your stay did not meet your expectations. If there are any specific concerns you would like to address, please do not hesitate to contact us directly. We value your input and would appreciate the opportunity to make it right for you.

8/10 Good

Humberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 19 Feb 2024
Hi Humberto! Thank you for taking the time to leave us a rating. We appreciate your feedback, and we're glad to hear that your overall experience was satisfactory. If there are any specific areas where you feel we can improve to earn a higher rating next time, please feel free to let us know. Your input is invaluable to us as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to welcome you back in the future for an even better stay. Thank you again for choosing to stay with us!

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to car rental return and airport.
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Grace,We are pleased to hear that our convenient location near the car rental return and airport met your expectations. We strive to provide a seamless experience for our guests, and we hope you had a comfortable stay overall. Thank you for sharing your feedback with us.

6/10 Okay

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and clean but I didn’t like the bleach smell and why pay for parking spot
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Pedro,We appreciate your feedback on our clean property. We aim to maintain high cleanliness standards. Please note that parking fees are a common practice in many hotels. We recommend reaching out directly to our management team for further assistance regarding your concerns.

2/10 Terrible

Cesar P

Liked: Staff & service, property conditions & facilities
Location and housekeeping are great,but, we had a terrible experience: We stayed at this hotel for 2 nights, evreything was ok until the secon nite, at 2:30/3 am, we were abruptly interupted while sleeping, a “lady” started screaming and runing all over the place, shouting: help! help!, somebody help me!!! and banging all the doors of each room, sad very sad and stressful, why or where was the manager?!!! why they did not called the police immediatly? it passed at least 20/25 mins and the big drama continue, he never intervined, police came and we cold not sleep anymore! believed me, we wil NEVER ARE GOING TO STAY THERE IN THE FUTURE AND WILL PASS THIS TO PEOPLE THAT I KNOW!
Stayed 2 nights in Feb 2024
Response from Manager on 17 Feb 2024
Hello Cesar P,We're glad to hear you appreciated our location and housekeeping. We're sorry to hear about your experience and apologize for any inconvenience caused. Rest assured, guest safety is a top priority, and we take all necessary measures in such situations. We appreciate your feedback and will take it into consideration for future improvements.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious bathroom, quiet room. Best deal economically for airport neighborhood.
Stayed 2 nights in Feb 2024
Response from Guest Relations Management on 13 Feb 2024
Hi Sandra! Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed the spacious bathroom and quiet room during your stay at Super 8 by Wyndham Inglewood/LAX/LA Airport. Providing comfortable and peaceful accommodations is a top priority for us, and we're delighted that you found our hotel to be the best economically in the airport neighborhood. Your kind words about our facilities and value for money are greatly appreciated. We're committed to consistently delivering exceptional experiences to all our guests, and we look forward to welcoming you back on your next trip!

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, fast, clean
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 13 Feb 2024
Hi Nicholas! Thank you for sharing your feedback with us! We're delighted to hear that you had an excellent experience during your stay at Super 8 by Wyndham Inglewood/LAX/LA Airport. It's wonderful to know that you found everything to be easy, fast, and clean. Providing a seamless and efficient experience is one of our top priorities, and we're thrilled that we met your expectations in this regard. Your satisfaction is our utmost priority, and we're grateful for your kind words. We look forward to welcoming you back for another fantastic stay in the future!

8/10 Good

AJ

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The rooms were so much nicer than i expected when looking at area. However the night staff is way nicer than the day shift. I arrived late one night and they didnt request a cash deposit and let me pay with card when getting a parking permit. When my other group came the guy was rude and upset we used card and no cash deposit. He also was yelling at people in the parking lot about being out by 11am the next day. Plus theres a weird communication. I ordered 2 queen beds and when I arrived it was 1 king and 1 queen. I went to the front desk and they said "this happens alot' and let us keep the bed. ALSO once the janitors pass they dont come back. If theyre on the floor when you leave they also dont clean? I get the first part because we were still in the room when she passed by soshe couldnt clean. But the 2nd day I saw the janitor at the beginning of the hall and we took down the DND sign and moved our trash for the janitors. Since she was coming because we saw her going door to door on the same floor. We came back in the evening and no one came to clean? The walls are paper thing so you can hear all the EMS and planes passing by,
Stayed 3 nights in Feb 2024
Response from Manager on 10 Feb 2024
Hello AJ,Thank you for your feedback about our hotel. We're glad that you found the rooms nicer than expected. We apologize for any inconvenience you experienced with our staff. We strive to provide consistent service and will address this internally. Regarding the room mix-up, our front desk staff handled it appropriately by allowing you to keep the available bed. As for housekeeping, we apologize for the confusion and will remind our team to prioritize rooms that were unable to be cleaned during the first pass. We regret any disturbance caused by outside noise and recommend requesting a room away from high traffic areas during your next stay.

10/10 Excellent

Bernabe, Ridgecrest

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What was nice about this place was it's quiet even with the planes flying close by, remodeled made it even nicer
Stayed 1 night in Jan 2024
Response from Guest Relations Management on 6 Feb 2024
Hi Bernabe! Thank you for your positive review! We're delighted to hear that you enjoyed your stay with us. We understand that proximity to the airport can sometimes be noisy, so we're pleased that you found our location to be quiet despite the planes flying close by. We're also glad that you appreciated the recent remodeling, and we're thrilled that it enhanced your experience with us. Your feedback is valuable to us, and we hope to welcome you back for another great stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

6/10 Okay

Kathleen, Bradford

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lots of sirens and airplanes very noisy, not the nicest area. Breakfast was just muffins or danish not even a toaster for toast, fee for parking, fee for shuttle. Basically no frills place to sleep
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 6 Feb 2024
Hi Kathleen! Thank you for sharing your feedback with us. We're sorry to hear that your stay didn't meet your expectations. We understand that noise from sirens and airplanes can be disruptive, and we apologize for any inconvenience this caused during your stay. Additionally, we regret that you found the area to be not the nicest. While we strive to provide a comfortable environment for our guests, we acknowledge that external factors beyond our control can impact the overall experience. Regarding breakfast, we apologize for the limited options available during your stay. We understand that our current offerings may not have met your expectations, and we appreciate your feedback on this matter. We'll take your comments into consideration as we strive to improve our amenities and services. We apologize for any inconvenience caused by parking and shuttle fees. We aim to provide transparent pricing to our guests, and we regret if this was not adequately communicated to you before your stay. Your feedback is valuable to us, and we appreciate your honesty. We hope to have the opportunity to better serve you in the future. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

8/10 Good

Bouse

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good night stay!
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 6 Feb 2024
Hi Bouse! Thank you for sharing your feedback with us! We're thrilled to hear that you had a good night's stay during your visit. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad that we met your expectations. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another great stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your support and look forward to serving you again soon.

10/10 Excellent

Oscar, Modesto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 7 nights in Jan 2024
Response from Manager on 3 Feb 2024
Hello Oscar,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your stay. It is our utmost priority to ensure a pleasant and comfortable stay for all our guests. We appreciate your comments and will use them as an opportunity for improvement. Should you have any further concerns, we kindly encourage you to reach out to our management team directly. Thank you once again for choosing our hotel and we hope to have the chance to welcome you back in the future.

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the proximity to shops
Stayed 3 nights in Jan 2024
Response from Guest Relations Management on 3 Feb 2024
Hi Darlene! Thank you for your excellent feedback! We're thrilled to hear that you enjoyed the proximity to shops during your stay with us. Providing a convenient location for our guests is important to us, and we're glad that our proximity to shops met your needs and enhanced your overall experience. If there's anything else we can do to make your next stay even more enjoyable or if you have any suggestions for us, please feel free to let us know. We're here to ensure that all our guests have a comfortable and memorable experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another stay in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to reach out.

10/10 Excellent

rashida

Travelled with partner
Liked: Amenities
nice staff & clean enough rooms .. area was just a tad bit sketchy, other than that no complaints!
Stayed 2 nights in Jan 2024
Response from Guest Relations Management on 30 Jan 2024
Hi Rashida! Thank you for choosing to stay with us and for sharing your positive feedback! We're delighted to hear that you found our staff nice and the rooms clean enough for your comfort. We appreciate your comments about the area and apologize if it seemed a bit sketchy. Your safety and comfort are of utmost importance to us, and we continuously work to ensure a pleasant environment for all our guests. If there's anything else you loved about your stay or any suggestions for improvement, please feel free to share. We look forward to the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our stay
clean...we stay here for all the stadium shows, walking distance to forum and sofi...felt safe walking to stadiums. will use again for the stones
Stayed 1 night in Jan 2024
Response from Guest Relations Management on 26 Jan 2024
Hi Rebecca! Thank you for choosing our hotel and for sharing your perfect rating and positive feedback! We are thrilled to hear that you had a clean and enjoyable stay, especially during stadium shows. Your comments about the convenient location and feeling safe walking to the stadiums are much appreciated. We look forward to hosting you again during future events. If there's anything specific you loved about your stay, please feel free to share, as we always aim to exceed our guests' expectations.

8/10 Good

BEBEE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relations Management on 23 Jan 2024
Hi Bebee! Thank you for taking the time to provide your feedback, and we appreciate your 4 out of 5 rating. We're pleased to hear that overall, you had a positive experience during your stay. We are committed to continuously improving our services, and your insights are valuable to us. If there are specific areas where you think we could enhance your experience further, please feel free to provide additional details. We hope to have the pleasure of hosting you again in the future and delivering an even more enjoyable stay.

4/10 Poor

Royce

Stayed 1 night in Jan 2024
Response from Guest Relations Management on 24 Jan 2024
Hi Royce! We sincerely appreciate you taking the time to share your thoughts on your recent stay. We are genuinely sorry to learn that your experience fell short of your expectations, as reflected in your 2 out of 5 rating. We deeply regret any inconvenience you may have faced during your time with us. Your feedback is crucial to us, and we would appreciate it if you could provide more details about the specific issues you encountered so that we can address them promptly and improve our services. We understand the importance of your comfort and satisfaction and assure you that we are taking your comments seriously. Your feedback is a valuable tool in our continuous efforts to enhance the guest experience. Thank you for bringing your concerns to our attention. We hope to have the opportunity to welcome you back and provide you with the excellent experience you deserve.

10/10 Excellent

Sree Advaith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worthy
Stayed 2 nights in Jan 2024
Response from Guest Relations Management on 23 Jan 2024
Hi Sree! Thank you for choosing our hotel for your recent stay, and for sharing your feedback. We are delighted to receive your excellent 5 out of 5 rating. Your concise yet positive comment, describing your experience as "worthy," is truly appreciated. We're pleased to know that you had a satisfying and worthwhile stay. If there are any specific aspects of your stay that you'd like to highlight or if you have any special preferences for your next visit, please feel free to let us know. Thank you again for your kind words, and we look forward to the pleasure of welcoming you back to our hotel on your future travels.

10/10 Excellent

Keyon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place
Stayed 3 nights in Jan 2024
Response from Guest Relations Management on 23 Jan 2024
Hi Keyon! Thank you for choosing our hotel for your recent stay, and for sharing your feedback. We are delighted to receive your excellent 5 out of 5 rating. Your concise yet positive comment, describing our place as "decent," is truly appreciated. We're pleased to know that you had a satisfying experience during your stay with us. If there are any specific aspects of your stay that you'd like to highlight or if you have any special preferences for your next visit, please feel free to let us know. Thank you again for your kind words, and we look forward to the pleasure of welcoming you back to our hotel on your future travels.

2/10 Terrible

Nereida

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Lots of noise at night banging on the walls Prostitution
Stayed 1 night in Jan 2024
Response from Guest Relations Management on 26 Jan 2024
Hi Nereida! We sincerely apologize for the disturbance you experienced during your stay. Your comfort and safety are our top priorities, and we take your feedback seriously. The noise disruptions and reports of inappropriate activities are deeply concerning, and we want to assure you that we are investigating this matter thoroughly. Such behavior is not tolerated, and we are taking immediate steps to address and prevent these issues in the future. Please accept our apologies for any discomfort caused, and we appreciate your understanding as we work to improve the overall experience for our guests. If you have any additional details or concerns you would like to share, please feel free to contact our management directly. We hope you might consider giving us another opportunity to provide you with the stay you deserve.

8/10 Good

Jasna

Stayed 2 nights in Jan 2024
Response from Manager on 20 Jan 2024
Hello Jasna,Thank you for choosing our hotel for your stay! We appreciate your positive rating and hope you had a wonderful experience. If you have any specific feedback or suggestions, please reach out to us directly so we can address them. We hope to welcome you back in the future!

2/10 Terrible

Wayneesha

Travelled with family
Disliked: Amenities, property conditions & facilities
I got bit up by bedbugs here.
Stayed 3 nights in Jan 2024
Response from Guest Relations Management on 18 Jan 2024
Hi Wayneesha! We want to express our sincerest apologies for the discomfort and inconvenience you experienced during your stay due to bedbugs. We are deeply sorry for this issue, as providing a clean and comfortable environment for our guests is our top priority. We take reports of bedbugs very seriously, and we want to assure you that we are immediately addressing this matter with our pest control team to inspect and resolve the situation promptly. Your health and well-being are of utmost importance, and we apologize for any impact this incident may have had on your stay. We will be taking all necessary steps to ensure this does not happen again in the future. If you have any additional details or if there's anything we can do to assist you further, please feel free to contact us directly. We value your feedback as it helps us identify areas for improvement. Once again, we are truly sorry for the inconvenience you faced, and we hope to have the opportunity to make amends in the future.

2/10 Terrible

Jordan

Stayed 7 nights in Jan 2024
Response from Guest Relations Management on 17 Jan 2024
Hi Jordan! We appreciate you taking the time to provide your feedback, and we are genuinely sorry to learn that your experience did not meet your expectations, as indicated by your 1 out of 5 rating. Your satisfaction is important to us, and we would like to hear more about the specific issues you encountered during your stay. Your feedback will assist us in making improvements to ensure a better experience for our guests in the future. If you're willing to share more details, please reach out to our customer service team. We apologize for any inconvenience and hope to have the opportunity to welcome you back and provide a more positive and enjoyable stay.

4/10 Poor

lindsey

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is sketchy and the front desk person is rude
Stayed 1 night in Jan 2024
Response from Guest Relations Management on 15 Jan 2024
Hi Lindsey! Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you encountered during your recent stay. We're disheartened to learn about your experience and want to extend our genuine apologies for any inconvenience caused. Your comments about the perceived sketchiness of the place and the interaction with our front desk person are concerning, and we take them seriously. Please be assured that we are investigating this matter internally to address the issues you've raised. Our aim is to provide a positive and welcoming experience for all our guests, and it's clear that we fell short in this instance. We appreciate your feedback as it helps us identify areas for improvement. If you would be willing to provide more details about your stay, we would be grateful. Your insights are invaluable as we work towards making necessary improvements. Again, we apologize for any discomfort you experienced during your stay. We hope to have the opportunity to regain your trust in the future.

6/10 Okay

Lapisdot

Travelled with partner
Disliked: Cleanliness, amenities
It was okay, did the job for the 2 nights. There was no heating it felt so it got cold easily, also 2 out of 3 towels we had were dirty with some kind of hair? Was gross! The cars are stored inside so that was nice and the room overall was good. The microwave plate was broken so it didnt spin, which was okay.
Stayed 2 nights in Jan 2024
Response from Guest Relations Management on 15 Jan 2024
Hi Lapisdot! Thank you for taking the time to share your feedback with us. We appreciate your honest comments about your recent stay, and we apologize for any inconveniences you experienced. We are sorry to hear that the room temperature was not as comfortable as it should have been, and we're addressing this issue promptly to ensure a more pleasant stay for our future guests. Moreover, we sincerely apologize for the cleanliness issues with the towels. This falls short of the high standards we set for ourselves, and we are taking steps to prevent such incidents from occurring in the future. On a positive note, we're glad you found the indoor parking convenient and that the overall room met some of your expectations. Your feedback is crucial to our improvement efforts, and we thank you for bringing these matters to our attention. If you have any additional details or suggestions, please feel free to share them. We hope to have the opportunity to better serve you in the future.

4/10 Poor

Milton

Disliked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Guest Relations Management on 15 Jan 2024
Hi Milton! We appreciate you taking the time to provide feedback, and we are truly sorry to learn that your experience fell short of your expectations, as indicated by your 2 out of 5 rating. Your satisfaction is important to us, and we would like to hear more about the specific issues you encountered during your stay. Your feedback will assist us in making improvements to ensure a better experience for our guests in the future. If you're willing to share more details, please reach out to our customer service team. We apologize for any inconvenience and hope to have the opportunity to welcome you back and provide a more positive and enjoyable stay.

2/10 Terrible

brandon

Stayed 1 night in Jan 2024
Response from Guest Relations Management on 3 Feb 2024
Hi Brandon! We are truly sorry to learn that your recent stay at [Hotel Name] did not meet your expectations, as indicated by your rating of 1 out of 5. Please accept our deepest apologies for any inconvenience or disappointment you may have experienced during your time with us. Your feedback is invaluable to us, and we take it very seriously. We would greatly appreciate it if you could provide us with more details about your stay and the specific issues you encountered. This will help us address the issues promptly and make necessary improvements to prevent similar occurrences in the future. We are committed to providing a positive and memorable experience for all our guests, and we regret that we fell short of this commitment during your visit. Thank you for bringing your concerns to our attention. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

8/10 Good

Ilya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for one day stay
Everything was all right except breakfasts. This is not a breakfast: water-like coffee and two types of muffins. Condition is good, clean
Stayed 1 night in Jan 2024
Response from Guest Relations Management on 11 Jan 2024
Hi Ilya! Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your positive rating and your thoughtful comments. We're glad to hear that overall, your stay was good, and the condition of the hotel met your expectations. However, we sincerely apologize for any disappointment you experienced with the breakfast offerings. Your feedback is valuable, and we will review our breakfast options to ensure we provide a more satisfying variety for our guests. If there's anything specific that stood out during your stay that you'd like to share or any preferences you have for future visits, please feel free to let us know. Safe travels and thank you for choosing our hotel!

2/10 Terrible

brandon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management is unreliable, unreasonable and un professional. You have to demand service and when you do finally get they try to make you seem like an inconvenience for making them clean your room. Locked me out of my room and insulted me. The breakfast was just store bought muffins and internet sucks. They are giving American immigrants a bad rep and fulfilling stereotypes to the extreme
Stayed 2 nights in Jan 2024
Response from Guest Relations Management on 11 Jan 2024
Hi Brandon! We are truly sorry to hear about the negative experience you had during your recent stay. Your feedback is deeply concerning, and we sincerely apologize for any distress caused. The issues you've highlighted, from the unreliable and unprofessional management to the difficulties with room service and the quality of breakfast and internet, are not reflective of the standard of service we aim to provide. We take your comments seriously, and we will be conducting a thorough investigation into the matters you've raised to ensure that corrective measures are taken immediately. We apologize for any inconvenience and discomfort you experienced, and we genuinely regret that we did not meet your expectations. If there's anything more you would like to share about your experience or if there's anything we can do to make amends, please feel free to contact us directly. We appreciate your feedback, and we hope you might consider giving us another opportunity to provide you with the positive experience you deserve.

10/10 Excellent

Kathy, ventura

Stayed 1 night in Jan 2024
Response from Guest Relations Management on 12 Jan 2024
Hi Kathy! A big thank you for sharing your positive experience and giving us a perfect 5 out of 5 rating! We are delighted to hear that your stay with us met or exceeded your expectations. Your feedback is truly appreciated, and it inspires our team to continue delivering top-notch service. We look forward to the opportunity to host you again for another great stay.

10/10 Excellent

Hernaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy was so polite and kind. The hotel is great, room is bigger and clean. I would definitely come back
Stayed 1 night in Jan 2024
Response from Guest Relations Management on 10 Jan 2024
Hi Hernaldo! Thank you for taking the time to share your positive feedback about your recent stay with us. We are thrilled to receive your 5 out of 5 rating and appreciate your kind comments. It's wonderful to hear that the front desk staff made a positive impression with their politeness and kindness. We're delighted that you found the hotel great, and the room spacious and clean. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit. If there's anything specific that stood out during your stay that you'd like to share or any preferences you have for future visits, please feel free to let us know. Safe travels and thank you for choosing our hotel!

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relations Management on 11 Jan 2024
Hi Brenda! Thank you for choosing Super 8 by Wyndham Inglewood/LAX/LA Airport and for sharing your feedback. We appreciate your 4 out of 5 rating. We're pleased to see that you had a positive experience overall. Your feedback is important to us, and we are always looking for ways to improve our services. If there are specific aspects you enjoyed or any suggestions you may have to further enhance your experience, we would love to hear more about it. We look forward to the opportunity to host you again for another enjoyable stay.

2/10 Terrible

Patricia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Uncomfortable beds, small pillows, sheets didn’t fit bed. Check in lady was rude. Early check in was $50 cash only……
Response from Manager on 10 Jan 2024
Hello Patricia, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate your comments regarding the beds, pillows, and sheets, as we continually strive to improve our guests' comfort. We take this matter very seriously and will address it with our team. Should you have any further concerns, kindly reach out to our management directly.

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Guest Relations Management on 10 Jan 2024
Hi Sherrie! A heartfelt thank you for choosing Super 8 by Wyndham Inglewood/LAX/LA Airport and for the outstanding 10 out of 10 rating! We are honored to have exceeded your expectations. Your satisfaction is our motivation, and we are delighted that you had a wonderful experience during your stay. Your positive feedback means the world to us, and we can't wait to welcome you back for another exceptional visit. If there's anything specific you enjoyed or any suggestions you may have, we'd love to hear more about your experience.