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Reviews of Courtyard Los Angeles L.A. LIVE

3 out of 5
Courtyard Los Angeles L.A. LIVE
901 W Olympic Blvd, Los Angeles, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 971 reviews" "
Rating 8 - Good. 276 out of 971 reviews" "
Rating 6 - Okay. 91 out of 971 reviews" "
Rating 4 - Poor. 35 out of 971 reviews" "
Rating 2 - Terrible. 33 out of 971 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Apr 2024
Response from Andrea on 10 Apr 2024
Hi Tammy,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

8/10 Good

James, Bremerton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to LA Live
Stayed 1 night in Apr 2024
Response from Andrea on 5 Apr 2024
Hi James ,Thanks for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Miguel A

Liked: Cleanliness, staff & service, property conditions & facilities
We were happy
Stayed 2 nights in Mar 2024
Response from Andrea on 19 Mar 2024
Hi Miguel AThank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Kevin

Stayed 1 night in Mar 2024
Response from Andrea on 4 Apr 2024
Hi Kevin,Thanks for staying with us and sharing your experience. We look forward to welcoming you back soon!

10/10 Excellent

Shelby

Travelled with family
Liked: Amenities
Our room was very clean and we had an amazing view! The staff was helpful and friendly. Will definitely go back!
Stayed 2 nights in Feb 2024
Response from Andrea on 3 Mar 2024
Hi Shelby,Thanks for staying with us and sharing your review. We look forward to welcoming you back soon!

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Andrea on 2 Mar 2024
Hi Joy,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!
Stayed 1 night in Feb 2024
Response from Andrea on 29 Feb 2024
Hi Natalia,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff needs to be honest about their renovations and the accommodations that they can actually offer.
Stayed 3 nights in Feb 2024
Response from Andrea on 26 Feb 2024
Hi Kathy,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Cesar

Stayed 1 night in Feb 2024
Response from Andrea on 4 Apr 2024
Hi Cesar,Thanks for staying with us and sharing your experience. We look forward to welcoming you back soon!

10/10 Excellent

Mary, Mayville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good location for us as it put us a short drive from our early morning tour at Homeboy Industries.
Stayed 1 night in Feb 2024
Response from Andrea on 22 Feb 2024
Hi Mary,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a little noisy in the morning with someone banging on the wall around 7am above us like they were doing construction. Other than that enjoyed our stay
Stayed 1 night in Feb 2024
Response from Andrea on 20 Feb 2024
Hi Valerie,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

8/10 Good

Alyssa

Stayed 2 nights in Feb 2024
Response from Andrea on 20 Feb 2024
Hi Alyssa,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Andrea on 18 Feb 2024
Hi Rory,Thanks for sharing your review. We look forward to welcoming you back soon!

6/10 Okay

Baron

Stayed 2 nights in Feb 2024
Response from Andrea on 4 Apr 2024
Hi Baron,Thanks for staying with us and sharing your review. Please let us know how we can improve your impression.

10/10 Excellent

Mayme

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2024
Response from Andrea on 11 Feb 2024
Hi Mayme,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
nice facility, people, and location
Stayed 1 night in Jan 2024
Response from Andrea on 31 Jan 2024
Hi Brian,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

2/10 Terrible

Caleb

Disliked: Staff & service, amenities
I’ll never stay here again. The staff acted like it was inconvenient to be helpful, they make you feel like a problem. Save your money and go literally anywhere else!
Stayed 1 night in Jan 2024
Response from Andrea on 29 Jan 2024
Hi Caleb,Thank you for staying with us and sharing your review. Please reach out directly with specific feedback so that we can leave you with a better impression.

10/10 Excellent

Renato, Compton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again, awesome views also
Stayed 1 night in Jan 2024
Response from Andrea on 26 Jan 2024
Hi Renato,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

6/10 Okay

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Music was blasting outside all night long. Worst night's sleep I've had in months.
Stayed 1 night in Jan 2024
Response from Andrea on 22 Jan 2024
Nicholas,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Mari Anne, Niles

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Andrea on 22 Jan 2024
Hi Mari Anne,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

8/10 Good

Dave

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location to arena. Nice hotel, clean and friendly staff. As far as rooms: could use a bit more light. Kind of dark when trying to read. I wish you offered hand lotion in room. Wish you had more food options at hotel.
Stayed 1 night in Jan 2024
Response from Andrea on 22 Jan 2024
Hi Dave, Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

4/10 Poor

Maria

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Andrea on 20 Jan 2024
Hi Maria,Thank you for staying with us and sharing your review. Please reach out directly with specific feedback so we can leave you with a better impression.

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and room was very nice! I plan on staying again! Very convenient to Convention Center.
Stayed 2 nights in Jan 2024
Response from Andrea on 16 Jan 2024
Hi Annie,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay, it was clean and had great water pressure in the shower.
Stayed 1 night in Jan 2024
Response from Andrea on 16 Jan 2024
Hi Nadia,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

8/10 Good

Filip

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jan 2024
Response from Andrea on 15 Jan 2024
Hi Filip,Thanks for staying with us and sharing your experience. We look forward to welcoming you back soon!

10/10 Excellent

Ken

Stayed 3 nights in Jan 2024
Response from Andrea on 4 Feb 2024
Hi Ken,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon.

6/10 Okay

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakers
The service was great! Clean beauty lobby. Our room was a a good size and bath/Shower was nice. The bed was not comfortable, the bathroom sink was clogged. Overall stay was present.
Stayed 1 night in Jan 2024
Response from Andrea on 10 Jan 2024
Hi Alicia,Thank you for staying with us and sharing your review. I checked our reports and wasn't able to find information regarding your clogged sink. I'm sorry that we weren't able to correct during your stay and hope you will give us another chance. If your travels bring you back to DTLA, please reach out directly so we can champion a better stay.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight concierge, Lucy, Keyashi, and the security person with them, were extremely friendly. After performing a concert at Belasco, we were able to commune with a couple friends in the lobby. Allowing us to catch up on old times. So thoughtful, they brought us over bottles of water just before headed off to bed. Just very friendly and accommodating.
Stayed 3 nights in Jan 2024
Response from Andrea on 8 Jan 2024
Hi Joshua,Thank you for staying with us and sharing your review. I have recognized Lucy and Kiyoshi on our daily newsletter with entire Hotel team. We look forward to welcoming you back soon!

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Andrea on 8 Jan 2024
Hi Diana,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andrea on 8 Jan 2024
Hi Anonymous,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andrea on 31 Dec 2023
Hi Lisa,Thanks for staying with us and sharing your experience. We look forward to welcoming you back soon!

4/10 Poor

Dimitrios

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was very clean however there was a serious issue with the plumbing in the bathroom. Also, there is no phone set in the shower. Great laundry area. Not possible to have breakfast even if you pay. Hotel is missing this concept.
Stayed 3 nights in Dec 2023
Response from Andrea on 29 Dec 2023
Hello Dimitrios,Thank you for staying with us and sharing your review. Please reach out directly to me if you reported this issue prior to departure. I have reviewed our daily reports and didn't see anything. If there was a disconnect in our process, I would like to follow up immediately. We have a Lobby grab-n-go for breakfast sandwiches, fruit, oatmeal and pastries, Table 901, where light breakfast is available. There are many walkable sit down restaurant options as well if you are craving a more robust breakfast. If your travels bring you back to DTLA, please allow us to provide Hotel and local info to enhance your stay.

6/10 Okay

Anitra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our stay was wonderful until the moring staff at the bar/cafe. Checked out Monday morning. There was no one at the bar area. We were greated nicley and ordered two michiladas. The young bartender said "yea sure." Than we waited. She continued to clean as we waited and waited.....It would of been great customer service if she would have let us know she was waiting for the mix. We were ignored. Coming from the service industry it would of been nice to know they were out or getting the mix. Or at least give us another option to order rather than tell us as we were walking away. Valet is now $60 not $50 plus gratuity.
Stayed 1 night in Dec 2023
Response from Andrea on 24 Dec 2023
Hi Anitra, Thank you for staying with us and sharing your review. I have forwarded to our F&B leadership to use as a training refresher for our staff. We hope you will give us another chance if your travels bring you back to DTLA.

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Night after a concert
The Service was impeccable. Parking handled quickly. Room was clean, the cafe selections were good. Had salad and flatbread. Wanted to have better food options but there were places adjacent for food. The location to LA Live and CryptoArena was perfect 2 min walk. Will stay there again.
Stayed 1 night in Dec 2023
Response from Andrea on 24 Dec 2023
Hi Martha,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

8/10 Good

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Andrea on 23 Dec 2023
Hi Courtney,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andrea on 21 Dec 2023
Hi Frank,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

icesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andrea on 17 Dec 2023
Hi icesis,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

6/10 Okay

Gavin

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Andrea on 17 Dec 2023
Hi Gavin,Thanks for staying with us and sharing your review. Please reach out directly with specific feedback so we can improve your future stays.

8/10 Good

Bill

Stayed 3 nights in Dec 2023
Response from Andrea on 11 Dec 2023
Hi Bill, Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Kevin

Stayed 2 nights in Nov 2023
Response from Andrea on 29 Dec 2023
Hi Kevin,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

4/10 Poor

ryan

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Andrea on 5 Dec 2023
Hi ryan,Thank you for staying with us and sharing your review. Please reach out directly with specific feedback so we can improve your next stay

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andrea on 5 Dec 2023
Hi Alejandra,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very walkable!
Perfect stay if doing anything at LA Live!
Stayed 1 night in Nov 2023
Response from Andrea on 5 Dec 2023
Hi Gina,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Location
Stayed 1 night in Dec 2023
Response from Andrea on 5 Dec 2023
Hi Alvaro,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin and clean rooms
Stayed 1 night in Nov 2023
Response from Andrea on 1 Dec 2023
Hi jacob,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

6/10 Okay

Camilo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The valet parking was the worst. It took them 40 minutes to get us our car.
Stayed 1 night in Nov 2023
Response from Andrea on 20 Nov 2023
Hi Camilo,Thank you for staying with us and sharing your review. We appreciate your patience as our Valet team manages multiple lots and high volume of cars.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Andrea on 20 Nov 2023
Hi Matthew,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Lemual, Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 801 Cafe had an excellent selection and the food was good.
Stayed 2 nights in Nov 2023
Response from Andrea on 14 Nov 2023
Hi Lemual,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 Excellent

Consuelo, Gilroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel just not cool paying $60.50 a day for parking the car. Doesn't include tip.
Stayed 1 night in Nov 2023
Response from Andrea on 13 Nov 2023
Hi Consuelo,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

8/10 Good

Darcy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and loved the room except for the toilet. Every time you flushed the toilet a very loud noise came from the tank. So loud it would wake everyone up in the room.
Stayed 1 night in Nov 2023
Response from Andrea on 13 Nov 2023
Hi Darcy,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!