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Reviews of BLVD Hotel & Studios - Walking Distance to Universal Studios Hollywood

3.5 out of 5
BLVD Hotel & Studios - Walking Distance to Universal Studios Hollywood
10730 Ventura Blvd, Studio City, CA

Reviews

6.6
Rating 10 - Excellent. 294 out of 1214 reviews" "
Rating 8 - Good. 294 out of 1214 reviews" "
Rating 6 - Okay. 249 out of 1214 reviews" "
Rating 4 - Poor. 202 out of 1214 reviews" "
Rating 2 - Terrible. 175 out of 1214 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Apr 2024
Response from BLVD Management on 18 Apr 2024
Thanks so much for sharing your experience with us. We hope to see you again soon.

6/10 Okay

Zachary

Travelled with family
Liked: Cleanliness, staff & service
No complaints about the service, but definitely a "low budget" hotel with some deferred maintenance like bathroom fixtures that are falling apart. Nothing terrible, but not great either.
Stayed 1 night in Apr 2024
Response from BLVD Management on 18 Apr 2024
Thank you for your review. We appreciate that you took the time to share your recent experience, however we do find it very distressing. Our primary goal is always to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams so improvements can be made. In the future we hope you consider returning and giving us another chance to impress you.

10/10 Excellent

KATHY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was great. Will stay again.
Stayed 2 nights in Apr 2024
Response from Marisol on 8 Apr 2024
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about BLVD Hotel & Studios. See you soon.

10/10 Excellent

Amber

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff and very close to Universal Studios
Stayed 4 nights in Mar 2024
Response from Marisol on 8 Apr 2024
We are so grateful for your 5-star review. Thanks for sharing your rating with us and our guests.

4/10 Poor

LIANG

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There are extra $21 charges per day which is not list in the expedia. The room has peculiar smell.
Stayed 3 nights in Mar 2024
Response from Marisol on 5 Apr 2024
I apologize for the miscommunication, we will work with our partners to ensure our fees are listed properly. Thank you for letting us know, we appreciate your business.

4/10 Poor

Charles

Travelled with family
Disliked: Property conditions & facilities
Hotel looks like it is half finished. Rooms were very cold feeling. Not much warmth. Very noisy. Had to complain to the manager. It is located in a gritty area.
Stayed 2 nights in Mar 2024
Response from Marisol on 4 Apr 2024
Thank you for staying with us and sharing your feedback, it helps us improve our services for everyone. We are hoping to complete our renovation soon. We hope to see you back when this is done.

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for a trip to Universal. But please be aware that the room was in no way soundproofed. We had helicopters starting at 2 am, and people talking in the corridors until midnight.
Stayed 1 night in Mar 2024
Response from Marisol on 1 Apr 2024
Thank you for staying with us and sharing your feedback. I am sorry the surrounding noise bothered you. We will look into this to improve our services. We hope to see you back soon.

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Only thing good about this property is the location to universal studios. Otherwise it’s like a motel 6 vibe. Dirty, cheap, and shower barely works.
Stayed 1 night in Mar 2024
Response from Marisol on 1 Apr 2024
I am sorry we did not meet your expectations. We will work hard improve our services. Thank you for sharing your feedback. We appreciate your business.

4/10 Poor

Melissa, Mystic

Stayed 4 nights in Mar 2024
Response from BLVD Management on 18 Apr 2024
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

6/10 Okay

Lilliana

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Marisol on 1 Apr 2024
Thank you for staying with us, we appreciate your business.

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the property because its close by to Universal Studios, I like they have a bar and the location is close by to the freeway
Stayed 1 night in Mar 2024
Response from Marisol on 26 Mar 2024
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to BLVD.

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
The room and hotel was clean. The bed extremely comfortable and the female bartender working Mon March
Stayed 3 nights in Mar 2024
Response from Marisol on 26 Mar 2024
The team here at BLVD is thrilled to receive such a great rating, thank you. We appreciate your stay. Hope to see you back soon.

8/10 Good

Goldy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Many extra fees that you get hit with. On top of all the taxes, they charge a service fee of $21 (which they do not include in the price) and a $35 parking fee. They quoted my room would cost $160 and charged me $260 at checkout due to all the excess fees. Otherwise, it is a nice small hotel with no amenities.
Stayed 1 night in Mar 2024
Response from Marisol on 21 Mar 2024
Thank you for staying with us and sharing your feedback. We will work hard to ensure all of our fees are listed properly with all of our partners to prevent miscommunication. We appreciate your business and hope to see you again once we complete the renovation.

2/10 Terrible

Kaitlin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Arguably the best part of this hotel was its close proximity to the Universal shuttle stop and an amazing tacos place (walk fast - sketchy area). Otherwise, we had a terrible experience at check-in. We came in the morning after our flight and were told to come back at noon (completely fine as we didn’t expect to check in that early). We returned at 1:15 and were told it would be another hour, so we went out again. This time, when we returned after 9pm, we were told there had been an overbooking error and they did not actually have the king size room we had booked months ago available. After about 10 minutes of waiting, they said they could “upgrade” us to a larger room. What they actually meant was an ADA accessible room, which meant no shower divider so water soaked most of the floor despite pointing the shower heads as close to the wall as possible, and floors so filthy that my husband’s feet were covered in dirt and grime within minutes of walking. Speaking of dirty, the walls were pretty distressed and there was an extremely questionable brown liquid stain on the shutters. We were told if it was not to our liking, we could change rooms to the type we actually booked the next day, which meant we had to pack everything up, have them store our luggage, and then essentially re-check-in after a long theme park day. Sadly, the room we booked was not much better with a hole in the ceiling, a shower that pooled water due to a slow drain, and a weird in-unit fan. Book elsewhere!
Stayed 4 nights in Mar 2024
Response from Marisol on 18 Mar 2024
I am sorry we did not meet your expectations. Thank you for staying with us and sharing your feedback, it helps us improve our services. We hope you can return once our renovation is complete and truly have the BLVD experience.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Decent room for the price! Super close to Universal Studios but we didn't walk. The shower handle (turning it off and on) was a little tricky and the lighting in the room could've been brighter/warmer but the room was good enough and what you'd expect for the price!
Stayed 1 night in Jan 2024
Response from Marisol on 18 Mar 2024
Thank you so much for your review. It's always good to hear that our guests enjoyed their stay. We look forward to your next visit.

10/10 Excellent

Abigail

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff extremely friendly and helpful, room very clean and everything in good condition. A downside is that the doors and walls are rather thin, so we could hear every word of a conversation being held in the next room or the hallway. But luckily the other guests were mostly pretty quiet during our stay. It's only a couple minutes walk to the shuttle that goes to Universal as well as the bus to the Burbank Airport, and a slightly longer walk to In-and-Out if your Californian friends insist you try it while you're in the state, haha. If and when I visit Universal in the future, I'll definitely stay here again.
Stayed 3 nights in Mar 2024
Response from Marisol on 18 Mar 2024
Thank you so much for this great review. We really appreciate your business and helping to share the word about BLVD Hotel & Studios. We look forward to your next visit.

4/10 Poor

Irina

Disliked: Property conditions & facilities
Horrible pillows!
Stayed 1 night in Mar 2024
Response from Marisol on 18 Mar 2024
Thank you for staying with us and sharing your feedback. I am sorry our pillows were not to what you expected, we will look into this. We hope you can return once we have completed our renovation.

8/10 Good

Jessica, Selma

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Marisol on 11 Mar 2024
Thank you for staying with us and sharing your feedback.

10/10 Excellent

Amresh, Hayward

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel …close to universal studio …very friendly and accommodating staff
Stayed 2 nights in Feb 2024
Response from Marisol on 1 Mar 2024
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at BLVD Hotel & Studios. We look forward to your next visit.

2/10 Terrible

Evelina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Marisol on 5 Mar 2024
Thank you for leaving us a rating. We appreciate your business.

4/10 Poor

Geoffrey

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Marisol on 1 Mar 2024
Thank you for staying with us. We appreciate your business.

10/10 Excellent

Jose, tempe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was friendly
Stayed 3 nights in Feb 2024
Response from Marisol on 1 Mar 2024
Thank you for staying with us and sharing your feedback. We hope to see you back next time you're in the city.

8/10 Good

Ruby

Travelled with partner
The area was a little sketchy but for our destination the location and price was perfect. There is a hefty fee for parking. The hallways smelled musty and like piss. Luckily the room was clean. Walls are then, we stayed on the side of the street and it was very noisy and so were our upstairs neighbors. We were mostly gone all day and just slept there. The pillows were uncomfortable.
Stayed 2 nights in Feb 2024
Response from Marisol on 26 Feb 2024
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. We hope you come back soon.

10/10 Excellent

jeff

Travelled with family
Liked: Staff & service, amenities
While we started off not entirely pleased, the hotel staff immediately addressed our concerns. We were treated with respect and made to feel heard and respected. They are under renovation and some inconveniences are to be expected however it did not affect us at all. The staff is the notably friendly and never hesitated to go the distance for us.
Stayed 4 nights in Feb 2024
Response from Marisol on 26 Feb 2024
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to BLVD.

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was friendly and helpful. Room was clean. Rain shower is a nice touch. The fan in my room kept “clicking” so I had to turn it off and then the room was too hot. Didn’t sleep well here. Plus the fridge has a blue glow at night I had to cover up with a towel.
Stayed 1 night in Feb 2024
Response from Marisol on 23 Feb 2024
Thank you for staying with us and sharing your feedback. We will look into the issues you experience, we appreciate you bringing them to our attention. We hope you can return once our renovation is complete.

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
place was a little above average. Friendly staff, good lobby with self-serve market and an evening bar. Understanding the location, explains the high price I paid but high price was not really worth it
Stayed 1 night in Feb 2024
Response from Marisol on 22 Feb 2024
Thank you for staying with us and sharing your feedback. It allows us to keep an eye on how we are doin g. We appreciate your business and hope to see you back soon.

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness
The stay was not bad. Everything was fine not great just average. Rooms were large and clean but, walls are a little thin. Not to bad but noticeable, especially walking back and forth on the floor above. The walking distance to the park was not the best discription. To get to the front gate where you need to enter, you need to take the shuttle. The shuttle was great. It's free and only a 5 minute walk from the hotel. It runs from 6am to 9pm and runs every 10 to 15 minutes. This is the best option to get to and from the park. I have nothing really bad to say, it just wasn't great.
Stayed 3 nights in Feb 2024
Response from Marisol on 20 Feb 2024
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. We hope to see you back soon. Thank you for staying with us.

6/10 Okay

Syuzanna

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Marisol on 12 Feb 2024
Thank you for staying with us. We appreciate your business.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were going to a show at The Baked Potato. Less than a 5 minute walk. Hotel was clean. Staff was friendly and helpful. We had one small issue that was resolved handily by our receptionist. It is very close to the freeway but we still managed to get a good night's sleep. It was perfect for what we needed for the night.
Stayed 1 night in Feb 2024
Response from Marisol on 9 Feb 2024
Thank you so much for taking the time to leave us a review. We really appreciate your business. Please let us know what we can do for you in the future.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, this is now my must stay at hotel when ever I’m in LA. Sara at the desk is amazing and extremely helpful. GI at the bar you will not find a better bartender. Housekeeping staff go’s above and beyond.
Stayed 4 nights in Feb 2024
Response from Marisol on 7 Feb 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

6/10 Okay

Diedra

Travelled with partner
Liked: Cleanliness, staff & service
Hotel staff were great and very friendly. Location was decent. Close to Universal Studios; short drive, but a little far if you want to walk. Rooms were clean and spacious, but could use some updates (shower water pressure was trash / dim lighting / furniture was worn in spots). Overall a nice cheap hotel for a few days.
Stayed 3 nights in Jan 2024
Response from Marisol on 1 Feb 2024
On behalf of all of us at BLVD, I would like to thank you for sharing your experience. We are renovating and hope you return to experience all of the updates.

10/10 Excellent

Joseph

Excellent
Stayed 2 nights in Jan 2024
Response from Marisol on 29 Jan 2024
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about BLVD Hotel & Studios.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Would use again
Stayed 2 nights in Jan 2024
Response from BLVD Management on 16 Jan 2024
Thank you for staying with us, we appreciate your business!

4/10 Poor

frank

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Jan 2024
Response from BLVD Management on 16 Jan 2024
Thank you for staying with us and sharing your feedback. We appreciate your business.

6/10 Okay

Jenna

Travelled with family
Disliked: Cleanliness
It was so easy to walk to the tram to Universal Studios! The tv didn’t work and they weren’t able to fix it, nor give us a credit on our bill for it. The pool was heated and fun, but extremely small. The floors in the room were so dirty, I walked around barefoot and my feet were gross. The shower was nice and had good water pressure!
Stayed 2 nights in Dec 2023
Response from BLVD Management on 11 Jan 2024
Thank you for staying with us and sharing your feedback. I am sorry we did not meet your expectations. We appreciate your business.

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
To start the hot water was not even luke warm. Used wrappers in the room Bathroom had usrd tampons in garbage. Lucky that we only needed to stay one night. The front counter lady was amazing. If not for her this would have been a zero star rating across the board.
Stayed 1 night in Jan 2024
Response from BLVD Management on 8 Jan 2024
Thank you for staying with us and sharing your feedback. I am sorry we did not meet your expectations. We appreciate your business.

8/10 Good

Jennifer

Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from BLVD Management on 8 Jan 2024
Thank you for staying with us, we appreciate your business!

6/10 Okay

Jenn

Travelled with family
Disliked: Staff & service
Basic hotel
It checked the box being close to the Univeral Studios and other attractions. The staff was not welcoming and sometimes not even around. They were all just sitting around, if they were even at the front desk. Overall seems like the hotel is run by amateurs. The hotel kind of felt unsafe The pool looks like something out of a horror film. It was in the parking garage in a corner. My child didn’t even want to get in and I can’t blame him. This was a big disappointment for us.
Stayed 3 nights in Jan 2024
Response from BLVD Management on 8 Jan 2024
Thank you for staying with us and sharing your feedback. I am sorry we did not meet your expectations, this is not our standard. We appreciate your business.

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Fab location, comfy bed, bad shower, dodgy charges
This hotel is in a great location for Universal Studios. It's a 20 minute walk from City Walk so it's super easy to get to. Checking in was fine, quick and straightforward but weirdly they have an $18 non-optional service charge which is explained as ensuring they can compensate their staff properly. That's outrageous in my opinion and I really begrudged having to pay for it. Just pay your staff properly and stop shifting responsibility onto your guests, it's not on. Fridge, microwave, heater, air con, vanity kit and even shoe polish in the room and the room was lovely. Big huge comfy bed and had a great night's sleep. The room was clean but the shower was atrocious. Not only have they posted instructions on the wall on how to use it because it's so complicated / old, the water pressure is non-existent so it took absolutely ages to get washed under the dribble of (eventually) warm water to come out. That really let it down, especially when you've had a huge day at Universal and you just want a big refreshing shower. Another plus point though is thay checkout is 10am but parking covers you for the whole day so we were able to go to Universal for opening and come back for the car at 10pm which was brilliant. Overall, it's a great location, a great big comfy bed but the hotel really needs to sort out the shower and get rid of that embarrassing charge.
Stayed 1 night in Jan 2024
Response from BLVD Management on 8 Jan 2024
Thank you for staying with us and sharing your feedback. We appreciate your business!

8/10 Good

carlos

Stayed 2 nights in Dec 2023
Response from BLVD Management on 8 Jan 2024
Thank you for staying with us, we appreciate your business!

10/10 Excellent

Alexandra

Stayed 2 nights in Dec 2023
Response from BLVD Management on 8 Jan 2024
Thank you for staying with us, we appreciate your business!

10/10 Excellent

MAYRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from BLVD Management on 8 Jan 2024
Thank you for staying with us, we appreciate your business!

2/10 Terrible

Maria

Stayed 1 night in Jan 2024
Response from BLVD Management on 8 Jan 2024
Thank you for staying with us. I am sorry we did not meet your expectations. We appreciate your business.

6/10 Okay

Manish

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not value for money
Good access to Universal but overall not worth the money. They have tried to make a chic hotel but rooms are basic. During our stay the room smelled of paint, 2 of the 4 lights in room did not work. Bathroom was out of shower gel. Staff was nice though. I recommend finding a better place for the money.
Stayed 1 night in Dec 2023
Response from BLVD Management on 2 Jan 2024
Thank you for staying with us and sharing your feedback. I am sorry we did not meet your expectations. We appreciate your business.

4/10 Poor

Angel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay
Floors in the hallways looked like they haven’t been vacuumed in a long time. Walls looked chipped everywhere. Elevator was even dirty. The bed was ok but the blankets were so thin had to request another. And if you’re going to be showering bring your own shampoo and conditioner and body wash theirs smells awful.
Stayed 1 night in Dec 2023
Response from Marisol on 31 Dec 2023
I am sorry we did not meet your expectations. We will work to better our guest experience, thank you for bringing this to our attention. We appreciate you sharing your feedback.

8/10 Good

luwana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Marisol on 31 Dec 2023
Thank you for your stay. We appreciate your business.

4/10 Poor

Chun Hong

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
A few things that we didn't like: 1) partially renovated room with peeled wallpaper 2) ants in the room 3) noisy wine cooler (no fridge) 4) noisy road outside 5) staff came into our room even though we had "do not disturb" sign
Stayed 2 nights in Dec 2023
Response from BLVD Management on 2 Jan 2024
Thank you for staying with us and sharing your feedback. I am sorry we did not meet your expectations. We appreciate your business.

8/10 Good

Martha

Travelled with family and small children
Liked: Cleanliness
Response from Marisol on 27 Dec 2023
Thank you for staying with us. We appreciate your business.

8/10 Good

NATE

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Parking expensive at $31/day Mandatory service fee of $18/ day should not be mandatory Rooms on older side as shower fixtures and toilet
Stayed 2 nights in Dec 2023
Response from BLVD Management on 27 Dec 2023
Thank you for staying with us, we appreciate your business!

8/10 Good

Eric

Stayed 1 night in Dec 2023
Response from BLVD Management on 26 Dec 2023
Thank you for staying with us, we appreciate your business!