All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Travelled with family and small children, Business traveller
31 Mar 2024
They could use better parking
Ivan
Stayed 1 night in Mar 2024
4/10 Poor
Glory
Travelled with family
18 Mar 2024
Disliked: Cleanliness, staff & service, amenities
Expedia website, said pay later! When I booked room, I was charged. I tried to cancel room, hotel would not refund me! The room was not stocked with soap, toilet paper or towels! I tried to call for room service and phone line did not even work. I walked down to office, to tell them & they did not seem to care! I DO NOT RECOMEND!
Although the pictures when I booked the room had a jacuzzi tub in it, upon arrival I was informed it did not and the upgrade would be an additional $70. For a tub. The gentleman at check in was great. Professional, nice guy. The rooms cleanliness left some to be desired especially the bathroom and carpets need shampooing. Overpriced but overlooked. Upon checkout it was a different story. The host on duty was a rude prick which pushed it over the point of no return. I was on the fence until then but won’t be returning
Alan
Stayed 1 night in Dec 2023
6/10 Okay
Louis
Travelled with partner
10 Dec 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was better than average. Hotel room is definitely in need of remodeling. Be sure to cover your food, I couldn’t believe I actually saw a roach on the countertop! You get what you pay for, I suppose.
It was a so so experience with hair on the bed and dirty pillows behind the clean ones . Water also had a bad stinch to it but I was barely in the room so I dealt with it but overall it was not too pleasant unfortunately. If there is something you can do to accommodate this it will be greatly appreciated. However, I do believe you guys should get the water supply and or piping checked out. Could be a safety hazard if mold is in the line.
Michael
Stayed 3 nights in Nov 2023
4/10 Poor
Thomas
7 Nov 2023
Disliked: Property conditions & facilities
Low water pressure just warm water noisy
Thomas
Stayed 3 nights in Nov 2023
Response from Management on 8 Nov 2023
Hello,thank you for taking the time to leave this feedback. I do appologize that you had to experience this during your stay. We want all our guests to be able to enjoy their stay with us. Please contact management if there are any other issues you may have faced.Thank you
I’m sorry but this hotel was one of the worse places i’ve ever stayed at. It was dirty, my blankets and pillows had blood on them and they never brought me new ones. There were cockroaches, it was dirty, the chair that was in the room was broken. It was just bad.
Jazmine
Stayed 3 nights in Oct 2023
Response from Management on 24 Oct 2023
Hello,We apologize for the inconvenience you experienced. These concerns will be brought up to the staff, we work on wanting to be able accommodate all our guests so that they can enjoy their stay with us.
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.
2/10 Terrible
Elsa
Travelled with family, Travelled with family and small children
It was the worse stay in our life, the bed was dirty, with hairs and stains everywhere and the sheets all rip, the bathroom was dirty with some blood drops, the towels really old and dirty, the curtains were rip and dirty, the only good was the breakfast, pretty decent and the front desk in the evening she was really nice and caring
Elsa
Stayed 4 nights in Oct 2023
Response from Management on 24 Oct 2023
Hello,We apologize for the inconvenience you experienced. These concerns will be brought up to the staff, we work on wanting to be able accommodate all our guests so that they can enjoy their stay with us.
6/10 Okay
Evelyn
1 Oct 2023
Evelyn
Stayed 1 night in Sep 2023
Response from Management on 24 Oct 2023
Hello,We apologize for the inconvenience you experienced. These concerns will be brought up to the staff, we work on wanting to be able accommodate all our guests so that they can enjoy their stay with us.
2/10 Terrible
SHAWN
20 Sept 2023
SHAWN
Stayed 1 night in Sep 2023
Response from Management on 24 Oct 2023
Hello,We apologize for the inconvenience you experienced. These concerns will be brought up to the staff, we work on wanting to be able accommodate all our guests so that they can enjoy their stay with us.
Very comfy and clean. Staff was awesome and respectful! Will stay there again.
Launita
Stayed 1 night in Sep 2023
Response from Management on 24 Oct 2023
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.
10/10 Excellent
Christopher, Norwalk
18 Sept 2023
Christopher
Stayed 2 nights in Sep 2023
Response from Management on 24 Oct 2023
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.
I enjoyed the bed, very comfortable. Also it was easy to park and the staff were very professional and helpful. Excellent stay. Looking forward to coming back.
Sandra
Stayed 1 night in Sep 2023
Response from Management on 24 Oct 2023
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.
6/10 Okay
Eiling
Travelled with partner
1 Sept 2023
Liked: Staff & service
Disliked: Amenities
We were given a room that was dirty went to the front desk and was given another room
Eiling
Stayed 1 night in Aug 2023
Response from Management on 24 Oct 2023
Hello,We apologize for the inconvenience you experienced. These concerns will be brought up to the staff, we work on wanting to be able accommodate all our guests so that they can enjoy their stay with us.
Quiet, clean and comfortable king size bed with quality pillows. Soft towels and loved the size of mini fridge. Breakfast was awesome with plenty of gluten-free choices. Quick check and check out. Courteous reception personnel.
Alicia
Stayed 1 night in Aug 2023
Response from Management on 24 Oct 2023
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.
Theyre compter was down when i arrived. They assured me this often happens and would take 20 min max. . Even tho i showed them via y phone and thru app that i had confirmation of a reservation for a room. We didnt get checked in til after 1am. Me and my family slept in car til then. They didnt offer any kind of reimbursement. Anything . Lol talk about customer service. 😔
Extremely disappointed will never stay again. No key card was given to us, employee said if we needed to go out one of us had to stay in the room. We reserved a room with the tub as shown on their site but no tub! Only one towel in the bathroom. Over priced, you do not get what they show. Do not recommend!
I arrived late with my family, we went directly to sleep. At the middle of nigh we woke up because of rash, the mattress was plagued with bugs. Requested front desk a room change, but they said there was no availability, neither they can reimburse due the issues. Unbelievable.
Juan
Stayed 1 night in Apr 2023
8/10 Good
Milagros Marisol
11 Apr 2023
Liked: Cleanliness, staff & service
Staff was the best but room wasnt so as expected and left my flat iron that canot be found
Milagros Marisol
Stayed 1 night in Apr 2023
10/10 Excellent
Jose
29 Mar 2023
Jose
Stayed 1 night in Mar 2023
4/10 Poor
Richard
Travelled with partner
25 Mar 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
But room number 216 with a jacuzzi. Obviously it's more expensive. But the jacuzzi itself did not work. Very disappointing. I saw the reviews on Google afterwards, and apparently the jacuzzi has not been working for a while. I just wish the owners would tell their guest before checking in.