- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. The restaurant was overpriced with not-so-great food. Lovely room, attentive staff.
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Located in London's London City Centre neighbourhood, The Royal Horseguards is in the city centre and on the riverwalk. National Gallery and Westminster Abbey are cultural highlights, and some of the area's notable landmarks include Trafalgar Square and Coca-Cola London Eye. ZSL London Zoo and Sky Garden are not to be missed. Our guests appreciate the hotel's location for the sightseeing. It's also convenient for public transport: Embankment Station is 3 minutes by foot and Charing Cross Underground Station is 5 minutes.
We enjoyed this property. Upon checking in, we were not happy with the state of the bathroom facility in our room, but once we brought this to the attention of the staff, they worked with us to resolve the issue. We were moved to a smaller room (with a smaller bed) but a better view of the city and of course a more suitable and cleaner bathroom! Overall, we were pleased with the stay.